TABLE OF CONTENTS General Warnings and Safety Guidelines Introduction Description of Features Inserting Instruments Removing Instruments Operating Your Instruments (ON/OFF) Changing the Volume Level Changing Programs Muting Telecoil Function Telephone Use Changing the Battery Data Logging and Learning Operating the Hearing Instruments with the Optional RC-P Remote Control Operating the Hearing Instruments with the Optional SoundGate Communication Device...
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Cleaning the Sound Outlet Microphone Protection System Using Your Hearing Instruments Tips for Communicating with Hearing Impaired People Your Hearing Instrument Configuration Accessories Environmental Protection Product Approval, Markings and Compliance Cell Phone and Hearing Instrument Compatibility Warranty Common Problems and Solutions Information for the Hearing Care Professional Compliance with Requirements for Europe Compliance with Radio Communications...
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Congratulations on the purchase of your new Hidden Hearing hearing instruments. The amplifica- tion of sound provided by your hearing instruments was adjusted by your hearing care professional to the needs of your individual hearing loss. With a little practice, you will soon be on your way to better hearing.
General Warnings and Safety Guidelines Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings before using your hearing instru- ments.
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Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury. Discard batteries and keep them out of sight of infants, small children, persons of mental incapacity or pets.
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Never put your hearing instrument or batteries in your mouth, they could easily be swallowed. Keep batteries away from medications. Batteries are easily mistaken for pills. In case a battery or hearing instrument is swallowed, see a doctor immediately. Be aware of the possibility that your instruments may stop functioning without notice.
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Safety Information · Hearing instruments should be used only as directed and adjusted by your trained hearing care professional. Misuse or improper adjust- ments can result in sudden and permanent hearing loss. · Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions.
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· Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. · Avoid exposing your instruments to water and moisture i.e. steambaths, showers, heavy rain, etc. · Never attempt to dry your instruments with a hair dryer, microwave oven, etc.
Inserting Instruments It takes patience and practice to insert your instruments correctly. If you have difficulty, please consult your hearing care professional. · Insert your right instrument with your right hand and your left instrument with your left hand. · Hold your instrument between your thumb and index finger with the microphone on top.
Removing Instruments · Use your thumb to push up against the bottom (back part) of your ear to loosen the instrument. · Grasp the instrument at its edge between your thumb and forefinger, and gently remove it from your ear. ·...
Operating Your Instruments (ON/OFF) To Turn the Instrument ON Push the battery door closed until it snaps. The hearing instrument will make one long beep as it starts. To Turn the Instrument OFF Place your fingernail under- neath the front edge of the battery door and lift to open.
Changing the Volume Level Your hearing instruments are programmed to be at a comfortable volume level for your hearing loss. They are designed to automatically adjust to changes in the sound environment. Some models allow you to adjust the volume yourself with an optional control on the instrument.
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To Decrease the Volume Turn the volume control towards the back. The instrument will click to confirm that the volume has been changed and then will beep when you reach the programmed minimum. The volume control has no mechanical stop. You can continue to turn it, but the loudness will only be altered between the programmed minimum and maximum.
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Volume Control With Push Button (Optional for ITCD, ITCPD, and ITED) The instrument automatically adjusts the volume to the changing sound environment. If you desire to manipulate the volume yourself, your hearing care professional can program the push button to be used as a volume control.
Changing Programs (optional for CIC, CICP, ITCD, ITC, ITCPD and ITED) Your hearing instrument can be configured with up to 4 listening programs (optional). Please see page 45 to find out which programs have been configured for your hearing instruments. You can change programs as follows: Push Button If your instrument has been made with a push...
Muting (optional for CIC, CICP, ITCD, ITC, ITCPD and ITED) Your hearing instruments can be muted by giving the push button on the hearing instruments a long press (about 2 seconds), via the optional RC-P remote control, or via the optional SoundGate. Please see page 46 to see how the push button has been configured or the Instructions for Use that are included with the optional RC-P, and...
Telecoil Function (optional for ITC, ITCD, ITCPD and ITED) The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop.
Telephone Use Bernafon Veras IFU micro BTE VR_ILU_AutophoneControlMicroBTE_BW_HI Auto Telephone (optional for ITC, ITCD, ITCPD and ITED) Your instrument may have an Auto Telephone functionality. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate a phone program.
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Your hearing care professional can configure your instruments to allow answering the phone on both ears or on your preferred ear. If you have a preferred ear, the instrument on the opposite side can be programmed to sound softer or to mute when the Auto Telephone (Preciso 9 ITCD, ITCPD, and ITED only) is active.
Changing the Battery When the battery is running out, the instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps.
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Important Battery Information · Battery life will vary with conditions of use (batteries will run down faster in noisy environments). · Once the sticker is removed, it takes several seconds for the battery to give the adequate voltage. · Always keep spare batteries on hand. ·...
Data Logging and Learning Data Logging The data log automatically stores information about your use of the hearing instruments such as hours of wear, usage of programs, etc. This information can be used by your hearing care professional to adjust your instruments. If you do not want this feature to be active, please ask your hearing care professional to turn it off.
Operating the Hearing Instruments with the Optional RC-P Remote Control (optional for ITCD, ITCPD, and ITED) If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments. For complete operating instructions, please read the separate RC-P remote control Instructions for Use booklet.
Operating the Hearing Instruments with the Optional SoundGate Communication Device (optional for ITCD, ITCPD, and ITED) If you have purchased a SoundGate device you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc.
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SoundGate 2 1 Power on/off 2 LED indicator 3 Volume control 4 Auxiliary input key 5 TV key 6 Phone key 7 Microphone inlet 8 Neck strap inlet 9 3.5 mm input jack 10 Micro-USB charger jack SN2_ILLU_Overview_HI SoundGate 1 Volume control and program change 2 Phone 3 Music/audio key...
Instrument Care Healthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments. Every Night · Check your instruments for earwax and wipe them clean with a cloth or tissue.
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Cleaning the Sound Outlet The sound outlet is an integral part of your hearing instrument and should be kept clean and free from earwax at all times. Your instrument is built with a wax protection system. See page 45 for the wax protection system specific to your hearing instrument.
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ProWax Protection System · Always inspect your ProWax filter before using the instrument to ensure that it has not become detached from the instrument. · Change the filter if you can see that it is clogged or if the instrument does not sound normal. ·...
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· Push the new filter into the hearing instrument. · Discard the used tool. Do not insert tools into the sound outlet. This could damage the receiver. If you cannot clean the hearing instruments completely, it is best to contact your hearing care professional.
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Microphone Protection System The microphone is an integral part of your hearing instrument and should be kept clean and free from cerumen (earwax) at all times. Your instruments are built with a protection system. Please follow the instructions for using either the T-Cap or O-Cap filter below.
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· Using the removal end (A), push it under the top edge of the used T-Cap. · Lift the used T-Cap up and out. BL_ILLU_miniBTE_TCap2_BW_Hi · Using the other end of the tool (B), insert the new T-Cap into the opening and slightly twist the handle so that the new T-Cap is free.
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How to Replace the O-Cap Filter (for ITC, ITCD, ITCPD, and ITED) The tool has two ends, one for removal of the O-Cap (A) and one with the new O-Cap attached (B). · Using the removal end (A), BL_ILLU_miniBTE_O_Cap1_BW_Hi insert it into the opening of the used O-Cap and pull it out slowly.
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Using Your Hearing Instruments Hearing instruments do not restore perfect hearing. They make sounds louder and help you make the most of the hearing you have. While some immediate benefit is usually noticed, it often takes several weeks for your brain to adapt to the new sounds.
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· You may notice that your own voice sounds louder. If the voices of others are at a comfortable level, try speaking at a lower volume. · Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at first because you probably haven’t heard them for a while.
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Attending Theatre, Concerts, Lectures, etc. · Try to sit with your better ear closer to the sound source, if possible. · Become familiar with the program in advance to make it easier to follow. · If your hearing is similar in both ears, sit in the middle.
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At Home · Always use your hearing instruments. · Inform family and friends about your situation. · Teach your family to talk clearly and keep eye contact when conversing. · Teach your family how to involve you in conversations. · Avoid background noise. Hearing on the Telephone ·...
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Tips for Communicating with Hearing Impaired People (Suggestions for Family Members and Friends) Speech should be clear and distinct. Some people may need to slow down a little but if speech is too slow it can be even more difficult to understand. ·...
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· Encourage those with hearing instruments to wear them as often as possible. · Most of all, be patient and understanding. Even when wearing hearing instruments, many people will still not hear or understand everything the first time.
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Your Hearing Instrument Configuration Available Programs (optional for CIC, CICP, ITCD, ITC, ITCP and ITED) Your hearing instruments are programmed in the following way: Program Beeps Function Your Instrument Has Been Programmed For: Program Telecoil + Microphone Telecoil + Damped Microphone Telecoil Only Your Instrument Uses: M ProWax...
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Push Button (two hearing instruments) left right Short push volume volume (less than 1 sec.) down Medium push program program (about 1 sec.) change change h synchronized Long push h mute h mute (about 2 sec.) h synchronized Push Button (one hearing instrument) Short push h volume down (less than 1 sec.)
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Telephone Use Preferred telephone ear: (Preciso 9 ITCD, ITCPD, and ITED only) M both M left M right Behavior of Instrument on the Non- Telephone Ear M No change M The microphone is softer when the Auto Telephone or Telephone Program is active M The instrument mutes when the Auto Telephone or Telephone Program is active...
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Accessories Hidden Hearing offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: · Remote control (RC-P) · SoundGate communication device (for wireless connection to cell phones, music players, etc.) ·...
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Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment. Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care professional for disposal.
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Product Approval, Markings and Compliance All Hidden Hearing Preciso hearing instrument models comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference.
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For ITCD, ITCPD, and ITED models: Your hearing instruments contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m. The electromagnetic emission from the radio system is well below international limits for human exposure.
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Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American...
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The immunity of your Preciso hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classifica- tions are based upon the best information available but Hidden Hearing cannot guarantee that all users will be satisfied.
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Warranty Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment.
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Common Problems and Solutions Problem Possible Cause Instrument whistles Instrument not or squeals inserted correctly Earwax accumulation in ear canal Instrument may be too loose No volume, level too Instrument may not be soft or humming noise turned ON Battery may be dead or inserted upside down Volume level too soft Instrument may be...
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Solution Re-insert instrument Consult your hearing care professional or physician Consult your hearing care professional Check that the battery door is closed completely Re-insert the battery correctly or insert a fresh battery Increase volume level with volume control on instrument (if available) or with the optional RC-P or SoundGate Check to make sure you are in the intended program...
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Problem Possible Cause No volume, level too Earwax accumulation soft or humming noise in ear canal Battery contacts may be dirty or corroded Instrument sound outlet may be blocked Microphone sound inlet may be blocked Your hearing loss may have increased Wax filter blocked by earwax Instrument may be...
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Solution Consult your hearing care professional or physician Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab Check the sound outlet and change the filter if you can see that it is clogged Change the microphone protection (T-Cap/ O-Cap).
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Problem Possible Cause Whirring noise, Battery contacts may fading, weak be dirty or corroded or motor-boating sounds Moisture in the hearing instrument Low battery Instrument switches Low battery from ON to OFF periodically Instrument beeps Low battery without any action from you (e.g.
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Solution Open and close the battery door several times or clean the battery contacts carefully with a clean dry cotton swab Place instrument in Dry-Aid pack. Remove the battery first. Consult your hearing care professional. Insert a fresh battery Insert a fresh battery Insert a fresh battery...
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Information for the Hearing Care Professional A hearing care professional should advise a prospective hearing instrument user to consult with a licensed physician (preferably an ear specialist) promptly, before dispensing a hearing instrument, if the hearing care professional determines through inquiry, actual observation or review of any other available information concern- ing the prospective user, that the prospective user has any of the following conditions:...
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· Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz. · Visible evidence of significant cerumen accumu- lation or a foreign body in the ear canal. · Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure level exceeds 132 decibels due...
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Compliance with Requirements for Europe This device is in conformance with the require- ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying the following marking: Additionally for models ITCD, ITCPD, ITED: This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and...
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Declaration of conformity is available at: Bernafon AG Morgenstrasse 131 3018 Bern Switzerland...
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Compliance with Radio Communications Requirements for the USA and Canada Bernafon AG Preciso hearing instrument models PC9 ITCD, PC7 ITCD, PC9 ITCPD, PC7 ITCPD, PC9 ITED, PC7 ITED. FCC ID U6XF2ITE01 7031A-F2ITE01 Statement of compliance: This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada.
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· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experience radio/TV technician for help. Changes or modifications not expressly approved by Bernafon AG could void the user’s authority to operate the equipment.
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Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing instrument is specified as applied part of Type B.
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Important information for handling and product safety The crossed-out wheeled bin indicates that the European Directive on waste of electronic equipment applies The product is designed such that operating it functions without problem or conditions restrictions if used as intended, unless otherwise noted in these instructions for use During transport or storage, the...
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Service If none of the actions, listed on the previous pages, solve the problem, contact your hearing care professional. Do not attempt to repair your hearing instruments yourself. Place stamp with dispenser name and address here: 133620/UK...
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< > 8,15 mm Placeholder for FSC logo < 15 mm >...
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