Diagnostics; Troubleshooting And Faqs; Recovery - Lenovo ThinkCentre neo 50q Gen 4 User Manual

1. Type Bluetooth in the Windows search box and then press Enter.
2. Turn on Bluetooth, if it is off.
3. Select a Bluetooth device, and then follow the on-screen instructions.

Diagnostics

Use diagnostic solutions to test hardware components and report operating-system-controlled settings that
interfere with the correct operation of your computer.
Lenovo diagnostic tools
For information about Lenovo diagnostic tools, go to:
https://pcsupport.lenovo.com/lenovodiagnosticsolutions
The Vantage app
The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app:
1. Type Vantage in the Windows search box and press Enter.
2. Follow the on-screen instructions and run a hardware scan.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files
created by the program. You might need the log files when you speak to a Lenovo technical support
representative.

Troubleshooting and FAQs

This section lists online access to troubleshoot your computer and to frequently asked questions in Lenovo
forums. For more information, go to:

Recovery

Use the following recovery options to reset or restore your computer when your computer comes with
issues.
• Use Lenovo recovery options.
https://www.lenovo.com/tips
, or
https://forums.lenovo.com
.
Chapter 2 Get started with your computer
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