Troubleshooting - Haier HCR5919ENMM User Manual

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Troubleshooting

Many occuring problems could be solved by yourself without specific expertise. In case
of a problem please check all shown possibilities and follow below instructions before
you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
 Before maintenance, deactivate the appliance and disconnect the mains plug from the
mains socket.
 Electrical equipment should be serviced only by qualified electrical experts, because
improper repairs can cause considerable consequential damages.
 A damaged supply should only be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
Problem
The compressor
does not work.
The appliance runs
frequently or runs for
a too long period of
time.
The inside of the
refrigerator is dirty
and/ or smells.
Possible Cause
Mains plug is not connected in the
•
mains socket.
The appliance is in the defrosting
•
cycle
The indoor or outdoor
•
temperature is too high.
The appliance has been off power
•
for a period of time.
A door/drawer of the appliance is
•
not tightly closed.
The door/drawer has been opened
•
too frequently or for too long.
The temperature setting for the
•
freezer compartment is too low.
The door/drawer gasket is dirty,
•
worn, cracked or mismatched.
The required air circulation is not
•
guaranteed.
The inside of the refrigerator
•
needs cleaning.
Food of strong odour is stored
•
in the refrigerator.
Troubleshooting
Possible Solution
Connect the mains plug.
•
This is normal for an automatic
•
defrosting
In this case, it is normal for the
•
appliance to run longer.
Normally, it takes 8 to 12 hours
•
for the appliance to cool down
completely.
Close the door/drawer and
•
ensure the appliance is located
on a level ground and there is no
food or container jarring the door.
Do not open the door/drawer
•
too frequently.
Set the temperature higher until
•
a satisfactory refrigerator
temperature is obtained. It takes
24 hours for the refrigerator
temperature to become stable.
Clean the door/drawer gasket or
•
replace them by the customer
service.
Ensure adequate ventilation.
•
Clean the inside of the
•
refrigerator.
Wrap the food thoroughly..
•
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