Panasonic KX-MC6020 Operating Instructions Manual

Panasonic KX-MC6020 Operating Instructions Manual

Color laser multi-function printer
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Operating Instructions

Color Laser Multi-Function Printer
KX-MC6020
Model No.
Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function
Station (CD-ROM).
1
2
L This unit is compatible with Caller ID. You must subscribe to the appropriate service of your
service provider/telephone company.

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Summary of Contents for Panasonic KX-MC6020

  • Page 1: Operating Instructions

    Operating Instructions Color Laser Multi-Function Printer KX-MC6020 Model No. Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function Station (CD-ROM). L This unit is compatible with Caller ID. You must subscribe to the appropriate service of your...
  • Page 2 L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2008 Panasonic Communications Co., Ltd. All Rights Reserved.
  • Page 3: Important Information

    L For optimal performance, genuine Panasonic toner cartridges and drum cartridges are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum cartridge: – Damage to the unit – Poor print quality –...
  • Page 4 The unit weighs approximately 30 kg (67 lb). It is highly recommended that two people handle this unit. When moving the unit, hold the both side grips (2). For assistance, please visit http://www.panasonic.com/help Illegal copies L It is unlawful to make copies of certain documents.
  • Page 5: Table Of Contents

    1. Introduction and Installation 1. Table of Contents Accessories Supplied accessories ... 7 Accessory information ... 7 Finding the Controls Button descriptions... 8 Overview ... 9 Installation Toner cartridge and drum cartridge... 10 Recording paper... 15 2. Preparation Connections and Setup Connections ...
  • Page 6: Table Of Contents

    Table of Contents 11.Help Error Messages 11.1 Error messages – Reports ... 81 11.2 Error messages – Display ... 82 Troubleshooting 11.3 When a function does not work ... 85 12.Paper Jams Jams 12.1 Recording paper jam ... 94 12.2 Document jams (Automatic document feeder) ...
  • Page 7: Introduction And Installation

    1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge. ■ Replacement accessory – Toner cartridge...
  • Page 8: Button Descriptions

    – part number and quantity To place an order by telephone Telephone: (800) 332-5368 (Monday - Friday 9 am to 9 pm, EST.) For assistance, please visit http://www.panasonic.com/help Finding the Controls 1.3 Button descriptions A B C D E F G...
  • Page 9: Overview

    L To scan a document in color (push scan). {Stop} L To stop an operation or programming session. L To erase a character/number. For assistance, please visit http://www.panasonic.com/help 1. Introduction and Installation 1.4 Overview 1.4.1 Front view j k l m n...
  • Page 10: Toner Cartridge And Drum Cartridge

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum cartridge. L Do not add toner to the toner cartridge.
  • Page 11 (2) in the direction of the arrows. Lift up the levers (3) and open the drum cartridge cover (4). For assistance, please visit http://www.panasonic.com/help 1. Introduction and Installation Remove the orange protector (5) by pulling it toward you, then pull it completely out from the unit.
  • Page 12 Then insert it into the left side of the unit. L Make sure that the arrows (m) match to insert the drum cartridge correctly. For assistance, please visit http://www.panasonic.com/help L Do not touch or scratch the accumulator unit (n). Remove the monochrome drum cartridge from the protection bag.
  • Page 13 L Make sure that the arrows (u) match to insert the drum cartridge correctly. L Do not touch or scratch the accumulator unit (v). For assistance, please visit http://www.panasonic.com/help Before opening the protection bag of the new toner cartridges, shake them vertically more than 10 times.
  • Page 14 See step 8 on page 12 for instructions. L To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge. See page 7 for accessory information.
  • Page 15: Recording Paper

    Before loading a stack of paper, fan the paper to prevent paper jams. For assistance, please visit http://www.panasonic.com/help Load the paper, print-side up (2). Important: L Push and lock the plate (3) in the standard (28 lb) paper.
  • Page 16 Push the paper and make sure that the paper is laid flat in the standard input tray. For assistance, please visit http://www.panasonic.com/help Caution for the standard input tray L Do not drop the standard input tray.
  • Page 17: Preparation

    2 Preparation 2For assistance, please visit http://www.panasonic.com/help Connections and Setup 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. 1 Power cord L Connect to a power outlet (120 V, 60 Hz).
  • Page 18: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON Turn the power switch to the ON position (1). For assistance, please visit http://www.panasonic.com/help 2.3 Dialing mode If you cannot dial (page 43), change this setting according to your telephone line service.
  • Page 19: Selecting The Operation Mode (Scan/Copy/Fax)

    L You can change the default operation mode (feature #463 on page 59) and the timer before returning to the default operation mode (feature #464 on page 59). For assistance, please visit http://www.panasonic.com/help Document Requirements 2.5 Setting the original 2.5.1 Using the scanner glass Open the document cover (1).
  • Page 20: Using The Automatic Document Feeder

    Make a copy of the document using the scanner glass and set the copy. L Available document size, document weight and effective scanning area are as follows: For assistance, please visit http://www.panasonic.com/help Minimum document size 148 mm (6")
  • Page 21: Help Function

    Press {Menu} repeatedly to display “HELP”. Press {<} or {>} repeatedly to display the desired item. i {Set} Press {Menu} to exit. For assistance, please visit http://www.panasonic.com/help Volume 2.7 Adjusting the volume Important: L Before adjusting the volume, set the operation mode to fax mode.
  • Page 22: Date And Time

    L You can turn this feature OFF (feature #226 on page 58). For assistance, please visit http://www.panasonic.com/help 2.9 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent.
  • Page 23: Your Fax Number

    Press {<} or {>} to move the cursor to the incorrect number, and make the correction. L To erase all numbers, press and hold {Stop}. For assistance, please visit http://www.panasonic.com/help 2.11 Configuring the unit to access the LAN You can print documents, scan documents, receive faxes or send faxes using a computer on the LAN.
  • Page 24: Installing Multi-Function Station

    For assistance, please visit http://www.panasonic.com/help 2.12 Installing Multi-Function Station 2.12.1 Required computer environment Panasonic Multi-Function Station software enables the unit to carry out the following functions: – Printing on plain paper, thin and thick paper, transparencies, labels, envelopes and card stocks –...
  • Page 25 For USB connection: 1. [Connect directly with a USB cable.] i [Next] L The [Connect Device] dialog box will appear. For assistance, please visit http://www.panasonic.com/help 2. Connect the unit and a computer with the USB cable (1), then click [Next].
  • Page 26: Starting Multi-Function Station

    Multi-Function Station. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Uninstall]. Then follow the on-screen instructions. For assistance, please visit http://www.panasonic.com/help 2.13 Starting Multi-Function...
  • Page 27 Options] i [Programs] i [E-mail] 2. Select the desired MAPI-compliant E-mail software such as [Outlook Express], etc. i [OK] For assistance, please visit http://www.panasonic.com/help For Windows Vista: 1. [Start] i [Control Panel] i [Internet Options] i [Programs] i [Set programs] i...
  • Page 28: Printer

    3. Printer 3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. Open the document you want to print. Select [Print...] from the [File] menu. L The [Print] dialog box will appear.
  • Page 29: Printing On Special Media

    3.1.1 Printing on special media You can print not only on plain paper but also on special media (transparencies / labels / envelopes / card stocks). L Please refer to page 105 for information on recording paper. L To load paper, see page 15. To print on transparencies Use transparencies designed for laser printing.
  • Page 30: Printing A Received E-Mail Attachment Automatically (Lan Connection Only)

    3. Printer Twisted Curled Waved Dog-eared Do not attempt to print on any of the following types of envelopes (these may cause damage to the unit): L Envelopes with clasps, snaps or tie strings L Envelopes with transparent windows L Envelopes that use encapsulated types of adhesive that do not require moistening but rely on pressure to seal them Clasp...
  • Page 31 Note: L Printing will not stop even if you press {Stop}. L This feature can be programmed only through the web browser interface (page 56). L To view the recent scan to e-mail print information, click [List] next to [E-MAIL PRINT LOG] (page 73). L If the attached file is too heavy or is a non-supporting format, it will not be printed properly.
  • Page 32: Scanner

    4. Scanner 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by operating the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image. – Viewing using Multi-Function Viewer (Viewer) –...
  • Page 33 L The e-mail software will automatically start and the scanned image will be attached to a new e- mail message. Note: L To select the default E-mail software, see page 27. L To stop scanning, see page 76. L You can save the images in TIFF, JPEG or PDF formats.
  • Page 34: Scanning From A Computer (Pull Scan)

    4. Scanner If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the desired setting. i {Set} i {Black}/{Color} Note: L You can save the images in TIFF, JPEG or PDF formats. 4.2 Scanning from a computer (Pull Scan) Note: L When scanning a document, we recommend using...
  • Page 35 L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats.
  • Page 36: Copier

    5. Copier 5 Copier Copy 5.1 Making a copy 5.1.1 Using the scanner glass {Copy} {Contrast} {Color} {Resolution} {Black} {Fax Auto Answer} {Set} If the {Copy} light is OFF, turn it ON by pressing {Copy}. Set the original (page 19). If necessary, change the resolution and contrast according to the type of document.
  • Page 37: More Copying Features

    5.1.2 Using the automatic document feeder {Copy} {Black} {Stop} {Color} If the {Copy} light is OFF, turn it ON by pressing {Copy}. Set the original (page 20). If necessary, change the resolution and contrast according to the type of document. L To select the resolution, see page 36.
  • Page 38: Collate Copy

    5. Copier Example: 150 % enlarged copy Using the scanner glass (1): Original document Using the automatic document feeder: Original document Example: 70 % reduced copy Using the scanner glass (1): Original document Using the automatic document feeder: Original document 5.2.2 Collate copy The unit can collate multiple copies in the same order as the original document pages.
  • Page 39 5.2.3 Quick ID copy feature / Easy repeat feature (Scanner glass only) Quick ID copy feature: To copy 2-sided documents onto one page. Easy repeat feature: To copy a single document repeatedly onto one page. Note: L The copied documents will not be reduced to fit the recording paper, and useful for copying small sized documents such as business cards.
  • Page 40 5. Copier Original document Page layout “4 in 1” “8 in 1” Note: L You can save the previous page layout setting (feature #467 on page 64). 5.2.4 Poster feature (Scanner glass only) You can make copies divided into 4 (“2 × 2”) or 9 (“3 × 3”) sections to make enlarged copies of the individual sections.
  • Page 41: Copy Reservation

    Original document Page layout “8 in 1” “PORTRAIT” “LANDSCAPE” Note: L You can save the previous page layout setting (feature #467 on page 64). Separate N in 1 feature (Scanner glass only) You can separate an N in 1 copied document back into its original, separate pages.
  • Page 42 5. Copier – “ALL”: To print all documents as 1 block (monochrome printing only). 6. {Set} 7. If necessary, enter the number of documents (up to 99). L Multiple copies will be collated automatically. 8. When using the scanner glass: 1.
  • Page 43: Fax

    6 Fax Sending Faxes 6.1 Sending a fax manually Important: L You can only send faxes in monochrome. 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder.
  • Page 44: Storing Items For The One-Touch Dial Feature And Navigator Directory

    6. Fax activated (page 61). For an explanation of error messages, see page 81. 6.1.2 Using the automatic document feeder {Fax} {Monitor} {Quick Scan} {Black} If the {Fax} light is OFF, turn it ON by pressing {Fax}. Set the original (page 20). If necessary, change the resolution and contrast according to the type of document.
  • Page 45: Sending A Fax Using One-Touch Dial Feature And Navigator Directory

    Enter the telephone number, up to 32 digits. i {Set} L To program other items, repeat steps 2 to 3. {Menu} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item {Directory} Press {V} or {^} repeatedly to display the desired item.
  • Page 46: Broadcast Transmission

    6. Fax Enter the fax number using one-touch dial or navigator directory. {Black} 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 44).
  • Page 47: Sending The Same Document To Pre- Programmed Parties

    6.4.2 Adding a new item into the broadcast memory {Directory} Press {V} or {^} repeatedly to display the desired broadcast memory (“<BROADCAST>” or “<MANUAL BROAD>”). i {Menu} i {*} Press {V} or {^} repeatedly to display the desired item you want to add. i {Set} L To add other items, repeat this step (up to 20 items).
  • Page 48: Sending A Computer Document As A Fax Message From Your Computer

    6. Fax 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. Open the document you want to send. Select [Print...] from the [File] menu.
  • Page 49: Receiving A Fax Manually - Auto Answer Off

    6.7 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone or the optional handset unit. L You can only receive faxes in monochrome. 6.7.1 Activating TEL mode Set the unit to TEL mode by pressing {Fax Auto Answer} repeatedly to display “TEL MODE”.
  • Page 50: Using The Unit With An Answering Machine

    6. Fax 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine Connect the answering machine (1). L Answering machine is not supplied. L Remove the stopper (2) if attached. Set the number of rings on the answering machine to 4 rings or less.
  • Page 51: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    6.9 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service (page 53), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match the ones on a programmable junk fax prohibitor list.
  • Page 52: Receiving A Fax On Your Computer

    6. Fax 6.10 Receiving a fax on your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFF- G4 format). To receive a fax document using your computer, make sure the following features are set beforehand.
  • Page 53: Caller Id

    7 Caller ID Caller ID 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand.
  • Page 54: Erasing Caller Information

    7. Caller ID 7.3 Erasing caller information 7.3.1 Erasing all caller information Press {Menu} repeatedly to display “CALLER SETUP”. i {Set} L “CALL LIST ERASE” will be displayed. {Set} L To cancel erasing, press {Stop}, then {Menu}. {Set} i {Stop} 7.3.2 Erasing specific caller information L Make sure that the {Fax} light is ON.
  • Page 55: Distinctive Ring

    8 Distinctive Ring Distinctive Ring 8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for Distinctive Ring, you can make the unit automatically start fax reception when a call comes to the fax number.
  • Page 56: Programmable Features

    9. Programmable Features 9 Programmable Features Features Summary 9.1 Programming {Menu} {Set} {Menu} Press {#} and the 3-digit code (page 57 to page 71). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature.
  • Page 57: Basic Features

    9.2 Basic features Feature/Code Setting the quick setup {#}{1}{0}{0} Setting the date and time {#}{1}{0}{1} Setting your logo {#}{1}{0}{2} Setting your fax number {#}{1}{0}{3} Selecting the language {#}{1}{1}{0} Setting the dialing mode {#}{1}{2}{0} Setting flash time {#}{1}{2}{1} Changing the LCD display contrast {#}{1}{4}{5} Selection...
  • Page 58 9. Programmable Features Feature/Code Changing the password for feature programming via remote operation {#}{1}{5}{5} Setting the toner maintenance time {#}{1}{5}{8} Setting the ringer pattern {#}{1}{6}{1} Changing the ring count in FAX ONLY mode {#}{2}{1}{0} Setting the Caller ID list to print automatically {#}{2}{1}{6} Setting the time adjustment...
  • Page 59 Feature/Code Setting the recording paper type {#}{3}{8}{3} Setting the waiting time for the power save mode {#}{4}{0}{3} Holding the previous contrast setting {#}{4}{6}{2} Setting the default operation mode {#}{4}{6}{3} Setting the default operation mode timer {#}{4}{6}{4} Cleaning the drum {#}{4}{8}{0} Setting toner save feature {#}{4}{8}{2} Changing the color...
  • Page 60 9. Programmable Features Feature/Code Changing the color calibration for magenta color {#}{4}{8}{7} Changing the color calibration for yellow color {#}{4}{8}{8} Changing the color calibration for black color {#}{4}{8}{9} Selection Change the color calibration if color printing is too dark or too light. See page 76 for details.
  • Page 61: Fax Features

    9.3 Fax features Feature/Code Printing a confirmation report {#}{4}{0}{1} Setting the journal report to print automatically {#}{4}{0}{2} Sending documents overseas {#}{4}{1}{1} Sending a fax at a specific time {#}{4}{1}{2} Selection {0} “OFF”: Confirmation reports will not be printed. {1} “ON”: A confirmation report will be printed after every fax transmission. {2} “ERROR”...
  • Page 62 9. Programmable Features Feature/Code Setting the Error Correction Mode (ECM) {#}{4}{1}{3} Setting the connecting tone {#}{4}{1}{6} Setting the maximum fax speed {#}{4}{1}{8} Activating the Distinctive Ring feature {#}{4}{3}{0} Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} Setting auto reduction feature {#}{4}{3}{2} Changing the fax activation...
  • Page 63 Feature/Code Setting friendly reception {#}{4}{3}{8} Setting the paper input tray to use for printing received faxes {#}{4}{4}{0} Receiving a fax into the computer {#}{4}{4}{2} Setting the computer for PC fax reception {#}{4}{4}{3} Sending legal size documents using the scanner glass {#}{4}{4}{5} Resetting fax features to their default settings...
  • Page 64: Copy Features

    9. Programmable Features 9.4 Copy features Feature/Code Setting the paper input tray to use for copy {#}{4}{6}{0} Changing the default copy resolution {#}{4}{6}{1} Holding the previous page layout setting {#}{4}{6}{7} Holding the previous zoom setting {#}{4}{6}{8} Holding the previous collate setting {#}{4}{6}{9} Holding the previous duplex...
  • Page 65: Pc Print Features

    9.5 PC print features Feature/Code Setting the paper input tray in {#}{7}{6}{0} Setting the number of copies in PCL {#}{7}{6}{2} Setting the recording paper size in PCL {#}{7}{6}{3} Setting the image reduction feature in PCL {#}{7}{6}{4} Setting the recording paper direction in PCL {#}{7}{6}{5} Setting the A4 wide feature in...
  • Page 66 9. Programmable Features Feature/Code Setting the font number in {#}{7}{6}{9} Setting the font pitch/point in {#}{7}{7}{0} Setting the symbol set in PCL {#}{7}{7}{1} Setting the line breaks in PCL {#}{7}{7}{2} Setting the waiting time for auto continue mode {#}{7}{7}{3} Changing the data timeout setting {#}{7}{7}{4} Detecting monochrome...
  • Page 67 Feature/Code Setting mutual A4/letter print {#}{7}{7}{6} Selection This feature allows printing in A4-size even if letter-size recording paper is installed, and vice versa. {0} “OFF”: Deactivates this feature. {1} “ON” (default): Printing is possible between A4/letter-size. 9. Programmable Features...
  • Page 68: Scan Features

    9. Programmable Features 9.6 Scan features Feature/Code Setting the scan mode for Push Scan {#}{4}{9}{3} Holding the previous scanning parameter for Push Scan {#}{4}{9}{4} Setting the monochrome scan type {#}{4}{9}{5} Setting the information for scan to e-mail (via e-mail server) (LAN connection only) L This feature can be programmed only through...
  • Page 69 Feature/Code Registering the scan to e-mail destinations (via e-mail server) (LAN connection only) L This feature can be programmed only through the web browser interface. Setting the information for scan to FTP (LAN connection only) L This feature can be programmed only through the web browser interface.
  • Page 70: Lan Features

    9. Programmable Features 9.7 LAN features Feature/Code LAN setting with a DHCP server {#}{5}{0}{0} Setting the IP address for the LAN connection {#}{5}{0}{1} Setting the Subnet mask for the LAN connection {#}{5}{0}{2} Setting the default gateway for the LAN connection {#}{5}{0}{3} Setting the primary DNS server for the LAN...
  • Page 71 Feature/Code Approving users for the LAN connection {#}{5}{3}{2} Setting the IP address automatically for the LAN connection {#}{5}{3}{3} Setting HTTPD for the LAN connection {#}{5}{3}{4} IPv6 protocol {#}{5}{3}{5} Setting the paper input tray to use for the scan to e-mail print feature {#}{5}{6}{5} Selection...
  • Page 72: Network Features (Lan Connection Only)

    9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed only through the web browser interface. Feature Setting the community [SNMP] name for SNMP Setting the location [LAN FEATURE] where you use this unit Displaying the link local [IPv6] address Displaying the IP...
  • Page 73 Feature Setting the header print [SCAN TO E-MAIL option for the scan to e- PRINT] mail print feature Setting the information [SCAN TO E-MAIL for the scan to e-mail PRINT] print feature Displaying the scan to [SCAN TO E-MAIL e-mail print information PRINT] Note: L See the following sections for details on these related features:...
  • Page 74: Useful Information

    10. Useful Information 10 Useful Information Useful Information 10.1 Character entry The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {Stop} to erase the character or number highlighted by the cursor.
  • Page 75: Status Of The Unit

    10.2 Status of the unit 10.2.1 Using Remote Control You can easily operate the following functions from your computer. – Programming the features (page 57) – Storing, editing or erasing items in directories (page – Storing or erasing items for broadcast transmission (page 46) –...
  • Page 76: Canceling The Operations

    10. Useful Information 10.3 Canceling the operations You can cancel the current operation from the unit. You can also select the desired operation to cancel. {Stop} L “USER STOPPED” is displayed. L When “USER STOPPED” is not displayed, go to step 2.
  • Page 77: Optional Handset Unit

    Option 10.5 Optional handset unit You can add the optional handset unit. See page 7 for accessory information. Important: L Before installing or removing the optional handset unit, be sure to turn the power switch OFF. For more details about the installation, please refer to the installation guide for the optional handset unit.
  • Page 78 10. Useful Information Place the handset (9) on the handset cradle, then connect the handset cord to the handset (j). Note: L While talking to the other party, you can send a fax using the scanner glass by pressing {Black} i {1} (To receive a fax, press {2}).
  • Page 79: Optional Automatic Duplex Unit

    10.6 Optional automatic duplex unit You can add the optional automatic duplex unit. See page 7 for accessory information. A4, letter or legal-size recording paper (plain and thin) can be used. Important: L Before starting installation of the optional automatic duplex unit, be sure to turn the power switch OFF.
  • Page 80 10. Useful Information L Do not position the unit in a location where it is unstable or subject to vibrations. The unit weighs approximately 40 kg (88 lb) when the optional input tray is installed and the recording paper is fully installed.
  • Page 81: Help

    JUNK FAX PROH. REJECT MEMORY FULL NO DOCUMENT / FAILED PICKUP OTHER FAX NOT RESPONDING PRESSED THE ‘Stop’ KEY THE COVER WAS OPENED For assistance, please visit http://www.panasonic.com/help Code Cause & Solution 40-42 L A transmission or reception error occurred. Try 46-72 again or check with the other party.
  • Page 82: Error Messages - Display

    “MONOCHROME DRUM LIFE LOW” “CHANGE SUPPLIES” For assistance, please visit http://www.panasonic.com/help Cause & Solution L The toner cartridge life is finished. Replace the toner cartridge immediately. L The toner cartridge life is near its end. Replace the toner cartridge as soon as possible.
  • Page 83 “PAPER JAMMED” “PC FAIL OR BUSY” “PLEASE WAIT” For assistance, please visit http://www.panasonic.com/help Cause & Solution L The unit is cooling down the fuser unit. Wait for a while. L There is no space to store new items in navigator directory. Erase unnecessary items (page 45).
  • Page 84 “WASTE TONER NOT INSTALLED” “WASTE TONER REPLACE” “CHANGE SUPPLIES” For assistance, please visit http://www.panasonic.com/help Cause & Solution L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document is jammed. Remove the jammed document (page 99).
  • Page 85: When A Function Does Not Work

    Multi-Function Station. I cannot view the operating instructions using Multi- Function Station. For assistance, please visit http://www.panasonic.com/help Cause & Solution L Check the connections (page 17, 25). L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it.
  • Page 86: Printing Problems

    I changed the recording paper, but the printing quality is still poor. A blank sheet is ejected. For assistance, please visit http://www.panasonic.com/help Cause & Solution L The printer driver has not been installed. Install it on your computer (page 24).
  • Page 87 Even after clicking [Cancel], scanning continues. For assistance, please visit http://www.panasonic.com/help Cause & Solution L The PCL driver can be found in the following folder on the supplied CD- ROM. Operating system...
  • Page 88 L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 89 I cannot receive documents by pressing {*}{#}{9}. For assistance, please visit http://www.panasonic.com/help Cause & Solution L You used a colored paper as a document. Change the contrast (page 36) and make a lighter copy of the document, using “TEXT” resolution (page 36), and try again.
  • Page 90 I cannot receive a fax document on the computer. For assistance, please visit http://www.panasonic.com/help Cause & Solution L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 17).
  • Page 91 To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 92: Using An Answering Machine

    The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the above functions properly. Insert the CD-ROM that is supplied with the unit into your CD-ROM drive. For assistance, please visit http://www.panasonic.com/help Cause & Solution L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 92).
  • Page 93 L The [Windows Firewall] dialog box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [PCCMFLPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.
  • Page 94: Paper Jams

    12. Paper Jams Jams 12 Paper Jams 12.1 Recording paper jam Caution: L Do not pull out the jammed paper forcibly before opening the left cover. L Do not open the paper input tray as the jammed paper may be pulled and the jam may get worse. 12.1.1 When the recording paper has jammed inside of the unit The display will show the following.
  • Page 95 Remove the jammed paper. Case 1: When the recording paper has jammed near the rollers: 1. Remove the jammed paper (5) carefully by pulling it toward you. 2. Close the left cover. Case 2: When the recording paper has jammed near the fuser unit: 1.
  • Page 96 12. Paper Jams 3. Push back the green levers (8) to the original position. 4. Close the left cover. Case 3: When the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 2. Open the automatic duplex unit cover (9). 3.
  • Page 97 When the document has jammed near the recording paper exit of the automatic duplex unit: Hold the automatic duplex unit cover and remove the jammed paper (k) carefully by pulling it toward you. 4. Close the automatic duplex unit cover. 12.1.2 When the recording paper has jammed near the optional input tray The display will show the following.
  • Page 98 12. Paper Jams Close the cover at the left side of the optional input tray. 12.1.3 When the recording paper is not fed into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) –...
  • Page 99: Document Jams (Automatic Document Feeder)

    12.2 Document jams (Automatic document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. Open the ADF cover (1) while holding the document cover (2). Remove the jammed document (3) carefully. When the document has jammed near the document entrance: When the document has jammed near the document exit:...
  • Page 100: Cleaning

    13. Cleaning Cleaning 13 Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or –...
  • Page 101: Cleaning The Document Feeder Rollers

    13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (1) while holding the document cover (2).
  • Page 102: Cleaning The Paper Chute

    13. Cleaning 13.3 Cleaning the paper chute Clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper. Turn the power switch OFF. Push the left cover open lever (1) upward, then pull open the left cover (2).
  • Page 103: General Information

    14 General Information Printed Repor ts 14.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “BROADCAST LIST” – “PRINTER TEST” – “COLOR TEST” –...
  • Page 104: Specifications

    14. General Information Specifications 14.2 Specifications ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm (8 ") in width, Max. 600 mm (23 length ■ Effective scanning width: 208 mm (8 ") ■ Effective printing width: Letter/Legal: 208 mm (8 ") A4: 202 mm (7...
  • Page 105 2.4 Adjusting volume Initial Programming 2.5 Dialing mode 2.6 Date and time. 2.7 Your logo.2.8 Your fax number 3. Copy / Copying 3.1 Using the unit as a copy machine. Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.
  • Page 106 14. General Information L If you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life The drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of sheets per print job.
  • Page 107: Information Of Copyrights And Licenses

    Copyrights 14.3 Information of copyrights and licenses L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 108 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 109 Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 110 14. General Information L This product contains Net-SNMP software and is using it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...
  • Page 111 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 112 14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 113 L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 114 14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 115 L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 116 14. General Information L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 117: Index

    15. Index 15.1 Index # #100 Quick setup: 57 #101 Date and time: 22 #102 Your logo: 22 #103 Your fax number: 23 #110 Language: 57 #120 Dialing mode: 18 #121 Flash time: 57 #145 LCD display contrast: 57 #155 Change password: 58 #158 Maintenance time: 58 #161 Ringer pattern: 58 #210 FAX ring count: 58...
  • Page 118 15. Index USB: 25 Contrast hold (Feature #462): 59 Copy: 36 Booklet: 41 Collation: 38 Duplex: 41 Easy repeat: 39 N in 1: 40 N in 1 (Separate): 41 Poster: 40 Proof set: 38 Quick ID: 39 Reserve: 41 Zoom: 37 Copy features: 64 D Data timeout (Feature #774): 66 Date and time (Feature #101): 22...
  • Page 119 Font pitch/point (Feature #770): 66 Font source (Feature #768): 65 Image reduction (Feature #764): 65 Line breaks (Feature #772): 66 Line per page (Feature #767): 65 Number of copies (Feature #762): 65 Paper input tray (Feature #760): 65 Paper size (Feature #763): 65 Recording paper direction (Feature #765): 65 Symbol set (Feature #771): 66 PCL font list: 103...
  • Page 120 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 PNQX1052YA CM0508DY1068 (CD)

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