Panasonic Toughbook CF-74JCL02AM Reference Manual page 97

Troubleshooting (Advanced)
Connecting Peripherals
The connected mouse does not work.
USB floppy disk drive does not work
as a boot drive.
The RAM module is not recognized.
You do not know the address map for
IRQ, I/O port address, etc.
The device connected to the serial port
does not work.
Cannot print.
Check the mouse connection.
Install the driver compatible with the connected mouse.
If the mouse does not work even after installing the driver, set [Touch Pad] to
[Disabled] in the [Main] menu of the Setup Utility (
You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional).
Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the mini port replicator. If you
have connected to a USB port on the computer, try connecting it to one of the
other USB ports.
Set [USB Port] and [Legacy USB Support] to [Enabled] in the [Advanced] menu
of the Setup Utility ( page
Set [Boot Option #1] to [USB Floppy Disk] in the [Boot] menu of the Setup Utility
( page 79).
Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
Insert the RAM module correctly.
Use the compatible RAM module (
Check the [Information] menu in the Setup Utility (
ule is not recognized, turn off the computer and reinsert the RAM module.
To check the current address map, click [start] - [Control Panel] - [Performance
and Maintenance] - [System] - [Hardware] - [Device Manager] - [View] -
[Resources by type].
Check the connection.
The device driver may not work. Refer to the instruction manual of the device.
Do not connect 2 mouse devices simultaneously.
Set [Touch Pad] to [Disabled] in the [Main] menu of the Setup Utility (
77).
Set [Serial Port] to [Enabled] in the [Advanced] menu of the Setup Utility
( page 78).
Check the printer connection.
Turn on the printer.
The printer is not online.
No paper is in the printer tray or there is a paper jam.
Turn on the printer and connect it to the computer, and then restart the com-
puter.
Check the network connection if the printer is connected via network.
page
79).
page 41).
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97
77).
76). If the RAM mod-
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