Grandstream Networks DP755 User Manual
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Grandstream Networks DP755 User Manual

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Grandstream Networks, Inc.
DP755/DP730/DP722
User Guide

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Summary of Contents for Grandstream Networks DP755

  • Page 1 Grandstream Networks, Inc. DP755/DP730/DP722 User Guide...

  • Page 2: Product Overview

    Handsets. The DP755 is a powerful Dect VoIP Phone Base station that pairs with up to 10 of Grandstream’s DP series DECT handsets to offer mobility to business and residential users. It supports a range of up to 400 meters with DP730 and up to 350 meters with DP722/DP720 outdoors and 50 meters indoors to give users the freedom to move around their work or home space, delivering efficient flexibility.
  • Page 3 DP722 Features at a Glance DP755 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for the Base station DP755. Telephony standards: DECT Frequency bands: ● 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US) ●...
  • Page 4 62479); RED NB Cert RCM：AS/NZS CISPR32; AS/NZS 60950.1;AS/CA S004;AS/ACIF S040. ANATEL, EAC, UL(adapter). DP755 Technical Specifications DP730 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for the DP730 handsets.
  • Page 5 G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.729A/B, iLBC and OPUS are supported via Voice Codecs companion DECT base station DP755), AEC, AGC, Ambient noise reduction on microphone capturing and advanced noise suppression on audio playing...
  • Page 6 G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.729A/B, iLBC and OPUS are supported via Voice Codecs companion DECT base station DP755), AEC, AGC, Ambient noise reduction on microphone capturing and advanced noise suppression on audio playing...

  • Page 7: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the DP730/DP722 DECT Cordless HD Handsets and the DP755 DECT Cordless VoIP Base Station. Equipment Packaging DP755 ●...
  • Page 8 Equipment Packaging – DP755 DP755 Package Content DP730 ● 1 Handset unit ● 1 Universal power supply 5V ● 1 Charging station DP730 ● 1 Handset Belt ● 1 Rechargeable Li-ion battery ● 1 Quick Installation Guide Equipment Packaging – DP730...

  • Page 9: Connecting Via Ac Power

    You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE). Note For better signal range, we recommend installing DP755 with LED side facing toward the usage area. Ceiling mount is recommended for better coverage.

  • Page 10: Battery Information

    Note Please charge the batteries fully before using the Handsets for the first time. Setting up the DP730/DP722 Battery Information DP722 Batteries Specifications DP730 battery specifications Technology: Nickel Metal Hydride (Ni-MH) Technology: Li-ion Size: AAA Nominal Voltage: 3.8V Voltage: 1.2V Capacity: 1500mAh Capacity: 800mAh Charging time: 12 hours from empty to full...
  • Page 11 Setting up Charging Stations DP755 LED Patterns The DP755 has 3 LED lights on it. Please refer to the following table for the meaning of each light. DP755 LED Patterns LED Light Status Indicates Power ON/OFF. Indicates status of SIP account registration and network Solid ON: SIP account registered.
  • Page 12 LCD display Shows call information, handset status icons, prompt messages, etc. 4 Arrow key Permits navigation of the cursor through the displayed menu options. combination Men/Ok key Selects the option chosen by the cursor. (Enters the main menu from the home screen.) Off-hook / Dial key Enters dialing mode, or dials number entered.
  • Page 13 Earphone Delivers audio output. Volume up / Down Keys Configure the handset and ringtone volume. PTT Key PTT (Push-to-Talk) button, to initiate PTT call. Hands-free / Speaker key Switches between Handset and Hands-free / Speaker modes. Arrow key combination (Up, Allows navigation of the cursor through the displayed menu options.
  • Page 14 Battery status Not equipped with battery Battery status Battery empty Battery status Battery low Battery status Battery normal Battery status Battery full Battery status Charging Signal status Not subscribed Signal status Not in range Signal status Signal very low Signal status Signal low Signal status Signal normal...
  • Page 15 Speaker status OFF – Speaker is inactivated ON – Speaker is activated Headset icon Missed Call icon Voicemail icon Ringtone status OFF – Ringtone off (Silent mode) ON – Ringtone on Keypad Lock status OFF – Keypad unlock ON – Keypad locked DND Status.
  • Page 16 Contacts Call History Registration Voice Mail Preferences Shortcut Call Features Status Settings DP730/DP722 Icons Description DP730/DP722 Handsets Menu The Handsets has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, press “Menu” (left softkey) when the Handsets is on and in standby mode. Press Arrow keys to navigate to the menu option you require. Then press “Select”...
  • Page 17 ● Private: Private contacts include contacts visible in the current Handsets only. Contacts ● Global: Global phonebook contacts are the contacts shared between the Handsets subscribed to the DP755 base station. Note: Private/Global Phonebooks will be merged on the handset. Display the call history: 1. Missed Calls.
  • Page 18 ● Off-Cradle Pickup: Enable/Disable Off-Cradle Pickup. If enabled, users can answer the calls by picking up the handset off-cradle. (Default is Disabled). ● On-Cradle Hangup: Enable/Disable On-Cradle Hangup. If enabled, users can end the call by placing the handset on-cradle. (Default is Disabled).

  • Page 19: Basic Operations

    ● Handset Name: Change the Handset name. ● Phone Language: Select the language to be displayed on the phone’s LCD. (Default is English.) ● Date/Time: Configure date and time on the Handsets. ● Audio: Specify ringtones for internal/external calls, the volume, advisory tones (Keypad, Confirmation, Low battery notifications) and Vibration mode (DP730 only).

  • Page 20: Setup Wizard

    2. On DP730/DP722, press “Subscribe” softkey if available on the main screen or access Menu �� Registration �� Register while the DP755 Radio icon is blinking. Note: “Subscribe” softkey appears only if DP730/DP722 is not registered to any DP755 base station. 3. Select BaseX (X=1-4) corresponding to the desired base station DP755, then press Subscribe.

  • Page 21: Switching Between Different Base Stations

    4. Select the Handsets to be unregistered and press “Deregister” (left softkey). 5. Enter the system PIN code (default: 0000). 6. Press “Done” (left softkey) to confirm or “Back” (right softkey) to cancel. Using DP755 Base Station UI: 1. Access DP755 Web Interface. 2. Go to Status ��...

  • Page 22: Setting The Key Lock

    Locating a DP730/DP722 Handset from DP755 Base station In some situations, you may have a DP730/DP722 Handsets incorrectly positioned and you don’t know its current location. You can locate a DP730/DP722 Handsets from his registered DP755 base station using below steps: Locate via DP755 Web UI 1.

  • Page 23: Checking System Status

    Locate Handsets via Web UI Locate via DP755 Base station 1. On DP755 Base station front side, press Radio/Page button. 2. All registered Handsets will receive Paging call. 3. Once located, you can end the paging calling by pressing any key on the Handsets or by pressing again Radio/Page button.

  • Page 24: Basic Network Settings

    , then select Base Status. Basic Network Settings Once connected to the network, DP755 base station will attempt to contact a DHCP server to obtain valid network settings (e.g., IP address, subnet mask, gateway address and DNS address) by default.

  • Page 25: Return To Idle Screen

    2. Press Login to access your settings and navigate to Accounts tab and select an account to use. Note: DP755 supports up to 20 accounts . An account is a set of settings including general settings, network settings, SIP setting, audio setting, call settings and ring tones, etc.
  • Page 26 Account Status After applying your configuration, your phone will register to your SIP Server. You can verify if your DECT phone has registered with your SIP server from your DP755 web interface under Status �� Account Status (a green background with Yes under SIP Registration column for corresponding account indicates the...

  • Page 27: Phone Settings

    4. Enter the desired name and press “Rename” and then the DP722/DP730 will display a confirmation message that the rename operation was successful. Handsets Name-editing Using DP755 Base Station UI: 1. Access DP755 Web Interface. 2. Go to DECT ��...

  • Page 28: Changing The Base Pin Code

    Using DP755 Base Station UI: 1. Access DP755 Web interface. 2. Go to DECT �� General Settings. 3. Set new PIN code in Admin PIN Code field. Note: Only digits accepted. Minimum allowed length is 4 digits. Changing Admin Base PIN Code from DP755...

  • Page 29: Selecting Phone Language

    Selecting Phone Language The DP722/DP730 supports displaying texts in different languages. The handsets supports 20 languages (see the table of the technical specifications). The default language of the handsets is English. You can change the language according to your requirement. To change the language of the handsets, please proceed as follows: 1.

  • Page 30: Advisory Tones

    In order to configure the desired ringer volume, proceed as follows: 1. Press Menu to bring up operation menu. 2. Use arrow keys to reach Settings 3. Navigate to select Audio (For DP722) and Audio & Vibration (for DP730) �� Volume. 4.
  • Page 31 Advisory Tone Ringtones Customization DP755/730/722 allow users to use custom ringtones. Custom ringtones will be stored on DP755 base station and only selected custom ringtone will be downloaded to specific DP722/DP730 handsets. DP755 base station supports up to 10 custom ringtones.

  • Page 32: Date And Time

    Downloading Custom Ringtones Step 3: Assigning a Custom Ringtone for a DP722/DP730 Handsets 1. Access DP755 Web GUI and go DECT �� HS Settings �� HS# Settings page. 2. In Custom Ringtone, select a custom ringtone from the dropdown list.
  • Page 33 Date and Time Settings Gestures (DP730 only) To configure Gesture options, follow instructions below: 1. On DP730 LCD Menu Settings, select Settings �� Gestures. 2. Set “Close-to-Ear Backlight” to On, to enable the LCD backlight when the handset is close to ear. 3.

  • Page 34: Factory Functions

    Factory Functions The factory functions include the following diagnostic options: Keypad Diagnostic (on DP730) / Diagnostic Mode (on DP722) Audio loopback LCD on / off LCD diagnostic System Monitoring Vibration (DP730 only) Acceleration Sensor (DP730 only) Proximity sensor (DP730 only) 1.
  • Page 35 4. The LCD screen will display a prompt message to confirm the firmware downloading / upgrading press the right softkey “Back” to dismiss the upgrade process. Firmware Upgrade Reboot DP755 Base Station 1. Press Menu to bring up operation menu. 2. Use arrow keys to reach Settings 3.
  • Page 36 Figure 36: Rebooting the Base Station Reset DP722/DP730 Handsets The users can reset the new settings made on the handsets after performing factory reset. To reset your handsets to the default settings: 1. Press Menu to bring up operation menu. 2.

  • Page 37: Call Operations

    CALL OPERATIONS Outgoing Default Line When a Handsets is configured with more than one line, users can change the default outgoing line on DP730/DP722 handset using keypad Menu �� Preferences �� Outgoing Default Line. Figure 38: Outgoing Default Line Placing calls To place calls, you can use the following mode: Earpiece mode: pressing the off-hook key to dial out.

  • Page 38: Dialing From Call History

    2. Press Dial key or Speaker key . The handsets will use the default outgoing line to dial out. 3. To terminate the call, press Hang-Up key Note: To change the default outgoing line, please refer to [Outgoing Default Line]. Selecting the outgoing line: 1.

  • Page 39: Answering Calls

    4. Press Dial Key to initiate the call. Note: In step 4, users can press “Options” softkey followed by “Edit Dial” option to initiate the call. Note Redialing can be performed via the pound key “#” when configured accordingly. Intercommunication Users may make phone calls between different handsets directly without remembering each user’s phone number.

  • Page 40: Ending Calls

    3. Switch between Enabled/Disabled using left/right arrow keys and “Save” after Enabling / Disabling the option. Using DP755 Base Station Web Interface 1. Access DP755 Base Station Web Interface. 2. Go to DECT �� Handsets Settings �� HS# Settings. 3. Set “Enable Auto Answer” to “Yes”. (By default, set to “No”).

  • Page 41: Rejecting Calls

    Note To accept incoming direct IP call, Use Random Port setting should be set to NO. If set to YES, it can only dial out. The setting is available on DP755 web interface �� Settings �� General Settings. Call Hold/Resume During an established call, you can put the call on hold and resume following below steps: 1.

  • Page 42: Call Waiting

    LCD screen and a call waiting tone will be heard. If this feature is disabled, the new incoming call will be automatically rejected. There are 2 ways to activate call waiting feature either using DP722/DP730 Handsets Menu or using DP755 Base Station Web Interface.
  • Page 43 Forward Busy Dest: Incoming calls are immediately forwarded if the line is busy. Forward No Answer Dest: Incoming calls are forwarded if not answered after a period of time. To enable the call forward, please refer to the following steps: 1.

  • Page 44: Way Conference

    Set Voice Mail Feature Code There are 2 ways to set Voice Mail Feature Code, either using DP722/DP730 Handsets Menu or using DP755 Base Station Web Interface. Note: The Voice Mail Feature Code depends on the service provider or IP-PBX used. For example, if UCM6xxx as SIP server, the...

  • Page 45: Play Voice Mail Messages

    Set Voice Mail sub menu. 3. Select the account and enter the “VM Access Number”, then press “Save” softkey. Using DP755 Base Station Web Interface 1. Access DP755 Base Station Web Interface. 2. Go to Accounts�� General settings. 3. Configure Voice Mail Access Number.
  • Page 46 3. Keep holding PTT key while speaking. The channel status will change to Sending PTT to indicate that you are transmitting as displayed on the following screenshot. PTT Transmission To terminate PTT call, press button. Note User should expect a delay of 6-8 seconds to establish PTT call due to DECT signaling, and which will not exist once PTT call is established.

  • Page 47: Call Features

    Call Features The DP755/DP722/DP730 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Block Caller ID (for all subsequent calls) Off hook the phone; Dial *30. Send Caller ID (for all subsequent calls) Off hook the phone;...

  • Page 48: Restore Factory Default Settings

    6. Wait for about 1-3 minutes, the DP722/DP730 will boot up with setup wizard for initial language and date format settings. CHANGE LOG This section documents significant changes from previous versions of the user guide for DP755/DP722/DP730. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
  • Page 49 Need Support? Can’t find the answer you’re looking for? Don’t worry we’re here to help! CONTACT SUPPORT...

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