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USER MANUAL
For more information visit us at www.chowis.com

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Summary of Contents for CHOWIS dp harris

  • Page 1 USER MANUAL For more information visit us at www.chowis.com...
  • Page 2: Table Of Contents

    CONTENTS Safety Precautions..............Device Overview..............Package Inclusions..............How to Install................How to Sign Up............... - Sign Up Account.............. - Forgot Password.............. How to Login................How to Activate Device............User Registration..............Analysis Flow................- Select Mode of Diagnosis..........- Total Diagnosis..............- New Customer............
  • Page 3 CONTENTS - Overall Results..............- Comment Section..........- Share Results............- E-mail Results............Customer Management............- Manange Customer............View Record................- Compare Analysis Records........... - View Images..............Settings..................- General Option..............- Camera Settings.............. - Products and Treatments..........- Perosonalized Programs..........- Share/E-mail..............
  • Page 4: Safety Precautions

    SAFETY PRECAUTIONS Please make sure to read these instructions in the manual carefully before using the device for safety and proper use. Do NOT touch or insert any items into the optical unit/lens. Putting foreign substances inside the optical unit or touching the inner part of the lens can a ect image quality causing the images to become blurred or unclear.
  • Page 5 SAFETY PRECAUTIONS Do not disassemble the handset Do not disassemble the handset. It will impact to the entire Diagnosis System and the warranty will not be applied. Do not clean the handset with any chemical substances. Do not wash or clean the handset with any chemical substances such as alcohol, benzene, thinner, detergent etc.
  • Page 6: Device Overview

    DEVICE OVERVIEW HANDSET DOCK FAB01004 1. Optical Unit: Skin 8. Mode/Focus Button 2. Optical Unit Release Button 9. Capture Button 3. Charging Pin 10. Power Switch 4. Serial Label 11. Dock 5. Optical Number 12. Power Adaptor Jack 6. Battery Indicator 13.
  • Page 7: How To Install

    HOW TO INSTALL INSTALLING THE DERMOBELLA HAIR 2 APP Open App Store/Play Store and search “Chowis”. 2. Select DermoBella Hair 2 Cloud app and tap install.
  • Page 8: How To Sign Up

    HOW TO SIGN UP SIGN UP ACCOUNT Open DermoBella Hair 2 app. 2. Tap “SIGN UP” to create an account. Fill-up all of the information provided and tap “SUBMIT”. Once registration is complete, there will be a confirmation link that will be delivered to your registered email account.
  • Page 9: How To Login

    HOW TO LOGIN LOGIN ACCOUNT Open DermoBella Hair 2 app. 2. Login your account and tap “Login” button to logging in to the app, then press “Proceed” button to continue. HOW TO ACTIVATE DEVICE DEVICE ACTIVATION After Login successful, Scan the Device QR code or the Paper QR Code to activate the device.
  • Page 10: User Registration

    USER PROFILE USER REGISTRATION Fill in the needed data under User Profile. ANALYSIS FLOW SELECT MODE OF DIAGNOSIS Two options are provided on the main screen – total diagnosis or quick diagnosis; TOTAL DIAGNOSIS When selected, this option allows you to input specific details of the customer to register including name, age, gender and save all information for next and succeeding analysis sessions.
  • Page 11: Total Diagnosis

    ANALYSIS FLOW TOTAL DIAGNOSIS NEW CUSTOMER Press TOTAL DIAGNOSIS from the main screen and select NEW CUSTOMER. 2. Fill in the needed data under New Customer. NOTE: All information with “ ” are important and must be fill out. Press SAVE after all information is entered and the customer registration is now completed.
  • Page 12: Device Connection

    ANALYSIS FLOW TOTAL DIAGNOSIS Device Connection (Device Mode) For first time use of device a pop up message will show up, tap “Connect” 2. Devices will search for an available Wi-Fi device, check the SSID number written on the handset and that which is written on the tablet screen. 3.
  • Page 13 ANALYSIS FLOW TOTAL DIAGNOSIS Device Connection (Reset) Tap the connection Icon in the upper right corner besides DermoBella logo. 2. Press the “Reset” button to reset or remove all saved SSID to the App. After successfully reset the SSID tap “Proceed” to scan again for available SSID.
  • Page 14: Select Program

    ANALYSIS FLOW SELECT PROGRAM TOTAL - Sequestial analysis mode which all the measurements are scalp condition, hair loss, hair density, dead skin cells, sensitivity and hair thickness. As a result of the Diagnosis, a numerical result will be provided in as a graph and diagram. 2.
  • Page 15: Quick Diagnosis

    ANALYSIS FLOW QUICK DIAGNOSIS Quick diagnosis is an option without specific customer registration. The diagnosis process is the same as total diagnosis, but customer data management is not available and data will not be saved including images and results. Select “Quick Diagnosis”. Choose Gender, Birthdate, Ethnicity and Scalp Color Group.
  • Page 16: Total Program

    ANALYSIS FLOW TOTAL PROGRAM SCALP CONDITION Select “ ” for scalp condition questionnaire, and “O” for sebum measurement. For oil measurement, dab the pink part of the sebum paper to the 1st and 2nd spot scalp area gently for about 3 seconds. Then, take the sebum paper images with the device.
  • Page 17: Hair Loss Male

    ANALYSIS FLOW TOTAL PROGRAM HAIR LOSS - MALE Select the Hair Loss measurement from the left side of the screen. 2. Capture all of images is required in the designation areas to proceed with the next step, tap the first area to capture an image.
  • Page 18: Hair Loss Female

    ANALYSIS FLOW TOTAL PROGRAM HAIR LOSS - FEMALE Select the Hair Loss measurement from the left side of the screen. 2. Capture all of images is required in the designation areas to proceed with the next step, tap the first area to capture an image.
  • Page 19: Hair Density And Dead Skin Cells

    ANALYSIS FLOW TOTAL PROGRAM DIAGNOSIS Take pictures by categories. Multiple photos can be taken and saved for each category as shown on the bottom of the screen. NOTE: 5 is the maximum number of images that can be taken per measurement. Hair Density, Dead Skin Cells, Sensitivity and Thickness Select a category from the left side and place the handset on the part of the of the scalp area you want to measure.
  • Page 20: Analyze

    ANALYSIS FLOW TOTAL PROGRAM ANALYSIS Press ‘ANALYZE’ to get the result after taking all the images needed for analysis. 2. Press ‘Analyze all’ to start analyzing the taken images. ANALYZE ALL Once ‘Analyze all’ selected, all the images will be automatically analyzed by the system.
  • Page 21: Results

    RESULTS ANALYSIS RESULTS REVIEW HAIR LOSS RESULTS - Show Results Scores of each spots Results is the customer’s analysis score iii. Hair Loss image pattern type based on the analysis score HAIR LOSS PATTER: MALE FEMALE...
  • Page 22: Hair Density

    RESULTS ANALYSIS RESULTS REVIEW HAIR DENSITY - Show Results Standard score for the age group that the customer belongs to Results is the customer’s analysis score iii. Average score would di er from results score if two or more images are captured for the specific hair parameter.
  • Page 23: Dead Skin Cells

    RESULTS ANALYSIS RESULTS REVIEW DEAD SKIN CELLS - Show Results Standard score for the age group that the customer belongs to Results is the customer’s analysis score iii. Average score would di er from results score if two or more images are captured for the specific hair parameter.
  • Page 24: Sensitivity

    RESULTS ANALYSIS RESULTS REVIEW SENSITIVITY - Show Results Standard score for the age group that the customer belongs to Results is the customer’s analysis score iii. Average score would di er from results score if two or more images are captured for the specific hair parameter.
  • Page 25: Thickness

    RESULTS ANALYSIS RESULTS REVIEW THICKNESS - Show Results Standard score for the age group that the customer belongs to Results is the customer’s analysis score iii. Average score would di er from results score if two or more images are captured for the specific hair parameter.
  • Page 26: Overall Results

    RESULTS OVERALL RESULTS 1. Press ‘RESULTS’ after the analysis is completed, all the analyzed results are shown in bar graph representation and spider diagram. Note: In spider diagram when Yellow dot is closer to the center, it means analysis results are optimum, or else when is close to skin parameter needs extra attention or intensive care needed.
  • Page 27: Comment Section

    RESULTS OVERALL RESULTS COMMENTS SECTION To leave a comment on the results page for customer management or future reference, press ‘COMMENTS’ from the Diagnosis Result screen and type the necessary comment (max char = 499) and then ‘SAVE’. SHARE RESULTS Save the diagnosis result and photos to ‘to be sent’...
  • Page 28: E-Mail Results

    RESULTS OVERALL RESULTS E-MAIL RESULTS Save the diagnosis result and photos to ‘to be sent’ mailbox in order to send the email report to customers. 1. Press ‘SHARE’ at the diagnosis result screen to share the results. 2. Enter the recipient’s email account to send the diagnosis results, then tap ‘SAVE’...
  • Page 29: Customer Management

    CUSTOMER MANAGEMENT MANAGE CUSTOMER 1. Press ‘TOTAL DIAGNOSIS’ from the main screen and type one of the names or mobile no. and press ‘SEARCH’. The corresponding result will be listed. 2. Select the customer whose information you want to check and press “View History”.
  • Page 30: View Record

    CUSTOMER MANAGEMENT VIEW RECORD COMPARE ANALYSIS RECORDS 1. Select the name of customer you are looking for, then press ‘View History’. You can view all the saved diagnosis results according to dates. 2. From the list of diagnosis results, check the data you would like to compare and press ‘COMPARE’.
  • Page 31: View Images

    CUSTOMER MANAGEMENT VIEW RECORD VIEW IMAGES 1. Choose the analysis result that you would like to view the images, and tap “VIEW IMAGES” from Diagnosis record. 2. Choose 2, 4 or 6 images to compare and selected images will be compared as below (depends on 2,4, or 6 selection).
  • Page 32: Settings

    SETTINGS GENERAL OPTION You can customize background, enable/disable options and setup security. General Options 1. Background Setting - Tap “Search icon” button and choose image in your gallery. Recommended size 1280 x 800px. 2. Sleep Mode Timer - Setup sleep mode timer for the device. The default time is 5 mins..
  • Page 33: Camera Settings

    SETTINGS GENERAL OPTION Wi-Fi Frequency 1. W-Fi Frequency can be set to 5.0 Ghz for faster connection of the device. But this is only applicable to the VR devices. CAMERA SETTING Camera setting is where you can setup the Optic Number of your device. 1.
  • Page 34: Products And Treatments

    SETTINGS PRODUCTS AND TREATMENTS You can set up products you would like to recommend based on the diagnosis result. 1. Go to SETTINGS > PRODUCTS AND TREATMENTS. 2. Press ‘Take Pictire or Image Gallery’ in the corresponding line and select the product images or information that you want to recommend.
  • Page 35: Perosonalized Programs

    SETTINGS PERSONALIZED PROGRAMS Personalized programs is an analysis mode where you can able to have your customized diagnosis program by selecting any measurement you want to have. 1. Tap “Settings” icon on the upper right of the home screen go to ‘Personalized Program’.
  • Page 36 SETTINGS SHARE / EMAIL 2. Once all information is completed, click “CONNECT” button. 3. [Important] Please make sure that tablet is connected to the internet. Internet is required to validate the sender’s email information, that everything is correct. 4. If all is correct, a complete message will be popped up. Once successfully done, press ‘OK’...
  • Page 37: Language Setting

    SETTINGS LANGUAGE SETTINGS Choose or change the language of the application. 1. Press ‘LANGUAGE SETTING’ and select the language you want to apply and then, press ‘SAVE’. USER PROFILE Update the User Information, Device Details and Change Password. 1. Go to SETTINGS > USER PROFILE. CHANGE PASSWORD 1.
  • Page 38: Faq

    DIAGNOSIS SYSTEM IN USE DIAGNOSIS SYSTEM DOES NOT TURN ON. If the handset is out of battery, the handset does not turn on. Please charge the handset for 2 hours. For charging method, please refer to the Charge the handset or the simple manual.
  • Page 39: Specifications

    Stand: 10.5 * 18.5 * 8 (cm) Weight Handset: about 150g Stand: 515g CONTACT Email: chowis@chowis.com Skype ID: chowiso cial Chowis Co., Ltd. Homepage: www.chowis.com Tel: +82.31.706.7950 / Fax: +82.31.272.7950 Address: A-1301-2, 184, Jungbu-daero Giheung-gu, Yongin-si Gyeonggi-do, Republic of Korea, [17095]...

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