Do you have a question about the JR400 and is the answer not in the manual?
Questions and answers
Lynn Payne
March 14, 2025
My J400 has no suction or power to thw floor head, bits of wire and black casinghas been found on carpet. I clean my Vacuum after every use. Getting no reply from Customer Services for over a week now.
1 comments:
Mr. Anderson
March 14, 2025
The BUTURE JR400 vacuum may have no suction or power to the floor head due to the following reasons:
1. Blockage – The vacuum may be clogged with debris, preventing suction. The blockage reminder on the LED display can help identify this issue. 2. Dirty or Clogged HEPA Filter – A heavily soiled filter can reduce suction. The vacuum comes with replaceable filters, so swapping out a dirty one can restore performance. 3. Battery Issues – If the battery is not charged or is faulty, the vacuum may not function. Ensure it is charged for 4-5 hours before use. 4. Improper Assembly – If parts are not securely connected, the vacuum may not work correctly. Checking all connections can help resolve this. 5. Brush Roll Issues – If the brush roll is tangled with hair or debris, it may stop spinning, affecting suction and performance. Cleaning it regularly can prevent this problem.
Checking and addressing these issues can help restore the vacuum's functionality.
This answer is automatically generated
Joe
February 2, 2025
What wrong if the battery is fully juiced, and when you turn on it powers up briefly and then turns off?
1 comments:
Mr. Anderson
February 10, 2025
The BUTURE JR400 may power up briefly and then turn off even when the battery is fully charged due to the following reasons:
1. Battery Aging – An old or degraded battery may not hold a charge properly. Solution: Replace the battery. 2. Blocked Airflow – A full dust cup, clogged filter, or blocked telescopic tube/brush inlet can cause the vacuum to shut down. Solution: Empty the dust cup, clean or replace the filter, and remove any blockages. 3. Over Temperature Protection – If the battery temperature is too high, the vacuum may shut down. Solution: Stop using the vacuum and wait about 45 minutes for the battery to cool down. 4. Abnormal Charger Voltage – If the adapter voltage is too high or too low, the vacuum may turn off. Solution: Check the charger and contact support if necessary.
If the issue persists, replacing the battery or contacting customer support may be necessary.
This answer is automatically generated
Beverley A Cunningham
February 4, 2025
1.Vacuum makes a loud screeching noise when in use.
2.Do I buy a new battery or just keep charging it?
Page 1
USER MANUAL BUTURE JR400 Stick Vacuum cleaner sales@ibuture.com [Read this user manual carefully before first use. Keep this manual for further guidance in case.]...
INTRODUCTION Thank you for purchasing the BUTURE JR400 stick vacuum cleaner. Please read the user manual carefully before using the product and take safety protection measures to avoid malfunctions caused by accidental operation. If the product is given to another person, please make sure to also include this user manual.
sales@ibuture.com 3. In an emergency contact professional help immediately. 4. Leaks from the battery cells can occur under extreme conditions. Do not touch any liquid that leaks from the battery. If the liquid gets on the skin, wash immediately with soap and water.
sales@ibuture.com KNOW YOUR PRODUCT ㉑ Battery Release ④ Charging Port Button ② Battery ⑨ ③ ON/OFF Button Battery ① Indicator Suction Adjustment Button ⑤ Dust cup release button ⑩ Dust Cup ⑮ Crevice Nozzle ⑯ Round Brush ⑥ Tube Release Button ⑱...
Page 5
sales@ibuture.com Introduction Number Name To control speed, and indicating battery power, ① and having a reminder that the floor brush/dust Control Panel cup is clogged ② Battery ③ Battery Indicator To indicate battery power ④ Charging Port ⑤ Dust cup release To release dust cup button ⑥...
Page 6
sales@ibuture.com CHARGING Turn off the power before charging. Only charge with the original charger to avoid damage to the vacuum cleaner. During over-current protection and over-voltage protection, the battery indicators flash at the same time, and the screen goes out. 1.
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sales@ibuture.com 2. Connect brush heads. • To clean sofas and beds, a brush head can be assembled with the main body without a telescopic tube. • To clean floors, stairs and high places, it’s suggested to connect with telescopic tube. USING Do not exceed the "MAX"...
Page 8
sales@ibuture.com 3. Press the ON/OFF button to start work. 4. Adjust suction power. • There is a suction slider on the host control panel, which can be slid to any position of the slider to adjust the suction. Stepless suction adjustment, easy sliding, convenient for your operation.
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sales@ibuture.com • Press vertically the dust cup release button of the main body, grasp the bottom of the dust cup, and take out the dust cup. • Pull out the HEPA filter. Then open the bottom cover of the dust cup, rotate the stainless steel filter and take it out.
sales@ibuture.com Reinstallation • Put the stainless steel filter from the bottom of the dust cup and rotate it tightly (There are 3 small protrusions on the stainless steel filter's edg corresponding to the 3 small grooves on the dust cup). •...
sales@ibuture.com • Use the small cleaning brush to sweep away the trash on the roller.The knife side used to remove the tangled hairs from brush roller. • Clean the roller brush with/without water. • Push in gently to install the roller brush. Before replacing, make sure the brush is completely dry.
sales@ibuture.com TROUBLESHOOTING Common Trouble Solutions Possible causes 1. Low battery power 1. Charge before use 2. Battery damaged 2. Change a battery Vacuum can not work 3. The floor brush is blocked 3. Remove blockage in with hair or other debris suction inlet 1.
When the battery fails, the display will flash "E3" quickly, and a red light will flash quickly on the battery. The machine will Display turns black automatically shut down after and shows E3 in the Battery failure flashing for 10 seconds. In this middle case, please contact sales@ibuture.com...
Need help?
Do you have a question about the JR400 and is the answer not in the manual?
Questions and answers
My J400 has no suction or power to thw floor head, bits of wire and black casinghas been found on carpet. I clean my Vacuum after every use. Getting no reply from Customer Services for over a week now.
The BUTURE JR400 vacuum may have no suction or power to the floor head due to the following reasons:
1. Blockage – The vacuum may be clogged with debris, preventing suction. The blockage reminder on the LED display can help identify this issue.
2. Dirty or Clogged HEPA Filter – A heavily soiled filter can reduce suction. The vacuum comes with replaceable filters, so swapping out a dirty one can restore performance.
3. Battery Issues – If the battery is not charged or is faulty, the vacuum may not function. Ensure it is charged for 4-5 hours before use.
4. Improper Assembly – If parts are not securely connected, the vacuum may not work correctly. Checking all connections can help resolve this.
5. Brush Roll Issues – If the brush roll is tangled with hair or debris, it may stop spinning, affecting suction and performance. Cleaning it regularly can prevent this problem.
Checking and addressing these issues can help restore the vacuum's functionality.
This answer is automatically generated
What wrong if the battery is fully juiced, and when you turn on it powers up briefly and then turns off?
The BUTURE JR400 may power up briefly and then turn off even when the battery is fully charged due to the following reasons:
1. Battery Aging – An old or degraded battery may not hold a charge properly. Solution: Replace the battery.
2. Blocked Airflow – A full dust cup, clogged filter, or blocked telescopic tube/brush inlet can cause the vacuum to shut down. Solution: Empty the dust cup, clean or replace the filter, and remove any blockages.
3. Over Temperature Protection – If the battery temperature is too high, the vacuum may shut down. Solution: Stop using the vacuum and wait about 45 minutes for the battery to cool down.
4. Abnormal Charger Voltage – If the adapter voltage is too high or too low, the vacuum may turn off. Solution: Check the charger and contact support if necessary.
If the issue persists, replacing the battery or contacting customer support may be necessary.
This answer is automatically generated
1.Vacuum makes a loud screeching noise when in use. 2.Do I buy a new battery or just keep charging it?