KVH Industries TracPhone F33 User Manual
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KVH Industries TracPhone F33 User Manual

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A Guide to the TracPhone F33
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Summary of Contents for KVH Industries TracPhone F33

  • Page 1 A Guide to the TracPhone F33 user’s guide...
  • Page 2 TracPhone F33/F55/F77 Customer Service Information Congratulations! You have selected one of the most advanced and convenient marine communications systems available today. The KVH Industries’ TracPhone F33/F55/F77 system, ® ® manufactured by Thrane & Thrane, is designed to provide high-quality voice, fax, data, and high-speed Internet access.
  • Page 3 TracPhone F33/F55/F77 Customer Service Information PLEASE READ! Important Notice About Your Data Connection To prevent inadvertent airtime usage, the user must disconnect the data connection when not in use. If the data connection is not properly disconnected, your computer may dial out on its own, which could result in an unintended airtime charge.
  • Page 4 Thrane & Thrane A/S SAILOR Fleet33 TT-3088A User Manual Copyright © Thrane & Thrane A/S ALL RIGHTS RESERVED...
  • Page 5 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. It is recommended to download the latest version of the manual from the Thrane Extra net or request this from the distributor.
  • Page 6 Safety Summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane &...
  • Page 7 DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard. KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel.

  • Page 8: Table Of Contents

    Table of Contents Table of Contents About the Manual ............1 1.1 Abbreviations ............. 1 Introduction ............. 3 2.1 The Inmarsat Fleet Service ........3 2.2 The SAILOR Fleet33 System ......... 6 2.3 Hardware Interfaces..........9 2.4 The Handset ............ 11 2.4.1 LCD/LED..........
  • Page 9 Table of Contents 4.3.1 Phonebook..........36 4.3.2 Area............38 4.3.3 LES............39 4.3.4 Mailbox ..........40 4.3.5 Help Desk ..........41 4.3.6 Alarm Log ..........42 4.3.7 Status ............43 4.4 Menu System - Super User .........46 4.4.1 Call Logs ..........46 4.4.2 Routing ..........47 4.4.3 Data Setup ..........49 4.4.4 Contrast ..........49 4.4.5 Ring Setup..........50 4.4.6 Key Beep ..........50...
  • Page 10 Table of Contents 5.1.1 The Map ..........68 5.1.2 Pin Codes ..........69 5.1.3 Phonebook ..........70 5.1.4 Satellite Setup ........71 5.1.5 Routing ..........72 5.1.6 Setting up Time and Date......73 5.1.7 Barring Services ........74 5.1.8 Settings..........75 5.1.9 Antenna ..........
  • Page 11 Table of Contents Blank page May 2005...

  • Page 12: About The Manual

    Abbreviations About the Manual About the Manual Congratulations on purchasing your TT-3088A SAILOR Fleet33 product. This system makes it possible for you to communicate from virtually any ocean region in the world using the Inmarsat Fleet service established by Inmarsat. The system supports inexpensive voice services as well as data and fax (Spot beam only).
  • Page 13 About the Manual Abbreviations AORW Atlantic Ocean Region West Below Deck Unit Front End Unit Global Positioning System Inmarsat Mobile Number ISDN Integrated Services Digital Network Inmarsat Serial Number Indian Ocean Region Inmarsat Service Provider Liquid Crystal Display Light Emitting Diode Land Earth Stations Mobile Earth Station Man Machine Interface...

  • Page 14: Introduction

    The Inmarsat Fleet Service Introduction Introduction The Inmarsat Fleet Service The Inmarsat Fleet service is based on 4 Geo-stationary 3 generation satellites situated above the equator. Geo- stationary means that the satellites are always located in the same position, i.e. they rotate at the same speed as that of the earth.
  • Page 15 Introduction The Inmarsat Fleet Service The Fleet services are prepared for operation with the next generation of Inmarsat satellites (Inm-IV) expected in 2005. The services, which allow for a wide range of applications, supported by the Inmarsat Fleet encompass: • Circuit switched services: •...
  • Page 16 The Inmarsat Fleet Service Introduction speed may be reduced when other users are using the same channel. The channel to be shared among the users has a capacity of 64 kbps in the direction to the terminal, and from the terminal the channel to be shared among the users has a capacity of 28 kbps.

  • Page 17: The Sailor Fleet33 System

    Introduction The SAILOR Fleet33 System The SAILOR Fleet33 System The SAILOR Fleet33 System includes the following system components: • TT-3008G SAILOR Fleet33 Antenna (ADU) • TT-3038G SAILOR Fleet33 Transceiver Unit (BDU) • TT-3622E SAILOR Fleet33 Handset Cradle • TT-3620G SAILOR Fleet33 Control Handset (4 wire) •...
  • Page 18 The SAILOR Fleet33 System Introduction TT-3038G SAILOR Fleet33 Transceiver Unit (BDU) All the interface connectors are located on the rear of the Transceiver Unit or BDU (Below Deck Unit). May 2005...
  • Page 19 Introduction The SAILOR Fleet33 System TT-3622E SAILOR Fleet33 Handset Cradle / TT-3620G SAILOR Fleet33 Control Handset (4 wire) The Handset is used to configure the system and to make calls. See section 2.4 for a description of buttons, LED's and display of the handset. May 2005...

  • Page 20: Hardware Interfaces

    Hardware Interfaces Introduction Hardware Interfaces The Transceiver Unit of the SAILOR Fleet33 has the following hardware interfaces: • Analogue RJ11 number 1 • Analogue RJ11 number 2 • Handset (4 wire) • Ethernet • RS-232 • 4 Discrete I/O • Power Connector All connectors for these interfaces are found on the rear of the Transceiver Unit.
  • Page 21 Introduction Hardware Interfaces The transceiver has one 4-wire handset port with RS-485 data control. The Handset can be used to set-up the terminal and it can be used to make or receive phone calls. Ethernet interface: The Ethernet interface is a RJ45 connector. It can be used for the following service types: •...

  • Page 22: The Handset

    The Handset Introduction Discrete I/O interface: The transceiver also has a discrete I/O interface, containing 4 configurable input/output. Power Connector: For connection of power, see Installation Manual. The Handset The Handset is the primary interface for the SAILOR Fleet 33 system. It enables the user to dial numbers, it displays error and status messages, and it is used to configure the transceiver.

  • Page 23: Lcd/Led

    Introduction The Handset 2. The second is the Function buttons section. This section enables the user to interact with the software menu system of the transceiver. 3. The third is the Alpha-Numeric section. This section enables the user to dial and perform data entry functions into the transceiver.
  • Page 24 The Handset Introduction Scroll Up Mailbox Signal Strength Text    IOR:LESNAME Speaker Ready Scro Enabled Handset       Off hook More Options condary Available Func tions Enabled Alphabetic Entry Enabled Locked The display contains a set of symbols, which together with the 4 indicators situated below the display gives continuous indication of current status.
  • Page 25 Introduction The Handset Symbol Meaning between certain predefined values by means   of the keys.  The speaker. The user can turn the external   speaker on and off by pressing . The symbol is displayed in the LCD when on. ...
  • Page 26 The Handset Introduction POWER LED (GREEN): The Power LED indicates that the system is powered up. ALARM LED (RED): The Alarm LED will illuminate when the system detects a fault. An error code will also be displayed in the LCD and in the error log. CONNECTION LED (AMBER): The Connection LED will flash when a call is ringing at the receiving end and will illuminate steady when a connection is made.

  • Page 27: Function Buttons

    Introduction The Handset 2.4.2 Function Buttons The Function buttons, as shown above, enables the user to enter the menu system of the transceiver and change various settings. Each button is described in detail below. Some of the function buttons have a 2nd function shown in italics at the upper right corner of the function button.
  • Page 28 The Handset Introduction Function the system to power up.  This use of this key is depending on the present MMI status. In the Menu system this key will exit the current submenu until main level is reached. When asked YES or NO by the system, this key will be interpreted as a ‘NO’...

  • Page 29: Alpha-Numeric Section

    Introduction The Handset Function The secondary function is to edit previously entered information.  This key has two functions. The primary function is toggle between normal mode and alphanumeric mode. The secondary function is to delete previously entered information.  This key is used to access secondary key functions.
  • Page 30 The Handset Introduction Toggles between when pressed in alpha mode  - ? ! , . : ’ $ ( ) + / 1  A B C 2  D E F 3  G H I 4  J K L 5 ...
  • Page 31 Introduction The Handset Toggles between when pressed in alpha mode  <space> A number of keys have a 2 function. Function  Recalls the last dialed number.  Not used  Shortcut to the area selection submenu, see section 4.3.2 A. ...
  • Page 32 The Handset Introduction Function  Insert an entry (for example in phone book)  Edit an existing entry (for example in phone book)  Delete an existing entry (for example in phone book)  Not used. May 2005...

  • Page 34: Getting Started

    Get Ready to Make a Call Getting Started Getting Started Get Ready to Make a Call 3.1.1 How to Power-Up the System. There are two ways to power up the system: • Power Key on handset • Power Button on back panel of Transceiver Unit The handset power button is also the menu button.
  • Page 35 Getting Started Get Ready to Make a Call The display and all LED's on the handset will light up for a few seconds. Below is a view of the normal handset display readout, while the System is booting. Initialising  AORE: Wait for NCS ...

  • Page 36: How To Shut Down The System

    Get Ready to Make a Call Getting Started  AORE: Wait for GPS  AORE: LESNAME READY The system may stay in the “Wait for GPS” state for an extended period, if e.g. the antenna has been turned off for a long time or there is not a free view to the GPS satellites.

  • Page 37: Use Of Pin Codes

    Getting Started Use of PIN Codes. To shut down the system from the transceiver press and hold the power button for a few seconds, until the handset display shows the message shown below.  Thrane F33 Goodbye Release the button and the system will shut down. Note: After a shut down please wait at least 5 seconds, before trying to power up the system again.

  • Page 38: Normal Calls

    Normal Calls Getting Started code. If the code is entered incorrectly 3 times, the PIN becomes blocked. A blocked Super User PIN can only be unblocked by a PUK code or the Service User. The factory PIN code is ‘12345678’. Service User PIN The Service User has access to all functionality in the Fleet system, which is accessible through the handset.

  • Page 39: Calling To The Tt-3088A

    Getting Started Normal Calls  You hang up by pressing . After hanging up, the display will show how long the call lasted.  Connected: 00:01:59 The Phone Book can also be used to initiate a call, either by selecting an entry in the phone book or by using the short code.

  • Page 40: Data Calls

    Data Calls Getting Started Data Calls Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage. 3.4.1 MPDS Connection The Mobile Packet Data Service (MPDS) provides the mobile user with an economic and flexible data connection. The user is only charged by the transferred traffic (in MB).

  • Page 41: Call Waiting

    Getting Started Data Calls calls during an ongoing MPDS call. For further information about this feature, see section 3.4.2. 3.4.2 Call waiting As indicated in the previous section the user can enable the Call Waiting Notification in order to receive incoming voice calls during an MPDS session.

  • Page 42: 9600 Data Connection

    Data Calls Getting Started routed to a specific RJ11 connector and not the 4-wire handset. 3. The user may also choose to do nothing. After a certain time the notification stops and the pre-emption of the MPDS connection is implicitly rejected, if no other lines have accepted the notification.

  • Page 44: Operation

    Call Functions Operation Operation Call Functions 4.1.1 Calls Using the Phone Book The phone book can be used to initiate calls, either by selecting an entry in the phone book, and then pressing   , or by using the short code. The latter is done ...

  • Page 45: Fax Calls

    Operation Call Functions The display on the handset will show how the call proceeds. After hanging up (on the 2-wire phone), the display will show how long the call lasted. 4.1.3 Fax Calls Fax calls can be made whether the fax has a keypad or not.

  • Page 46: Internal Calls

    Using the Menu System Operation 4.1.4 Internal Calls It is possible to make internal calls between the RJ11 (2 wire) interfaces. To initiate a call press the interface code  from the table below and then Interface Interface Code Interface port RJ11 #1 RJ11 #2 Using the Menu System...

  • Page 47: Menu System - All Users

    Operation Menu System – All Users  level, e.g. pressing will access the 'Alarm Log' menu. The complete menu tree can be found in Appendix A - Menu Tree. Menu System – All Users This section describes the functions in the menu system available to all users.
  • Page 48 Menu System – All Users Operation The short code can be used for quick access when dialing.   To use the short code, press <short code>  press again to dial. The list of entries in the phone book is sorted according to short code.

  • Page 49: Area

    Operation Menu System – All Users 4.3.2 Area Phonebook None Area *Automatic W-Atlantic Mailbox E-Atlantic Helpdesk Indian Alarm log Pacific Status Spare1 Super User Spare2 Service User Spare3 Spare4 The Area menu is used to select satellite/ocean region. The possible options are: •...

  • Page 50: Les

    Menu System – All Users Operation 4.3.3 LES Phonebook Area 001: LES001 Mailbox 002: LES002 Helpdesk 003: LES003 Alarm log 004: LES004 Status 005: LES005 Super User 006: Service User 007: 008: LES008 009: LES009 The LES list contains a list of those LES operators, which may be selected as gateway to the terrestrial network.

  • Page 51: Mailbox

    Operation Menu System – All Users 4.3.4 Mailbox Phonebook Area Mailbox List Empty Helpdesk Alarm log Status Super User Service User The Mailbox feature is not supported by all LES operators. The feature handles messages sent from the LES operator. If a call is made to a terminal, which is busy, switched off, etc.

  • Page 52: Help Desk

    Menu System – All Users Operation 4.3.5 Help Desk Phonebook Area Mailbox   Press to access H.Desk empty Helpdesk the menu directly. Alarm log Status Super User Service User The Help Desk is a secondary phone book that can be used for storing up to 10 support phone numbers (e.g.

  • Page 53: Alarm Log

    Operation Menu System – All Users 4.3.6 Alarm Log Phonebook Area Mailbox Helpdesk *FEU Alarm log View alarms *POSITION Status Super User Service User The Alarm Log, logs all the alarms in the system (cf. 6.1 List of Error messages). From this menu, the alarm can be viewed only.

  • Page 54: Status

    Menu System – All Users Operation 4.3.7 Status Phonebook Area Mailbox Helpdesk Alarm log Status C/NO Super User Transceiver Service User RF Block Bulletin Antenna GPS Info The Status menu has the following sub menus: • C/No • Transceiver • RF Block •...
  • Page 55 Operation Menu System – All Users TX Frequency: Transmitting frequency in MHz Freq. offset: Frequency offset between 0-1500 Hz. Acc. offset: Acc offset between 0-1500 Hz. AGC: AGC between 0-1024. Gain: Gain between 0-256. TX level: TX level equals LOW or OK. Lo1-Lo3: Lox In or Out of lock.
  • Page 56 Menu System – All Users Operation ACU: Unit type: Serial no.: State: Input power: Control ver.: Loader ver.: FPGA ver.: SU ver.: RX2 ver.: Loader CRC: Control CRC: FPGA CRC: Config CRC: GPS Info PositionInfo: Not ready or Latitude and Longitude. Heading: Not ready, heading 0-360 degrees or Heading N/A Low speed (If speed is...

  • Page 57: Menu System - Super User

    Operation Menu System - Super User Menu System - Super User This section contains a description of the items in the  Super User Menu. Please remember that the button can be used to toggle short codes on and off. 4.4.1 Call Logs ...

  • Page 58: Routing

    Menu System - Super User Operation • Terrestrial network identity (always 0). • Call priority. • Number of received bytes in MPDS. • Number of transmitted bytes in MPDS. • Total number of bytes in MPDS. Total Time shows the total accumulated call time since last reset.
  • Page 59 Operation Menu System - Super User This menu has been divided into a submenu pr. interface plus a print menu: • Handset #1 • RJ11 #1 • RJ11 #2 • RS-232 #1 • Ethernet Note 1: The IMN-number has to be defined, before the service can be routed to an interface.

  • Page 60: Data Setup

    Menu System - Super User Operation 4.4.3 Data Setup  Routing Baud Rate 115200 Data setup Flow ctrl 57600 Contrast +++mode 38400 Result codes End Data 1200 This menu is used to setup baud rate and dataflow control for the RS-232 interface. The following settings can be configured.

  • Page 61: Ring Setup

    Operation Menu System - Super User 4.4.5 Ring Setup  Ring Volume Ring Volume Ring Setup Ring Cadence 4.== Key Beep Set UTC Time Set UTC Date  Press to Adjust Ring setup gives the possibility to change the ringing tone and the handset volume.

  • Page 62: Set Utc Time

    Menu System - Super User Operation 4.4.7 Set UTC Time   Ring Setup Ring Setup Key Beep Key Beep Edit time Set UTC Time Set UTC Time 17:29 Set UTC Date Set UTC Date Language The current UTC time can be viewed and modified. The time is displayed in 24 hour format {hh:mm}.

  • Page 63: Disclose Pos

    Operation Menu System - Super User 4.4.9 Disclose Pos.  *Reveal Pos Disclose Pos Dont Reveal Allowed Dial Ph.BookDial Auto Prefix  Press to Sc roll Press  to select It is possible to disable the automatic reporting of position, from the GPS system.

  • Page 64: Ph.book Dial

    Menu System - Super User Operation digits in the mask matches the corresponding digits in the phone number, starting from the first digit.   Press to insert a mask and to delete an entry. Examples: Mask 00453955 Valid number 004539558800 Valid number 004539558888...

  • Page 65: Auto Prefix

    Operation Menu System - Super User   to scroll between ‘Enable’ or ‘Disable’ and  press to select. The function is by default disabled. 4.4.12 Auto Prefix  Press to insert pref  Press  to delete pre Disclose Pos Allowed Dial Ph.BookDial Prefix no.

  • Page 66: Barserviceout

    Menu System - Super User Operation  . The service can then be set to ‘Barred’ or ‘Not barred’   with 4.4.14 BarServiceOut  BarServicIn *Barred MiniM Voice BarServicOut Not barred MPDS LED Dimm 9600 Fax Ant. Setup 9600 Data Press ...

  • Page 67: Ant.setup

    Operation Menu System - Super User 4.4.16 Ant.Setup  Reset ACU Ant.Setup Set T ime Out Set time out Alarm Log Num. Skyscan Warning Log Mount Pos. Upload FEU The Ant.Setup menu has the following sub menus: Reset ACU: This function will reset the ACU in the antenna.

  • Page 68: Alarm Log

    Menu System - Super User Operation Upload FEU: If a new FEU (Part of the antenna) is installed, this command will upload software to the FEU, thereby pairing the system software with FEU. If the FEU software version in the antenna is different from the version that is stored in the system, you will get a warning.

  • Page 69: Warning Log

    Operation Menu System - Super User You may get an audio alarm when an alarm is added to the alarm log. This may be turned on and off by entering the Audio Alarm menu. 4.4.18 Warning Log  LED Dimm Ant.

  • Page 70: Pin Codes

    Menu System - Super User Operation 4.4.20 PIN codes  Alarm Log Warning log Help Desk Type New PIN PIN Codes SU-PIN Chg The PIN codes menu is where the Super User PIN is changed. For a description of the pin codes, see section 3.2 Use of PIN Codes.

  • Page 71: Rj11 Setup

    Operation Menu System - Super User LES operator has recorded a short message for the terminal.  symbol in the handset display indicates the presence of such messages. Each message can be seen in the Mailbox menu and contains the following information: •...

  • Page 72: Les Config

    Menu System - Super User Operation   Medium or Low. The setting is adjusted with  and selected with . The default value is High. 4.4.23 LES Config  Mail Box RJ11 Setup LES Config Default LES *W-Atlantic 001: Comsat PreferredLES E-Atlantic 002: BT...

  • Page 73: Additional Features

    Operation Menu System - Super User You may also edit the LES names in the “Default LES” list.  Press to start editing the selected name. You may  clear the name by pressing An Allowed LES list can be selected under the Service User menu.

  • Page 74: Data Limits

    Menu System - Super User Operation The Additional Features contains one sub menu: STU Setup (Secure Telephone Unit). To enable the STU service a PIN code must be entered. The PIN code can be retrieved from your distributor. If the PIN code is successfully entered a new screen appears.

  • Page 75: Call Waiting Notification

    Operation Menu System - Super User The ISDN sub menu contains two parameters Limit and a maximum duration for each call. Limit can be either ON or OFF. If set to ON the call will automatically be closed down if the call has lasted longer than the entered maximum duration.
  • Page 76 Menu System - Super User Operation The first menu item is Support and it is used for enabling or disabling the Call Waiting Notification service. A third option “Dial Spec.“ makes it possible to control the Support setting using the AT shell command .
  • Page 77 Operation Menu System - Super User  Choose the settings by pressing and press  leave the menu. The fourth menu item is RJ11 and it contains two sub items: Notification and Ring Tone. Notification can be either Yes or No for each of the three RJ11 2-wire connectors.

  • Page 78: Pc Programs

    System Set-up using FleetCP PC Programs PC Programs System Set-up using FleetCP System set-up can be managed from a PC program called FleetCP, instead of from the handset. FleetCP can be installed from the enclosed CD-ROM. The following pages contain a short introduction to FleetCP. The picture below shows the initial screen, when the program is started.

  • Page 79: The Map

    PC Programs System Set-up using FleetCP The functions can be selected by clicking in the left menu window. The menu window is divided into the following groups: Phonebook, Help Desk, Phone Setup, Antenna Setup, General Status, Alarm Status, Call Log, Antenna Alignment, Debug Utilities and Terminal Window.

  • Page 80: Pin Codes

    System Set-up using FleetCP PC Programs 5.1.2 Pin Codes The status of the PIN codes can be seen on the right side of the status bar. If no PIN codes are entered, all locks will be red and locked. Click the appropriate button to enter or change a PIN code.

  • Page 81: Phonebook

    PC Programs System Set-up using FleetCP 5.1.3 Phonebook Phonebook entries is made by selecting Phonebook and right clicking in the phonebook area. Entries here can be modified or deleted in the same way. See picture below. Further information can be found 4.3.1 Phonebook. Inserting, editing and deleting entries in the Helpdesk works in a similar way.

  • Page 82: Satellite Setup

    System Set-up using FleetCP PC Programs 5.1.4 Satellite Setup Satellite Setup offers an easy way of setting up Allowed, Preferred and default LES. LES operators are dragged and dropped between the three tables. Setup is made for each ocean region. See picture below. Read more about LES configuration in section 4.4.23 LES Config.

  • Page 83: Routing

    PC Programs System Set-up using FleetCP 5.1.5 Routing To route calls, use the table in the Routing window. Click in the cell that correspond to service/interface that is to be changed. Click the * or # button in lower part of the screen to define it as a incoming or outgoing call.

  • Page 84: Setting Up Time And Date

    System Set-up using FleetCP PC Programs 5.1.6 Setting up Time and Date To correct the time/date or in the future, the language, use the MMI setup window. Click the Use PC time button to import the time and date from the PC clock. If the clock is set to a non-UTC time a clock error message will appear on the 4-W handset on the transceiver after a while.

  • Page 85: Barring Services

    PC Programs System Set-up using FleetCP 5.1.7 Barring Services In the security window call restrictions can be enabled or disabled and an Auto prefix inserted. See section 4.4.10 Allowed Dial, 4.4.13 BarServiceIn and 4.4.14 BarServiceOut for more details. May 2005...

  • Page 86: Settings

    System Set-up using FleetCP PC Programs 5.1.8 Settings In the Cradle/Handset window it is possible to setup ring type, ring volume, LED brightness and display contrast. RS-232 parameters of the terminal can be changed in the RS-232 window. May 2005...

  • Page 87: Antenna

    PC Programs System Set-up using FleetCP 5.1.9 Antenna The antenna setup gives a possibility to change Long term failure timeout, number of allowed sky scans and the antennas mount position relative to the ships bow. See section 4.4.16 Ant.Setup for details. The antenna can be rebooted by clicking the Reset ACU button.

  • Page 88: Set-Up Using Rs-232

    Set-up Using RS-232 PC Programs Set-up Using RS-232 The illustrations below shows a typical hardware setup for a MPDS or 9.6 kps data connection using the RS-232 interface. MPDS or 9.6 kps data Hardware Connection. For a MPDS or 9.6 kps data session, connect a RS-232 cable between the COM port of the computer and the RS- 232 interface on the Fleet system.
  • Page 89 PC Programs Set-up Using RS-232 The transceivers RS-232 configuration shall be (using the handset user interface): • Baud Rate: 115200 baud • Flow control: Hardware Setting up your PC In this section the setting up of a MS-Windows based PC is described in general terms covering Windows 95, 98, 2000 and NT.
  • Page 90 Set-up Using RS-232 PC Programs Important: • Enter Advanced settings and type the initialization command AT+WS45=4 in the Extra settings field. This string is transferred to the terminal when setting up a connection. If the MPDS connection is to use another LES than the one already selected, you use the initialization command = AT+WS45=4;+WLES=XXX, where XXX is the LES number.
  • Page 91 PC Programs Set-up Using RS-232 Step 2: Create a Dial-up connection Open Dial-up Networking from My computer. Click “Make new connection” • Select the standard modem defined during step 1 as the dial up device • Enter a dummy telephone number (the number is not used but has to be defined –...

  • Page 92: Set-Up For 9600 Data

    Set-up Using RS-232 PC Programs Include TCP/IP as allowed network protocol and use default TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.) 5.2.2 Set-up for 9600 Data The correct routing has to be configured via the handset. See section 4.4.2 on how to route the data interface.
  • Page 93 PC Programs Set-up Using RS-232 Step 2: Create a Dial-up connection Open Dial-up Networking from My computer. Click “Make new connection” • Select the Lasat modem defined during step 1 as the dial up device • Enter the telephone number to the Internet Service Provider.
  • Page 94 Set-up Using RS-232 PC Programs • Give the connection a recognizable name e.g. ISDN connection Include TCP/IP as allowed network protocol and use TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.) as recommended by the ISP. May 2005...

  • Page 95: Set-Up Using Ethernet/Pppoe

    PC Programs Set-up using Ethernet/PPPoE After this the connection can be made as described in section 3.4.1 MPDS Connection. Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage. Set-up using Ethernet/PPPoE This chapter describes the set-up and operation of data connections via Ethernet and PPPoE using various PPPoE...

  • Page 96: Windows 2000 Winpoet Pppoe Client

    Set-up using Ethernet/PPPoE PC Programs 5. Select “Connect using broadband connection requiring user name and password” and click “Next”. 6. Type a name for the connection, e.g. ”MPDS via PPPoE” and click “Next”. 7. Select “Anyone” and click “Next”. 8. Type a random user name and password and click “Next”.
  • Page 97 PC Programs Set-up using Ethernet/PPPoE Installation The WinPoET program will most likely be installed from a 1. Double click the ‘Setup.exe’ icon, and the installation begins. 2. Click ‘Next’ and ‘Yes’ to accept the accept license agreement. May 2005...
  • Page 98 Set-up using Ethernet/PPPoE PC Programs 3. Choose the installation directory and click ‘Next’ to install. The program will now be installed. 4. When done click ‘Finish’ to restart the computer 5. Find the shortcut on the desktop called ‘WinPoET Broadband Connection Manager’ and double click. May 2005...
  • Page 99 PC Programs Set-up using Ethernet/PPPoE 6. Enter random user name and password and then click ‘START’. The status field tells you how far you have reached in the connection process. After a successful authentication the status of the terminal will be ‘Connected’. The user is now capable of using the Internet like with any traditional connection.

  • Page 100: Troubleshooting

    List of Error messages Troubleshooting Troubleshooting List of Error messages 6.1.1 Satellite Network Messages Within the satellite network a number of messages are defined to indicate the network status. This section describes the possible messages (Cause Codes) that might be displayed in the TT-3620G Handset. Cause Code Description Event...
  • Page 101 Troubleshooting List of Error messages Cause Code Description Event responded appropriate "off-hook" signaling has not been received from the addressed MES terminal (including any authorized diversions) within the allowed time limit 1081 Identified MES is rejecting the call because the channel does specified MES terminal number has not not exist...
  • Page 102 List of Error messages Troubleshooting Cause Code Description Event 1144 Reserved 1145 Preemption MES is prematurely clearing the mobile- originated call which is in the process of being established because the MES user has initiated a call from a terminal which is authorized to automatically pre-empt an existing mobile-originated call 1146...
  • Page 103 Troubleshooting List of Error messages Cause Code Description Event 11D3 Protocol error, LES is clearing the call because the unspecified "service address" information received from the MES is a 2-digit address which is either undefined or which is currently unavailable at this LES 11D4 Protocol error.
  • Page 104 List of Error messages Troubleshooting Cause Code Description Event invalid credit card PINs have been made 1201 Reserved 1261 Reserved 1262 Call cleared, MES time-out (Distress Test exceeded 120s) 1281 Channel type MES is rejecting the call because the MES is not equipped to provide the specified implemented service...
  • Page 105 Troubleshooting List of Error messages Cause Code Description Event 12C4 Protocol error. MES is clearing the call because the Unspecified "authentication query" ISU message (type B4H) and/or the "authentication query" SSU message (type B5H) have not been received by the MES within the allowed time limit 12C5 Protocol error.
  • Page 106 List of Error messages Troubleshooting Cause Code Description Event Unspecified from the MES is invalid (ie,0000H, 6959H or 7FFFH) 1351 MES is clearing the call because the MES currently has insufficient free memory in which to store the short message 1361 Temporary MES is clearing the call because the...
  • Page 107 Troubleshooting List of Error messages Cause Code Description Event channel units and their terrestrial circuits] 1541 Call cleared, pre-empted at LES 1551 LES is rejecting the call because an appropriate satellite channel is not currently available at this specific LES 1552 Reserved 1581...
  • Page 108 List of Error messages Troubleshooting Cause Code Description Event authorization process 15A4 LES is clearing the call because the data received from the MES in the "authentication reply" message (type B6H) has been declared "invalid" by the LES authentication process 15A5 Bearer LES is rejecting the call because the...
  • Page 109 Troubleshooting List of Error messages Cause Code Description Event has not been received by the LES within the allowed time limit 15C4 Protocol error. LES is clearing the call because neither the Unspecified "service address" information nor a "Scrambling Vector" message (type 8DH) has been received by the LES within the allowed time limit 15C5...
  • Page 110 List of Error messages Troubleshooting Cause Code Description Event request sequence number contained in the received "notification acknowledge" message (type BAH) is not valid (i.e. either not ‘0’ or not the next value in the sequence) 15D1 Message with LES is rejecting the call because the unrecognized "Channel Assignment"...
  • Page 111 Troubleshooting List of Error messages Cause Code Description Event commencement of the call) within the allowed time limit 1790 LES is clearing the call because of a malfunction in the credit card validity checking database or in the communications links thereto 1791 LES is clearing the call because of a malfunction in the authentication checking...
  • Page 112 List of Error messages Troubleshooting Cause Code Description Event 1853 1854 NCS is rejecting the call because the MES is outside the spot beam coverage area 1855 Call rejected, preemption failed, no channel available 1856 Call rejected, spot beam selection failed 18A1 Bearer NCS is rejecting the call because the...
  • Page 113 Troubleshooting List of Error messages Cause Code Description Event 18E1 Called Party is NCS is rejecting the call because the busy specified MES ID is in the "MES busy" list at the NCS, and is listed as being busy with a call through the same LES as that now requesting a "call announcement"...

  • Page 114: Tt-3088A Messages

    List of Error messages Troubleshooting Cause Code Description Event "MES connect" message has been received by the LES. 6.1.2 TT-3088A Messages Alarm Type Alarm Message Transceiver Alarms Tx-Level Not Ok. 1. LO Lock Not Ok. 2. LO Lock Not Ok. 3.
  • Page 115 Troubleshooting List of Error messages Alarm Type Alarm Message Antenna Alarms Antenna(FEU), Wrong Type, Check Conf. Antenna(FEU) Link Down, Check Cable FEU Reset, Powered Down FEU Reset, Sleep Mode FEU Error, To Follow FEU Status, heat alarm FEU Status, burst alarm FEU Status, power alarm FEU Status, reset FEU Version Mismatch, Try Upload...
  • Page 116 List of Error messages Troubleshooting Kernel Error, Control task overrun Kernel Error, SCI tsk overrun Memory Error, Control SW CRC Memory Error, ACU Cnf Data Memory Error, ACU Cal CRC Memory Error, FLASH mem Memory Error, ACU SRAM Memory Error, ACU EEPROM Motor Error, Azm Drive Motor Error, Elv Drive Motor Error, Azm Winding...
  • Page 117 Troubleshooting List of Error messages Sensor Err, Roll attitude our of range Sensor Err, Pitch attitude out of range Sensor Err, Inclinometer meas. out of range Ctrl Logic, ACU Matrix inversion error Ctrl Logic, ACU resett. Ctrl Logic, Floating point error type and address Handset Alarms Handset COM Error...

  • Page 118: Index

    Index Index functions ....20 Fax ........ 34 64 kbit/s ......29 File transfer ..... 29 Abbreviations.....1 FleetCP ......67 ACU......56, 76 Function buttons ....16 Additional Features ... 63 Geo-stationary ....3 GPS......6, 52 ADU .........6 Alarm ....14, 42, 89 Handset .....
  • Page 119 Index PIN code..26, 59, 63, 69 Short code ....33, 37 Position ......52 Short message ... 40, 59 Power......14 Sky scans ....56, 76 Power button....23, 26 Software version....43 PPPoE......85 Spot-beams ...... 3 Prefix ....27, 54, 74 Status ......

  • Page 120: Appendix A - Menu Tree

    Appendix A - Menu Tree Appendix A - Menu Tree Map Legend Menu/Submenu Scroll through Main Menu Phonebook phone book Selection List None Area *Automatic W-Atlantic Value entry E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 Avaible LES in the region Mailbox List...
  • Page 121 Appendix A - Menu Tree Status C/No = xx.x dBHz Transceiver Release date: Unit Type: Serial No.: ISN: PCB No: Forward ID: SW Ver.: RF Block Rx Frequency: Tx Frequency: Freq. offset: Acc. offset: AGC: Gain: Tx level: Lo1: Lo2: Lo3: Temperature: Power Mode:...
  • Page 122 Appendix A - Menu Tree Super User PIN Super User Call logs Logged Calls Total Time Total MPDS Clear Log In (*) Routing Handset#1 Mini-M Voice Out (#) RJ11 #1 9600 Fax RJ11 #2 9600 Data RS232 MPDS Ethernet 115200 57600 38400 19200...
  • Page 123 Appendix A - Menu Tree Key Beep 2.== 3.=== 4.==== Set UTC time Edit time Set UTC date Edit date Reveal Pos Disclose Pos Don't reveal Setup allowed Allowed Dial dial Enable Ph.Book Dial Disable Auto Prefix Prefix no. Barred MiniM Voice BarServiceIn Not barred...
  • Page 124 Appendix A - Menu Tree Bright LED Dimm Dimm Ant.Setup Reset ACU Set Time-Out Num. SkyScan Mount Position Upload FEU Alarm log View log Clear log Audio Alarm Warning log View log Clear log Scroll through Help Desk Edit numbers Help desk phone numbers PIN Codes...
  • Page 125 Appendix A - Menu Tree W-Atlantic Comsat Default LES LES Config E-Atlantic PreferredLES Pacific TeleNor Reset LES Indian etc. Distress LES Spare 1 Spare 2 Spare 3 Spare 4 STU PIN STU Setup Add. Features Disabled Limit ON/OFF Data Limits MPDS 000000 Kb Support...
  • Page 126 Appendix A - Menu Tree Service User PIN Default LES W-Atlantic LES001 Service User LES Config PreferredLES E-Atlantic LES002 Allowed LES Pacific LES003 Indian Reset LES etc. Spare 1 Spare 2 Spare 3 Spare 4 Scroll through Help Desk Edit numbers Help desk phone numbers MiniM Voice...
  • Page 128 50 Enterprise Center • Middletown, RI 02842-5279 • U.S.A. Phone: +45 45 160 180 Fax: +45 45 160 181 Phone: +1 401 847-3327 • Fax: +1 401 849-0045 E-mail: info@kvh.dk Internet: www.kvh.com E-mail: info@kvh.com Internet: www.kvh.com ® ® and TracPhone are registered trademarks of KVH Industries, Inc.

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