React Health Luna II Faq

Frequently Asked Patient Questions
PAP Devices
Luna II and Luna G3 Device Questions:
Q: How do I change the settings on my Luna II or G3 PAP Device?
A: Changes to your therapy settings including patient pressure must be handled by your physician or supplier, please
reach out to them to discuss any needed changes to your therapy.
Q: My pressure is too high; it is not comfortable. Can you have someone reach out to me?
A: React Health does not sell prescription devices to patients. We cannot advise you on your therapy. Please reach out
directly to your care team for assistance with your therapy.
Q: I am concerned about the type of foam used in your devices because of the June 2021 Recall of some Philips PAP
devices. Do you use the same type of foam in your devices?
A: React Health does not use the same type of foam in the devices that was involved in the Philips recall.
Q: I have a Luna II device. It came with standard non heated tubing. Is heated tubing available for the Luna II PAP
devices?
A: Yes, there is optional heated tubing available. You should reach out to your supplier to purchase as React Health
does not sell this directly to patients.
The item number for the heated tubing is as follows below:
3BCL1000 3B ComfortLine Heated Tubing Kit with Power Supply
3BCL1010 3B ComfortLine Replacement Heated Tubing
Cleaning Your Luna II or Luna G3 Device:
Q: How do I clean my Luna Device?
A: Instructions for cleaning the Luna PAP devices can be found in your User Manual
Q: Where can I buy an adapter for the SoClean device for my Luna PAP?
A: React Health, formerly 3B Medical does not recommend the use of the SoClean device. Use of the device will void the
device warranty. There is not currently a SoClean adapter available for purchase.
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