Stirling STR-FLW10W Instruction Manual
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Stirling STR-FLW10W Instruction Manual

Front load washing machine with wi-fi function
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10 kg Front Load Washing Machine
with Wi-Fi Function
Model Number STR-FLW10W
INSTRUCTION MANUAL
AFTER SALES SUPPORT
info@tempo.org
1300 112 534
AUS
1300 886 649
MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021

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Summary of Contents for Stirling STR-FLW10W

  • Page 1 10 kg Front Load Washing Machine with Wi-Fi Function Model Number STR-FLW10W INSTRUCTION MANUAL AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 2 Welcome ® Congratulations on choosing to buy a STIRLING product. ® All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 3 Year Warranty.

  • Page 3: Table Of Contents

    General Safety Instructions Unpacking Product Overview Installation Instructions Wi-Fi Connection FAQs and Troubleshooting Guide Other Useful Information Repair and Refurbished Goods or Parts Notice AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 4: Warranty Details

    You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 5: General Safety Instructions

    If the cord is damaged, it must be replaced by the manufacturer’s service agent or a properly qualified person in order to avoid a hazard. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 6 • Drainage: Do not allow the water drained out of the appliance to accumulate. • Ventilation openings: Do not cover any air inlet or exhaust openings. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 7 – clothes that have any residues of flammable materials, as this may result in fire or explosion. For example, articles that have been cleaned in, washed in, soaked AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 8 • Service: Only have the appliance serviced by authorised service personnel. Service or repairs carried out by inexperienced or unqualified persons may cause injury and/or make more serious repairs to the appliance necessary. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 9: Unpacking

    • Read this manual to familiarise yourself with all the parts and operating principles of the washing machine. Pay particular attention to the safety instructions on the previous pages. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 10: Product Overview

    Drain pump filter (behind the service cover) Top cover Control panel with LED display Wash/spin drum 10 Housing 11 Door seal 12 Adjustable feet (4) AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 11 All images in this manual are for reference purposes only. Parts are not necessarily pictured to scale. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 12: Installation

    Stability is important to prevent the washing machine from moving during operation. Make sure that the machine does not stand on the power cord. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 13 WARNING! The lock nuts on all four feet must be screwed tightly against the housing, otherwise the machine may vibrate noisily during operation. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 14 • Ensure a loop is formed in the drain hose to prevent waste from the sink entering the washing machine. • If required, the drain hose may be extended to a length of 4 m. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 15 If temperatures drops to below 0 °C, transfer it to an area with a warmer ambient temperature before use and ensure no residual water is frozen in hoses and pipes. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 16 Use only the new (supplied) hose with your new appliance. Do not use a hose from an existing machine, or one that has been used previously. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 17 • All electrical connections must be made by qualified personnel, and all instructions in this manual as well as local safety regulations must be observed. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 18: Instructions

    10 OFF [ O ] position At the end of a program, turn the knob to the [ O ] position to switch the machine off. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 19 – Flickers when the machine is in operation. Final spin – Stays brightly lit when the program is paused. – Turns off when the program is finished. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 20 60 °C and 1400 rpm spin speed). It is the most energy and water efficient program with the highest washing intensity for normally soiled cotton laundry. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 21 Synthetic or mixed fabrics, underwear, coloured garments or Synthetics non-shrink shirts AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 22 Do not attempt to open the door forcibly. Doing so is unsafe and will cause damage to the locking mechanism. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 23 The middle compartment is for fabric softener. It will be dispersed through the washing during the last rinse cycle. Concentrated fabric softeners should be diluted as required. Do not exceed the maximum level mark. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 24 - items such as ties, suits, evening attire; silk or fur attire; or anything else labelled unsuitable for machine-washing—always check the garment label (see page 32). AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 25 If after 15 minutes the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, please redistributed the load manually and reselect the spin program. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 26: Wi-Fi Connection

    In order to do this, make sure you have the STIRLING Smart Home app installed or updated on your mobile device, your Wi-Fi router is switched on and your mobile device connected to your home Wi-Fi network.
  • Page 27 The device only recognises ONE registered user. But you can share access to the device with other members of your household if they have the latest version of the STIRLING Smart Home app updated on their phone. To share the device, proceed as follows: On the device’s main control page, click the edit symbol in the corner, then select to...
  • Page 28 Also ensure that your router is connected to the mains supply and that the router and your mobile phone are properly connected to your Wi-Fi network. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 29: Faqs And Troubleshooting Guide

    • If the motor is malfunctioning, call for a service. [ E06 ] Heater problem Call for a service. Temperature Call for a service. [ E07 ] sensor problems AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 30 • Ensure to check pockets • A loose object is knocking before the wash and remove against the drum walls. any coins, hairpins, etc. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 31: Other Useful Information

    Tumble dry normal Drip dry y clean normal cycle with any solvent y clean normal cycle Dry flat Line/hang to dry petroleum solvent only AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 32 AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 33 • Leave the door slightly ajar so the inside can dry properly. This will also help prevent the development of mould or odours. Fig. 18 AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 34 4. When all frozen water has thawed, reconnect the water supply hose, open the tap and start the machine to check whether all blockages have been removed. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 35 Fig. 20 Fig. 21 Fig. 22 WARNING! Make sure to reinstall the drain pump filter and close the cover panel securely, otherwise water may leak. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 36 The RCM Mark (Regulatory Compliance Mark) indicates that the product complies with the relevant guidelines of the ACMA as well as corresponding government requirements for the safety of electrical devices. E209 AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 37 Contact your local authorities for advice on recycling facilities in your area. Or find recycling scheme services listed on Planet Ark’s website at www.recyclingnearyou.com.au, or call Planet Ark on 1300 733 712. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 38 This page has been left blank intentionally. AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

  • Page 39: Repair And Refurbished Goods Or Parts Notice

    PO BOX 132, Frenchs Forest NSW 1640, Australia Email: info@tempo.org Tempo Help Desk: 1300 112 534 (Aust) (Operating Hours: Mon–Sat 09:00 am to 06:00 pm AEST) AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...
  • Page 40 Minor updates, pages 15 and 19 V1.2 1 July 2021 Minor updates Page 20 V1.3 11 Aug 2021 Minor updates Page 1, 10, 15, 18, 20 and 21 AFTER SALES SUPPORT info@tempo.org 1300 112 534 1300 886 649 MODEL: STR-FLW10W PRODUCT CODE: 706683 11/2021...

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