MSA fieldserver QuickServer FS-QS-2XX0-F Operating Manual

MSA fieldserver QuickServer FS-QS-2XX0-F Operating Manual

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Operating Manual
QuickServer FS-QS-2XX0-F Start-up Guide
Revision: 2.Q
Document No.: T18627
Print Spec: 10000005389 (F)
MSAsafety.com

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Summary of Contents for MSA fieldserver QuickServer FS-QS-2XX0-F

  • Page 1 Operating Manual QuickServer FS-QS-2XX0-F Start-up Guide Revision: 2.Q Document No.: T18627 Print Spec: 10000005389 (F) MSAsafety.com...
  • Page 2 1000 Cranberry Woods Drive +1 408 964-4443 +31 33 808 0590 Cranberry Township, PA 16066 USA +1 800 727-4377 Email: smc-support.emea@msasafety.com Email: smc-support@msasafety.com For your local MSA contacts, please go to our website www.MSAsafety.com © MSA 2023. All rights reserved...
  • Page 3: Table Of Contents

    8.3.1 Using the FS-GUI to Load a Configuration File 8.3.2 Retrieve the Configuration File for Modification or Backup Test and Commission the QuickServer 8.4.1 Accessing the FieldServer Manager MSA Grid - FieldSever Manager Setup Registration Process User Setup Finish Registering the FieldServer...
  • Page 4 10.1 Communicating with the QuickServer Over the Network 10.2 Taking a FieldServer Diagnostic Capture 10.3 LED Functions 10.4 Factory Reset Instructions 10.5 Internet Browser Software Support Additional Information 11.1 Change Web Server Security Settings After Initial Setup 11.1.1 Change Security Mode 11.1.2 Edit the Certificate Loaded onto the FieldServer 11.2 Change User Management Settings...
  • Page 5: About The Quickserver

    NOTE:    For troubleshooting assistance refer to Section Troubleshooting, or any of the troubleshooting appendices in the related driver supplements. Check the MSA Safety website for technical support resources and documentation that may be of assistance. The QuickServer is cloud ready and connects with MSA Safety’s Grid. See Section...
  • Page 6: Equipment Setup

    Equipment Setup Mounting The gateway can be mounted using the DIN rail mounting bracket on the back of the unit. QuickServer Start-up Guide...
  • Page 7: Physical Dimensions

    Physical Dimensions QuickServer Start-up Guide...
  • Page 8: Installation

    Installation DIP Switch Settings To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the orientation shown above. The bias resistors are used to keep the RS-485 bus to a known state, when there is no transmission on the line (bus is idling), to help prevent false bits of data from being detected.
  • Page 9 If the gateway is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. To enable the Termination Resistor, move the TERM dip switch to the right in the orientation shown in above. Termination resistor is also used to reduce noise. It pulls the two lines of an idle bus together. However, the resistor would override the effect of any bias resistors if connected.
  • Page 10: Connecting The R1 & R2 Ports

    Connecting the R1 & R2 Ports For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for RS-485 and right for RS-232 (see images in Section 3.1 DIP Switch Settings). The R2 Port is RS-485. Connect to the 3-pin connector(s) as shown below.
  • Page 11: 10/100 Ethernet Connection Port

    10/100 Ethernet Connection Port NOTE:    Do not use shielded Ethernet cables. The Ethernet Port is used both for Ethernet protocol communications and for configuring the gateway via the Web App. To connect the gateway, either connect the PC to the router’s Ethernet port or connect the router and PC to an Ethernet switch. Use Cat-5 cables for the connection.
  • Page 12: Power Up The Gateway

    Power up the Gateway Check power requirements in the table below: Power Requirement for QuickServer External Gateway Current Draw Type QuickServer Family 12VDC 24VDC/AC FS-QS-2XX0-F (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system. A safety margin of 25% is recommended.
  • Page 13: Connect The Pc To The Gateway

    Connect the PC to the Gateway Connecting to the Gateway via Ethernet Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and QuickServer . 5.1.1 Changing the Subnet of the Connected PC The default IP Address for the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0. If the PC and QuickServer are on different IP networks, assign a static IP Address to the PC on the 192.168.2.xxx network.
  • Page 14: Setup Web Server Security

    Setup Web Server Security Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. • When the Web Server Security Unconfigured window appears, read the text and choose whether to move forward with HTTPS or HTTP.
  • Page 15 • Additional text will expand below the warning, click the underlined text to go to the IP Address. In the example below this text is “Proceed to <FieldServer IP> (unsafe)”. • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer).
  • Page 16: Select The Security Mode

    Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. NOTE:    Cookies are used for authentication. NOTE:    To change the web server security mode after initial setup, go to Section 11.1 Change Web Server Security Settings After Initial Setup.
  • Page 17: Https With Own Trusted Tls Certificate

    6.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. Please contact your IT department to find out if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS Certificate option. •...
  • Page 18: Setup Network

    NOTE:    The FieldServer Manager tab  (see image above) allows users to connect to the Grid, MSA Safety’s device cloud solution for IIoT. The FieldServer Manager enables secure remote connection to field devices through a FieldServer and its local applications for configuration, management, maintenance.
  • Page 19: Using Fs-Gui To Input Network Settings

    Using FS-GUI to Input Network Settings To navigate from the FS-GUI page to the Network Settings page follow the below instructions: • Find the Navigation tree across the left side of the screen. • Click the arrow next to the FieldServer title/CN number to expand the tree. •...
  • Page 20: Routing Settings

    Routing Settings The Routing settings make it possible to set up the IP routing rules for the FieldServer’s internet and network connections. • Click the Add Rule button to add a new row and set a new Destination Network, Netmask and Gateway IP Address as needed.
  • Page 21: Ethernet 1 Network Settings

    Ethernet 1 Network Settings To change the FieldServe IP Settings, follow these instructions: • Enable DHCP to automatically assign IP Settings or modify the IP Settings manually as needed, via these fields: IP Address, Netmask, Default Gateway, and Domain Name Server1/2. NOTE:    If the FieldServer is connected to a router, the IP Gateway of the FieldServer should be set to the same IP Address of the router.
  • Page 22: Configuring The Quickserver

    Configuring the QuickServer Retrieve the Sample Configuration File The configuration of the QuickServer is provided to the QuickServer’s operating system via a comma-delimited file called “CONFIG.CSV”. If a custom configuration was ordered, the QuickServer will be programmed with the relevant device registers in the Config.csv file for the initial start-up.
  • Page 23: Load The Updated Configuration File

    Load the Updated Configuration File 8.3.1 Using the FS-GUI to Load a Configuration File • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer” and finally “Update”. • Browse and select the .csv file, open, then click “Submit”. •...
  • Page 24: Retrieve The Configuration File For Modification Or Backup

    8.3.2 Retrieve the Configuration File for Modification or Backup To get a copy of the configuration file for modifying or backing up a configuration on a local computer, do the following: • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer”. •...
  • Page 25: Test And Commission The Quickserver

    NOTE:    For troubleshooting assistance refer to Section Troubleshooting, or any of the troubleshooting appendices in the related driver supplements and configuration manual. MSA Safety also offers a technical support on the MSA Safety website, which contains a significant number of resources and documentation that may be of assistance.
  • Page 26: Msa Grid - Fieldsever Manager Setup

    MSA Grid - FieldSever Manager Setup The MSA Grid is MSA Safety’s device cloud solution for IIoT. Integration with the MSA Grid - FieldServer Manager enables the a secure remote connection to field devices through a FieldServer and hosts local applications for device configuration, management, as well as maintenance.
  • Page 27 • To register, fill in the user details, site details, gateway details and account credentials. ◦ Enter user details and click Next ◦ Enter the site details by entering the physical address fields or the latitude and longitude then click Next QuickServer Start-up Guide...
  • Page 28 ◦ Enter Name and Description (required) then click Next ◦ Click the “Create an Grid FieldServer Manager account” button ◦ Enter a valid email and click the Create Account button to send a “Welcome to the MSA Grid” invite to the email address entered...
  • Page 29: User Setup

    Process), follow the instructions below to set up login details: • The “Welcome to the MSA Grid - FieldServer Manager” email will appear as shown below. NOTE:    If no email was received, check the spam/junk folder for an email from notification@fieldpop.io. Contact the manufacturer’s support team if no email is found.
  • Page 30 • Click the “Complete Registration” button and fill in user details accordingly. • Fill in the name, phone number, password fields and click the checkbox to agree to the privacy policy and terms of service. NOTE:    If access to data logs using RESTful API is needed, do not include “#” in the password. •...
  • Page 31: Finish Registering The Fieldserver

    Finish Registering the FieldServer • Enter the new Username and Password set up in Section 9.2 User Setup. QuickServer Start-up Guide...
  • Page 32 • Once the device has successfully been registered, a confirmation window will appear. Click the Close button and the following screen will appear listing the device details and additional information auto-populated by the QuickServer. NOTE:    Update these details at any time by going to the device’s FS-GUI webpage, clicking the FieldServer Manager button and then clicking the Update Device Details button.
  • Page 33: Login To The Fieldserver Manager

    After the gateway is registered, go to www.smccloud.net and type in the appropriate login information as per registration credentials. NOTE:    If the login password is lost, see the MSA Grid - FieldServer Manager Start-up Guide for recovery instructions. QuickServer Start-up Guide...
  • Page 34 NOTE:    For additional FieldServer Manager instructions see the MSA Grid - FieldServer Manager Start-up Guide. QuickServer Start-up Guide...
  • Page 35: Troubleshooting

    Troubleshooting 10.1 Communicating with the QuickServer Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol.
  • Page 36: Taking A Fieldserver Diagnostic Capture

    10.2 Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem. •...
  • Page 37: Led Functions

    10.3 LED Functions QuickServer Start-up Guide...
  • Page 38: Factory Reset Instructions

    10.4 Factory Reset Instructions For instructions on how to reset a FieldServer back to its factory released state, see ENOTE FieldServer Next Gen Recovery. 10.5 Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher •...
  • Page 39: Additional Information

    Additional Information 11.1 Change Web Server Security Settings After Initial Setup NOTE:    Any changes will require a FieldServer reboot to take effect. • Navigate from the QuickServer landing page to the FS-GUI by clicking the blue “Diagnostics” text on the bottom of the screen.
  • Page 40: Change Security Mode

    11.1.1Change Security Mode • Click Security in the Navigation panel. • Click the Mode desired. ◦ If HTTPS with own trusted TLS certificate is selected, follow instructions in Section 6.2.1 HTTPS with Own Trusted TLS Certificate • Click the Save button. QuickServer Start-up Guide...
  • Page 41: Edit The Certificate Loaded Onto The Fieldserver

    11.1.2Edit the Certificate Loaded onto the FieldServer NOTE:    A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. • Click the Edit Certificate button to open the certificate and key fields. •...
  • Page 42: Change User Management Settings

    11.2 Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE:    If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label.
  • Page 43: Create Users

    11.2.1Create Users • Click the Create User button. • Enter the new User fields: Name, Security Group and Password. ◦ User details are hashed and salted NOTE:    The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. •...
  • Page 44: Edit Users

    11.2.2Edit Users • Click the pencil icon next to the desired user to open the User Edit window. • Once the User Edit window opens, change the User Security Group and Password as needed. • Click Confirm. • Once the Success message appears, click OK. QuickServer Start-up Guide...
  • Page 45: Delete Users

    11.2.3Delete Users • Click the trash can icon next to the desired user to delete the entry. • When the warning message appears, click Confirm. QuickServer Start-up Guide...
  • Page 46: Change Fieldserver Password

    11.2.4Change FieldServer Password • Click the Password tab. • Change the general login password for the FieldServer as needed. NOTE:    The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. QuickServer Start-up Guide...
  • Page 47: Quickserver Part Numbers

    11.3 QuickServer Part Numbers Interface Connections QuickServer RS-232 RS-485 M-Bus Ethernet LonWorks FS-QS-2X10 FS-QS-2X20 FS-QS-1011 FS-QS-1211 FS-QS-1221 FS-QS-1240 FS-QS-1241 FS-QS-1A50 FS-QS-1A51 FS-QS-1B50 FS-QS-1B51 FS-QS-1C50 FS-QS-1C51 TX/Rx/GND +/-/Frame Ground 10/100 Base T FTT10 KNX/EIB TP1 NOTE:    The 2X10 and 2X20 are the same hardware model with 1 port that can be either RS-232 or RS-485. The 2X10 has a default setting of RS-485 while the 2X20 has a default setting of RS-232.
  • Page 48: Specifications

    11.4 Specifications FS-QS-2XX0-F One 3-pin Phoenix connector with: RS-485/RS-232 (Tx+ / Rx- / gnd) One 3-pin Phoenix connector with: RS-485 (+ / - / gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage: 9-30VDC or 24VAC Current draw: 24VAC 0.125A Power Requirements...
  • Page 49: Compliance With En Iec 62368-1

    11.6 Compliance with EN IEC 62368-1 For EN IEC compliance, the following instructions must be met when operating the QuickServer. • The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range. •...
  • Page 50: Fieldserver Manager Connection Warning Message

    11.7 FieldServer Manager Connection Warning Message • If a warning message appears instead of the page as shown below, follow the suggestion that appears on screen. ◦ If the FieldServer cannot reach the server, the following message will appear • Follow the directions presented in the warning message. ◦...
  • Page 51: Limited 2 Year Warranty

    Limited 2 Year Warranty MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period.

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