Grandstream Networks DP752 User Manual
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Grandstream Networks DP752 User Manual

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Grandstream Networks, Inc.
DP752/DP730/DP722
User Guide

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Summary of Contents for Grandstream Networks DP752

  • Page 1 Grandstream Networks, Inc. DP752/DP730/DP722 User Guide...

  • Page 2: Product Overview

    Handsets. The DP752 is a powerful DECT VoIP base station that pairs with up to 5 of Grandstream’s DP series DECT handsets to offer mobility to business and residential users. It supports a range of up to 400 meters with DP730 and up to 350 meters with DP722/DP720 outdoors and 50 meters indoors to give users the freedom to move around their work or home space, delivering efficient flexibility.
  • Page 3 SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, Protocols/Standards NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP G.711μ/a-law, G.723.1, G.729A/B, G.726-32, iLBC, G.722, OPUS, Voice Codecs G.722.2/AMR-WB (special order), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, PLC, AJB Hold, transfer, forward, 3-way conference, push to talk, intercom, downloadable phonebook (XML, LDAP, up to 3000 entries), call...

  • Page 4: Feature Highlights

    SAR(EN50360;EN50566;EN 50663;EN62209-1; EN62209-2; EN 62479); RED NB Cert RCM：AS/NZS CISPR32; AS/NZS 60950.1;AS/CA S004;AS/ACIF S040. ANATEL, EAC, UL(adapter). Feature Highlights The following tables contain the major features of the DP752 / DP730 / DP722: 5 Handsets. 10 accounts. 10 Lines. 5 Concurrent calls.
  • Page 5 G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.729A/B, iLBC and OPUS are Voice Codecs supported via companion DECT base station DP752), AEC, AGC, Ambient noise reduction on microphone capturing and advanced noise suppression on audio playing...
  • Page 6 HD Audio Yes, in both Handsets and Speakerphone modes Security DECT authentication & encryption Chinese Simple, Chinese Tradition, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hebrew, Hungarian, Japanese, Multi-language Korean, Norwegian, Polish, Portuguese, Romanian, Spanish, Turkish. Software Upgrade Over-The-Air (SUOTA), handsets provisioning Upgrade/ Provisioning Over-The-Air Multiple Line Access...
  • Page 7 G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.729A/B, iLBC and OPUS are Voice Codecs supported via companion DECT base station DP752), AEC, AGC, Ambient noise reduction on microphone capturing and advanced noise suppression on audio playing...

  • Page 8: Getting Started

    Table 6: DP722 Technical Specifications GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining best performance with the DP730/DP722 DECT Cordless HD Handsets and the DP752 DECT Cordless VoIP Base Station. Equipment Packaging...
  • Page 9 Check the package before installation. If you find anything missing, contact your system administrator. Connecting DP752 To setup the DP752 DECT Cordless VoIP Base Station, please follow the steps below: Figure 4: DP752 Back View You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE).

  • Page 10: Connecting Via Ac Power

    For better signal range, we recommend installing DP752 with LED side facing toward the usage area. Ceiling mount is recommended for better coverage. Connecting via AC power 1. Connect the micro-USB connector into the related port on the base station and connect the other end of the power adapter into an electrical power outlet.

  • Page 11: Setting Up The Charge Station

    3. After setting up the Handsets and the charge station, place the Handsets in the charge station. Figure 6: Setting up Charging Stations DP752 LED Patterns The DP752 has 5 LED lights on it. Please refer to the following table for the meaning of each light. Figure 7: DP752 LED Patterns LED Light Status Indicates Power ON/OFF.
  • Page 12 Solid ON: Handset registered to base. Fast Blinking (0.25s ON/0.25s OFF): Paging handset. Blinking (0.5s ON/0.5s OFF): Pairing mode. Table 11: DP752 LED Patterns DP730/DP722 Handsets Description The LCD screen and the Keypad are the main hardware components of the DP730/DP722.
  • Page 13 On-hook / Power Terminates calls, or turns the handset on / off. Alphanumeric Provides the digits, letters, and special characters in context-sensitive applications. For + sign, Keypad press and hold key 0. Locks keypad against unintentional entries when keep pressing #. # / Lock key Press and hold # key for approximately 2 seconds to lock the keys.
  • Page 14 Arrow key combination (Up, Allows navigation of the cursor through the displayed menu options. Down, Left, Right) Off-hook / Dial key Enters dialing mode, or dials number entered. Provides the digits, letters, and special characters in context-sensitive applications. Alphanumeric Keypad For + sign, press and hold key 0.
  • Page 15 Battery status Battery empty Battery status Battery low Battery status Battery normal Battery status Battery full Battery status Charging Signal status Not subscribed Signal status Not in range Signal status Signal very low Signal status Signal low Signal status Signal normal Signal status Signal good Signal status...
  • Page 16 Speaker status OFF – Speaker is inactivated ON – Speaker is activated Headset icon Missed Call icon Voicemail icon Ringtone status OFF – Ringtone off (Silent mode) ON – Ringtone on Keypad Lock status OFF – Keypad unlock ON – Keypad locked DND Status.
  • Page 17 Contacts Call History Registration Voice Mail Preferences Shortcut Call Features Status Settings Table 14: DP730/DP722 Icons Description DP730/DP722 Handsets Menu The Handsets has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, press “Menu” (left softkey) when the Handsets is on and in standby mode.
  • Page 18 ● Private: Private contacts include contacts visible in the current Handsets only. Contacts ● Global: Global phonebook contacts are the contacts shared between the Handsets subscribed to the DP752 base station. Note: Private/Global Phonebooks will be merged on the handset. Display the call history: 1. Missed Calls.
  • Page 19 ● Set Key 1: Configure Key 1 as VM speed dial for selected account. ● Outgoing Default Line: Select account to be use by default for outgoing calls. ● Auto Answer: Enable/Disable Auto Answer. (Default is Disabled). ● Off-Cradle Pickup: Enable/Disable Off-Cradle Pickup. If enabled, users can answer the calls by picking up the handset off-cradle.

  • Page 20: Basic Operations

    ● Do Not Disturb: Enable/disable do not disturb mode on the phone. ● Call Forward: Configure call forward feature. Call Features ● Call Waiting: Configure call waiting feature. ● Paging: Configures Inter-Handsets paging feature. ● Base Status: Display Base status (Firmware, IP address, Subnet mask, Gateway, MAC Address) Status ●...

  • Page 21: Setup Wizard

    2. On DP730/DP722, press “Subscribe” softkey if available on the main screen or access Menu �� Registration �� Register while the DP752 Radio icon is blinking. Note: “Subscribe” softkey appears only if DP730/DP722 is not registered to any DP752 base station. 3. Select BaseX (X=1-4) corresponding to the desired base station DP752, then press Subscribe.

  • Page 22: Switching Between Different Base Stations

    Registering DP730/DP722 to an additional DP752 base station Considering DP730/DP722 is previously registered to an initial base station, please follow below steps to register a Handset to an additional base station: 1. Press Menu (left softkey or the selection key) to bring up operation menu.

  • Page 23: Setting The Key Lock

    Locating a DP730/DP722 Handset from DP752 Base station In some situations, you may have a DP730/DP722 Handsets incorrectly positioned and you don’t know its current location. You can locate a DP730/DP722 Handsets from his registered DP752 base station using below steps: Locate via DP752 Web UI 1.

  • Page 24: Checking System Status

    5. Once located, you can press End Softkey to end paging call. Figure 15: Locate Handsets via Web UI Locate via DP752 Base station 1. On DP752 Base station front side, press Radio/Page button. 2. All registered Handsets will receive Paging call.

  • Page 25: Basic Network Settings

    , then select Base Status. Basic Network Settings Once connected to the network, DP752 base station will attempt to contact a DHCP server to obtain valid network settings (e.g., IP address, subnet mask, gateway address and DNS address) by default.

  • Page 26: Change Menu And Lcd Timeout

    2. Press Login to access your settings and navigate to Profiles tab and select a profile to use. Note: DP752 supports up to 4 profiles. A profile is a set of settings including general settings, network settings, SIP setting, audio setting, call settings and ring tones, etc.
  • Page 27 Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover SIP Server is defined. If “Yes”, account will register to Primary SIP Server when failover registration expires. Outbound Proxy with your Outbound Proxy IP Address or FQDN. Leave empty if not available. 4.

  • Page 28: Phone Settings

    After applying your configuration, your phone will register to your SIP Server. You can verify if your DECT phone has registered with your SIP server from your DP752 web interface under Status �� Account Status (a green background with Yes under SIP Registration column for corresponding account indicates the account(s) has been successfully registered).

  • Page 29: Changing The Base Pin Code

    1. Access DP752 Web interface. 2. Go to DECT �� General Settings. 3. Set new PIN code in Admin PIN Code field. Note: Only digits accepted. Minimum allowed length is 4 digits. Figure 23: Changing Admin Base PIN Code from DP752...

  • Page 30: Selecting Phone Language

    Selecting Phone Language The DP722/DP730 supports displaying texts in different languages. The handsets supports 20 languages (see the table of the technical specifications). The default language of the handsets is English. You can change the language according to your requirement. To change the language of the handsets, please proceed as follows: 1.
  • Page 31 Ringtones Setting the Ringer Volume on the Handsets You can adjust the ringer volume for an incoming call to one of 6 levels (level 1 to 5 and off). Level 5 is the highest level. (The DP722/DP730 Handsets are set to level 3 by default). In order to configure the desired ringer volume, proceed as follows: 1.

  • Page 32: Advisory Tones

    Figure 26: Advisory Tone Ringtones Customization DP752/730/722 allow users to use custom ringtones. Custom ringtones will be stored on DP752 base station and only selected custom ringtone will be downloaded to specific DP722/DP730 handsets. DP752 base station supports up to 10 custom ringtones.
  • Page 33 Figure 28: Downloading Custom Ringtones Step 3: Assigning a Custom Ringtone for a DP722/DP730 Handsets 1. Access DP752 Web GUI and go DECT �� HS Settings �� HS# Settings page. 2. In Custom Ringtone, select a custom ringtone from the dropdown list.

  • Page 34: Date And Time

    Note DP722/DP730 handsets can use one custom ringtone only. Date and Time On the DP722/DP730, the Date and time are displayed on the idle screen and it obtains the date and time from the Simple Network Time Protocol (SNTP) server by default. If your handsets cannot obtain the date and time from the SNTP server, you need to configure the date and time manually.

  • Page 35: Factory Functions

    Figure 31: DP730 Gestures – Facedown Hangup Close-to-Ear Backlight Figure 32: DP730 Gestures – Close-to-Ear Backlight Factory Functions The factory functions include the following diagnostic options: Keypad Diagnostic (on DP730) / Diagnostic Mode (on DP722) Audio loopback LCD on / off LCD diagnostic System Monitoring Vibration (DP730 only)
  • Page 36 3. LCD ON / OFF: Selects this option to turn off LCD. Press any button to turn on LCD. 4. LCD Diagnostic: Enters this option and press Left/Right arrow key to do LCD Diagnostic (you will notice that the color of the LCD will be changing).
  • Page 37 Reboot DP752 Base Station 1. Press Menu to bring up operation menu. 2. Use arrow keys to reach Settings 3. Navigate to select Settings �� System Settings and choose Reboot Base. 4. Enter Base PIN code (by default the PIN code is: 0000).

  • Page 38: Call Operations

    Figure 37: Resetting the Base Station CALL OPERATIONS Outgoing Default Line When a Handsets is configured with more than one line, users can change the default outgoing line on DP730/DP722 handset using keypad Menu �� Preferences �� Outgoing Default Line.

  • Page 39: Placing Calls

    Figure 38: Outgoing Default Line Placing calls To place calls, you can use the following mode: Earpiece mode: pressing the off-hook key to dial out. Speakerphone mode: pressing the speakerphone key to dial out. Headset mode: pressing the off-hook key to dial out using connected headset. During the call, you can switch the call mode by pressing the corresponding keys or connecting a headset.

  • Page 40: Dialing From Call History

    Dialing from Call history Users may use their call history entries to initiate calls. 1. Press Menu to bring up operation menu. 2. Use arrow keys to reach Call History Icon and then press “Select”. 3. Select the desired entry, then press Dial key to establish the call.

  • Page 41: Answering Calls

    3. Switch between Enabled/Disabled using left/right arrow keys and “Save” after Enabling / Disabling the option. Using DP752 Base Station Web Interface 1. Access DP752 Base Station Web Interface. 2. Go to DECT �� Handsets Settings �� HS# Settings. 3. Set “Enable Auto Answer” to “Yes”. (By default, set to “No”).

  • Page 42: Ending Calls

    3. Switch between Enabled/Disabled using left/right arrow keys and “Save” after Enabling / Disabling the option. Using DP752 Base Station Web Interface 1. Access DP752 Base Station Web Interface. 2. Go to DECT �� Handsets Settings �� HS# Settings. 3. Set “Enable Onhook on Cradle Reposition” to “Yes”. (By default, set to “No”).

  • Page 43: Call Hold/Resume

    LCD screen and a call waiting tone will be heard. If this feature is disabled, the new incoming call will be automatically rejected. There are 2 ways to activate call waiting feature either using DP722/DP730 Handsets Menu or using DP752 Base Station Web Interface.

  • Page 44: Do Not Disturb

    DND is enabled / disabled. You can navigate to Status �� Line status to check if the DND mode is enabled on the base station. You can also navigate via web interface of DP752 �� Status �� Line Options. Call Forward The call forward feature will allow you to forward all the incoming calls to the desired number.

  • Page 45: Blind Transfer

    Blind Transfer 1. Press the “Options” softkey during a call, and then select Blind Transfer, or press the softkey Transfer for DP730. 2. The initial call will be on hold, enter the number you want to transfer the call to. 3.

  • Page 46: Way Conference

    Set Voice Mail Feature Code There are 2 ways to set Voice Mail Feature Code, either using DP722/DP730 Handsets Menu or using DP752 Base Station Web Interface. Note: The Voice Mail Feature Code depends on the service provider or IP-PBX used. For example, if UCM6xxx as SIP server, the Voice Mail Feature Code is *97.
  • Page 47 Users can access directly voicemail menu to play messages, by clicking on “View” (left softkey) when the notification of a new voicemail pops up on the DP722/DP730’s LCD screen. If VM is protected by a password, users can enter the password using DP722/DP730 keypad after reaching Voice Mail system.

  • Page 48: Call Features

    PTT will be remaining forever until all party exit the PTT call. Call Features The DP752/DP722/DP730 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc.

  • Page 49: Restore Factory Default Settings

    Call with Caller ID Enabled (per call) Off hook the phone; Dial *82 and then enter the number to dial out. Unconditional Call Forward. To set up unconditional call forward: Off hook the phone; Dial *72 and then enter the number to forward the call; Press OK softkey or SEND key.

  • Page 50: Change Log

    6. Wait for about 1-3 minutes, the DP722/DP730 will boot up with setup wizard for initial language and date format settings. CHANGE LOG This section documents significant changes from previous versions of user guide for DP752/DP722/DP730. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
  • Page 51 Firmware Version 1.0.9.9 No major changes. Firmware Version 1.0.9.1 Added support for Intercom feature. [Intercommunication] Firmware Version 1.0.7.5 This is the initial version for DP752/DP730/DP722. Need Support? Can’t find the answer you’re looking for? Don’t worry we’re here to help! CONTACT SUPPORT...

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Dp730Dp722Dp75 series

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