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Summary of Contents for Stirling STR-TLW10W
- Page 1 10 kg Top Load Washing Machine Model Number STR-TLW10W INSTRUCTION MANUAL AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
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Page 2: Welcome
Welcome ® Congratulations on choosing to buy a STIRLING product. ® All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will enjoy using your purchase for many years to come. -
Page 3: Table Of Contents
Contents Welcome Warranty Details General Safety Instructions Unpacking Product Overview Installation Getting Started Instructions FAQs and Troubleshooting Other Useful Information Repair and Refurbished Goods or Parts Notice AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... -
Page 4: Warranty Details
YEAR IN HOME WARRANTY AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534... -
Page 5: General Safety Instructions
• Winding the cord: If winding the power cord, avoid tight bends as this could damage the cord. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... - Page 6 • Do NOT wash the following items in the washing machine: – rain jackets, raincoats, fishing coats and similar waterproof clothes or covers – carpets or floor rugs AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
- Page 7 • Installation: Make sure that all water and electrical connections are made by qualified persons only, observing all local safety regulations and following the instructions in this manual (refer to “Installation”, pages 12–15). Do not use until fully installed. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
- Page 8 • Service: Only have the appliance serviced by authorised service personnel. Service or repairs carried out by inexperienced or unqualified persons may cause injury and/or make more serious repairs to the appliance necessary. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
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Page 9: Unpacking
• Fasten the base cover to the base with the supplied screws (in the accessories bag). • Carefully set the washer upright and let it rest. Fig. 1 Screwdriver Bottom lid Soft padding AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... -
Page 10: Product Overview
Control panel product purchased. All images in this Housing manual are for reference purposes only. Adjustable foot (1) Parts are not necessarily pictured to scale. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534... - Page 11 1 Cold water supply hose 1 Hot water supply hose 1 Drain hose with support (elbow) 1 Bottom cover and 2 screws Documentation (not shown) Instruction manual Quick start guide Warranty certificate AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
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Page 12: Installation
If the washing machine is stored in an environment below 0°C, it must be left at room temperature for about 4 hours before it can be used to prevent any frost causing damage to the machine. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534... - Page 13 • Make sure your hot water from the tap is no hotter than 50°C. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
- Page 14 • If installing the drain hose into a sink or tub, the height of the drain hose (A) must not exceed 90 cm from the bottom of the machine (Fig. 13). Fig. 12 Fig. 13 outlet less than 6 cm AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
- Page 15 30 mA to provide additional safety protection when using electrical appliances. See your electrician for professional advice. • All electrical connections must be made by qualified personnel, and all instructions in this manual as well as local safety regulations must be observed. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
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Page 16: Getting Started
After the program has started, press the WATER LEVEL and PROGRAM buttons at the same time and hold for 1.5 seconds to activate the child lock. When the buzzer sounds, all buttons will be locked. Repeat the action to release the child lock. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534... - Page 17 The thickness, size and type of your washing load will affect the actual washing capacity. • When washing small loads weighing less than 1kg, always select a low water level so as to prevent splashing during the washing process. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
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Page 18: Instructions
In such a case, only programs that operate with cold and warm water will be able to function, but with cold water only. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534... - Page 19 If adding fabric softener, dilute it with water and carefully add it into the slot on the balance ring at the start of the final rinse. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
- Page 20 • In order to protect the internal electronic components of the washing machine, the washing machine will be shut down directly if the cover is opened repeatedly for more than 10 times within a short time. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
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Page 21: Faqs And Troubleshooting
This is the default setting of the machine. You first have to pause the machine. If none of the solutions offered above and on the following page help you solve the problem, please contact our after sales support centre for advice. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... - Page 22 Then contact our Memory chip after sales support centre and book a service. failure The machine No display will not start. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
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Page 23: Other Useful Information
Liquid detergents can cause detergent scum to build up around the outside of the tub, which cold water will not remove and which can cause bacteria, unpleasant odours, and eventually soiling of your wash load. AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... - Page 24 Clean the mesh filters inside the inlet valves thoroughly using a soft brush (Fig. 18). Then reconnect the water inlet hoses. Fig. 18 AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
- Page 25 Our after sales support centre stocks spare drain hoses, water inlet hoses, filters and adjustable feet for the appliance. To purchase a part, contact the afetr sales support 1300 112 534 or online at tempo.org/support. centre on AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
- Page 26 Contact your local authorities for advice on recycling facilities in your area. Or find recycling scheme services listed on Planet Ark’s website at www.recyclingnearyou.com.au, or call Planet Ark on 1300 733 712. AFTER SALES SUPPORT tempo.org/support MODEL: STR-TLW10W 1300 112 534...
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Page 27: Repair And Refurbished Goods Or Parts Notice
PO BOX 132, Frenchs Forest NSW 1640, Australia Web Support: tempo.org/support Tempo Help Desk: 1300 112 534 (Aust) (Operating Hours: Mon–Sat 09:00 am to 06:00 pm AEST) YEAR IN HOME WARRANTY AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W... - Page 28 24 December 2021 Minor changes on pg 26 V2.2 18 January 2022 Minor changes on pg 16 V3.0 10 March 2022 2022 rerelease V3.1 29 March 2022 Minor updates, page 18 AFTER SALES SUPPORT tempo.org/support 1300 112 534 MODEL: STR-TLW10W...
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