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Installing the Adapter
Troubleshooting
Overview
This section describes techniques for troubleshooting the port LEDs on your 3X-DEGXA-xx
Gigabit Ethernet NICs.
Checking the Port LEDs
3X-DEGXA-TA/TB:
Refer to TABLE 1-1 in this manual.
3X-DEGXA-SA/SB:
Refer to TABLE 1-2 in this manual.
Troubleshooting Checklist
The following checklist provides recommended actions to take to resolve problems installing
the DEGXA NIC or running it in your system.
Inspect all cables and connections. Verify that the cable connections at the DEGXA NIC and
the device that it is connected to are attached properly. Make sure that the cable length and
rating are compliant with requirements listed in Section "Connecting the Network Cable"
section of this manual.
Connect the NIC to a different network port and run the tests again. If the test results reflect
that the NIC is functioning properly, the original network port may be defective or
improperly configured.
Check the NIC installation by reviewing the installation steps above. Make sure that the NIC
is properly seated in a PCI-X/PCI slot. Check for specific hardware problems, such as
obvious damage to NIC components or the PCI edge connector.
Check the configuration settings, refer to the Supported Options List
http://h18002.www1.hp.com/alphaserver/
configuration rules, and/or minimum console or operating system minimum revision
requirements.
Try inserting the NIC in another PCI-X/PCI slot. If the new position works, the original slot
in your system may be defective.
Replace failed NIC with one that is known to work properly. If the second NIC works in the
slot where the first one failed, the original NIC is probably defective.
Install the NIC in another functioning system and run the tests again. If the NIC passed the
tests in the new system, the original system may be defective.
Remove all other adapters from the system and run the tests again. If the NIC passes the
tests, the other adapters may be causing contention.
2-6
for your Alpha CPU for any PCI/PCI-X Slot
hp 3X-DEGXA-xx PCI-X/PCI Gigabit Ethernet Network Interface Controller
Part Number: 3X-DEGXA-xx
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