DeDietrich SMART TC Technical Information

Technical Information
SMART TC°
Roomthermostat
Updates – Troubleshooting
JS

1. Check the software version before connecting

Check the SMART TC°software version before connecting it to the unit:
Connect the SMART TC° to the Gateway
Connect the Gateway to the power supply
Access the menu « Technical information » with the
rotary button.
Line Software version :
If the software version is lower than 1.93.12, perform an
update: see section 5 below
2. Make sure that the SMART TC° is connected to internet
The SMART TC must be connected to the internet to allow automatic updates.
Defects may occur if the update is not done (examples hereafter).
This connection (via the home's Wi-Fi network) allows the SMART TC:
- to get automatic updates of the software version
- to remain compatible with all smartphones and tablets. These also receive regular
software and security updates.
Use the rotary button to access the "Technical Information" menu.
Display the « ...Connection » lines,
Make the connections if they are not already established: refer to the SMART TC°
thermostat manual

3. Display blocked on the welcome screen:

This may happen when the thermostat does not receive information
from the generator. The SMART TCs from software version 1.93.12
onwards no longer have this random error.
 If the SMART TC° restarts as soon as the welcome
screen reaches 30%: this indicates that the Wi-Fi module
is defective. Replace the SMART TC.
 To check the software version:
See section 1 (above).
 To update the software version:
See section 5 (hereafter).
Q
N° IT2706A-en
1/2
EN
30/06/2022
IT2706A-en