LG LM-Q720AM User Manual
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LG LM-Q720AM User Manual

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USER GUIDE
LM-Q720AM
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71521501 (1.0)

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Summary of Contents for LG LM-Q720AM

  • Page 1 USER GUIDE LM-Q720AM Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFL71521501 (1.0)
  • Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...

  • Page 4: Table Of Contents

    Table of contents Touch screen Home screen Screen lock Custom-designed Memory card encryption Features Taking screenshots Entering text Using the Stylus Pen Content sharing Camera features Do not disturb Sound quality and effects Google Assistant Fingerprint recognition Face Recognition Multi-tasking feature Useful Apps Installing and uninstalling apps App trash...
  • Page 5 Calendar Music Calculator Appendix Game Launcher Email LG Language Settings Audio Recorder LG Bridge File Manager Phone software update Smart cleaning Anti-Theft Guide LG Mobile Switch Open Source Software Notice LG SmartWorld Information Regulatory information (FCC ID number, etc.) Trademarks...

  • Page 6: Custom-Designed Features

    Custom-designed Features...

  • Page 7: Using The Stylus Pen

    Using the Stylus Pen You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out. : Hides/displays the Pen Pop options. Touch and hold the icon to •...

  • Page 8: Camera Features

    Camera features Portrait You can take a sharp portrait by applying the camera lens blur effect. , switch to the front camera, then tap Portrait. When Portrait is available appears on the screen, tap to take a photo. • To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone).
  • Page 9 AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. , then tap AI CAM. When the object is recognized, the best effect for the scene is applied. •...
  • Page 10 Use Google Lens , and tap Google Lens. Point your camera at an item. To get details or take action: • Tap the item on your screen. • To select text: Tap a word, and select a desired option. If the result is not shown, tap it again and drag the blue dots, if needed, and take desired actions.

  • Page 11: Sound Quality And Effects

    Sound quality and effects DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Settings Sound Sound quality and effects, then tap DTS:X 3D Surround to activate this feature.
  • Page 12 Follow the on-screen instructions and say “Ok Google”. • The device saves your voice data for recognition. Select whether to use the voice recognition unlock feature. • When this feature is activated, you can unlock the screen by saying “Ok Google” while the screen is turned off or unlocked. •...

  • Page 13: Fingerprint Recognition

    Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen. • To view locked contents in Gallery or QuickMemo+. •...
  • Page 14 • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
  • Page 15 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.

  • Page 16: Face Recognition

    The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
  • Page 17 Registering facial data Before using the face recognition feature, register your facial data on your device. Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Pattern, PIN, or Password.
  • Page 18 Improving the face recognition You can add facial data in various conditions to improve face recognition. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
  • Page 19 Swiping to unlock after face recognized After your device recognizes your face, you must swipe the screen to unlock. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Tap Swipe to unlock after face recognized to activate the feature.

  • Page 20: Multi-Tasking Feature

    Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi-Window feature. •...
  • Page 21 To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps.

  • Page 22: Basic Functions

    Basic Functions...

  • Page 23: Product Components And

    • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 24: Parts Overview

    Parts overview Proximity/Ambient light Earpiece sensor Front camera lens Notification LED Volume keys (+/-) Power/Lock key Touch screen Nano-SIM/Memory card tray Stereo headset jack Stylus Pen Microphone Rear camera lens Flash Fingerprint sensor NFC area Speaker Microphone Charger/USB cable port Basic Functions...
  • Page 25 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 26 • Stylus pen - Operate the device with the stylus pen included, or your finger. • Please insert the pen into the device, aligning the arrow mark on the stylus pen upwards with the device facing up. • Some functions may be restricted for access, depending on the device specifications.
  • Page 27 Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call. Good example Bad example Microphone Do not cover the microphone. Basic Functions...

  • Page 28: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

  • Page 29: Installing The Sim Card

    Installing the SIM card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole on the card tray. Pull out the card tray.
  • Page 30 Put the SIM card on the card tray with the gold-colored contacts facing downwards. SIM card Memory card (optional-sold separately) Insert the card tray back into the slot. Basic Functions...
  • Page 31 For problem-free performance, it is recommended to use the device with the correct type of SIM card. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 32: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray.

  • Page 33: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 34 • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.

  • Page 35: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
  • Page 36 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion.
  • Page 37 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

  • Page 38: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 39 Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 40 : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi-Window feature, touch and hold the button while using an app.
  • Page 41 Changing the color of the Home touch buttons bar You can change the background color of Home touch buttons. Settings Display Home touch buttons. Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.
  • Page 42 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 43 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 44 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 45 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 46 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 47 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 48: Screen Lock

    • Icon shape: Choose a desired shape for icons. • Google feed: Enable to display Google feed on the left screen of the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen.
  • Page 49 Setting a screen lock There are several screen lock options available. Settings General Lock screen & security Select screen lock and then select the desired method. Customize the following settings: • None: Deactivate the screen lock function. • Swipe: Swipe on the screen to unlock the screen. •...
  • Page 50 Precautions for the secure start-up feature • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 51 Secure lock settings You can set secure lock settings. Settings General Lock screen & security Secure lock settings. Select a function you want to set. • Make pattern visible (shown only when Pattern is set as a screen lock): Turn on to make pattern visible. •...
  • Page 52 You can turn the screen on or off by double-tapping the screen. Settings General KnockON. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 53: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. Settings General Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.

  • Page 54: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...

  • Page 55: Entering Text

    Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. , then touch and drag each tool to reorganize as desired. Smart toolbar •...
  • Page 56 Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to add your emojis. You can create your own emoji using a photo. Tap to add a drawing chat. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network.
  • Page 57 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 58 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap Keyboard height and layout QWERTY keyboard layout.
  • Page 59 Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap Keyboard height and layout Keyboard height.
  • Page 60 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap Keyboard height and layout One-handed operation.
  • Page 61 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & keyboard On-screen keyboard LG Keyboard Select languages. You can also tap Select languages. Select the languages you want to use on the keyboard.

  • Page 62: Content Sharing

    Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard tap You can also touch and hold the text input window, then select CLIP TRAY.
  • Page 63 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...

  • Page 64: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. • Mode: Select a desired mode: - Priority only: Receive sound or vibrate notifications for the selected apps.

  • Page 65: Useful Apps

    Useful Apps...

  • Page 66: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 67: App Trash

    Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.

  • Page 68: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...

  • Page 69: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 70 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network Call Call blocking &...
  • Page 71 Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • : Start a video call (if available). • Contacts: Allows access to your contacts list. • Hold: Hold a call. •...

  • Page 72: Messaging

    Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap • To delete call records, tap Delete.

  • Page 73: Camera

    Reading a message You can view exchanged messages organized by contact. Select a contact from the message list. Configuring messaging settings You can change messaging settings to suit your preferences. Settings from the message list. Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments.
  • Page 74 Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. MODE, then select the desired mode. Auto mode You can take photos or record videos by selecting a variety of camera modes and options.
  • Page 75 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Power or Volume Down key twice.
  • Page 76 Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the High Dynamic Range (HDR) technology equipped in the camera. Steady recording Minimizes motion blur while recording a video. Cheese shutter Take photos with voice commands.
  • Page 77 Various camera modes Food You can optimize the quality of your food photos or videos by using the color slide bar and white balance. , then tap MODE To take a photo, tap . To record a video, tap • Drag the color slide bar on the screen to adjust the white balance and select the best color.
  • Page 78 Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view. , then tap MODE and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline.
  • Page 79 Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold • Continuous shots are taken at a fast speed while is held down. • You can take up to 30 photos with the rear camera and 20 photos with the front camera.
  • Page 80 Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar. •...
  • Page 81 • To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them. • This feature may not be available while using some of the camera features.
  • Page 82 Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds.
  • Page 83 Signature You can personalize a photo by adding your signature. , then tap Add signature. Enter the signature as desired and tap ADD. quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video.

  • Page 84: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder in the Albums tab. Tap a folder and select a file. • View the selected file in full-screen mode. •...
  • Page 85 Viewing photos Add to or remove from your favorites. Open Google Lens. Start the camera. Access additional options. Back to the previous screen. Write a memo on Delete images. a photo. Edit images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
  • Page 86 Playing a video Open with QSlide. Access additional Pause or play the options. video. Tap to go to Tap to go to next previous video. video. Touch and Touch and hold to hold to fast rewind the video. forward the video. Lock or unlock the Choose screen screen.
  • Page 87 Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
  • Page 88 Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
  • Page 89 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. Deleting files You can delete files by using one of the following options: •...

  • Page 90: Chrome

    Sharing files You can share files by using one of the following options: • While viewing a photo, tap to share the file by using a desired method. • While viewing a video, tap Share to share the file by using a desired method.
  • Page 91 Creating a note Essentials QuickMemo+. to create a note. • : Save a note. • : Undo the previous edit. • : Redo the recently deleted edits. • : Enter a note by using the keypad. • : Convert the handwriting to calligraphy. •...
  • Page 92 Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Crop the image (if necessary) and take notes as desired. •...

  • Page 93: Google Apps

    • New category: Add categories. • : Rearrange, add or delete categories. To change the name of a category, tap the category. • Some folders do not appear when launching QuickMemo+ for the first time. Disabled folders are enabled and appear when they contain at least one related note.
  • Page 94 Drive Upload, save, open, share and organize files from your device. Files accessible from apps can be accessed from anywhere, including online and offline environments. Play Music Purchase music files from Play Store. Play music files saved on your device. Play Movies &...
  • Page 95 Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
  • Page 96 Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...

  • Page 97: Clock

    Creating groups On the Groups tab, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. Clock Alarm You can set an alarm to trigger it at a specified time. Essentials Clock Alarm.

  • Page 98: Calendar

    Tap Stop to stop the timer alarm. Stopwatch You can use the stopwatch to record a lap time. Essentials Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. •...

  • Page 99: Music

    Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file. Set sound effects. Back to the previous Access additional options. screen. Switch to the playlist. Turn on the camera flash to blink to the beat of the song played.

  • Page 100: Calculator

    Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Essentials Calculator. Use the keypad to make a calculation. • To use the scientific calculator, drag the blue colored slide bar located in the right side of the screen to the left. •...

  • Page 101: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. Essentials Audio Recorder. Add tags Add • To save the recording’ s location details, tap under Location. •...

  • Page 102: Lg Mobile Switch

    LG Mobile Switch You can transfer data from your old LG device to a new LG device. Settings General Backup LG Mobile Switch. Follow the on-screen instructions to select a desired method for transfer. • Data in a Google account will not be backed up. When you synchronize...

  • Page 103: Settings

    Settings...

  • Page 104: Network

    Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 105 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
  • Page 106 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 107 Mobile networks You can customize mobile data settings. On the settings screen, tap Network Mobile networks. Customize the following settings: • International Data Roaming: Browse the web, use emails, multimedia messages and other data services overseas. • Allow 2G service: Allows you to use 2G service on your phone. •...
  • Page 108 Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on.
  • Page 109 Mobile HotSpot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Mobile Hotspot and then tap to activate it. Tap Set up Mobile Hotspot and enter the Wi-Fi name (SSID) and password.
  • Page 110 Timeout When the Mobile hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the internet by using your device’...
  • Page 111 Help You can view help on using tethering and hotspots. On the settings screen, tap Network Tethering Help. You can use the device as a transportation card or credit card. You can also share data with the other device. On the settings screen, tap Network NFC. to activate it.
  • Page 112 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customize the following settings: •...
  • Page 113 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 114 Adding VPN On the settings screen, tap Network VPN. Tap Basic VPN or LG VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap SETTINGS from the notification screen to activate the screen lock.

  • Page 115: Sound

    Enter VPN details and tap SAVE. Configuring VPN settings Tap a VPN from the VPNS list. Enter the VPN user account details and tap CONNECT. • To save the account details, select the Save account information checkbox. Wireless Emergency Alerts If emergency alerts are issued, those alerts will appear on this menu.
  • Page 116 • Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect to play when tapping an item. • Screen lock sound: Enable the sound effect to play when the screen is locked or unlocked.

  • Page 117: Display

    Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select wallpaper or screen theme for your device. •...

  • Page 118: General

    • Brightness: Use the slide bar to change the device’ s screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch. • Auto-rotate screen: Automatically rotate the screen according to the device’ s orientation. •...
  • Page 119 Secure • Secure lock settings: Change the secure lock settings. See lock settings for details. • Fingerprints: Use your fingerprint to unlock the screen or content. See Fingerprint recognition overview for details. • Face Recognition: Allows you to unlock the screen with your face. See Face recognition overview for details.
  • Page 120 • Trust agents: View and use trust agents installed on the device. • Screen pin: Fix the app screen so that only the currently active app can be used. • Usage access: View details on usage of apps on the device. Apps &...
  • Page 121 Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customize the following settings: • Internal storage: View the total storage space and free space in the device’...
  • Page 122 • Vision Font: Change the font size, boldness, or face. • Vision Display size: Set the items on the screen to a size that is easy for you to see. Some items may change position. • Vision Touch zoom: Zoom in or out by tapping the screen three times.
  • Page 123 • Motor & cognition Touch input: Set the desired delay time for touching and holding, or adjust the touch input to ignore repeated taps. Motor & cognition Physical keyboard: Customize the keyboard • settings. • Motor & cognition Auto mouse click: Automatically click where the pointer stops.
  • Page 124 Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. On the settings screen, tap General Smart cleaning. Select a category, then select an item to delete. Tap DELETE DELETE to delete the selected item. Gaming You can configure settings for game tools, graphics and battery saving feature.
  • Page 125 Shortcuts You can customize the shortcut keys settings. On the settings screen, tap General Shortcuts. of each option that you want to activate. • View notification panel: Swipe down/up on the fingerprint sensor for the notification panel. • Open Camera: Press the Power key twice to open Camera. •...
  • Page 126 • Default keyboard: View the default keyboard currently in use and manage keyboard options. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Page 127 On the settings screen, tap General Backup. Customize the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. Follow the on-screen instructions to select a desired method for transfer.
  • Page 128 • Google backup: Change Google drive backup settings. You can also check the backup account currently used, or add a new backup account. Restart & reset You can reset the device including network and app settings. On the settings screen, tap General Restart & reset. Customize the following settings: •...
  • Page 129 About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory &...

  • Page 130: Appendix

    Appendix...

  • Page 131: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 132: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 133 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 134: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.

  • Page 135: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 136: Trademarks

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright © 2019 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. •...
  • Page 137 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device Type Item details →...

  • Page 138: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 139 • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
  • Page 140 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 141 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Appendix...
  • Page 142 Make sure the Bluetooth wireless feature is activated on the device you wish to connect to. Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. Appendix...
  • Page 143 A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems.

  • Page 144: For Your Safety

    For Your Safety...
  • Page 145 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 146 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’...
  • Page 147 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 148 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 149 Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’ s requirements for exposure to radio waves.
  • Page 150 FCC ID ZNFQ720AM. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 151 Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless device rating values are then added together. A sum of 5 is considered acceptable for normal use.
  • Page 152 Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
  • Page 153 Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices. Those guidelines are consistent with the safety standards previously set by both U.S.
  • Page 154 Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
  • Page 155 Areas with a potentially explosive atmosphere are often, but not always marked clearly. Potential areas may include: fueling areas (such as gasoline stations); below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders);...
  • Page 156 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 157 Battery life will vary due to usage pattern and environmental conditions. • Please use only an approved charging accessory to charge your LG device. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.
  • Page 158 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
  • Page 159 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid chemicals, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
  • Page 160 FDA Consumer Update The U.S. Food and Drug Administration’ s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices.
  • Page 161 The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health •...
  • Page 162 laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure.
  • Page 163 The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world.
  • Page 164 the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques, ” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless device users. The test method uses a tissue-simulating model of the human head.
  • Page 165 or other ill effects. Their recommendation to limit wireless device use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices.
  • Page 166 Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
  • Page 167 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.
  • Page 168 Limited Warranty –...
  • Page 169 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 170 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 171 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 172 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 173 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 174 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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