Panasonic Toughbook CF-30CCSQZBM Reference Manual page 50

Fingerprint Reader
3
Uninstall Protector Suite
Log on to Windows as an Administrator.
A
Close all programs.
B
Click [start] - [Control Panel] - [Add or Remove Programs].
C
Click [Protector Suite *.*], and click [Change].
D
Select [Remove].
E
Select [Remove all Protector Suite *.* data], and click [Next].
F
• Uninstallation starts. Follow the on-screen instructions.
When the "Protector Suite *.* has been successfully uninstalled." Message appears, click [Finish].
G
• If the confirmation message appears, click [Yes].
• The computer restarts.
Starting Over
If the specific solutions for your problem in Fingerprint Reader (
the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.
Log on to Windows as an Administrator.
A
• You can always access the computer by using your Windows log on password.
In convenient mode, any user can access the computer by using the Windows log on password.
Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in the
B
future.
• If you exported your passport recently, this step is not required.
• If biometrics authorization works and your finger is recognized, use [Import or Export User Data] wizard, swipe your
finger and continue according to wizard's instructions.
• If biometrics authorization works, but your finger is not recognized, you can start the [Import or Export User Data]
wizard and export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you
will be prompted for a password. If you do not use [Advanced Security], enter your Windows log on password.
Otherwise, enter your [Advanced Security] backup password.
CAUTION
If you used [Advanced Security] without a backup password. There is no way to backup your data.
• If biometrics authorization does not work, there is no way to backup your data.
page 98) do not work, you can use these instructions as
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