Related Manuals for ION ION-F18L-Series
Summary of Contents for ION ION-F18L-Series
- Page 1 WiseFind, WiseWay GUI & WiseInsight UPS Software User Manual for ION-F18L-Series UPS (with generation 1 SNMP cards) © 2022 - ION UPS Pty Ltd.
- Page 2 Thank you for choosing ION UPS for your Uninterruptible Power Supply needs! We hope our Lithium-Ion UPS products serve you well. If they don’t, remember that we have a 5-year limited lifetime warranty on electronic components and a 5-year battery warranty.
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Page 3: Table Of Contents
CONTENTS Quick start guide ................ 5 Delete Device ..................24 WiseFind (UPS ID) ................5 Export Device..................24 WiseWay (UPS GUI) ................5 Import Device ..................24 WiseInsight (UPS Monitoring) ............5 Voice Confirm ..................24 WiseClose (Safe Shutdown) ............... 5 Event Confirm .................. - Page 4 For Your Records It is recommended you keep a record of your serial numbers, IP addresses and the location description of your UPS devices. For your convenience we’ve included a table to keep your notes: Unit Description Model # UPS Serial # SNMP Serial # SNMP MAC # Physical Location:...
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Page 5: Quick Start Guide
QUICK START GUIDE WiseFind (UPS ID) WiseFind is used to identify ION UPS products on your network. UPS devices must be connected to the network with Ethernet cable via the included SNMP card. Start with WiseFind to change the IP/Subnet/Gateway info of the card with WiseFind. -
Page 6: Software Components
WiseFind is designed for finding and modifying the network connectivity of the ION F18L-Series UPS systems attached to your network SNMP cards. Use it first to find the ION UPS systems you have on your network and change the default IP Address (192.168.0.100) to a unique, static IP, Subnet and Gateway that are usable on your network, or choose to have the IP assigned by DHCP. -
Page 7: Instructions - Wisefind
The initial IP of the device(s) should read 192.168.0.100. You will also see the SNMP card serial number and MAC address for each ION device on your network. The software will search every 20 seconds automatically. -
Page 8: Change Ip Of Connected Ups
“map” locations of devices and rename them to something more memorable. WiseWay (UPS GUI) To launch WiseWay, the graphical user interface of the ION UPS SNMP Card, double click a device from the list in WiseFind, or highlight a device and click “Launch Web.” The GUI will open in your default Web browser. -
Page 9: Instructions - Wiseway
INSTRUCTIONS - WISEWAY WiseWay WiseWay GUI monitoring/control WiseWay has many useful features and lets you monitor and control one UPS at a time. See real-time data from your unit (monitoring), and send remote commands (control) to it, such as running a 10-second selftest, switch to bypass, restart, etc. -
Page 10: Wiseway - Ups Status Info Menu
Use it to see if your UPS is functioning normally. Module Real-Time Status This menu shows real-time data from SMS Relay modules. *SMS modules are not available for ION UPS systems. -
Page 11: Wiseway - Ups Status Info Menu
UPS, set Wake On LAN settings, adjust network settings, User name and password setup, SNMP card settings, Email alarm settings, SMS Settings* and system settings. (*NOTE: SMS Module not available on ION UPS systems.) Settings and Control Click “Settings and Control” on the left menu to see the sub menus where you can adjust settings and remotely control your UPS system. -
Page 12: Remote Control
*Note: Use caution when using the “test until low voltage” function. it reaches low voltage. System will convert back to online Lithium ion batteries run at their double-conversion power when low-voltage is reached.*) nominal voltage for >95% of the run - •... -
Page 13: Ups Plan Task
INSTRUCTIONS - WISEWAY WiseWay - Settings and Control Menu UPS Setting (continued) Alarm settings • Set time for an alarm to trigger when a communications failure is determined. Default is 30 seconds. • Set upper limit of UPS load capacity before triggering an alarm. -
Page 14: Wake On Lan
INSTRUCTIONS - WISEWAY WiseWay - Settings and Control Menu Wake On LAN Wake On LAN can remotely “wake” specific supported devices on the network via a magic packet. When power is restored after a lengthy outage that depletes the battery, the UPS will automatically restart and begin recharging. -
Page 15: Instructions - Wiseway
The additional settings on this page can be adjusted (based on network requirements) to receive SNMP Trap notifications on your network monitoring tools or SNMP agents. The ION SNMP card can send traps notifications to network managers /monitoring software about important events (outages, faults, etc). -
Page 16: Sms Setting
INSTRUCTIONS - WISEWAY WiseWay - Settings and Control Menu SMS Setting The SMS Setting is NOT compatible with ION UPS systems at this time. Leave all settings in their default state. System Setting This page allows you to view and name your UPS device, the name of the system administrator for it, and the name of a specific location of the device. -
Page 17: Log Query Menu
CSV file download with the event data for a particular date. SMS Log The SMS Log is NOT compatible with ION UPS systems at this time. It may say the SMS module lost connection. This is normal as the L-Series SNMP card does not have an SMS module. -
Page 18: Assistant Function Menu
About The About screen shows various other data about the ION UPS System, including hardware and firmware version numbers and serial number of the SNMP card. -
Page 19: Instructions - Wiseinsight
INSTRUCTIONS - WISEINSIGHT WiseInsight - Getting Started Install Open the WiseInsight_Setup.exe program to install the software. (See addendum, Page 31, for information on Windows 10 installation.) Follow the on-screen instructions provided by the setup wizard. On the User Information Screen, you may change the name of the user and organization. -
Page 20: Wiseinsight - System Menu
INSTRUCTIONS - WISEINSIGHT WiseInsight - System Menu The following instructions will go through options available under the “System” menu. These settings can only be adjusted by a user who has read/write access. System Setting - System Tab Use this to change how to display devices (by text name or by IP address), how frequently to save data, how frequently to collect data, set auto login (if checked, it will log in with last-used credentials), enable/disable run at startup (if checked will run program... -
Page 21: Email Setting
Delete email recipients by highlighting their email address from the email settings screen and press the “Delete” button. SMS Setting The SMS Setting is NOT compatible with ION UPS systems at this time. Leave all settings in their default state. -
Page 22: Export Setting
INSTRUCTIONS - WISEINSIGHT WiseInsight - System Menu Export Setting The “Export Setting” option in the system menu allows you to save the system’s configuration to your PC. It automatically opens a Windows dialog box that allows you to choose the location of where the configuration file will be saved. -
Page 23: Wiseinsight - Device Menu
(highlighted) in the station menu. Search Device Search Device will scan your network for any ION UPS systems, Found 3 Devices and potentially other brand UPS systems on your network, so you can add them to the WiseInsight software. Note: This software may not be compatible with all brands of UPS devices. -
Page 24: Wiseinsight - Event Menu
INSTRUCTIONS - WISEINSIGHT WiseInsight - Device Menu Delete Device Allows you to delete the device highlighted in the Station menu. You can remove the device history data and event log from your monitoring dashboard. Removing data and logs is irreversible. You can re-add deleted devices using the “Add Device”... -
Page 25: Wiseinsight - User Menu
INSTRUCTIONS - WISEINSIGHT WiseInsight - User Menu The following instructions will go through options available under the “User” menu. Change Password Here, you can change the password of the logged-in user. Enter the existing password in the “Old Password” field. Then enter a new password in the two fields below to confirm the change. -
Page 26: Wiseinsight - Log Menu
WiseInsight - Log Menu The following instructions will go through options available under the “Log” menu. SMS Log Unavailable with ION UPS systems. Data Log Data Log shows you power data about the selected UPS for given times, such as input voltage, input frequency, output voltage, output frequency, load percentage, unit temperature, and more. -
Page 27: Wiseinsight - View Menu
INSTRUCTIONS - WISEINSIGHT WiseInsight - Log Menu Event Log Event Log shows you a listing of all past alarms for connected UPS devices. Sort by individual or a series of IP addresses in the top two fields. Choose dates to search in the middle row of fields. Choose which types of events to display using the “Event”... -
Page 28: Map
INSTRUCTIONS - WISEINSIGHT WiseInsight - View Menu Map View lets you view uploaded floor plans, photos, diagrams or maps (must be a .jpg file) and arrange your UPS device icons on them to get a visual representation of the physical location where each device is located in the physical world. -
Page 29: Wiseinsight - Main Dashboard Tabs
INSTRUCTIONS - WISEINSIGHT WiseInsight - Main Dashboard Tabs The main dashboard “tabbed” menu, which becomes visible after double-clicking a UPS device in the “Station” menu, provide real-time data on the selected UPS. Real Data Displays the real-time data of the device, including input, output, battery, load, and bypass information. -
Page 30: Environment
(available from third- party manufacturers for use with other SNMP cards compatible with ION UPS). Control The Control page allows for the software to control certain aspects of the UPS system (selftest, remote shutdown, etc.). -
Page 31: Wiseinsight - Main Program Icon Menu
Voice Confirm: Silences an activated voice alarm. Event Confirm: Opens the alarm event window, allowing you to confirm alarm instances. SMS Log: Shows a log of sent SMS messages. (*SMS messaging not-yet compatible with ION devices. We hope to add this functionality in the future.) Data Log: Opens the Data Log window, allowing you to query and export data logs for the selected UPS device. -
Page 32: Instructions - Wiseclose
INSTRUCTIONS - WISECLOSE WiseClose - Installation Install Open the WiseClose_Setup.exe program to install the software. Follow the on-screen instructions provided by the setup wizard. On the User Information Screen, you may change the name of the user and organization. DWiseClO NOT CHANGE the default software serial number: KECA-NNET-CLOS-EEXE Launching Program After installation, WiseClose can be opened by double-clicking... -
Page 33: Quick Setup - Shutdown Timers
Batteries may turn off within seconds of a low battery alarm, resulting in the safe shutdown command not being executed on time. This is a product of the lithium ion battery voltage discharge curve over time being very steep at the end of life. -
Page 34: Wiseclose - Operation
INSTRUCTIONS - WISECLOSE WiseClose - Operation Settings Click the “Set” button to change settings initially set up in the Wizard. Settings - General Set The main settings menu will let you adjust all settings initially set up in the Wizard. In the “Other Set”... -
Page 35: Event Log
Event Log The Event Log button brings up a window showing a log of power events captured by WiseClose. You can also save the log as a CSV file, print it to a local or network printer or clean it (delete entries). Alarm Prompt Dialog When the utility power fails or the UPS has an alarm, an alarm prompt dialog box appears in the lower right corner of the...