Related Manuals for Dell OptiPlex 7060 Small Form Factor
Summary of Contents for Dell OptiPlex 7060 Small Form Factor
- Page 1 OptiPlex 7060 Small Form Factor Service Manual Regulatory Model: D11S Regulatory Type: D11S004...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 4: After Working Inside Your Computer
Turn off your computer. Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. -
Page 5: Technology And Components
Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • USB features • USB Type-C • Advantages of Displayport over USB Type-C • HDMI 2.0 DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. -
Page 6: Memory Errors
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. - Page 7 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices •...
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Page 8: Alternate Mode
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. -
Page 9: Usb Power Delivery
USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. -
Page 10: Advantages Of Hdmi
• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI •... -
Page 11: Disassembly And Reassembly
Disassembly and reassembly Side cover Removing the side cover Follow the procedure in Before working inside your computer. To remove the cover: Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover [1]. b Slide and lift the side cover from the system [2]. -
Page 12: Removing Expansion Card
Follow the procedure in After working inside your computer Expansion card Removing expansion card Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the expansion card: Pull the metal tab to open the expansion card latch [1]. b Pull the release tab at the base of the expansion card [2]. -
Page 13: Installing The Expansion Card
Installing the expansion card Insert the expansion card into the connector on the system board [1]. Press the expansion card until it clicks into place [2]. Close the expansion card latch and press it until it clicks into place [3]. Disassembly and reassembly... -
Page 14: Removing Coin Cell Battery
Install the Side cover. Follow the procedure in After working inside your computer. Coin cell battery Removing coin cell battery Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the coin cell battery: Using a plastic scribe press the release latch until the coin cell battery pops out [1]. b Remove the coin cell battery from the system [2]. -
Page 15: Installing The Coin-Cell Battery
Installing the coin cell battery Place the coin cell battery in its slot on the system board [1]. Press the battery into the connector until it locks into place [2]. Disassembly and reassembly... -
Page 16: Removing The Hard Drive Assembly
Install the Side cover. Follow the procedure in After working inside your computer. Hard drive assembly Depending on the configuration you choose, you will have either one 3.5–inch hard drive assembly or two 2.5–inch hard drive assembly. Removing the hard drive assembly Follow the procedure in Before working inside your computer. -
Page 17: Installing The Hard Drive Assembly
Installing the hard drive assembly Align the tabs on the hard drive assembly with the slots on the chassis at 30 degree angle [1]. Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage [2]. Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [3,4] Disassembly and reassembly... -
Page 18: Removing Front Bezel
Install the Side cover. Follow the procedure in After working inside your computer. Front Bezel Removing front bezel Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the front bezel: Pry the retention tabs to release the front bezel from the system [1]. b Rotate the front bezel away from the computer [2] and pull to release the hooks on the front bezel from the front-panel slots [3]. -
Page 19: Installing Front Bezel
Installing front bezel Align the bezel and insert the retention tabs on the bezel into the slots on the system. Press the bezel until the tabs clicks into place. Disassembly and reassembly... -
Page 20: Removing The Hard Drive And Optical Drive Module
Install the Side cover. Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly To release the hard drive and optical drive module:... - Page 21 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2] Disassembly and reassembly...
- Page 22 To remove the hard drive and optical drive module: Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2]. b Slide and lift the hard drive and optical drive module from the system [3]. Disassembly and reassembly...
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Page 23: Installing The Hard Drive And Optical Drive Module
Installing the hard drive and optical drive module Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle [1]. Connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Disassembly and reassembly... - Page 24 Lower the hard drive and optical drive module so that it is placed in its slot [1]. Slide the release tab to lock the module [2]. Disassembly and reassembly...
- Page 25 Route the hard drive data and power cables through the HDD-ODD release tab [1]. Route the optical drive data cable and power cable through the retention clips [2]. Disassembly and reassembly...
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Page 26: Removing The Optical Drive
Install the: HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Optical drive Removing the optical drive Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel To remove the optical drive: Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2]. - Page 27 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2]. Disassembly and reassembly...
- Page 28 d Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2] and lower the hard drive and optical module until it is seated. Disassembly and reassembly...
- Page 29 Push the release latch on the optical drive [1] and pull the optical drive out from the system [3]. Disassembly and reassembly...
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Page 30: Installing The Optical Drive
Installing the optical drive Slide the optical drive into its slot in the system [1]. Slide the release tab to unlock the hard drive and optical drive module [2]. Disassembly and reassembly... - Page 31 Lift the hard drive and optical module [1], connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Disassembly and reassembly...
- Page 32 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [1,2]. Disassembly and reassembly...
- Page 33 Slide the release tab to lock the module [2]. Disassembly and reassembly...
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Page 34: Removing Memory Module
Install the: Front bezel Side cover Follow the procedure in After working inside your computer. Memory module Removing memory module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the memory module: Pry open the retention tabs from both sides to lift the memory module from the connector [1]. -
Page 35: Installing The Memory Module
Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket [1]. Press the memory module until the memory module retention tabs click into place [2]. Disassembly and reassembly... -
Page 36: Removing Heat Sink Fan
Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heatsink fan Removing heat sink fan Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly... -
Page 37: Installing The Heat Sink Fan
Installing the heat sink fan Align the heat sink fan onto the heat sink [1]. Replace the 3 screws to secure the heat sink fan to the heat sink [2]. Connect the heat sink fan cable to the connector on the system board [3]. Disassembly and reassembly... -
Page 38: Removing Heat Sink
Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heatsink Removing heat sink Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module... - Page 39 b Loosen the 4 captive screws that secure the heat sink [1] and lift it away from the system [2]. NOTE: Loosen the screws in a sequential order (1,2,3,4) as mentioned on the system board. Disassembly and reassembly...
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Page 40: Installing Heat Sink
Installing heat sink Align the heat sink onto the processor [1]. Tighten the 4 captive screws to secure the heat sink assembly to the system board [2]. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. Disassembly and reassembly... - Page 41 Place the heat sink cover onto the heat sink. Disassembly and reassembly...
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Page 42: Removing Intrusion Switch
Install the: Heat sink fan Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Intrusion switch Removing intrusion switch Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel... -
Page 43: Installing The Intrusion Switch
Installing the intrusion switch Insert the intrusion switch into the slot on the chassis [1]. Connect the intrusion switch cable to the system board [2]. Disassembly and reassembly... -
Page 44: Removing Power Switch
Install the: Heat sink Heat sink fan Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Power switch Removing power switch Follow the procedure in Before working inside your computer. -
Page 45: Installing The Power Switch
Installing the power switch Slide the power switch module into the slot on the chassis until it clicks into place [1, 2]. Connect the power switch cable to the connector on the system board [3]. Disassembly and reassembly... -
Page 46: Removing Processor
Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Processor Removing processor Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module Heat sink fan... -
Page 47: Installing The Processor
b Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3]. Installing the processor Place the processor on the socket such that the slots on the processor align with the socket keys [1]. Close the processor shield by sliding it under the retention screw [2]. -
Page 48: Removing The M.2 Pcie Ssd
Install the: Heat sink Heat sink fan Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. Follow the procedure in Before working inside your computer. -
Page 49: Installing The M.2 Pcie Ssd
HDD assembly Hard drive and optical drive module To remove the M.2 PCIe SSD: Remove the single (M2x3.5) screw that secures the M.2 PCIe SSD to the system board [1]. b Lift and pull out the PCIe SSD from its connector on the system board [2]. Remove the SSD thermal pad [3]. -
Page 50: Removing Power Supply Unit Or Psu
Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Power supply unit Removing power supply unit or PSU Follow the procedure in Before working inside your computer. - Page 51 Heat sink To release the PSU: Disconnect the CPU power cable from the system board [1]. b Unroute the power cables from the retention clips on the chassis [2]. To remove the PSU: Remove the 3 screws that secure the PSU to the system [1]. b Disconnect the system power cable from the connector on the system board [2].
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Page 52: Installing The Power Supply Unit Or Psu
Installing the power supply unit or PSU Insert the PSU in the chassis and slide it towards the back of the system to secure it [1, 2]. Route the system power cable through the retention clips [3]. Connect the power cable to the connector on the system board [4]. Replace the screws to secure the PSU to the rear chassis of the system [5]. - Page 53 Route the CPU power cable through the retention clips [1]. Connect the CPU power cable to the connector on the system board [2]. Disassembly and reassembly...
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Page 54: Removing Speaker
Install the: Heat sink Heat sink fan Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Speaker Removing speaker Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel... -
Page 55: Installing The Speaker
b Press the release tab [2] and pull the speaker out from the system [3]. Installing the speaker Insert the speaker into the slot on the system chassis and press it until it clicks into place [1, 2]. Connect the speaker cable to the connector on the system board [3]. Disassembly and reassembly... -
Page 56: Removing System Board
Install the: Heat sink Heat sink fan HDD assembly Hard drive and optical drive module Front bezel Side cover Follow the procedure in After working inside your computer. System board Removing system board Follow the procedure in Before working inside your computer. - Page 57 M.2 PCIe SSD To remove the I/O panel: Remove the screw that secures the I/O panel [1]. b Rotate the I/O panel and remove it from the system [2]. Disconnect the hard drive data cable [3], optical drive data cable [4] and power cable [5] from the connectors on the system board.
- Page 58 To remove the screws from the system board: Remove the 5 screws that secure the system board to the chassis [1]. b Remove the standoff single (#6-32) screw [2] and single (M3x5) screw that secures the system board to the system [3]. Disassembly and reassembly...
- Page 59 To remove the system board: Lift and slide the system board away from the system [1, 2]. Disassembly and reassembly...
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Page 60: Installing The System Board
Installing the system board Hold the system board by its edges, and align it towards the back of the system. Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system chassis [1,2]. - Page 61 Replace the single (#6-32) screw, single (M3x5) screw and 5 screws that secure the system board to the system [1,2]. Disassembly and reassembly...
- Page 62 Route all the cables through the routing clips [1]. Align the cables with the pins on connectors on the system board and connect the following cables to the system board: Power switch [2] b CPU power [3] Intrusion switch [4] Connect the power cable, optical drive data cable and hard drive data cable [1, 2, 3].
- Page 63 Install the: M.2 PCIe SSD Memory module Processor Heat sink Heat sink fan Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Disassembly and reassembly...
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Page 64: Troubleshooting
The items detected are listed and will be tested If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device Press Esc and click Yes to stop the diagnostic test. - Page 65 However, if the computer fails the POST, the computer emits a series of LED codes during the start-up. The system LED is integrated on the Power button. The following table shows different light patterns and what they indicate. Table 2. Power LED summary Amber LED state White LED state System state...
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Page 66: Diagnostic Error Messages
One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. - Page 67 Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
- Page 68 KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN...
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Page 69: System Error Messages
The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP The time or date stored in the system setup program does not PROGRAM match the system clock. - Page 70 System message Description out of range may or may not indicate a potential hard drive problem Troubleshooting...
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Page 71: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.