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Wireless problems – Improve Reception
If you are experiencing wireless reception dropouts or disconnections, there may be two basic reasons:
Interference from obstacles, location, or other electromagnetic devices, or
Poor channel separation
This guide describes the solution to these problems.
Avoid obstacles and interference
Avoid placing your WiFi Gateway near devices that may emit radio "noise," such as microwave ovens or
"dense" objects that can inhibit wireless communication.
Such devices and objects include:
Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as those listed above are not
blocking the signal's path (between your devices and the WiFi Gateway).
If you have a cordless phone and the performance of your wireless network continues to be impaired after
considering the above issues:
Try moving cordless phones away from your WiFi Gateway and your wireless-enabled
computers.
Wireless Reception & Dropout Troubleshooting Guide – CF40MESH
FA01369 v. 1.01 8 February 2023
Wireless Reception & Dropout
Troubleshooting Guide
CF40MESH
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Summary of Contents for Casa Systems NetComm CF40MESH
- Page 1 Wireless Reception & Dropout Troubleshooting Guide CF40MESH Wireless problems – Improve Reception If you are experiencing wireless reception dropouts or disconnections, there may be two basic reasons: Interference from obstacles, location, or other electromagnetic devices, or Poor channel separation ...
- Page 2 2 of 4 Unplug and remove the battery from any cordless phone that operates on the 2.4GHz or 5GHz band (check manufacturer’s information). If this fixes the problem, your phone may be interfering with the WiFi Gateway. If your phone supports channel selection, change the channel on the phone to the farthest ...
- Page 3 3 of 4 Log in to the Web Interface Connect your computer to the Gateway using wired or wireless connection. A computer connected using ethernet cable is strongly recommended. Open a web browser (such as Internet Explorer, Google Chrome, Safari or Mozilla Firefox), type following address into the address bar and press Enter.
- Page 4 4 of 4 Now select WiFi Advanced The Wi-Fi – Advanced page opens. From the Channel drop down list select a numbered Channel (1 thru 13) instead of the default selection of: Auto Recommended channels to use are 1, 3, or 9, but you may need to test all channels to find out what is the best channel for your environment.
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