Panasonic KX-TG1000N Operating Instructions Manual
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Panasonic KX-TG1000N Operating Instructions Manual

2.4ghz multi-handset cordless phone system
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Download this manual See also: Installation Manual
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 12 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
2.4GHz Multi-Handset Cordless Phone System
Model No.
Operating Instructions
KX-TG1000N
Pulse-or-tone dialing capability
Caller ID Compatible

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Summary of Contents for Panasonic KX-TG1000N

  • Page 1 PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 12 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico 2.4GHz Multi-Handset Cordless Phone System KX-TG1000N Model No. Pulse-or-tone dialing capability...

  • Page 2: Before Initial Use

    INSTRUCTIONS on page 74 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 12 hours before initial use (p. 11). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ....... . . 6 Display ..........9 Settings.
  • Page 5 Editing a stored number in the Phonebook ....40 Erasing an Item from the Phonebook ....41 Intercom .

  • Page 6: Location Of Controls

    Location of Controls Base unit Charge Contacts (p. 12) MIC (Microphone) (p. 23, 43) (REDIAL) (DIGITALÒSP-PHONE) Button and Indicator (p. 23, 25) (LOCATOR/INTERCOM) Button (p. 24) (HOLD) Speaker (p. 24) Button (p. 24) (Speakerphone) Button (p. 43, 45, 56, 58) Spare Battery Compartment (p.
  • Page 7 VOICE MAIL Indicator (p. 46) POWER Indicator (p. 10, 13, 17) IN USE Indicator (p. 13, 17, 19, 23) CHARGE Indicator (p. 11, 64) Button (p. 47) (TONE) One-Touch Auto Dial Buttons (p. 34) (M1) (M2) (M3) VOLUME (p. 17, 24) Button and Indicator (MUTE) (p.
  • Page 8 Location of Controls Handset Back side Speaker (p. 20) Headset Jack (p. 66) (Talk)/ Button (FLASH) (p. 19, 25, 46, 47) Button (p. 47) (TONE) Button (p. 20) (SP-PHONE) VOICE MAIL Indicator (p. 46) Antenna Receiver (p. 20) Display (p. 9) Function Buttons (p.

  • Page 9: Display

    Display Standby mode While the unit is not in use, the display will be shown as follows. HANDSET 1 2 NEW CALLS R D L MENU Handset icons The talk icon with the unit number which is engaged in an external call is displayed.

  • Page 10: Settings

    Fasten the cords to prevent them from being disconnected. Hooks •USE ONLY WITH Panasonic AC ADAPTOR PQWATG1000N. •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •The POWER indicator lights while the AC adaptor is connected (This is normal).

  • Page 11: Installing The Battery In The Handset

    Installing the Battery in the Handset Install the battery in the handset with the charge contacts facing down and close the handset cover, locking it into place. Battery Charge Place the handset on the base unit and charge for about 12 hours before initial use.

  • Page 12: Battery Information

    —“LOW BATTERY” is displayed, or —“ ” flashes on the display. Battery information After your Panasonic battery is fully charged (p. 11): Operation While in use (TALK) While not in use (Standby) ∗In case the Range Extender Mode is set to “OFF” (p. 48).

  • Page 13: Selecting The Dialing Mode

    Selecting the Dialing Mode You can program the dialing mode with the base unit. If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the base unit is in the standby mode initially.

  • Page 14: Programmable Functions

    Programmable Functions Programming Guidelines This unit has an advanced design that uses a menu structure and function buttons to access all of the built in features. How to select a function item from the menu 1. Press MENU •The main menu is displayed. 2.

  • Page 15: Function Menu Table

    Function Menu Table You can program the following function items. The display shows the programming instructions. See the corresponding pages for function details. Make sure the handset is in the standby mode initially. <Standby mode> HANDSET 1 R D L MENU Press <Main menu>...

  • Page 16: Selecting The Ringer Volume

    Programmable Functions Selecting the Ringer Volume You can program the desired handset/base unit ringer volume. Make sure the unit is in the standby mode initially. With the handset 5 levels are available. Your phone comes from the factory set to level 2. When set to OFF, the handset will not ring.

  • Page 17: With The Base Unit

    With the base unit 7 levels are available. Your phone comes from the factory set to level 2. When set to OFF, the base unit will not ring. IN USE Indicator Press three times. •A beep sounds, POWER and IN USE indicators flash quickly. Press VOLUME Ö...

  • Page 18: Selecting The Lcd Contrast

    Programmable Functions Selecting the LCD Contrast You can select the LCD contrast level 1 to 16 by programming. Your phone comes from the factory set to level 9. Make sure the handset is in the standby mode initially. Press MENU Press “HANDSET SETTINGS”, and press Press...

  • Page 19: Making Calls

    Making Calls With the Handset Receiver Function Buttons (SP-PHONE) Press Dial a phone number. •The dialed number is displayed. To hang up, press the handset on the base unit. •While the handset is in use, the IN USE indicator on the base unit lights. •If “SEARCHING FOR BASE”...
  • Page 20 Making Calls To have a hands-free phone conversation Press (SP-PHONE) Dial a phone number. •The dialed number is displayed. When the other party answers, talk into the microphone. To hang up, press unit. •“PHONE OFF” is displayed. Hands-free Speakerphone For best performance, please note the following: •Talk alternately with the caller in a quiet room.
  • Page 21 To redial the last number dialed on the handset Press •The last number dialed is automatically dialed. To redial using the redial list The last 5 numbers dialed with the handset are stored in the redial list. Press •The last number dialed is displayed. Press highlight the desired number.

  • Page 22: Lighted Handset Keypad

    Making Calls To put a call on hold Press during a conversation. HOLD •The DIGITAL SP-PHONE indicator flashes on the base unit. •If a call is kept holding for 5 minutes, a ring back tone will sound and “CALL ON HOLD RING BACK !” will be displayed.

  • Page 23: With The Base Unit

    With the Base Unit IN USE Indicator Press (DIGITAL!SP-PHONE) •The DIGITAL SP-PHONE and IN USE indicators light. Dial a phone number. When the other party answers, talk into the MIC (microphone). To hang up, press •The indicator lights go out. •If IN USE indicator lights, the handset is engaged in an external call.
  • Page 24 Making Calls Digital Speakerphone For best performance, please note the following: •Talk alternately with the caller in a quiet room. •If the other party has difficulty hearing you, press VOLUME decrease the speaker volume. •If the other party’s voice from the speaker cuts in/out during a conversation, press VOLUME To adjust the speaker volume (7 levels) while talking To increase, press VOLUME...

  • Page 25: Answering Calls

    Answering Calls When a call is received, the unit rings, and “INCOMING OUTSIDE CALL” is displayed on the handset. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 26). In order to view the Caller ID information, please wait until the second ring to answer a call.

  • Page 26: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset display after the first ring.

  • Page 27: To Check The Number Of New Calls

    •The name display service may not be available in some areas. For further information, please contact your telephone company. To check the number of new calls If you have received new calls, the display shows the number of new calls in the standby mode.

  • Page 28: Using The Caller List

    Using the Caller List Viewing the Caller List You can view the caller list with the handset. Make sure the handset is in the standby mode initially. Press MENU Press “CALLS LOG”, and press To search from the most recent call, press To search from the oldest call, press...
  • Page 29 Ex. When you search from the most recent call: HANDSET 1 2 NEW CALLS R D L MENU Press CALLS LOG HANDSET SETTINGS RANGE EXTENDER REGISTER Press JACK SMITH 1-222-333-4444 3:10A Jun10 Press NANCY BROWN 222-3333 3:15P Jun9 Press NANCY BROWN 222-3333 1:54P Jun9 Press...

  • Page 30: Calling Back From The Caller List

    Using the Caller List Calling Back from the Caller List Press MENU Press LOG”, and press Press the desired caller. Press •After a few seconds, the displayed phone number is dialed automatically. •In some cases, you may have to edit the number before dialing (p. 31). (Ex.

  • Page 31: Editing The Caller's Phone Number

    & 1 – Area code •The order in which patterns #–& are displayed depends on how the telephone number is displayed in step 3. After editing the number, you can continue with calling back. To call back, press •The number edited in step 5 will not be maintained in the Caller List.

  • Page 32: Storing Caller List Information In The Phonebook

    Using the Caller List Storing Caller List Information in the Phonebook You can store names and phone numbers that are in the Caller List into the phonebook. Make sure the handset is in the standby mode initially. Press MENU Press LOG”, and press Press the desired caller, and press...

  • Page 33: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the handset is in the standby mode initially. To erase a specific caller from the Caller List Press MENU Press LOG”, and press Press the caller you want to erase from the Caller...

  • Page 34: One-Touch Dialer

    One-Touch Dialer Storing Phone Numbers in the One-Touch Auto Dial Buttons You can store up to 3 phone numbers in the one-touch auto dial buttons. The stored number is dialed with a one-touch operation. Do not press any one-touch auto dial buttons before storing to prevent misoperation.

  • Page 35: Dialing A Stored Number

    Dialing a Stored Number Press the required one-touch auto dial button ( •The number is dialed automatically. •Numbers stored in the base unit can only be dialed from the base unit. (M1) (M3) One-Touch Auto Dial Buttons (M1) (M2) (M3)

  • Page 36: Using The Phonebook

    Using the Phonebook You can store up to 50 names and phone numbers in the phonebook using the handset. All phonebook items are sorted by the first word in alphabetical order. Using the phonebook, you can make a call by selecting a name on the display.

  • Page 37: Selecting Characters To Enter Names

    Selecting Characters to Enter Names The handset dialing buttons ( letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. ENTER NAME SAVE TONE If you make a mistake while entering a name Press to delete and enter the correct character.

  • Page 38: Finding Items In The Phonebook

    Using the Phonebook Finding Items in the Phonebook Make sure the handset is in the standby mode initially. Press Press repeatedly until the desired item is displayed. •All phonebook items are stored in the order shown on the right. To search for a name by initial Press Press FIND...

  • Page 39: Dialing From The Phonebook

    Index table Keys Index Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 M, N, O, 6 Dialing from the Phonebook Make sure the unit is in the standby mode initially. Press to enter the phonebook list.

  • Page 40: Editing A Stored Number In The Phonebook

    Using the Phonebook Editing a stored number in the Phonebook Make sure the handset is in the standby mode initially. Press Press to find the phonebook item you want to change. •To search for the item by initial, see page 38. Press EDIT Edit a number.

  • Page 41: Erasing An Item From The Phonebook

    Erasing an Item from the Phonebook Make sure the handset is in the standby mode initially. To erase a specific item from the phonebook Press to enter the phonebook list. Press the phonebook item you want to erase. •To search for the item by initial, see page 38. EDIT Press Press...

  • Page 42: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. The included handset is assigned the handset number 1. The base unit number is 0. When using more than one handset, see pages 56–57. Display Function Buttons (OFF/CLEAR) (SP-PHONE) (INTERCOM)

  • Page 43: Answering Intercom Calls

    With the base unit Press (LOCATOR/INTERCOM) •The base unit and handset beep for 20 seconds. •To stop paging, press (LOCATOR/INTERCOM). When the other party’s voice is heard, talk into the MIC. To end the intercom, press •If the handset user does not answer within 20 seconds, the base unit will automatically stop paging the handset.

  • Page 44: Transferring A Call

    Intercom Transferring a Call This feature enables you to transfer a call between the handset and base unit. A call can be transferred with announcement (Announced transfer) or without announcement (Blind transfer). When using more than one handset, see pages 58–60. With the handset Announced transfer: During a call, press...
  • Page 45 With the base unit Announced transfer: During a call, press press (LOCATOR/INTERCOM) •The call is put on hold. When the handset user answers the page, you can announce the transfer. •If the handset user does not answer, press (DIGITAL!SP-PHONE) twice. To end intercom, press (DIGITAL!SP-PHONE) •When the handset user presses...

  • Page 46: Special Features

    Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically when your line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions.

  • Page 47: For Call Waiting Service Users

    •To return to the first caller, press the base unit again. •The call waiting service cannot be used when a parallel connected telephone is in use. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your unit to display the second caller’s information.

  • Page 48: Other Programmable Settings

    Other Programmable Settings Selecting the Range Extender Mode This feature allows the unit to improve both the sound quality and range when using in an area with excessive interference or requiring a moderate increase in operating range. Your phone comes from the factory set to AUTO.

  • Page 49: Selecting The Ringer Melody

    Selecting the Ringer Melody You can select the desired ringer melody of the handset and base unit from #1 to #6. Your phone comes from the factory set to pattern #01. Programming must be carried out separately for the handset and base unit.

  • Page 50: Setting The Low Battery Tone

    Other Programmable Settings Setting the Low Battery Tone You can choose whether the handset will sound a low battery tone. Your phone comes from the factory set to ON. Make sure that the handset is in the standby mode initially. Press MENU Press...

  • Page 51: Setting The Range Tone

    Setting the Range Tone When the handset is too far from the base unit, the handset will sound a range warning alarm.You can choose whether the handset will sound a range warning alarm. Your phone comes from the factory set to ON. Make sure that the handset is in the standby mode initially.

  • Page 52: Setting The Keypad Tones

    Other Programmable Settings Setting the Keypad Tones You can choose whether the handset keypad will sound tones. Your phone comes from the factory set to ON. Make sure that the handset is in the standby mode initially. Press MENU Press “HANDSET SETTINGS”, and press Press “KEYPAD TONE”, and...

  • Page 53: For Optional Multi-Handset Users

    For Optional Multi-Handset Users You can register and operate up to 4 handsets at the base unit. KX-TG1000N Important: The functions of the optional handsets are the same as the original handset. The handset model number is KX-TGA100N. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.

  • Page 54: Registering Optional Handsets

    For Optional Multi-Handset Users Registering Optional Handsets Registration is necessary for optional handsets. The included handset is pre-registered at the factory and assigned the handset number 1. Do not try to register the handset number 1. You can register up to 4 handsets at the base unit. Each optional handset will be assigned a number at registration.
  • Page 55 Make sure the unit is in the standby mode initially. If you want to change the registered number of a handset so you can use it as an optional handset for a different base unit of the same model (KX-TG1000N), follow the steps below. Press MENU Press select “REGISTER”, and press...

  • Page 56: Making Intercom Calls

    For Optional Multi-Handset Users Making Intercom Calls A 2-way intercom is possible between one of the handsets and base unit or between two handsets. Each number assigned to a handset at registration is the handset number (p. 54). The base unit number is 0. Display Function Buttons (OFF/CLEAR)

  • Page 57: Answering Intercom Calls

    With the handset Press (INTERCOM) To page another handset or base unit: Enter the desired unit number ( Press unit number, and press To page all units: Enter Press PAGE”, and press •To stop paging, press (OFF/CLEAR). To end the intercom, press •In step 2, if you do not press any buttons for 10 seconds, the display will return to the standby mode.

  • Page 58: Transferring A Call

    For Optional Multi-Handset Users Transferring a Call You can transfer an external call between the base unit and a handset, or between two handsets. A call can be transferred with announcement (Announced transfer) or without announcement (Blind transfer). With the base unit Announced transfer: During a call, press (LOCATOR/INTERCOM)
  • Page 59 With the handset Announced transfer: During a call, press (INTERCOM) •The call is put on hold. To page the base unit: See page 44. To page another handset: Enter the desired handset number ( Press select the desired handset number, and press To page all units: Enter Press...
  • Page 60 For Optional Multi-Handset Users Answering a transferred call with the handset Announced transfer: When the paged handset(s) ring(s) and the display(s) show(s) the following, press (INTERCOM), or (SP-PHONE) to answer the page. After the paging party hangs up, you can talk to the outside caller by pressing or (SP-PHONE) The paged handset(s) show(s): —“INTERCOM FROM BASE”...

  • Page 61: Conference

    Conference While you are talking with an outside caller, up to 2 other parties can join the conversation. Ex. 1 While the base unit is engaged on an external call, up to 2 handset users can join the conversation. Ex. 2 While a handset is engaged on an external call, up to 2 units (a handset and base unit) can join the conversation.

  • Page 62: Wall Mounting

    Wall Mounting This unit can be mounted on a wall phone plate. Connect the AC adaptor. #Fit the tabs on the wall mounting adaptor into the holes on the base unit. $Push them in the direction of the arrow. To Power Outlet...
  • Page 63 Connect the telephone line cord. Mount the unit, then slide down. To charge the handset battery: Place the handset on the base unit as shown. •The CHARGE indicator lights. CHARGE Indicator...

  • Page 64: Optional Spare Battery

    This eliminates having to wait for the handset battery recharge. Please purchase the Panasonic PQWBTG1000N battery and install it in the Spare Battery Compartment in the base unit to charge.
  • Page 65 Install the spare battery in the handset with the charge contacts facing down. •If “LOW BATTERY” is displayed and/or “ replace the battery with a new Panasonic battery. Charge Contacts ” flashes after being fully charged, Charge Contacts...

  • Page 66: Using The Belt Clip

    To attach the belt clip Using an Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order call the accessories telephone number on page 2. Connecting the headset to the handset Open the headset jack cover, and connect the headset to the headset jack as shown.

  • Page 67: Adding Another Phone

    If the optional spare battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2.

  • Page 68: If The Following Appear

    Or, re-install the handset battery and place the handset on the base unit (p. 65). Try again. The AC adaptor is unplugged. Plug in (p. 10). The telephone line is unplugged. Plug in (p. 10). The handset has not been registered. Register the handset (p. 54).
  • Page 69 In this case, you cannot make an external call. Wait until this message disappears. The display will be shown when a parallel connected telephone is engaged in an external call. was pressed while you are in the (INTERCOM) intercom mode.

  • Page 70: Before Requesting Help

    Before Requesting Help Problem “SEARCHING FOR BASE” is displayed and an alarm tone sounds. The unit does not work. When you try to make a call, the other voice is heard. You cannot dial. Static, sound cuts in/out, fades. Interference from other electrical units.
  • Page 71 •Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information.
  • Page 72 Before Requesting Help Problem You cannot page a handset or base unit. You cannot redial by pressing (REDIAL) You cannot register the handset at the base unit. “LOW BATTERY” is displayed on the handset, “ flashes or the unit beeps intermittently.
  • Page 73 If you cannot solve your problem. Remedy •Make sure that the headset is connected properly (p. 66). •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...

  • Page 74: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 75 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 76: Fcc And Other Information

    The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
  • Page 77 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
  • Page 78 •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 80 Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985...

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