Troubleshooting; Warranty - homelabs HME030438N User Manual

Troubleshooting

PROBLEM
The fridge doesn't work.
Odor
Long-term operation of
compressor
The fridge door will
not fully close
Loud noises
Transient difficulty in
door opening
Enclosure heat
Condensation
Airflow sound /Buzz /
Clatter

Warranty

hOmeLabs offers a limited one-year warranty ("warranty period") on all of our products purchased new
and unused from hOmeLabs, LLC or an authorized reseller, with an original proof of purchase and where
a defect has arisen, wholly or substantially, as a result of faulty manufacturing, parts, or workmanship
during the one-year warranty period. The warranty does not apply where damage is caused by other
factors, including, but without limitation to: (a) normal wear and tear; (b) abuse, mishandling, accident,
or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d)
servicing or modifications of the product other than by hOmeLabs; (e) commercial or non-household
use.
The hOmeLabs warranty covers all costs related to restoring the proven defective product through repair
or replacement of any defective part and necessary labor so that it conforms to its original specifications.
A replacement product may be provided instead of repairing a defective product. hOmeLabs's exclusive
obligation under this warranty is limited to such repair or replacement.
CAUSE AND SOLUTION
Check that the fridge is plugged and connected to power.
Check if the thermostat knob is set to one of the 3 modes.
Check if there is power failure or a tripped circuit.
Odorous foods should be closely wrapped.
Check if there are rotten foods in the fridge.
Check if the interior of the fridge needs to be cleaned.
It is normal for the fridge to operate for a longer time in summer.
Too much food is put in the fridge at one time. Reduce the food quantity.
Put the foods into the fridge until cooled completely.
Do not open the fridge door frequently.
Check if there is thick frost layer, if so, defrost the fridge.
Ensure there are no obstructions preventing the door closure.
Too much food in the fridge. Reduce the food quantity.
Check if the appliance is level.
Check if the floor is flat, if the placement of fridge is stable and if the
fridge accessories are properly placed. Adjust leveling feet, if needed.
After refrigeration, there will be a pressure difference between the inside
and outside of the fridge, this is normal and can result in temporary
difficulty in door opening.
It is normal when the ambient humidity is high. Wipe the fridge enclosure
with a dry towel.
Airflow sound is normal and will not affect the cooling effect.
Buzz will be generated by running compressor especially when starting up
or shutting down the appliance. This is normal.
The solenoid valve or electric switch valve will clatter. This is normal.
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