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36
TROUBLESHOOTING
Concern
Potential Cause
Dispenser (continued)
Water not
•
cold enough.
Water has
•
an odd taste
and/or odor.
•
Opening/Closing Of Doors/Drawers
Door(s) will
•
not close.
•
•
•
•
Drawers are
•
difficult to
move.
•
As warmer tap water
goes through the
filter and enters the
water supply system,
the chilled water is
pushed through to the
dispenser. Once the
chilled water is used up,
it will take several hours
to bring the freshly
replaced water to a
cooler temperature.
Water has not been
dispensed for an
extended period of time.
Unit not properly
connected to cold
water line.
Door was closed too
hard, causing other door
to open slightly.
Refrigerator is not level.
It rocks on the floor
when moved slightly.
Refrigerator is touching
a wall or cabinet.
Food/packaging is
obstructing the door
from closing.
Flipper mullion on left
fresh food door is not in
the correct position.
Food is touching the
shelf on top of drawer.
Track that drawers slide
on is dirty.
Common Solution
•
Add ice to your cup or container
before dispensing water.
Note: Only the first 26 oz are chilled.
•
Draw and discard 10-12 glasses of
water to freshen the supply.
•
Connect the unit to the cold water
line that supplies water to the
kitchen faucet.
•
Close both doors gently.
•
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
•
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
•
Make sure there is no food/
packaging blocking the doorway.
•
Ensure the flipper mullion is in the
correct position to allow the door
to close. (See Flipper Mullion
in INSTALLATION.)
•
Remove the top layer of items in
the drawer.
•
Ensure the drawer is properly
installed on track.
•
Clean drawer, rollers, and track.
See CARE AND CLEANING.
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