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USER GUIDE
LM-Q710ZA
Copyright ©2018 LG Electronics Inc. All rights reserved.
www.lg.com
MFL70761802 (1.1)

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Summary of Contents for LG LMQ710ZA.AZAFBK

  • Page 1 USER GUIDE LM-Q710ZA Copyright ©2018 LG Electronics Inc. All rights reserved. www.lg.com MFL70761802 (1.1)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...
  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and efficient use Removing the memory card Battery Touch screen Home screen Custom-designed Screen lock Features Memory card encryption Using the Stylus Pen Taking screenshots Camera features Entering text Gallery features Content sharing Fingerprint recognition Do not disturb Multi-tasking feature Notes on Water Resistant...
  • Page 5 Clock Calculator Tasks Music Appendix Calculator LG Language Settings E-mail LG Bridge Audio Recorder Phone software update FM Radio Anti-Theft Guide Update centre Open Source Software Notice File Manager Information Smart Doctor Regulatory information LG Mobile Switch (Regulation ID number, E-labeling, Downloads etc.)
  • Page 6 ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
  • Page 7 Product care and maintenance • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories. • Some contents and illustrations may differ from your device without prior notice.
  • Page 8 • Do not expose the device to liquid or moisture. • Use accessories like earphones cautiously. Do not touch the antenna unnecessarily. • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.
  • Page 9 • Minor interference may affect TVs, radios, PCs etc. • Use your device in temperatures between 0 ºC and 35 ºC, if possible. Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion. Road safety Check the laws and regulations on the use of devices in the area when you drive. •...
  • Page 10 Glass Parts Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.
  • Page 11 Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. • If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. •...
  • Page 12 Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
  • Page 13: Custom-Designed Features

    Custom-designed Features...
  • Page 14: Using The Stylus Pen

    Using the Stylus Pen You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out. • : Hide/display the Pen Pop options. Touch and hold the icon to delete or move it.
  • Page 15 • : Opens the screen recorder to create an animated GIF file. After adjusting the size and location of the frame, tap You can record up to 15 seconds. Touch and drag this to move the recorder. Tap to close the recorder.
  • Page 16 • : Opens the magnifying window. Tap to change the colour contrast. Tap to change the size Tap to close the of the magnifying magnifying window. window. Touch and drag this to move the magnifying window. • : Add a shortcut to an app of your choice. Touch and hold the newly added app to change the shortcut to another app.
  • Page 17: Camera Features

    Camera features QLens You can do shopping, search image, or scan QR code by taking a photo with QLens. , then tap QLens. Select the desired option among Visual Search or Scan QR code. Tap the screen to take a photo of the object you want to search or focus the QR code.
  • Page 18: Gallery Features

    Gallery features Related content You can edit and customise related content in the Gallery. While viewing a picture preview, tap When the icon related with the date or location where you took the photo appears, touch the screen. • You can view the photos related with the date or location where you chose.
  • Page 19 Making a GIF You can create a GIF file from the Gallery. While viewing an album, tap Create GIF. Select the desired photos and videos to create a GIF file and then tap NEXT. • You can add more images and adjust the GIF speed, screen ratio, and file order.
  • Page 20 Making a video from the related content You can gather related content to make a video clip by tapping on the video displaying the date or location. Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE. •...
  • Page 21 • Download the VASSET app from the Play Store to add video themes, background music or font faces. If you use mobile data without Wi-Fi connection, you may be charged for data usage. Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie.
  • Page 22 Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
  • Page 23 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. Custom-designed Features...
  • Page 24: Fingerprint Recognition

    • If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.
  • Page 25 • If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor. • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
  • Page 26 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.
  • Page 27: Multi-Tasking Feature

    Multi-tasking feature Multi window You can use two apps at the same time by separating the screen into the multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi window feature. •...
  • Page 28: Notes On Water Resistant Properties

    To adjust the size of the split screen, drag at the center of the screen. • The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently used apps.
  • Page 29 WARNING In conditions that are different from LGE’ s test conditions for IP68 (as specified in this manual), the liquid damage indicator located inside the product changes colour. Please note that any damages that occur due to such causes makes you ineligible for any free-of-charge repair services provided under warranty.
  • Page 30 • Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.
  • Page 31: Basic Functions

    Basic Functions...
  • Page 32: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device’ s call performance or cause malfunctions. This may not be covered by LG’ s repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
  • Page 33: Parts Overview

    Parts overview Proximity/Ambient light Earpiece sensor Front camera lens Notification LED Volume keys (+/-) Power/Lock key Touch screen Nano-SIM/Memory card tray Stereo headset jack Stylus pen Microphone Rear camera lens Flash Fingerprint sensor Speaker Microphone Charger/USB cable port Basic Functions...
  • Page 34 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Proximity/Ambient light sensor - Proximity sensor : During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body.
  • Page 35 • Insert the pen into the device, aligning the arrow mark on the stylus pen upwards with the device facing up. • Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.
  • Page 36: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
  • Page 37: Installing The Sim Card

    Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.
  • Page 38 Put the SIM card on the card tray with the gold-coloured contacts facing downwards. Insert the card tray back into the slot. Correct Wrong Basic Functions...
  • Page 39 If you insert the card tray into your device while the card tray is wet, your device may be damaged. Always make sure the card tray is dry. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...
  • Page 40: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray.
  • Page 41: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 42 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...
  • Page 43: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimise battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
  • Page 44 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 45 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Page 46: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 47 Home screen layout You can view all apps and organise widgets and folders on the Home screen. Status bar Weather widget Google search widget Folder Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 48 • Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google search, touch and hold. : Tap to view a list of recently used apps or run an app from the list.
  • Page 49 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 50 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 51 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 52 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 53 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to another...
  • Page 54 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
  • Page 55: Screen Lock

    • Grid: Change the app arrangement mode for the Home screen. • Hide apps: Select which apps you want to hide from the Home screen. • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to first screen after the last screen). •...
  • Page 56 Setting a screen lock There are several options available for configuring the screen lock settings. Settings General Lock screen & security Select screen lock and then select the method you prefer. Customise the following settings: • None: Deactivate the screen lock function. •...
  • Page 57 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 58: Memory Card Encryption

    • Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card. •...
  • Page 59: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in the Gallery.
  • Page 60 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This function may not be supported for some languages. Suggesting words Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type.
  • Page 61 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.
  • Page 62 Customising the keyboard height You can customise the keyboard height to maximise hand comfort when typing. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap on the keyboard and tap Keyboard height and layout Keyboard height.
  • Page 63 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap on the keyboard and tap Keyboard height and layout One-handed operation.
  • Page 64 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & input On-screen keyboard LG Keyboard Select languages. Select the languages you want to make available. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app.
  • Page 65: Content Sharing

    Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard, touch and hold and select You can also touch and hold the text input window, then select CLIP TRAY.
  • Page 66 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...
  • Page 67: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. Tap Mode and select the mode you want: • Priority only: Receive sound or vibrate notifications for the selected apps.
  • Page 68: Useful Apps

    Useful Apps...
  • Page 69: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 70: App Trash

    Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. • Some apps cannot be uninstalled by users. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.
  • Page 71: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
  • Page 72: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 73 Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call without turning off the screen, tap Settings Network Call Answer and end calls and then activate End call with the Power key.
  • Page 74 • Settings Network Call Additional settings Incoming voice call pop-up and then select the desired way you would like to display the incoming call while using an app. Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards.
  • Page 75 • Speaker: Turn on the speakerphone function. • Mute: Mute your voice so that your voice cannot be heard by the other party. • Bluetooth: Switch the call to a Bluetooth device that is paired and connected. • : Access additional call options. •...
  • Page 76: Messaging

    Configuring call options You can configure various call options. Dial or Call logs. Call settings and then configure the options to suit your preferences. Messaging Sending a message You can create and send messages to your contacts using the Messaging app.
  • Page 77: Camera

    Configuring messaging settings You can change messaging settings to suit your preferences. Settings from the message list. Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
  • Page 78 Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. MODE, then select the desired mode. • Press and hold the Mode icon and drag it to the desired location to change the mode order.
  • Page 79 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down (-) or Volume Up (+) key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice.
  • Page 80 Obtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera. Cheese shutter Take photos with voice commands. Tag locations Save the image with GPS location data.
  • Page 81 Various camera modes Food You can take a photo or record a video with adjusting the colour slide bar and white balance. , then tap MODE To take a photo, tap • Drag the colour slide bar on the screen to adjust the white balance and select the best colour.
  • Page 82 to save. Guide shot You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide. , then tap MODE Place the desired subject on a translucent guide image, then tap •...
  • Page 83 Snap shot You can take a photo or record a video and preview it right away. , then tap MODE to take a photo. To record a video, tap Grid shot You can take photos or record videos for 4 different scenes in a row and save them as a single content.
  • Page 84 Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view. , then tap MODE and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline.
  • Page 85 Other useful features in the Camera app Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or drag the screen in any direction to switch between the front and rear cameras. •...
  • Page 86 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 87 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white coloured guide frame appears when the front camera detects your face.
  • Page 88 Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken. •...
  • Page 89 Quick share You can share a photo or video to the app you want immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
  • Page 90: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder. Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo.
  • Page 91 • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Writing a memo on the photo While viewing a photo, tap Write a memo on the photo and tap SAVE. • The memo is applied to the photo.
  • Page 92 Playing a video Open with QSlide. Access additional Pause or play the options. video. Rewind the video. Fast-forward the video. Choose screen Lock or unlock the ratio. screen. Making a GIF file. Edit the video. • To adjust the sound volume, drag the right side of the video screen up or down.
  • Page 93 Creating a movie You can create a new movie by putting images and videos together. Creating a movie for details. Making a GIF You can easily make a GIF file using recorded video. Making a GIF for details. Deleting files You can delete files by using one of the following options: •...
  • Page 94 Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
  • Page 95: Contacts

    Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...
  • Page 96: Quickmemo

    Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.
  • Page 97 Writing notes on a photo QuickMemo+. to take a photo, then tap OK. • The photo is automatically attached into the notepad. to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. to save the note.
  • Page 98: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...
  • Page 99: Calculator

    Stopwatch You can use the stopwatch to record a lap time. Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...
  • Page 100: Music

    Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file. Set sound effects. Back to the previous Access additional options. screen. Switch to the playlist. Turn on the camera flash to blink to the beat of the song played.
  • Page 101: Calculator

    Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Essentials Calculator. Use the keypad to make a calculation. • To use scientific calculator, drag the slide bar located in the right side of the screen to the left. •...
  • Page 102: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. Essentials Audio Recorder. Add tags Add under Event. Then, add an • To add an event, tap event to the desired date.
  • Page 103: Update Centre

    You can use Smart Doctor to diagnose the device’ s condition and optimise Management Smart Doctor. LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch.
  • Page 104: Downloads

    Management Downloads. SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
  • Page 105: Remotecall Service

    RemoteCall Service Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows: • To use this function, first you must agree to usage of the function. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
  • Page 106: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 107 Photos View or share photos or albums saved on your device. Play Movies & TV Use your Google account to rent or purchase movies. Purchase content and play it anywhere. Play Music Purchase music files from the Play Store. Play music files saved on your device.
  • Page 108: Settings

    Settings...
  • Page 109: Network

    Settings You can customise the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 110 Wi-Fi network settings On the settings screen, tap Network Wi-Fi. • Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.
  • Page 111 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 112 Sending data via Bluetooth Select a file. • You can send multimedia files or contacts. Bluetooth. Select a target device for the file. • The file is sent as soon as the target device accepts it. • File sharing processes may differ, depending on the file. Mobile data You can turn mobile data on and off.
  • Page 113 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 114 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
  • Page 115 Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’...
  • Page 116 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customise the following settings: •...
  • Page 117 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 118 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Network Printing. • If the desired printer is not in the list, install the printer driver from the app store.
  • Page 119 Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. On the settings screen, tap Network Airplane mode. Tap TURN ON in the confirmation screen. Mobile networks You can customise the mobile networks settings.
  • Page 120 You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN On the settings screen, tap Network VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.
  • Page 121: Sound

    Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Flash alert for incoming call: Flash blinks according to LG ringtone. • Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.
  • Page 122: Display

    Display You can customise detailed settings for each screen type. On the settings screen, tap Display and customise the following settings: • Home screen: Customise settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select the wallpaper, theme, icon for your device. •...
  • Page 123: General

    • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. •...
  • Page 124 • Location: You can customise how your location information is used by particular apps. • Encryption & credentials: Configure the settings for SD card encryption and credentials. - Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details.
  • Page 125 Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap General Apps & notifications. Customise the settings. Battery You can view the current battery information or turn on power-saving mode.
  • Page 126 Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customise the following settings: • Internal storage: View the total storage space and free space in the device’...
  • Page 127 • Vision Touch zoom: Zoom in or out by tapping the screen three times. • Vision Window zoom: Zoom in or out within a window and invert the colour. • Vision Large mouse pointer: Magnify the mouse pointer. • Vision High contrast screen: Turn the background colour into black for a high contrast screen.
  • Page 128 • Motor & cognition Physical keyboard: Customise the keyboard settings. • Motor & cognition Auto mouse click: Automatically click the mouse pointer in case of no movement. • Motor & cognition Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it. •...
  • Page 129 Smart Doctor You can use Smart Doctor to diagnose the device’ s condition and optimise On the settings screen, tap General Smart Doctor. Gaming You can configure settings for game tools, graphics and battery saving feature. Game tools: Tap • to activate this feature.
  • Page 130 • Take a screenshot: Double-tap and hold the fingerprint sensor to take a screenshot. • Your finger must remain on the fingerprint sensor until the screenshot is taken. • View notification panel: Swipe down/up on the fingerprint sensor for the notification panel. •...
  • Page 131 KnockON for details. Update centre You can check and install the latest version of the app or software provided by LG. On the settings screen, tap General Update centre. Customise the following settings: • App Updates: Check if an app update is available. If available, you can install the update.
  • Page 132 • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys. • Autofill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap.
  • Page 133 You can back up data saved on your device to another device or account. On the settings screen, tap General Backup. Customise the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. See LG Mobile Switch for details.
  • Page 134 About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory &...
  • Page 135: Appendix

    Appendix...
  • Page 136: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
  • Page 137: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 138 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 139: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
  • Page 140: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
  • Page 141: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,...
  • Page 142: Declaration Of Conformity

    A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration More information Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android...
  • Page 143 ○ ○ Downloaded apps Apps Personal data of the ○ downloaded app ○ ○ Public certificate Settings (Wi-Fi, Bluetooth, Others ○ Calls, sound & notification, accessibility, battery) • Some data may not be transmitted depending on the software version, app version, operating system, manufacturer or service provider’ s policy. Aspect ratio This device uses 18:9 aspect ratio.
  • Page 144: Faq

    When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. Charging error Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. Appendix...
  • Page 145 Restart the device. If you are still having trouble with the camera app after trying these tips, contact a LG Electronics Service Center. The photo quality is poor The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
  • Page 146 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Hangs or freezes Restart the device •...
  • Page 147 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

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