Dell S2721HGFA User Manual
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Dell S2721HGFA User Manual

27 curved gaming monitor
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Dell 27 Curved Gaming Monitor
-S2721HGFA
User's Guide
Model: S2721HGFA
Regulatory model: S2721HGFt

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Summary of Contents for Dell S2721HGFA

  • Page 1 Dell 27 Curved Gaming Monitor -S2721HGFA User’s Guide Model: S2721HGFA Regulatory model: S2721HGFt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 57 Contacting Dell ......57 EU product database for energy label and product information sheet .

  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect you monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.

  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.

  • Page 7: Product Features

    • Safety, Environmental, and Regulatory Information Product features The Dell S2721HGFA monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About your monitor...

  • Page 9: Back View

    Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 10: Bottom View

    Bottom view Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secures monitor with security cable lock (sold separately). Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included).

  • Page 11: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel Type Aspect ratio 16:9 Viewable image dimensions Diagonal 684.70 mm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.21 in.) Area 200301.7 mm (310.30 in. Pixel pitch 0.3108 mm x 0.3108 mm Pixel per inch (PPI) 81.59...

  • Page 12: Resolution Specifications

    Adjustability Height adjustable stand 100 mm Tilt -5° to 21° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.

  • Page 13: Preset Display Modes

    Preset display modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VGA 720 x 400 31.47 70.08 28.322 VGA 640 x 480 31.47 59.94 25.175 VESA 640 x 480 37.5 31.5 VESA 800 x 600 37.88 60.317 VESA 800 x 600...

  • Page 14: Electrical Specifications

    Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DisplayPort /HDMI signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum) Inrush current 120 V: 30 A (Max.)

  • Page 15: Physical Characteristics

    Physical characteristics Connector type • One DisplayPort • Two HDMI 1.4 ports • One headphone port Signal cable type HDMI 1.8 m cable Dimensions (with stand) Height (extended) 493.2 mm (19.42 in.) Height (compressed) 393.0 mm (15.50 in.) Width 608.4 mm (23.95 in.) Depth 190.4 mm (7.49 in.) Dimensions (without stand)

  • Page 16: Environmental Characteristics

    Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Free monitor (excluding external cables) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing)

  • Page 17: Pin Assignments

    Pin assignments DisplayPort 20-pin side of the connected 20-pin side of the connected number signal cable number signal cable ML3(n) ML0(p) ML3(p) CONFIG1 ML2(n) CONFIG2 AUX CH (p) ML2(p) ML1(n) AUX CH (n) Hot Plug Detect ML1(p) Return ML0(n) DP_PWR About your monitor...
  • Page 18 HDMI port Pin number 19-pin side of 19-pin side of the connected signal number the connected signal cable cable TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ Reserved (N.C. on device) TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1- DDC DATA (SDA)

  • Page 19: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. About your monitor...

  • Page 20: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 21 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...

  • Page 22: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
  • Page 23 • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. About your monitor...

  • Page 24: Maintenance Guidelines

    • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.

  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 26 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting up the monitor...
  • Page 27 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. Setting up the monitor...

  • Page 28: Using The Tilt And Vertical Extension

    Using the tilt and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 29: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow Safety instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort/HDMI cable from your monitor to the computer. 3.

  • Page 30: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the...

  • Page 31: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 32: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable, flat table. 2.

  • Page 33: Operating The Monitor

    Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 34: Using The Rear-Panel Controls

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. •...
  • Page 35 Shortcut key: Brightness/Contrast When you press any of these buttons, the OSD Status Bar appears to let you know the current settings of some OSD functions. Dell 27 Gaming Monitor Preset Modes AMD FreeSync Response Time Dark Stabilizer...

  • Page 36: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description Submenus Game Use this menu to personalize your visual gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness/Contrast Game Enhance Mode Input Source AMD FreeSync Premium...
  • Page 37 Icon Menu and Description Submenus • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
  • Page 38 Icon Menu and Description Submenus Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. This feature can shift the color of the video image to green or purple.
  • Page 39 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others 75 % 75 % S2721HGFA Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 40 Reset Input Resets your monitor’s Input Source settings to the Source factory defaults. Display Use the Display menu to adjust image. Dell 27 Gaming Monitor Game Aspect Ratio Wide 16:9 Brightness/Contrast Input Color Format Input Source...
  • Page 41 • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DisplayPort or HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 27 Gaming Monitor Game Aspect Ratio Brightness/Contrast Input Color Format...
  • Page 42 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 27 Gaming Monitor Game Language English Brightness/Contrast Transparency...
  • Page 43 Icon Menu and Description Submenus Personalize Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness/Contrast Shortcut Key 2 Dark Stabilizer Input Source Shortcut Key 3 Brightness/Contrast Display Power Button LED On in On Mode Audio Reset Personalization Menu...
  • Page 44 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Dell 27 Gaming Monitor Game Display Info Brightness/Contrast DDC/CI Input Source LCD Conditioning Display Firmware M3T102 Audio Service Tag...
  • Page 45 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 46: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 47 Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 27 Gaming Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? S2721HGFA If adjust the Brightness level above the default level over 75%, the following message will...
  • Page 48 Dell 27 Gaming Monitor No HDMI 1 Cable The display will go into Standby mode in 4 minutes. Dell.com/support/S2721HGFA S2721HGFA Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby mode in 4 minutes. Dell.com/support/S2721HGFA S2721HGFA...

  • Page 49: Locking The Rear-Panel Control Buttons

    Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button. To lock the button(s): 1. Press and hold Button 5 for four seconds, a menu appears on the screen. 2.

  • Page 50: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer : •...

  • Page 51: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Gaming Monitor No DP Cable The display will go into Standby mode in 4 minutes.
  • Page 52 Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby mode in 4 minutes. Dell.com/support/S2721HGFA S2721HGFA 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

  • Page 53: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.

  • Page 54: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines Stuck-on Pixels LCD screen has •...
  • Page 55 Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 56: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...

  • Page 57: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product...

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