LG cricket LM-Q720CS User Manual
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LG cricket LM-Q720CS User Manual

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LM-Q720CS
Manuf & Model
User Guide
Copyright ©2020 LG Electronics Inc. All rights reserved.
MFL71778201 (1.0)
www.lg.com

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Summary of Contents for LG cricket LM-Q720CS

  • Page 1 LM-Q720CS Manuf & Model User Guide Copyright ©2020 LG Electronics Inc. All rights reserved. www.lg.com MFL71778201 (1.0)
  • Page 2 Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account.
  • Page 3 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 4 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.

  • Page 5: Table Of Contents

    Clock Turning the power on or off Calendar Installing the SIM card Tasks Inserting the memory card Music Removing the memory card Calculator Battery LG Mobile Switch Touch screen Audio Recorder Home screen Game Launcher Screen lock Table of contents...
  • Page 6 File Manager Smart cleaning SmartWorld Appendix LG Language Settings LG Bridge Phone software update Anti-Theft Guide Settings Open Source Software Notice Settings Information Network & internet Regulatory information Connected devices (FCC ID number, etc.) Sound Trademarks Display More information Lock screen & security...

  • Page 7: Custom-Designed Features

    Custom-designed Features...

  • Page 8: Using The Stylus Pen

    Using the Stylus Pen You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out. • : Hides/displays the Pen Pop options. Touch and hold the icon to delete or move it.

  • Page 9: Multi-Tasking Feature

    Multi-tasking feature Recent Uses Screen You can view the app screens that you used recently by using the preview function. To view the list of apps that you used recently, tap on the navigation bar. If you change to Gestures navigation in Settings Display Navigation bar Gestures, you can swipe upward and hold from the bottom of the screen to view the recent use history.
  • Page 10 The app appears in the form of a pop-up window on the screen. • This feature may not be available in some apps or screens. Using the pop-up window • : Minimizes the pop-up window. The pop-up window is minimized into the app icon floating on the screen, which can be moved anywhere you want.
  • Page 11 • To move the pop-up window: Drag the top of the pop-up window. • To adjust the size of the pop-up window: Drag the left, right or bottom edge of the pop-up window. • You can open up to 5 apps using the pop-up windows. •...
  • Page 12 Using the app folder for pop-up windows If you tap on the pop-up window, the pop-up window is minimized into the app icon. You can move the app icon anywhere you want by dragging it. If two or more pop-up windows are minimized, the app folder is created to contain the app icons.
  • Page 13 Pop-up windows apps folder • If you touch and hold the app folder for pop-up windows and drag the app folder into Remove, the app folder will be removed. • To remove one of the apps from the app folder, open the app folder and drag the app icon out of the app folder.
  • Page 14 To deactivate the multi window feature, drag the center bar up or down to the end of the screen. • The multi window feature is not supported in some LG apps or apps downloaded from the Play Store. When using Gestures navigation Swipe up and hold from the bottom of the screen.

  • Page 15: Google Assistant

    Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. • To use this feature, first connect to the network and sign in to your Google Account. Sign in Touch and hold to open Google Assistant.

  • Page 16: Fingerprint Recognition

    Accessing by Voice When the home screen is turned off or locked, say “OK Google” or “Hey Google”. When the Google Assistant screen appears, say a command or ask a question. Accessing from Home Screen or Any Other Screen Touch and hold to open Google Assistant.
  • Page 17 Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device. • Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.
  • Page 18 Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint. • Ensure that your fingertip covers the entire surface of the sensor. Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

  • Page 19: Face Recognition

    The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forget the screen lock set for your device, contact the LG Authorized Service Center. • To save power, the face recognition feature will not work when the battery level is below 5%.
  • Page 20 Precautions for face recognition Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device. • When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard. •...
  • Page 21 Unlocking the screen with your face You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password. On the home screen, tap Settings Lock screen & security Select screen lock. Unlock the screen according to the specified method. Tap Allow face recognition to unlock the screen using facial recognition.
  • Page 22 Unlocking the screen with your face when the screen is turned off With the screen turned off, raise your device and look at the front of the screen. The device can detect your face and the screen is unlocked. To deactivate this feature, follow the instruction below. On the home screen, tap Settings Lock screen &...

  • Page 23: Sound Quality And Effects

    Sound quality and effects DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. On the home screen, tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.

  • Page 24: Basic Functions

    Basic Functions...

  • Page 25: Product Components And Accessories

    • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 26: Parts Overview

    Parts overview Proximity/Ambient light Earpiece sensor Front camera lens Notification LED Volume keys (+/-) Power/Lock key Touch screen Nano-SIM/Memory card tray Stereo headset jack Stylus Pen Microphone Rear camera lens Flash Fingerprint sensor Speaker Microphone Charger/USB cable port Basic Functions...
  • Page 27 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 28 • Stylus pen - Operate the device with the stylus pen included, or your finger. • Please insert the pen into the device, aligning the arrow mark on the stylus pen upwards with the device facing up. • Some functions may be restricted for access, depending on the device specifications.

  • Page 29: Turning The Power On Or Off

    Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call. Good example Bad example Microphone Do not cover the microphone. Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key.

  • Page 30: Installing The Sim Card

    Restarting the device When the device is not working properly or does not respond, restart it by following the instructions below. Press and hold the Power/Lock key and the Volume Down key at the same time until the power is turned off. When the device restarts, release the key.
  • Page 31 Pull out the card tray. Put the SIM card on the card tray with the gold-colored contacts facing downwards. SIM card Memory card (optional-sold separately) Insert the card tray back into the slot. Basic Functions...
  • Page 32 For problem-free performance, it is recommended to use the device with the correct type of SIM card. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 33: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray.

  • Page 34: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 35 • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Using the device when it is charging may cause electric shock. To use the device, stop charging it.

  • Page 36: Touch Screen

    Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options.
  • Page 37 Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. •...

  • Page 38: Home Screen

    Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
  • Page 39 • Google Search widget: Type or speak to open Google Search. • Folder: You can create folders to classify the app based on desired criteria. • Page icon: Display the total number of Home screen canvases. You can tap the desired page icon to go to the page. The icon reflecting the current canvas will be highlighted.
  • Page 40 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 41 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • You can drag down the notice window or tap to open the list of quick setting icons. • You can tap to add, delete or arrange icons in the notice window.
  • Page 42 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings on the home screen, tap Display and activate Auto-rotate screen.
  • Page 43 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 44 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or swipe up from the bottom edge of the screen.
  • Page 45 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 46: Screen Lock

    • Google feed: Select whether to display Google feed on the screen located left to the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen. •...
  • Page 47 Setting a screen lock There are several options available for configuring the screen lock settings. On the home screen, tap Settings Lock screen & security Select screen lock and then select the method you prefer. Customize the following settings: • None: Deactivate the screen lock function.
  • Page 48 Secure lock settings You can set secure lock settings. On the home screen, tap Settings Lock screen & security Secure lock settings. Select a function you want to set. • Make pattern visible (shown only when Pattern is set as a screen lock): Turn on to make pattern visible.
  • Page 49 On the home screen, tap Settings Extensions KnockON to enable the option. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 50: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. On the home screen, tap Settings Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap Continue to continue.

  • Page 51: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
  • Page 52 Smart Tool Tap to hide the smart tools. Tap to add emoticons. Tap to add emojis. You can also create your own emoji using a photo. Tap to add a drawing chat. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network.
  • Page 53 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 54 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. On the home screen, tap Settings System Language & keyboard Manage keyboards LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard, then tap Keyboard height and layout QWERTY keyboard layout.
  • Page 55 Extended keyboard mode You can set to display number keys on the top row of the keyboard. On the home screen, tap Settings System Language & keyboard Manage keyboards LG Keyboard Keyboard height and layout Extended keyboard You can also tap...
  • Page 56 You can customize the keyboard height to maximize hand comfort when typing. On the home screen, tap Settings System Language & keyboard Manage keyboards LG Keyboard Keyboard height and layout Keyboard height. You can also tap on the keyboard, then tap Keyboard height and layout Keyboard height.
  • Page 57 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. On the home screen, tap Settings System Language & keyboard Manage keyboards LG Keyboard Keyboard height and layout One-handed operation. You can also tap on the keyboard, then tap Keyboard height and layout One-handed operation.
  • Page 58 Adding languages to the keyboard You can make additional languages available for keyboard input. On the home screen, tap Settings System Language & keyboard Manage keyboards LG Keyboard Language & keyboard layout Select languages. You can also tap on the keyboard, then tap Language & keyboard layout Select languages.

  • Page 59: Do Not Disturb

    Select and paste an item from the clip tray. • A maximum of 20 items can be saved to the clip tray. • to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked.

  • Page 60: Useful Apps

    Useful Apps...

  • Page 61: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 62 Uninstalling apps from the app store To uninstall an app, access the app store from which you downloaded the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.

  • Page 63: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • to set a widget for the app. •...

  • Page 64: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad On the home screen, tap Dial.
  • Page 65 Answering/Ending a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call with the Power key, tap Settings Network & internet Call Answer and end calls, then activate End call with the Power key.
  • Page 66 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also on the home screen and tap Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons:...
  • Page 67 Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.

  • Page 68: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. On the home screen, tap Specify a recipient and create a message. •...

  • Page 69: Camera

    Camera You can use the Camera app to take and share photos and videos. Starting the camera On the home screen, tap • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Page 70 Auto mode You can take photos or record videos by selecting a variety of camera options. On the home screen, tap To take a photo, tap Photo, and tap . To record a video, tap Video, and tap Change timer settings. Switch between front and rear cameras.
  • Page 71 Allows you to take a photo by saying ‘Cheese’ , Cheese shutter ‘Smile’ , ‘Whiskey’ , ‘Kimchi’ , or ‘LG’ . Tag locations Saves the image with GPS location data. Displays guide grids so that you can take...
  • Page 72 Additional options on the front camera Save as flipped Saves as flipped images when taking a selfie. Take a selfie by selecting its option between Gesture Selfie shot shot and Auto shot. • You can apply the make-up effect when taking a selfie using the front camera.
  • Page 73 Set camera options. Change the timer settings. AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. On the home screen, tap , then tap AI CAM. When the object is recognized, the best effect for the scene is applied.
  • Page 74 Food You can optimize the quality of your food photos or videos using the color slide bar and white balance. On the home screen, tap Select More by swiping camera mode, then tap To take a photo, tap • Drag the color slide bar on the screen to adjust the white balance and select the best color.
  • Page 75 Flash Jump-Cut Photos taken at a regular interval are saved as a GIF file. On the home screen, tap Select More by swiping camera modes, then tap • Photos are taken every 3 seconds and saved as a GIF file. •...
  • Page 76 YouTube Live You can record a video and directly upload to YouTube. On the home screen, tap Select More by swiping camera modes, then tap To use this feature, you need to verify your phone number. • YouTube Live is available only when your device is connected to the Internet.
  • Page 77 Other useful features Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen. To turn off the feature, tap a blank area on the screen. • This feature is available only in specific modes. Switching between cameras You can switch between the front and rear cameras to suit your environment.
  • Page 78 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 79 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.

  • Page 80: Gallery

    Interval shot You can take selfies at an interval. While using the front camera with Gesture shot enabled, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds.
  • Page 81 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo. • While viewing a video, swipe left or right to rewind or fast-forward the video.
  • Page 82 Playing a video You can view videos saved in Gallery. The following options are available while playing a video. Pause or play the Access additional video. options. Tap to go to previous video. Touch and hold Tap to go to next to rewind.
  • Page 83 Creating a movie You can create a new movie by putting images and videos together. While viewing an album, tap Create movie. Select images or videos for your movie and tap Next. Edit the selected images and videos and then tap Save. Useful Apps...
  • Page 84 Deleting files You can select images or videos to delete from your video by tapping at the top left corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
  • Page 85 GIF photographs function may lead to a civil or criminal liability in accordance with the related laws. Be cautious not to copy or transmit another person’ s work without authorization. LG Electronics is not liable in any way for such acts by users.

  • Page 86: Chrome

    Deleting files You can delete files by using one of the following options: • While viewing a photo, tap . • Touch and hold a file from the file list, select files you want to delete, then tap Delete. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days.

  • Page 87: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 88 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.

  • Page 89: Quickmemo

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note On the home screen, tap Essentials QuickMemo+. to create a note.

  • Page 90: Contacts

    Managing folders You can view notes grouped by the type of the notes. On the home screen, tap Essentials QuickMemo+. At the top of the screen, tap and select a menu item: • All memos: View all notes saved in QuickMemo+. •...
  • Page 91 Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import. Select the source and target locations of the contact you want to import, and then tap OK. Select the contacts and tap Import. Adding contacts to the speed dial list On the contact list screen, tap Speed dial.
  • Page 92 Contact list Editing contacts On the contact list screen, select a contact. On the contact detail screen, tap and edit details. Tap Save to save changes. Deleting contacts You can delete contacts by using one of the following options: • On the contact list screen, touch and hold a contact you want to delete, tap Delete contact, then tap Delete to confirm.

  • Page 93: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. On the home screen, tap Essentials Clock Alarm. to add a new alarm. Configure the alarm settings and tap Save. • If you select a previously set alarm, you can edit the alarm. •...

  • Page 94: Calendar

    Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. • To clear all the records and restart the stopwatch, tap Reset. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events On the home screen, tap Essentials Calendar.

  • Page 95: Music

    Music You can play and manage songs or music albums. On the home screen, tap Essentials Music. Select a category. Select a music file. Back to the previous Access additional options. screen. Switch to the playlist. Set sound effects. Turn on/off Flash Light. Pause or play.

  • Page 96: Calculator

    • To restart a calculation, touch and hold LG Mobile Switch You can easily transfer data from your old LG device to a new LG device. On the home screen, tap Settings System Backup LG Mobile Switch. •...

  • Page 97: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. On the home screen, tap Essentials Audio Recorder. to start recording. • To pause recording, tap to end the recording.

  • Page 98: Smart Cleaning

    Battery usage, Battery saver, and Test hardware. SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.

  • Page 99: Settings

    Settings...

  • Page 100: Network & Internet

    Settings You can customize the device settings in accordance with your preferences. On the home screen, tap Settings. • If you enter a keyword on the search window at the top of the screen, you can conveniently access the option that needs to be set. Network &...
  • Page 101 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network & internet Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
  • Page 102 Mobile networks You can customize mobile data settings. On the settings screen, tap Network & internet Mobile networks. Customize the following settings: • International Data Roaming: Turn data roaming on or off. • Allow 2G service: Allows you to disable 2G service on your phone. •...
  • Page 103 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 104 Mobile Hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network & internet Mobile Hotspot & Tethering Mobile Hotspot and then tap to activate it.
  • Page 105 Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’...
  • Page 106 You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN On the settings screen, tap Network & internet VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.

  • Page 107: Connected Devices

    Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Connected devices Bluetooth.
  • Page 108 On the settings screen, tap Connected devices Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices. On the settings screen, tap Connected devices File sharing. Customize the following settings: •...

  • Page 109: Sound

    • Content to share: Select the type of media content to share with other devices. • Allowed devices: View a list of devices permitted to access content on your device. • Not-allowed devices: View a list of devices not permitted to access content on your device.
  • Page 110 Ringtone ID: Create a ringtone for an incoming call from a particular contact. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. • Do not disturb: Set the time, range and app type to receive notification messages.

  • Page 111: Display

    Display You can customize detailed settings for each screen type. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select a screen wallpaper, theme, and icon style for your device.

  • Page 112: Lock Screen & Security

    • Display size: Set the items on the screen to a size easy for you to see. Some items may change position. • Brightness: Use the slide bar to change the device’ s screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch.
  • Page 113 Secure • Secure lock settings: Change the secure lock settings. See lock settings for details. • Fingerprints: Use your fingerprint to unlock the screen or content. Fingerprint recognition overview for details. • Face Recognition: Allows you to unlock the screen with your face. Face recognition overview for details.

  • Page 114: Privacy

    Privacy You can find and adjust all your privacy settings. On the settings screen, tap Privacy. Customize the settings. • Accessibility usage: Allows you to check which app has full access to your device. • Permission manager: Allows you to check and change the permissions granted to the apps.

  • Page 115: Location

    Location You can check how your location information is shared and configure the permission to access your location information. On the settings screen, tap Location and set the desired function. Extensions Smart cleaning You can use Smart cleaning to diagnose the device’ s condition and optimize it.
  • Page 116 Dual App You can use some apps with two accounts. On the settings screen, tap Extensions Dual App. After reading the disclaimer, tap CONFIRM. In the list of available apps, tap Install to install a copy of a desired app and follow the on-screen instructions.

  • Page 117: Digital Wellbeing & Parental Controls

    Shortcuts You can use buttons such as the Lock/Power, Volume, and the fingerprint sensor to run certain apps or functions right away. On the settings screen, tap Extensions Shortcuts. Customize the following settings. • View notification panel: Swipe down/up on the fingerprint sensor for the notification panel.

  • Page 118: Apps & Notifications

    Apps & notifications You can check a list of installed apps, app permissions, and more. On the settings screen, tap Apps & notifications . Customize the settings. Battery You can view the current battery information or turn on power-saving mode. On the settings screen, tap Battery.

  • Page 119: Storage

    Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap Storage. Customize the following settings: • Internal storage: View the total storage space and free space in the device’...

  • Page 120: System

    • Manage keyboards: You can change the device’ s basic keyboard setting, set the use environments for LG Keyboard or other installed keyboards, and set the speech recognition function for Google Voice input. Also, you can set whether to display the keyboard button in the touch button area on the home screen so that you can quickly switch to another keyboard.
  • Page 121 You can back up data saved on your device to another device or account. On the settings screen, tap System Backup. Customize the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG LG Mobile Switch device to your new LG device. See for details.
  • Page 122 Restart & reset You can reset the device including network and app settings. On the settings screen, tap System Restart & reset. Customize the following settings: • Auto-restart: Automatically restart and optimize the phone at a set time. Tap to activate this feature, and select a date and time to restart.

  • Page 123: Accessibility

    About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap System About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap System Regulatory &...
  • Page 124 • Vision Screen color adjustment: Adjust the display color. • Vision Monochrome: Switch the screen to monochrome mode. • Vision End call with the Power key: End a call by pressing the Power/Lock key. • Hearing Caption: Turn on the subtitle service when playing videos for the hearing impaired.
  • Page 125 • Motor & cognition Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input. Accessibility features shortcut: Quickly access selected • Accessibility features by pressing the Power key and the Volume Up key simultaneously.

  • Page 126: Appendix

    Appendix...

  • Page 127: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 128: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to contact the LG Authorized Service Center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 129 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 130: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it’ s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.

  • Page 131: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 132: Trademarks

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. •...

  • Page 133: More Information

    More information Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → →...

  • Page 134: Faq

    • Some data may not be transmitted depending on the software version, app version, operating system, manufacturer or service provider’ s policy. This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself.
  • Page 135 If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, contact the LG Authorized Service Center. Appendix...
  • Page 136 Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears.
  • Page 137 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 138 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, contact the LG Authorized Service Center. Hangs or freezes Restart the device •...
  • Page 139 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact the LG Authorized Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

  • Page 140: For Your Safety

    For Your Safety...
  • Page 141 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 142 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’ s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.0 cm) distance between the user’...
  • Page 143 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 144 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 145 National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’...
  • Page 146 Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFQ720CS. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 147 M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled.
  • Page 148 FCC Hearing Aid Compatibility and Volume Control https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
  • Page 149 • Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices.
  • Page 150 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
  • Page 151 Posted Facilities Turn your device OFF in any facility where posted notices so require. Aircraft FCC regulations prohibit using your device while in the air. Switch OFF your device before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area”...
  • Page 152 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 153 • Avoid dropping the device. If the device is dropped, especially on a hard surface, and you suspect damage, contact the LG Authorized Service Center for inspection. • The entire device should be recycled in compliance with Lithium-Ion battery recycling standards because of the internal battery. To dispose of properly, call (800) 822-8837 or visit www.call2recycle.org.
  • Page 154 Do not remove the back cover. • Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, contact the LG Authorized Service Center or dealer for assistance. •...
  • Page 155 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid chemicals, or expose to high humidity. Immediately, contact the LG Authorized Service Center if this occurs. • Do not paint your device. •...
  • Page 156 • Do not turn your device on or off when putting it to your ear. • Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely. • Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet.
  • Page 157 Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the wireless device industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless devices;...
  • Page 158 3. What kinds of devices are the subject of this update? The term “wireless device” refers here to handheld wireless devices with built-in antennas, often called “cell, ” “mobile, ” or “PCS” devices. These types of wireless devices can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the device and the user’...
  • Page 159 5. What research is needed to decide whether RF exposure from wireless devices poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
  • Page 160 7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless device? All devices sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies.
  • Page 161 9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless device? If there is a risk from these products — and at this point we do not know that there is — it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy.
  • Page 162 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones.
  • Page 163 Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
  • Page 164 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.

  • Page 165: Limited Warranty Usa

    LIMITED WARRANTY USA...
  • Page 166 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 167 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 168 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 169 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632.
  • Page 170 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632.
  • Page 171 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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