Dimplex Ignite 60 Owner's Manual page 16

Maintenance
Fireplace Surface Cleaning
Use only a damp cloth to clean
painted surfaces of the fireplace.
Do not use abrasive cleaners.
Recycling
At the end of the electrical
products useful life it
should not be disposed
of with household waste.
Please recycle where
facilities exist. Check with your
Local Authority or retailer for
recycling advice in your country.
16
After Sales Service
Your product is guaranteed for one
year from the date of purchase.
Within this period, we undertake
to repair or exchange this product
free of charge (excluding lamps &
subject to availability) provided it
has been installed and operated in
accordance with these instructions.
Your rights under this guarantee are
additional to your statutory rights,
which in turn are not affected by
this guarantee.
Should you require after sales
service you should contact our
customer services the contact
number is located on your warrenty
card. It would assist us if you can
quote the model number, series,
date of purchase, and nature of the
fault at the time of your call. The
customer services help desk will
also be able to advise you should
you need to purchase any spares.
Please do not return a faulty product
to us in the first instance as this may
result in loss or damage and delay
in providing you with a satisfactory
service.
Please retain your receipt as proof
of purchase.