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PRECISO 9
PRECISO 7
Instructions for use
Behind-the-ear hearing instruments
Compact
Power BTE

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Summary of Contents for Bernafon PRECISO 9

  • Page 1 PRECISO 9 PRECISO 7 Instructions for use Behind-the-ear hearing instruments Compact Power BTE...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS General Warnings and Safety Guidelines Introduction Preciso Compact Power BTE with Earhook Preciso Compact Power BTE with Spira Flex Thin Tube System Earpiece Overview Inserting Instruments with an Earmold Removing Earmold and Hearing Instruments Inserting Instruments with a Spira Flex Thin Tube Removing Instruments and Spira Flex Thin Tube...
  • Page 5 Direct Audio Input and FM Operating the Hearing Instruments with the Optional RC-P Remote Control Operating the Hearing Instruments with the Optional SoundGate Communication Device Instrument Care Using Your Hearing Instruments Tips for Communicating with Hearing Impaired People Your Hearing Instrument Configuration Accessories Environmental Protection Product Approval, Markings and Compliance...
  • Page 6 Congratulations on the purchase of your new Hidden Hearing hearing instruments. The amplifica- tion of sound provided by your hearing instruments was adjusted by your hearing care professional to the needs of your individual hearing loss. With a little practice, you will soon be on your way to bet- ter hearing.
  • Page 7: General Warnings And Safety Guidelines

    General Warnings and Safety Guidelines Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings before using your hearing instru- ments.
  • Page 8 Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury. Discard batteries and keep them out of sight of infants, small children, persons of mental incapacity or pets.
  • Page 9 Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you circulate in traffic or otherwise depend on warning sounds. Traffic or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you.
  • Page 10 Warning to Hearing Care Professional and User Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of a maximum of 132 dB SPL (IEC 60318-4) since there may be a risk of impairing the remaining hearing of the hearing instrument user.
  • Page 11 Safety Information · Hearing instruments should be used only as directed and adjusted by your trained hearing care professional. Misuse or improper adjust- ments can result in sudden and permanent hearing loss. · Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions.
  • Page 12 · Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing instruments. · Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. · Do not wear your hearing instrument while swim- ming, snorkeling or diving, as it is not designed for such activities.
  • Page 13: Introduction

    Introduction The following instruments are covered in these instructions: Bernafon Veras IFU compact BTE Preciso Compact Power BTE VR_ILU_compactBTEwithHook_BW_HI PC9 CPx / PC9 CP PC7 CPx / PC7 CP The instruments are available either with earhooks or Spira Flex thin tubes.
  • Page 14: Preciso Compact Power Bte With Earhook

    Bernafon Veras IFU micro BTE Preciso Compact Power BTE with Earhook VR_ILU_microBTEwithHook_BW_HI 1 Multi Control 4 Sound outlet 2 Microphone 5 Battery door 2a Second microphone 6 Direct Audio Input 3 Earhook (with an optional Bernafon Veras IFU micro BTE...
  • Page 15: Preciso Compact Power Bte With Spira Flex Thin Tube System

    Bernafon Veras IFU micro BTE Preciso Compact Power BTE with VR_ILU_microBTEwithSpira_BW_HI Spira Flex Thin Tube System 1 Multi Control 5 Sound outlet 2 Microphone 6 Dome 2a Second microphone 7 Concha clip 3 Adapter 8 Battery door Bernafon Veras IFU micro BTE...
  • Page 16: Earpiece Overview

    Earpiece Overview Earmolds and domes are earpieces used to secure the thin tube in your ear canal and to protect the sound outlet (2) from wax. Earmold (Used with Earhook) 1 Canal 2 Sound outlet 3 Tubing 4 Helix 5 Vent q Earmold Domes Used with Spira Flex Thin Tube Open...
  • Page 17: Inserting Instruments With An Earmold

    Inserting Instruments with an Earmold Bernafon Veras IFU micro BTE It takes patience and practice to insert your VR_ILU_InsertingMicroBTEhook1_BW_HI earmold correctly. If you have difficulty, please consult your hearing care professional. · Hold the earmold by the tubing so that the helix...
  • Page 18 VR_ILU_InsertingMicroBTEhook2_BW_HI · Run your index finger down the skin just in front of your ear. If you can touch the helix part of the earmold, it is not inserted correctly. Gently push it behind the fold of your ear. · Lift the hearing instrument into place behind your ear.
  • Page 19: Removing Earmold And Hearing Instruments

    Removing Earmold and Hearing Instruments · Lift the instrument from your ear first. · Push the back of your ear with your thumb to loosen the helix part of the earmold, then use your index finger to remove it. · Grasp the helix part of the earmold and twist it forwards.
  • Page 20: Inserting Instruments With A Spira Flex Thin Tube

    Inserting Instruments with a Spira Flex Thin Tube Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira1_BW_HI Practice inserting your thin tube correctly. · First, position the hearing instrument behind your ear. · Grasp the bend of the thin tube and gently push the dome into your...
  • Page 21: Removing Instruments And Spira Flex Thin Tube

    Removing Instruments and Spira Flex Thin Tube · Grasp the bend of the thin tube and gently pull the tube and dome out of your ear. · Lift the instrument from behind your ear. Do not remove the thin tube and dome by pulling on the hearing instrument.
  • Page 22: Operating Your Instruments (On/Off)

    Operating Your Instruments (ON/OFF) Click “ON” Click “OFF” To Turn the Instrument ON Close the battery door completely. The hearing instrument will emit one long beep when it starts up. To Turn the Instrument OFF Open the battery door slightly until a click is felt. Never force the battery door open or closed.
  • Page 23: Changing The Volume Level

    Changing the Volume Level Bernafon Veras IFU micro BTE This control option has to be programmed and VR_ILU_MultiControlMicroBTE_BW_HI configured by your hearing care professional. To Increase the Volume Give a short press (less than 1 sec- ond) to the upper button on the Multi Control, repeating until you reach the desired loudness level.
  • Page 24 Optional RC-P Remote Control or SoundGate You may also use the optional RC-P remote control or the SoundGate communication device for changing the volume level. Please see pages 35 to 37 for instructions or follow the detailed directions in the Instructions for Use included with these devices.
  • Page 25: Changing Programs

    Changing Programs Your hearing instrument can be configured with up to 4 listening programs (optional). Please see page 53 to find out which programs have been configured for your hearing instruments. You can change programs as follows: Multi Control A medium press (about 1 second) on either the upper or lower button will change the program.
  • Page 26: Muting

    Muting Your hearing care professional can configure a Mute option in your hearing instruments. Your hearing instruments can be muted by giving either the upper or lower button a long push (about 2 seconds) on the hearing instruments, via the optional RC-P remote control, or via the optional SoundGate.
  • Page 27: Telecoil Function

    Telecoil Function The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop.
  • Page 28: Telephone Use

    Telephone Use Bernafon Veras IFU micro BTE VR_ILU_AutophoneControlMicroBTE_BW_HI Auto Telephone Your instrument has an Auto Telephone functio- nality. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate a phone program. When you end your...
  • Page 29 Auto Telephone (Preciso 9 only) or the Telephone Program is active. Please see page 55 to find out how your instruments are configured.
  • Page 30: Changing The Battery

    The time until the instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps. Bernafon Veras IFU micro BTE Your hearing instrument uses a size 13 battery. VR_ILU_BatteryReplacementMicroBTEout_BW_HI To Change the Battery: ·...
  • Page 31 Optional Tamper-Resistant Battery Door Insert a small screwdriver or a pen into the slit in Bernafon Veras IFU micro BTE the bottom of the instrument and push to open. VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI Do not force the battery door beyond its fully opened position. Excessive force can deform the battery door, which will reduce its tamper resistant effectiveness.
  • Page 32 Important Battery Information · Battery life will vary with conditions of use (batteries will run down faster in noisy environments). · Once the sticker is removed, it takes several seconds for the battery to give the adequate voltage. · Always keep spare batteries on hand. ·...
  • Page 33: Data Logging And Learning

    Data Logging and Learning Data Logging The data log automatically stores information about your use of the hearing instruments such as changes made to the volume control, hours of wear, etc. This information can be used by your hearing care professional to adjust your instruments. If you do not want this feature to be active, please ask your hearing care professional to turn it off.
  • Page 34 A Direct Audio Input (DAI) adapter allows your hearing instrument to receive signals directly from external sources such as TV, personal stereos, etc. An FM receiver allows your Bernafon Veras IFU micro BTE instrument to receive signals directly from an VR_ILU_DaiFMAdapterOnMicroBTE_BW_HI external wireless FM transmitter.
  • Page 35 Operating the Hearing Instruments with the Optional RC-P Remote Control If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments. For complete operating instructions, please read the separate RC-P remote control Instructions for Use booklet.
  • Page 36 Operating the Hearing Instruments with the Optional SoundGate Communication Device If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc.
  • Page 37 SoundGate 2 1 Power on/off 2 LED indicator 3 Volume control 4 Auxiliary input key 5 TV key 6 Phone key 7 Microphone inlet 8 Neck strap inlet 9 3.5 mm input jack 10 Micro-USB charger jack SN2_ILLU_Overview_HI SoundGate 1 Volume control and program change 2 Phone 3 Music/audio key...
  • Page 38 Instrument Care Healthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments. General Care Instructions Treat your hearing instrument like any other deli- cate electronic device (check the safety guidelines on page 7) and make sure that the instrument and the speaker do not come in contact with moisture...
  • Page 39 If Your Hearing Instrument Comes in Contact with Water Should your hearing instrument come in contact with water and stop working, please follow these guidelines: · Gently wipe off any water on the outside of the hearing instrument. · Open the battery door and remove the battery. ·...
  • Page 40 Every Night · Check your instruments for ear wax and wipe them clean with a cloth or tissue. · If necessary, use the cleaning tool to remove wax from the canal and vent openings on your earmold or dome. · Open the battery door fully to allow air to circulate.
  • Page 41 You should wash your earmolds regularly. The hearing instruments themselves must never be washed or allowed to get wet! Bernafon Veras IFU micro BTE · Handle your instruments over a soft surface to avoid damage in case you drop them.
  • Page 42 Cleaning the Spira Flex Thin Tube If you have the thin tube system, make sure that the tube and dome are kept free of ear wax at all times. · Grasp the adapter firmly and disconnect the thin tube from the instrument by pulling it off.
  • Page 43 · If your hearing care professional has selected a vented dome for your hearing instrument, use the cleaning wire to remove the wax from the vents. Clean_SpiraflexDome4 To avoid blocking the thin tube, do not use water to clean it.
  • Page 44 Exchanging the Dome The dome should be changed regularly. The frequency of dome changes will depend on how fast ear wax builds up on the dome. Inspect your instrument’s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contacting your hearing care professional.
  • Page 45 If the dome is not securely attached to the thin tube, it could fall off in your ear canal. If this happens, please see your medical practitioner. Your hands must be clean and dry before replacing the dome. Never remount a used dome on the thin tube.
  • Page 46 · Hold the instrument by the adapter and grasp the tube close to the connector. · Pull firmly to remove the old tube. Bernafon Veras IFU micro BTE · Attach the new thin tube by pushing it firmly VR_ILU_ExchangingSpiraMicroBTE_BW_HI into the connector.
  • Page 47 Using Your Hearing Instruments Hearing instruments do not restore perfect hearing. They make sounds louder and help you make the most of the hearing you have. While some immediate benefit is usually noticed, it often takes several weeks for your brain to adapt to the new sounds.
  • Page 48 · Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at first because you probably haven’t heard them for a while. They will soon fade to the background. Dining Out · Start with a quiet restaurant (no music or entertainment).
  • Page 49 · Inquire if a loop is available. When the telecoil is active, you hear directly through the inductive loop (see page 27). If no loop is available, sit towards the front. · If your hearing is similar in both ears, sit in the middle.
  • Page 50 Hearing on the Telephone · Hold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance. · If voices over the telephone are too soft or background noise is a problem, use the telecoil (be aware that not all phones are telecoil compatible).
  • Page 51 Tips for Communicating with Hearing Impaired People (Suggestions for Family Members and Friends) Speech should be clear and distinct. Some people may need to slow down a little but if speech is too slow it can be even more difficult to understand. ·...
  • Page 52 · Encourage those with hearing instruments to wear them as often as possible. · Most of all, be patient and understanding. Even when wearing hearing instruments, many people will still not hear or understand everything the first time.
  • Page 53 Your Hearing Instrument Configuration Available Programs (Optional) Your hearing instruments are programmed in the following way: Program Beeps Function Available Programs when a Direct Audio Input or an FM Adapter is Attached Instrument Will Start in Program 2. Program Beeps Function Microphone DAI/FM + Mic...
  • Page 54 Multi Control Operation Left Right Volume Control Program Selector Mute No Action Right and Left Instruments Synchronized When this feature is active, changes made to one instrument are automatically made in the other through a wireless communication link. M Synchronize Volume M Synchronize Programs M Synchronize Mute...
  • Page 55 Telephone Use Preferred telephone ear: M Both M Right M Left Behavior of Instrument on the Non-Telephone Ear M No change M Microphone is 6 dB softer when Auto Telephone or Telephone Program is active M Instrument mutes when Auto Telephone or Telephone Program is active...
  • Page 56 Accessories Hidden Hearing offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: · Remote control (RC-P) · SoundGate communication device (for wireless connection to cell phones, music players, etc.) ·...
  • Page 57 Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment. Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care professional for disposal.
  • Page 58 Product Approval, Markings and Compliance All Hidden Hearing Preciso hearing instrument models comply with international standards con- cerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference.
  • Page 59 Your hearing instruments contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m. The electromagnetic emission from the radio system is well below international limits for human exposure.
  • Page 60 Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American...
  • Page 61 The immunity of your Preciso hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classifica- tions are based upon the best information available but Hidden Hearing cannot guarantee that all users will be satisfied.
  • Page 62 Warranty Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment.
  • Page 63 Notes...
  • Page 64 Common Problems and Solutions Problem Possible Cause Instrument Earpiece not inserted correctly whistles Ear wax accumulation in ear canal or squeals Earmold may be too loose Tubing may be split or improperly connected No volume, Instrument may not be turned ON level too soft Battery may be dead or inserted or humming...
  • Page 65 Solution Re-insert earpiece Consult your hearing care professional or physician Consult your hearing care professional Consult your hearing care professional Check that the battery door is closed completely Insert a fresh battery or re-insert the battery correctly Increase volume level with the control on the instrument or remote control Un-mute by giving any control on the hearing instrument, RC-P or SoundGate a push...
  • Page 66 Problem Possible Cause Your hearing loss may have increased Whirring noise, Battery contacts may be dirty fading, weak or corroded or motor-boat- ing sounds Moisture in hearing instrument Low battery Instrument Low battery switches from ON to OFF periodically Instrument Low battery beeps without any action from...
  • Page 67 Solution Consult your hearing care professional Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab Place instrument in Dry-Aid pack. Remove battery first. Consult your hearing care professional. Insert a fresh battery Insert a fresh battery Insert a fresh battery Carefully remove the dome.
  • Page 68 Information for the Hearing Care Professional A hearing care professional should advise a prospective hearing instrument user to consult with a licensed physician (preferably an ear specialist) promptly, before dispensing a hearing instrument, if the hearing care professional determines through inquiry, actual observation or review of any other available information concern- ing the prospective user, that the prospective user has any of the following conditions:...
  • Page 69 · Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz. · Visible evidence of significant cerumen accumu- lation or a foreign body in the ear canal. · Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure level exceeds 132 decibels due...
  • Page 70 Compliance with Requirements for Europe This device is in conformance with the require- ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying the following marking: This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE.
  • Page 71 Declaration of conformity is available at: Bernafon AG Morgenstrasse 131 3018 Bern Switzerland...
  • Page 72 Compliance with Radio Communications Requirements for the USA and Canada Bernafon AG Preciso hearing instrument models PC9 CP, PC9 CPx, PC7 CP, PC7 CPx FCC ID U6XF2BTE02 7031A-F2BTE02 Statement of compliance: This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada.
  • Page 73 · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experience radio/TV technician for help. Changes or modifications not expressly approved by Bernafon AG could void the user’s authority to operate the equipment.
  • Page 74 Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing instrument is specified as applied part of Type B.
  • Page 75 This sign indicates important safety information that must be observed to minimize risks or to avoid hazardous situations Important information for handling and product safety The crossed-out wheeled bin indicates that the European Directive on waste of electronic equipment applies The product is designed such that operating it functions without problem or...
  • Page 76 Notes...
  • Page 77 Notes...
  • Page 78 Service If none of the actions, listed on the previous pages, solve the problem, contact your hearing care professional. Do not attempt to repair your hearing instruments yourself. Place stamp with dispenser name and address here: 133618/UK...
  • Page 79 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
  • Page 80 Distributor Hidden Hearing Medway St. Maidstone ME14 1HL United Kingdom Manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Phone +41 31 998 15 15 Fax +41 31 998 15 90 www.bernafon.com...

This manual is also suitable for:

Preciso 7

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