Samsung RB30J3 Series User Manual page 32

troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal
situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Fridge/freezer
does not operate.
Fridge/freezer
temperature is
warm.
Fridge/freezer is
over-cooling.
Interior wall is hot.
32_ troubleshooting
DA68-02833Q-18.indb 32
Possible causes
• Power cord is not plugged in
properly.
• Temperature control is not set
correctly.
• Refrigerator is located near a heat
source or direct sunlight.
• Not enough clearance between
refrigerator and sides/rear.
• Vacation mode is activated.
• The refrigerator is overloaded.
Food is blocking the refrigerator
vents.
• Temperature control is not set
correctly.
• Refrigerator has heat-proof piping
in the interior wall.
Solution
• Properly plug in the power cord.
• Set the temperature lower.
• Keep the refrigerator away from
direct sunlight or a heat source.
• Make sure there are at least 5 cm
from the rear and sides.
• Deactivate vacation mode.
• Do not overload the refrigerator.
Do not allow food to block
ventilation.
• Set the temperature higher.
• To prevent condensation from
forming, the refrigerator has heat-
proof piping in the front corners.
If the ambient temperature rises,
this equipment may not work
effectively. This is not a system
failure.
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