Paloma PH-261CWHA Owner's Manual
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Paloma PH-261CWHA Owner's Manual

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PH-261CWHA

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Summary of Contents for Paloma PH-261CWHA

  • Page 1 PH-261CWHA...
  • Page 2 IMPORTANT  Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the relevant standards.  Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate.

  • Page 3: Table Of Contents

    Paloma Co., Ltd. TRADEMARKS ® Registered trademark of Paloma Co., Ltd. Note: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any consequences, which may arise as a result of its application.

  • Page 4: About Your Water Heater

    ® is for outdoor installation only. This model has an extended manufacturer’s warranty (refer to the Paloma warranty on page 78). The water heater has a maximum pre-set outlet temperature setting of: PH-261CWHA series 60°C...
  • Page 5 60°C  The pre-set outlet temperature setting of this water heater cannot be adjusted by the Note: householder. The setting can only be adjusted by the installer, or a Paloma Service Agent. maximum Kitchen controller temperature setting. maximum recommended supply temperature to bathrooms and ensuites.
  • Page 6 The power supply cord and plug must be replaced with a genuine replacement part available from Paloma. Phone your nearest Paloma Service Agent to arrange for an inspection. Warning: For continued safety of this water heater it must be installed, operated and maintained in accordance with the Owner’s Guide and Installation Instructions.
  • Page 7 Paloma Service Agent to arrange for a service. Note: The five year service and routine replacement of any components, if required, are not included in the Paloma warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
  • Page 8 ABOUT YOUR WATER HEATER CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A Paloma PH-261CWHA series continuous flow water heater can be installed as part of a circulated hot water flow and return system in a building. Notes: The pre-set outlet temperature setting of the water heater must be set to at least 60°C.
  • Page 9 Damage caused by freezing due to the unavailability of power at the water heater is not covered by the Paloma warranty (refer to “Terms of the Paloma Warranty” on page 56. If it is necessary to switch the power off to the water heater and there is a risk of freezing, then it ...
  • Page 10 ABOUT YOUR WATER HEATER HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY? Installation requirements are shown on page 35. The water heater must be installed: by a qualified person, and  in accordance with the installation instructions, and ...

  • Page 11: Temperature Control

    TEMPERATURE CONTROL CONTROLLERS The Paloma PH-261CWHA series can be installed with Paloma controllers to enable the user to control the temperature of the delivered water from the outlet of the water heater. There are two families of Paloma controllers suitable for installation with this water heater.

  • Page 12: Temperature Control - Deluxe

    TEMPERATURE CONTROL – DELUXE DELUXE CONTROLLER FUNCTIONS If one or more Deluxe controllers are installed, at least one must be on or the bath fill function activated for the water heater to operate. If all Deluxe controllers and the bath fill function are off, the water heater will only deliver cold water.
  • Page 13 TEMPERATURE CONTROL – DELUXE Bath fill water volume display panel – The selected bath fill water volume is displayed in litres on all Deluxe controllers. The selected bath fill water volume is displayed whenever the Bath Fill mode is on (refer to “Bath Fill Mode” on page 21) or when the bath fill water volume is being adjusted and the Bath Fill mode is off.
  • Page 14 TEMPERATURE CONTROL – DELUXE VOICE PROMPT AND OPERATING TONE The Deluxe controllers have a series of voice prompts and operating tones which sound during certain operations. The voice prompts and operating tones sound from all Deluxe controllers, regardless of which Deluxe controller is being operated at the time.
  • Page 15 TEMPERATURE CONTROL – DELUXE Adjusting the Volume of the Voice Prompt and Operating Tone The volume of the voice prompt and the operating tone can be adjusted to a level comfortable for you. The volume of the voice prompt and the operating tone can be adjusted independently of each other.
  • Page 16 The installation of a Bathroom Deluxe controller(s) only (i.e. no Kitchen Deluxe controller) limits the temperature setting of the water heater to a maximum of: PH-261CWHA series 50°C  regardless of the pre-set outlet temperature setting of the water heater.
  • Page 17  The maximum temperature setting for the controllers are:  Kitchen Bathroom PH-261CWHA series 50°C 60°C Each press of the up (∧) button will increase the temperature setting by one increment.  Pressing and holding the up (∧) button will scroll the temperature setting up to a maximum ...
  • Page 18 The Kitchen Deluxe controller allows the user to select the temperature setting for the hot water to be used in the kitchen and laundry. It has a minimum temperature setting of 37°C and a maximum temperature setting of: PH-261CWHA series 60°C ...
  • Page 19 BATH FILL ON/OFF The Kitchen controller temperature setting will be displayed. This is the lower of the previous setting and: PH-261CWHA series 50°C Select the temperature setting Press the up (∧) button or down (∨) button. ■ BATH (l) When the up (∧) button is pressed, the voice...
  • Page 20 This temperature could be up to: PH-261CWHA series 50°C if a temperature limiting device is installed in the hot pipe to the ...
  • Page 21 TEMPERATURE CONTROL – DELUXE To operate a Bathroom Deluxe controller: Turn off the Kitchen Deluxe controller If a temperature setting is displayed and the ■ ACTIVE and ON / OFF operating lights are not glowing, it is advised to turn off the Kitchen Deluxe controller.
  • Page 22 TEMPERATURE CONTROL – DELUXE BATH FILL MODE The Bath Fill mode is designed to allow the water heater to deliver a selected volume of water at a selected temperature. The Bath Fill mode commences when the BATH FILL button is on and a hot tap is opened.
  • Page 23 TEMPERATURE CONTROL – DELUXE Close the front panel on the Deluxe controller. Rheem Turn on the Bath Fill mode Press the BATH FILL button. ■ On all Deluxe controllers: 1 2 0 The BATH FILL operating light will glow. The bath fill temperature setting will appear on the temperature display panel.
  • Page 24 TEMPERATURE CONTROL – DELUXE Bath Fill Mode – Explanatory Notes To operate the Bath Fill mode: Turn off all Deluxe controllers It is advised to turn off all Deluxe controller(s) ■ before activating the Bath Fill mode. Refer to the notes on the Bathroom Deluxe controllers on page 19.
  • Page 25 TEMPERATURE CONTROL – DELUXE Set the bath fill water volume Press the BATH FILL VOLUME ∧ (up button) or ■ the BATH FILL VOLUME ∨ (down button). The first press of either the BATH FILL VOLUME ∧ (up button) BATH FILL VOLUME ∨...
  • Page 26 TEMPERATURE CONTROL – DELUXE Open the hot tap The operating light will glow Deluxe controllers. 1 2 0 Measurement of the water flow at the water heater will commence when the hot tap is opened. BATH FILL ON/OFF Notes: If a second hot tap is opened when the Bath Fill ■...
  • Page 27 TEMPERATURE CONTROL – DELUXE Turning Off Bath Fill Mode During Its Operation The bath fill operation can be interrupted by pressing the BATH FILL button before completion of the bath fill operation. If it is necessary to turn off the Bath Fill mode before the operation is complete, during Step 7: Press the BATH FILL button ...
  • Page 28 TEMPERATURE CONTROL – DELUXE Notes on the Bath Fill mode: The Bath Fill mode can be set, turned on and turned off at any of the Deluxe controllers.  The Deluxe controllers do not require to have priority (ACTIVE light glowing) or be on in order to ...
  • Page 29 TEMPERATURE CONTROL – DELUXE Opening a Second Hot Water Tap during Bath Fill Operation The bath fill water volume is measured as the water flows through the water heater. If more than  one hot tap is open, the Bath Fill mode will measure the total water volume drawn from all taps and the expected water volume from the first tap will be decreased.
  • Page 30 TEMPERATURE CONTROL – DELUXE Operation of the Bath Fill mode whilst a Deluxe Controller is ACTIVE It is recommended the Bath Fill mode be set and operated with the Deluxe controllers turned off (refer to Step 1 on page 23). However, if a Deluxe controller is ACTIVE during the setting and operation of the Bath Fill mode, then the following additional events occur: During Step 3, when the bath fill temperature is being set...

  • Page 31: Water Supplies

    In a corrosive water supply, the water can attack copper parts and cause them to fail. Where the saturation index is less than –1.0, the water is very corrosive and the Paloma warranty does not apply to a copper heat exchanger in a continuous flow water heater.

  • Page 33: Save A Service Call

    Check the items below before making a service call. You will be charged for attending to any condition or fault, which is not related to manufacture or failure of a part (refer to “Terms of the Paloma Warranty” on page 56). NO DISPLAY ON THE CONTROLLER Is the controller turned on? ...
  • Page 34 Collector area is too small  For most installations, the number of solar collectors recommended in Paloma literature has been proven to provide the required solar energy to meet the average family needs. However, in some circumstances, it may be necessary to install an additional solar collector.
  • Page 35 If the error code persists, take note of the numerical code, turn off the hot tap and turn off the controller(s). Phone your nearest Paloma Service Agent to arrange for inspection. HIGHER THAN EXPECTED GAS BILLS Should you at any time, feel your gas account is higher than...

  • Page 36: Installation - Water Heater

    INSTALLATION – WATER HEATER WATER HEATER LOCATION & INSTALLATION Location of Paloma Gas Water Heater The water heater should be installed close to the most frequently used outlet and its position chosen with safety and service in mind. If this water heater is part of a solar water heater system, it should also be installed close to the solar storage tank. Make sure people (particularly children) will not touch the flue terminal.

  • Page 37: Connections - Plumbing

    DN20. Please ensure a shut off valve is installed on the cold water inlet to the unit and that hot and cold water are connected correctly to the unit where marked. Paloma units require a minimum water pressure of 80kpa (0,8 bar) to operate. It is recommended that a Non-Return valve be installed on the hot water pipe exiting the unit, and conex fittings installed to water heater for service and repair purposes.

  • Page 38: Connections - Electrical

    INSTALLATION - Electrical The water heater is supplied with a 1,0 metre lead and plug and requires a permanent weatherproof 240 V 50 Hz general purpose outlet (GPO) to be located within 1.2 metres of the installation. The GPO must be clear of the flue exhaust, draining water, gas supply pipe and water connections.
  • Page 39 PLEASE NOTE: ALL PALOMA UNITS ARE CORRECTLY SET AND INDIVIDUALLY TESTED BY THE MANUFACTURER. NO INTERNAL ADJUSTMENTS SHOULD BE MADE TO THE GAS BURNER PRESSURES Gas Inlet Test Point Pressure To check the gas inlet pressure: 1. Close any hot taps and ensure the burners are not operating.
  • Page 40 Air intake at bottom of unit must be clear from obstruction and in area where little dust etc can enter unit LPG Gas Installations 48kg cylinders to be used (coastal applications - 19kg cylinders may be used for Paloma 20 l/m units only) 4kg/hr changeover regulator @ 2,8kpa ¾”...

  • Page 41: Installation - Controllers

    INSTALLATION – CONTROLLERS CONTROLLERS The Paloma PH-261CWHA series can be installed with Paloma controllers to enable the user to control the temperature of the delivered water from the outlet of the water heater. Deluxe Controllers There are three types of Deluxe controller. They are the Kitchen Deluxe controller (Paloma MC-115), Bathroom1 Deluxe controller (Paloma SC-115) and the Bathroom2 Deluxe controller (Paloma SC- 115- The Deluxe controllers are suitable for use on all PH-261CWHA models.
  • Page 42 Outdoors. The controllers are not weatherproof.  KITCHEN CONTROLLER The Kitchen Deluxe controller (Paloma MC-115) is to be installed in the kitchen or laundry only. It has a minimum temperature setting of 37°C and a maximum temperature setting of: PH-261CWHA series 60°C...
  • Page 43 INSTALLATION – CONTROLLERS Wiring installation: Penetrate the wall with a 30-35 mm hole at the controller location. Install the Kitchen controller cable between the location of the controller and the water heater. Remove the base plate from the controller. Draw the cable through the central hole in the base plate. Fix the base plate to the wall using suitable screws and wall anchors.
  • Page 44 INSTALLATION – CONTROLLERS If it is necessary to have an exposed wiring installation, follow this procedure omitting Steps 1 and 4, and make an opening in the thin section in the underside of the controller to accommodate the cable (as shown in the diagram), prior to Step 6. controller suitable wall anchors...
  • Page 45 INSTALLATION – CONTROLLERS BATHROOM1 AND BATHROOM2 CONTROLLERS If only one Bathroom controller is to be installed, the Bathroom1 Deluxe controller (Paloma SC-115V) must be used. If two Bathroom controllers are to be installed, one must be a Bathroom1 Deluxe controller and the other must be a Bathroom2 Deluxe controller (Paloma SC-115VS).
  • Page 46 INSTALLATION – CONTROLLERS Wiring installation: Penetrate the wall with a 30-35 mm hole at the controller location. Install the supplied cable between the location of the controller and the water heater. Remove the base plate from the controller. Peel off one side of the adhesive paper from the foam packing and adhere to the back face of the base plate.
  • Page 47 INSTALLATION – CONTROLLERS CONNECTING THE CONTROLLER(S) TO THE WATER HEATER To connect the controller(s) to the water heater: water heater Ensure the electrical supply to the water heater is switched off. Unscrew and gently remove the electrical cover from the underside of the water heater. Draw the cable(s) through the electrical cover.

  • Page 48: Commissioning

    COMMISSIONING All water heaters are tested and adjusted before dispatch from the factory, however further adjustments may become necessary because of local conditions. TO TURN ON THE WATER HEATER Open all of the hot taps in the house (don’t forget the shower). ...
  • Page 49 COMMISSIONING Gas Inlet Test Point Pressure To check the gas inlet pressure: Close any hot taps and ensure the burners are not operating. Close the gas isolation valve at the gas inlet to the water heater. Locate the gas inlet test point on the gas connection to the water heater.

  • Page 50: Draining The Water Heater

    DRAINING THE WATER HEATER To drain the water heater: Turn off the water heater.  Open a hot tap (preferably the shower outlet).  Unscrew the two drain plugs, one each at the cold water inlet and hot water outlet, on the ...
  • Page 51 INSTANTANEOUS GAS WATER HEATERS AGENTS: HSG Distributors CC TEL: +27 860 474 347 FAX: +27 862 684 752 FOR YOUR SAFETY & INFORMATION IMPORTANT: Read these instructions for use carefully so as to familiarise yourself with the appliance before connecting it to the gas supply/container.

  • Page 52: Warranty

    The warranty is applicable to water heaters manufactured after 1 January 2013 The water heater must be installed in accordance to Paloma water heater installation instructions supplied with the unit, in accordance with relevant local regulations Where a failed component or water heater is replaced under warranty, the balance of the original warranty period will remain effective.
  • Page 53 Paloma water heater installation instructions. Where the water heater is located in a position that does not comply with the Paloma water heater installation instructions or relevant statutory requirements, causing the need for major dismantling or removal of cupboards, doors or walls, or use of special equipment to bring the water heater to floor or ground level or to a serviceable position.
  • Page 56 Paloma Co., Ltd. Japan http://www.palomaglobal.com 31-76279-00 ③...

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