Warranty Information - EarthQuake MiniMe DSP P63 User Manual

WARRANTY INFORMATION

5 YEAR LIMITED WARRANTY INFORMATION
Earthquake Sound warrants the original purchaser that all Factory Sealed New Audio
products be free from defects in material and workmanship, under normal and proper
use, for a period of five (5) year from the date of purchase (as shown on the original sales
receipt with serial number affixed/written on it). The one (1) year warranty period is valid
only if the product is properly installed by an Earthquake Sound authorized party and
the warranty registration card is properly filled out and sent to Earthquake Sound
Corporation. If the product is installed by a non-authorized party, a thirty (30) day
warranty period applies.
(A) Five (5) year limited warranty guidelines:
• First Year: Earthquake pays for labor, parts and ground freight (US Mainland only, not
including Alaska and Hawaii.) Shipping to us is not covered.
• Second, Third, Fourth, & Fifth Year: Earthquake pays labor only. Customer must pay
for parts and freight both ways.
(B) Warning:
• Products (sent for repair) that are tested by Earthquake technicians and deemed to
have no problem(s) will not be covered y the limited warranty. Customer will be charged
a minimum of one (1) hour of labor (at ongoing rate) plus the shipping charges back to
the customer.
• Each product sent in for repair must be packaged in its original packaging. Otherwise,
repackaging charges will apply in addition to the labor, parts, and shipping charges.
(C) Earthquake agrees to repair or replace - at our discretion - all such defective products/parts subject
to the following provisions:
• Defective products/parts have not been altered or repaired by other than an Earthquake
factory approved technician.
• Products/parts are not subjected to negligence, misuse, accident, or damaged by
improper line voltage.
• Products/parts were used with incompatible products.
• The serial number or any part of the product has been altered, defaced, or removed.
• Products/parts have been used in any way that is contrary to Earthquake's written
instructions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified or abused,
including but not limited to the following:
• Damages due to misuse, abuse or use of improper cleaning materials/methods
• Bent speaker frame, broken connectors, hole(s) in speaker cone, hole(s) in surround or
dist cap, and burnt speaker voice coil.
• Fading and/or deterioration of speaker components & finish due to improper exposure
to elements.
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