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EA SPORTS™ MADDEN NFL™ FOOTBALL
© 2004 Electronic Arts Inc. Electronic Arts, EA SPORTS, the EA SPORTS logo and John Madden Football are trademarks or registered trademarks of Electronic Arts
Inc. in the U.S. and/or other countries. All rights reserved. © 2004 NFL Properties LLC. Team names/logos are trademarks of the teams indicated. All other NFL-
related trademarks are trademarks of the National Football League. Officially licensed product of PLAYERS INC. The PLAYERS INC logo is registered trademark of
the NFL players. www.nflplayers.com © 2004 PLAYERS INC. EA SPORTS™ is an Electronic Arts™ brand. Global VR and the Global VR logo are registered
trademarks of Global VR, Inc. All other trademarks are the property of their respective owners.
®
GLOBAL VR
IS AN AUTHORIZED ELECTRONIC ARTS DISTRIBUTOR.
System Manual
040-0042-01 Rev. A
! Read this manual before installing the Game.
! Keep this manual with the machine at all times.
www.globalvr.com
service.globalvr.com
techsupport@globalvr.com
408.597.3400

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Do you have a question about the EA SPORTS MADDEN NFL FOOTBALL and is the answer not in the manual?

Questions and answers

John Dennis
July 27, 2025

My madden season 1 game controls using the diagnostics isnt right. The game loads and goes into exhibition mode or practice modes but resets after kickoff or the start of practice.

Summary of Contents for Global VR EA SPORTS MADDEN NFL FOOTBALL

  • Page 1 National Football League. Officially licensed product of PLAYERS INC. The PLAYERS INC logo is registered trademark of the NFL players. www.nflplayers.com © 2004 PLAYERS INC. EA SPORTS™ is an Electronic Arts™ brand. Global VR and the Global VR logo are registered trademarks of Global VR, Inc.
  • Page 2: Table Of Contents

    Preface Table of Contents Control Troubleshooting .......27 Preface..............4 Miscellaneous Troubleshooting ....28 Safety ..............4 Chapter 7 — Emergency Recovery and Warnings ............4 Game Software CDs ........30 Environmental Conditions ......4 FCC Notices (United States)......5 Emergency Recovery Disk ......30 Game Software CDs ........30 Chapter 1 —...
  • Page 3 Cabinet Functional Components..................47 Table 7. Artwork and Exterior Formed Components (Standard Cabinet) ........48 Table 8. Artwork and Exterior Formed Components (Deluxe Cabinet)..........49 Table 9. Computer Internal Components..................49 © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 3 of 56...
  • Page 4: Preface

    To avoid electrical shock, unplug the cabinet before performing the installation procedures. ® GLOBAL VR assumes no liability for any damages or injuries incurred while setting up or servicing the cabinet. Only qualified service personnel should perform installation or service procedures! Environmental Conditions Cabinet is intended for indoor use only.
  • Page 5: Fcc Notices (United States)

    • Plug the game into a different outlet so that the computer and the receiver are on different branch circuits ® If necessary, consult a Regulatory EMC representative of GLOBAL VR or an experienced radio/television technician for additional suggestions. You may find the FCC Interference Handbook, to be helpful.
  • Page 6: Chapter 1 - Introduction

    Chapter 1 — Introduction Chapter 1 — Introduction The Ultimate in Video Football is Here! All the excitement of pro football is now available for your locations! Accurate 2004—2005 team rosters, bone-jarring deluxe audio, 49-way digital control and groundbreaking graphics deliver the real stadium experience, as it’s never been played before.
  • Page 7: Cabinet Styles

    • Deluxe Audio • 512 Megabytes RAM • 32-bit color • 800x600 Super VGA Monitor (27” or 39”) • Dollar Bill Validator • Smart Card Reader (Tournament Systems Only) © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 7 of 56...
  • Page 8: Chapter 2 - Installing A New Cabinet

    Refer to Chapter 10 — Diagrams and Schematics, beginning on page 51, for wiring diagrams and interconnect information. 5. Locate the clear plastic pouch mounted inside of the cabinet. It contains the following items: • GLOBAL VR ® Instruction Manual (this document) • System Restore CD •...
  • Page 9: Standard Cabinet Installation

    6. Locate the following connectors from the main cabinet and pass them into the control console through the opening in the bottom of the console. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 9 of 56...
  • Page 10: Deluxe Cabinet Installation

    Chapter 2 — Installing a New Cabinet • Two USB cables from the computer • Power harness from the DC power supply 7. Connect each USB cable to the J10 USB port on the USB I/O Extreme PCB in the console.
  • Page 11: Figure 4. Deluxe Cabinet Mounting Rails

    Refer to Chapter 5 — Setting up for Tournament Play on page 25 to register your cabinet for tournaments. The deluxe cabinet is now ready for game play. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 11 of 56...
  • Page 12: Checking The Game Dongle

    Chapter 2 — Installing a New Cabinet Checking the Game Dongle Figure 5. Parallel Game Dongle The cabinet uses a game dongle to activate the game software. The game dongle connects to the parallel port on the back of the computer. For a dongle to be recognized correctly, it must be connected to the parallel port before the cabinet is powered ON.
  • Page 13: Chapter 3 - Playing A Game

    Four-player cabinets allow 2—32 players to compete in the same game. 3. To play an Exhibition game, select Exhibition from the Mode Select screen and press any button. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 13 of 56...
  • Page 14 Chapter 3 — Playing a Game 4. Use the joystick to select the home team, and then press any button. Repeat for the visiting team. 5. Select the difficulty level: NORMAL, ALL PRO, or ALL MADDEN (for the most challenging play). 6.
  • Page 15: Chapter 4 - Operator Menus And Game Setup

    4. When you finish making changes, move the joystick to the left to return to the Main Menu. When you are finished using the Game Operator Menu, use the joystick to select Return to Game, and then press the red button to confirm. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 15 of 56...
  • Page 16: Operator Menus

    Chapter 4 — Operator Menus and Game Setup Operator Menus The flowchart that follows shows the Operator Menus choices and available settings. Freeplay (on/off) Attract Credit Display (Money/Credits) Coin Audit Credit Display (Credits/Money) Credits per Money (01-20) Credits per Exhibition Quarter (01-25) Credits per Exhibition Game Discount (0-2) Credits per Training Game (03-25) Credits per Tournament Game (04-50)
  • Page 17: Game Settings Menu

    • Credits per Top Score Competition Bracket: Sets credits for Top Score Competition Play (default: 16). • Credits per Smart Card: Sets credits required to purchase a Smart Card (default: 20). © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 17 of 56...
  • Page 18: Audio Settings Menu

    Chapter 4 — Operator Menus and Game Setup Audio Settings Menu The Audio Settings Menu allows you to set the volume for the cabinet. Figure 9. Audio Settings Menu • Master Volume: Sets Master Volume (00-99) (default: 25) • Attract Volume: Sets Attract Volume (00-99) relative to master volume (default: 25) •...
  • Page 19: Resets Menu

    0-99 Attract Volume 0-99 Game Volume 0-99 • Coin Collection: Resets all coin collection data • Available Money: Resets the credits in the system to zero (0) © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 19 of 56...
  • Page 20: Registration Menu

    Chapter 4 — Operator Menus and Game Setup Registration Menu The Registration Menu allows the operator to register and unregister the cabinet for tournaments. For details on cabinet registration, refer to the Online Tournament Quick-Start Guide, part # 040-0020-02. Once a cabinet is registered, the Registration screen displays useful system information and allows you to change sync settings or force a sync call.
  • Page 21: Test Controls

    Select Test Modem and press the red button to bring up the connection settings screen and to test modem function by calling the server. Note: No data is exchanged and scores are not synced during a modem test. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 21 of 56...
  • Page 22: Test Monitor

    Chapter 4 — Operator Menus and Game Setup Test Monitor Select Test Monitor and press the red button to begin the monitor test. Press the red button to scroll through the monitor calibration screens shown in the figure below. Use the monitor calibration screens to evaluate monitor performance.
  • Page 23: Coin Test

    Select View Sync Log and press the red button to view a log of all sync call attempts made ® by the cabinet to GLOBAL VR , and whether or not each call was successful. The game must sync successfully to report tournament scores.
  • Page 24: Chapter 5 - Setting Up For Tournament Play

    • Tournament Header • Online Tournament Quick-Start Guide • OPERATOR+PLUS™ Smart Card ® If your game is not tournament ready, contact GLOBAL VR or your local distributor to order the Tournament Upgrade Kit (part #: 90000-00). Smart Cards Figure 16. Operator and Player Smart Cards The EA SPORTS™...
  • Page 25: Connect Phone Or Broadband Cable

    GLOBAL VR is constantly working to make registration quicker and more convenient. Be sure to check the Operator tab of our website (www.globalvr.com) for the latest registration information. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 25 of 56...
  • Page 26: Chapter 6 - Troubleshooting

    Chapter 6 — Troubleshooting Chapter 6 — Troubleshooting This chapter provides troubleshooting information for problems that may occur with the system. Video Troubleshooting Problem Cause Possible Solution No picture on monitor Power problem Verify the AC power connection to the monitor. You can verify that the monitor has power by looking for a small glow in the neck of the CRT.
  • Page 27: Audio Troubleshooting

    PCB. Verify that no wires are frayed or improperly shorting to ground. Faulty USB I/O Make sure that all connections to the PCB are firm. Replace Extreme PCB PCB if faulty. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 27 of 56...
  • Page 28: Miscellaneous Troubleshooting

    Chapter 6 — Troubleshooting Problem Cause Possible Solution Joystick does not work Faulty joystick PCB Replace joystick PCB. (See page 33.) Faulty wiring Disconnect the cabinet from AC power. Verify that all the wires are firmly connected to the joystick. Verify that no wires are frayed or improperly shorting to ground.
  • Page 29 Bill validator rejects Poor ground Verify the cabinet is properly grounded and the bill validator is too many bills properly connected to ground. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 29 of 56...
  • Page 30: Chapter 7 - Emergency Recovery And Game Software Cds

    Chapter 7 — Emergency Recovery and Game Software CDs Chapter 7 — Emergency Recovery and Game Software CDs Follow the instructions below if you need to re-install the EA SPORTS™ MADDEN NFL™ FOOTBALL software on your cabinet. Total installation time is about 30 minutes. Important: When you use the Emergency Recovery Disk you will erase all game settings and history for the coin and game audits that are held in the game software.
  • Page 31: Chapter 8 - Service And Repair

    COM connector on the bottom of the switch housing, and the signal wire to the NO connector, as shown in the figure below: Figure 17. Player Button and Micro Switch © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 31 of 56...
  • Page 32: Joystick Handle Replacement

    Chapter 8 — Service and Repair 6. After replacing any buttons, run the Controls Test from the Operator Menu Diagnostics screen to verify proper operation (see on page 22). Test Controls Joystick Handle Replacement Refer to Figure 18 on page 34 for an exploded-view drawing of joystick components. 1.
  • Page 33: Monitor Replacement (Standard Cabinet)

    Tip: When removing the monitor from the cabinet, it is always best to have two people support the weight of the monitor. Figure 19. Cable Connections to the Monitor Chassis © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 33 of 56...
  • Page 34: Figure 20. Display Shield Retainer And Monitor Mounting Screw Locations

    Chapter 8 — Service and Repair 1. Turn the cabinet OFF and disconnect the AC power cord. 2. Refer to Figure 19 and disconnect the following cables: • VGA Video cable from the back of the Monitor. • Monitor remote control board cable from the Control Panel mounted near the coin mech.
  • Page 35: Wells Monitor Chassis Pcb Removal

    OFF. Pinch the gray rubber flange and slightly push in to un-hook the metal prongs that hold the Fly-back cable to the CRT, shown by the arrows in the picture below. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 35 of 56...
  • Page 36: Figure 22. Disconnecting The Chassis Neck Pcb And Fly-Back Cable

    Chapter 8 — Service and Repair Figure 22. Disconnecting the Chassis Neck PCB and Fly-Back Cable 6. Refer to Figure 23 to disconnect the next three cables: A. Disconnect the CRT 2-wire ground cable that connects to the Chassis Monitor PCB (Item 1 below).
  • Page 37: 3.1 Audio Amp Pcb And Speakers Service

    1. Disconnect the game from AC power, and disconnect the speaker wires and the 3.5 mm audio cables from the Audio Amp PCB. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 37 of 56...
  • Page 38: Speaker Replacement (Standard Cabinet)

    Chapter 8 — Service and Repair 2. The PCB is mounted on four standoffs that are secured to the cabinet by Phillips screws. Each standoff has a clip on the tip that protrudes above the PCB. The clip secures the PCB to the standoff.
  • Page 39: Subwoofer Replacement (Standard Cabinet)

    1. Remove the four Torx screws that secure the plex and artwork to the front of the marquee to access the light fixture for florescent tube replacement. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 39 of 56...
  • Page 40: Computer Replacement

    ® When shipping the computer, always use plenty of padding and protection. GLOBAL VR recommends shipping the computer in a box with three inches of foam padding on all sides. Caution: Shipping the computer without enough padding can VOID THE WARRANTY if the computer is visibly damaged from shipping.
  • Page 41: Coin Mech Replacement

    3. Cut the two wires from the coin meter and strip the ends of the wires to attach the new meter. 4. Use two butt splices to connect the wires to the new coin meter. 5. Use the two screws to install the new coin meter. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 41 of 56...
  • Page 42: Ac Power Plate

    Chapter 8 — Service and Repair AC Power Plate The AC power plate provides the external AC power, modem (phone), and Ethernet connections. AC power from the power plate is connected to a 6-outlet AC power strip in the cabinet. An AC EMI Filter in the AC power plate removes the electrical noise that can cause interference with the hardware inside the cabinet.
  • Page 43: Dc Power Supply (+12/+5) Replacement

    4. Remove the power strip. It is held in place with Velcro ® 5. Replace the power strip with an appropriate unit from GLOBAL VR . Do not attempt to use a different power strip. Be sure to connect each wire to the correct terminal (See Figure 32 on page 52).
  • Page 44: Figure 29. Usb I/O Pcb Dip Switch Settings

    Chapter 8 — Service and Repair then remove the PCB from the standoff. (If you prefer, you can remove the screw securing each standoff to the cabinet, and then remove the standoffs from the PCB.) 3. Set the DIP switches on the replacement PCB as shown below: Player 1/2 Player 3/4 All Off...
  • Page 45: Chapter 9 - Replacement Parts

    Player Button, Blue, with micro-switch 47-9150-02 Player Button, White, with micro-switch 47-9150-03 Player Button, Yellow, with micro-switch 47-9150-05 Player Button, Green, with micro-switch 50-3100-00 Digital Joystick, 49-Way Optical © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 45 of 56...
  • Page 46: Figure 30. Digital Joystick Exploded View

    Chapter 9 – Replacement Parts Note: Quantities are shown for four-player games. Two-player games use half the number of player control components. Figure 30. Digital Joystick Exploded View Table 5. Digital Joystick Parts Ref # Part Number Description 50-3106-00 Hub F/49 Way Joystick WMS #03-8409.1-1 50-3107-313 Grommet .313 Bore F/49 Way J/S 43-0139-00...
  • Page 47: Table 6. Cabinet Functional Components

    WGM2792-UOTS19C Monitor, 27" SVGA, Wells Standard WGM3992-U2GS10D Monitor, 39" VGA, Wells Gardner Deluxe Tournament Header Controller Board 990-0008-01 *Two-player games use only one USB I/O Extreme PCB. © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 47 of 56...
  • Page 48: Table 7. Artwork And Exterior Formed Components (Standard Cabinet)

    Artwork, Global VR Nameplate Standard MAD-AW-01 Artwork, Right Side Panel Standard MAD-AW-02 Artwork, Left Side Panel Standard MAD-AW-03 Artwork, GLOBAL VR Word Mark Standard MAD-AW-05 Artwork, Control Panel, Right Side Standard MAD-AW-06 Artwork, Control Panel, Left Side Standard MAD-AW-07 Artwork, Marquee...
  • Page 49: Table 8. Artwork And Exterior Formed Components (Deluxe Cabinet)

    Artwork Pedestal Side, Backlit Deluxe Table 9. Computer Internal Components Caution: YOU WILL VOID YOUR WARRANTY if you open the computer without direct ® authorization from the GLOBAL VR technical support staff. Part Number Description QTY Cabinet PSATX11YOH Power Supply, Computer...
  • Page 50: Chapter 10 - Diagrams And Schematics

    Chapter 10 — Diagrams and Schematics Chapter 10 — Diagrams and Schematics The figure below shows the connectors on the rear of the computer. Computer ON/OFF Switch Computer Power Supply Voltage Switch Cooling Fan (115V or 230V) AC Power Connector PS/2 Mouse Port (Not Used) PS/2 Keyboard Port...
  • Page 51: Figure 32. Cabinet Power Distribution Wiring Diagram

    Player 3/4 USB Player 1/2 USB Audio AMP PCB Tournament Header I/O Extreme I/O Extreme or Spare 4-Pin power connectors Figure 32. Cabinet Power Distribution Wiring Diagram © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 51 of 56...
  • Page 52: Figure 33. Player Controls Simplified Wiring Diagram

    Chapter 10 — Diagrams and Schematics Player 1 / 2 Control Set Wiring Player 1 Player 2 Blue Green Yellow White Blue Green Yellow White P1 START P2 START P1 BTN 4 P2 BTN 1 P1 BTN 3 P2 BTN 2 P1 BTN 2 P2 BTN 3 P1 BTN 1...
  • Page 53: Figure 34. Tournament Header Wiring Diagram

    DC Out Header Controller Board Spare Connector on Game DC Power Harness 2-Foot DC Power Harness DC In To DC Power Supply Figure 34. Tournament Header Wiring Diagram © 2004 GLOBAL VR, INC. 040-0042-01 Rev. A 8/20/2004 Page 53 of 56...
  • Page 54: Figure 35. Player Controls Detailed Wiring Diagram

    Chapter 10 — Diagrams and Schematics P la y e r C o n tro ls F o r b u tto n m ic r o s w itc h e s : U S B I/O E x tre m e P C B G N D w ire s to C O M N o te : W ire c o lo rs m a y v a ry a s lis te d b e lo w fo r O th e r w ire s to N O...
  • Page 55: Warranty Service

    ® If repair or replacement fails to remedy the defect, then, and only in such event, shall GLOBAL VR refund to Purchaser the purchase price for said Product.
  • Page 56: Technical Support

    Call 408.597.3400 to reach a Technical Support staff member. E-mail support is available at this address: techsupport@globalvr.com Tournament E-mail Support is available at this address: tournament@globalvr.com To comment on this manual, please e-mail: techpubs@globalvr.com ® Visit the GLOBAL VR website: www.globalvr.com...

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