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NLTroubleshooting
Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
42
Cause and Troubleshooting
Start/Refillwas not pressed.
PressStart/Refill.
▶
Door is not closed.
Close the door.
1.
To start the program, pressStart/Refill.
2.
Child lock is activated.
→ "Deactivate child lock", page 32
▶
Ready inis activated.
Check ifReady inis activated.
▶
→ "Buttons", Page 24
Laundry is wedged in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, pressStart/Refill.
4.
Temperature is too high.
Wait for the temperature to drop.
▶
→ "program cancel", page 31
▶
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", Page 25
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", page 48
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the drain pump", page 35
▶
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
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