Technovision PDVR-E8W1N2-AI Quick Start Manual And Manual

1080p 8 channel dvr
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Quick Start Guide & Manual
PDVR-E8W1N2-AI
1080P 8 Channel DVR

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Summary of Contents for Technovision PDVR-E8W1N2-AI

  • Page 1 Quick Start Guide & Manual PDVR-E8W1N2-AI 1080P 8 Channel DVR...
  • Page 2: Foreword

    Quick Start Guide Foreword Welcome Thank you for purchasing our Digital Video Recorder (DVR). This Quick Start Guide (hereinafter referred to be "the Guide") will help you become familiar with our DVR in a short time. Please read the Guide carefully before starting using your DVR and properly keep it for future reference.
  • Page 3 Signal Words Meaning Indicates a potential risk which, if not avoided, could result in property CAUTION damage, data loss, lower performance, or unpredictable result. Provides additional information as the emphasis and supplement to the NOTE text. Privacy Protection Notice As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS and so on.
  • Page 4: Table Of Contents

    Table of Contents Foreword ..............................I 1 Quick Start ............................. 1 Unpacking the Accessories......................1 Checking the Components......................1 Installing Hard Disk Drive (HDD) ....................2 Booting up ............................. 4 2 The Grand Tour for Rear Panel ......................6 3 Local Configurations ..........................8 Initializing DVR..........................
  • Page 5: Quick Start

    Quick Start The actual appearance or quantity might be different depending on the model you purchased. Unpacking the Accessories Checking the Components When you receive the DVR, please check against the following checking list. If any of the items are missing or damaged, contact the local retailer or after-sales engineer immediately. Sequence Checking items Requirement...
  • Page 6: Installing Hard Disk Drive (Hdd)

    Installing Hard Disk Drive (HDD) Please check whether the HDD is already installed for the first use. Please use enterprise HDD or surveillance HDD instead of PC HDD. Shut down the DVR and unplug the power cable before opening the cover to replace the HDD. Step 1 Remove the screws to take off the cover.
  • Page 7 Figure 1-3 HDD placement Step 4 Turn the device and put in the other two screws, and then fasten all screws to fix the HDD to the device. Figure 1-4 HDD fixing to device Step 5 Use power cable and data cable to connect the device and HDD. Quick Start 3...
  • Page 8: Booting Up

    Figure 1-5 Cables connection Step 6 Put back the cover and fasten the screws. Figure 1-6 Installation completed Booting up Ensure the input voltage corresponds to the power requirement of the DVR. Turn on the  DVR after the power cable is properly connected. To protect the DVR, connect the DVR with the power cable first, and then connect to the ...
  • Page 9 On the connected display, the live view screen is displayed. If you turn on the DVR during the time period that is configured for recording, the system starts recording after it is turned on, and you will see the icon indicating recording status in specific channels. Quick Start 5...
  • Page 10: The Grand Tour For Rear Panel

    The Grand Tour for Rear Panel The actual appearance might be different depending on the model you purchased. The following figure shows the rear panel of the DVR. Figure 2-1 Rear panel Table 2-1 Port description Port Name Function Video input port Connects to analog camera to input video signal.
  • Page 11 Port Name Function Power input port Inputs power. 5 groups of alarm output ports (Group 1: port NO1–  C1,Group 2:port NO2–C2,Group 3:port NO3–C3, Group 4: port NO4–C4, Group 5: port NO5, C5, NC5). These ports Alarm output port 1– output alarm signal to the alarm device.
  • Page 12: Local Configurations

    Local Configurations Please read the following notes prior to using your DVR. The interfaces in the Guide are used for introducing the operations and only for reference.  The actual product shall govern. For details about operations of the DVR, see User’s Manual. ...
  • Page 13: Resetting Password

    Figure 3-2 Password protection Table 3-1 Password protection mode description Password Description Protection Mode Enter the reserved email address. In the Email Address box, enter an email address for password reset. In Email Address case you forgot password, enter the security code that you will get from this reserved email address to reset the password of admin.
  • Page 14 Not all models are provided with reset button. Step 1 Enter the login interface. If you have configured unlock pattern, the unlock pattern login interface is  displayed. Click Forgot Pattern, the password login interface is displayed. See Figure 3-3. If you did not configure unlock pattern, the password login interface is displayed.
  • Page 15 After clicking OK, the system will collect your information for password reset, and the information includes but not limited to email address, MAC address, and device serial number. Please read the prompt carefully before clicking OK. Figure 3-5 Reset password Step 4 Reset the password.
  • Page 16: Adding Remote Device

    Figure 3-6 Security questions Step 5 Click Next and then follow the onscreen instructions to complete the password resetting. Adding Remote Device You can add remote devices by adding the IP address. This function is available after having configured the channel type as IP channel by selecting Main Menu >...
  • Page 17: Configuring Recording Storage Schedule

    Figure 3-7 Added device Configuring Recording Storage Schedule Select Main Menu > STORAGE > SCHEDULE > Record, the Record interface is displayed, see Figure 3-8. The default setting is 24 hours recording for all channels. You can modify the settings if needed. Local Configurations 13...
  • Page 18: Playing Back Recorded Video

    Figure 3-8 Record storage configuration Playing Back Recorded Video You can search for and play back the recorded videos saved on the DVR. Select Main Menu > VIDEO. Step 1 The video search interface is displayed. See Figure 3-9. Local Configurations 14...
  • Page 19: Configuring P2P Settings

    Figure 3-9 Recorded video Step 2 Select the source as From R/W HDD or From I/O Device from where you want to search for the recorded video. Step 3 In the search type list, select RECORD. Step 4 In the calendar area, select a date. In the CAM NAME list, select a channel.
  • Page 20: Adding Dvr Into Cell Phone Client

    Figure 3-10 P2P interface Step 2 Enable the P2P function. Step 3 Click Apply. You can start adding the DVR into Cell Phone Client or the platform. 3.6.2 Adding DVR into Cell Phone Client To use P2P function, take adding device into Cell Phone Client as an example. You can also enter the QR code interface by clicking on the top right of the interfaces after you have entered the Main Menu.
  • Page 21 Figure 3-11 Add device Step 4 Tap P2P, enter a name for the DVR, the username and password, scan the QR code under Device SN, and then tap Start Live Preview. The DVR is added and displayed on the live view interface of the cell phone. See Figure 3-12. Figure 3-12 Live view Local Configurations 17...
  • Page 22: Logout

    Logout On the top right of the Main Menu interface or any interface after you have entered the Main Menu, click Select Logout, you will log out the DVR.  Select Reboot, the DVR will be rebooted.  Select Shutdown, the DVR will be turned off. ...
  • Page 23: Web Login

    Web Login Open the browser, enter the IP address of the DVR, and then press Enter. The Login in dialog box is displayed. See Figure 4-1. Properly enter the user name and password to login the web. For details, see User’s Manual. Figure 4-1 Login Device initialization is required at the first login.
  • Page 24 Manual Regulatory Information The regulatory information herein might vary according to the model you purchased. Some information is only applicable for the country or region where the product is sold. FCC Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 25 Foreword General This user’s manual (hereinafter referred to be "the Manual") introduces the functions and operations of the DVR devices (hereinafter referred to as "the Device"). Safety Instructions The following categorized signal words with defined meaning might appear in the Manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result...
  • Page 26 in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures include but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.
  • Page 27 Safeguards and Warnings This chapter describes the contents covering proper handling of the Device, hazard prevention, and prevention of property damage. Read these contents carefully before using the Device, comply with them when using, and keep it well for future reference. Operation Requirement Do not place or install the Device in a place exposed to sunlight or near the heat source.
  • Page 28 Table of Contents Regulatory Information ..........................I Foreword ..............................II Safeguards and Warnings ........................IV 1 Introduction ............................1 1.1 Overview ............................1 1.2 Functions ............................1 2 Getting Started ............................3 2.1 Checking the Components ......................3 Table of Contents V...
  • Page 29 3.3 Remote Control Operations ......................19 3.4 Mouse Operations ........................21 4 Connecting Basics ..........................23 4.1 Typical Connection Diagram ....................... 23 4.2 Connecting to Video and Audio Input and Output ..............24 4.2.1 Video Input ........................24 4.2.2 Video Output ........................24 4.2.3 Audio Input ........................
  • Page 30 5.6 Configuring Remote Devices ...................... 99 5.6.1 Adding Remote Devices ....................99 5.6.2 Managing Remote Devices ..................... 111 5.7 Configuring Record Settings ......................113 5.7.1 Enabling Record Control ....................114 5.7.2 Configuring Recorded Video Storage Schedule ..............115 5.8 Configuring Snapshot Settings ....................115 5.8.1 Configuring Snapshot Trigger ..................115 5.8.2 Configuring Snapshot Storage Schedule ................117 5.8.3 Backing up Snapshots to FTP ..................117...
  • Page 31 5.17 Audio Management ......................... 285 5.17.1 Configuring Audio Files ....................285 5.17.2 Configuring Playing Schedule for Audio Files .............. 287 5.18 Storage Management ......................288 5.18.1 Configuring Basic Settings ................... 288 5.18.2 Configuring the Recording and Snapshot Schedule ............ 289 5.18.3 Configuring Disk Manager ....................
  • Page 32 Appendix 3.4 Compatible USB DVD List ..................351 Appendix 3.5 Compatible SATA DVD List ..................351 Appendix 3.6 Compatible SATA HDD List ..................352 Appendix 4 Compatible CD/DVD Burner List ..................357 Appendix 5 Compatible Displayer List....................358 Appendix 6 Compatible Switcher ....................... 359 Appendix 7 Earthing ..........................
  • Page 33 Introduction 1.1 Overview The Device is an excellent digital monitor product for security industry. The embedded LINUX OS assures the stable operation. The H.265 and G.711 technologies assure the high quality image and low bit stream. The frame-by-frame play function displays more details for analysis, and provides the functions such as record, playback, and monitor and assures the synchronization for audio and video.
  • Page 34 Storage Management Special data format to guarantee data security and avoid the risk of modifying data  viciously. Support digital watermark.  Compression Format Support multiple-channel audio and video signal. An independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization. Backup Function Support backup operation through USB port (such as USB storage disk, portable HDD, ...
  • Page 35 Getting Started 2.1 Checking the Components The actual appearance, component, or quantity might be different depending on the model you purchased. When you receive the Device, please check against the following checking list. If any of the items are missing or damaged, contact the local retailer or after-sales engineer immediately. Checking Items Requirement Appearance...
  • Page 36: Remote Control Operations

    3.3 Remote Control Operations Please note the remote control is not our standard accessory and might not be included in the accessary bag. It is supplied dependent on the model you purchased. Figure 3-12 Table 3-12 Name Function Power button Press this button to boot up or shut down the device.
  • Page 37: Mouse Operations

    Name Function Start or stop record manually.  In record interface, use the direction buttons to select the  Record channel that you want to record. Press this button for at least 1.5 seconds, and the manual  record interface will be displayed. Switch between current activated controls by going left or right.
  • Page 38 Operation Function to delete the previous character. In numeral input mode: Click to clear and click to delete the  previous character. Implement special control operations such as double-click one item in the file list to play back the video. Double-click left In multiple-window mode, double-click one channel to view in full-window.
  • Page 39: Connecting Basics

    Connecting Basics This chapter introduces the typical connection diagrams and ports connections. 4.1 Typical Connection Diagram The following figure is for reference only. The actual product shall prevail. Figure 4-1 Connecting Basics 23...
  • Page 40: Connecting To Video And Audio Input And Output

    4.2 Connecting to Video and Audio Input and Output 4.2.1 Video Input The video input interface is BNC. The input video format includes: PAL/NTSC BNC (1.0V 75Ω). The video signal should comply with your national standards. The input video signal shall have high SNR, low distortion; low interference, natural color, and suitable lightness.
  • Page 41: Audio Output

    Audio transmission is similar to video transmission. Try to avoid interference, dry joint, loose contact and it shall be away from high tension current. 4.2.4 Audio Output The audio output signal parameter is usually over 200mv 1KΩ (BNC or RCA). It can directly connect to low impedance earphone, active sound box or amplifier-drive audio output device.
  • Page 42: Introducing Alarm Port

    4.3.1 Introducing Alarm Port The alarm input ports are dependent on the model you purchased. Figure 4-2 Table 4-1 Icon Description 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, ALARM 1 to ALARM 16. The alarm becomes active in low voltage. 15, 16 NO1 C1, NO2 C2, There are four groups of normally open activation output (on/off button).
  • Page 43: Alarm Output

    4.3.3 Alarm Output Provide external power to external alarm device.  To avoid overloading, read the following relay parameters table carefully.  RS-485 A/B cable is for the A/B cable of the PTZ decoder.  4.3.4 Alarm Output Relay Parameters Refer to the actual product for relay model information.
  • Page 44: Local Configurations

    Local Configurations Read the following notes prior to using the Device. The interfaces in the Manual are used for introducing the operations and only for reference.  The actual interface might be different dependent on the model you purchased. If there is inconsistency between the Manual and the actual product, the actual product shall govern.
  • Page 45 To secure the Device, it is strongly recommended for you to properly keep the password for admin and modify it regularly. Step 1 Turn on the Device. The Location, Language and Video Standard interface is displayed. See Figure 5-1. Figure 5-1 Step 2 Select your location from the drop-down list, then language and video standard will match your location automatically.
  • Page 46 Figure 5-3 Step 5 Select system zone, configure system time, and then click Next. The Enter Password interface is displayed. Figure 5-4 Step 6 Configure the password information for admin. For details, see Table 5-1. Table 5-1 Parameter Description User By default, the user is admin.
  • Page 47 Parameter Description In the Prompt Hint box, enter the information that can remind you of the password. Prompt Hint On the login interface, click , the prompt will display to help you find back the password. Step 7 Click Next. The Unlock Pattern interface is displayed.
  • Page 48: Resetting Password

    Step 9 Configure the protection parameters for password. For details, see Table 5-2. After configuration, if you forget the password for admin user, you can reset the password through the reserved email address or security questions. For details about resetting the password, see 5.1.3 If you do not want to configure the settings, disable the email address and security questions functions on the interface.
  • Page 49 Figure 5-7 Step 2 Enable the Password Reset function. This function is enabled by default. Step 3 Click Apply to save the settings. When Password reset function is disabled, you can retrieve password through following ways: You can retrieve password through resetting password on local interface or using ...
  • Page 50 To login from other user account, on the unlock pattern login interface, click Switch User; or on the password login interface, in the User Name list, select other users to login. Figure 5-8 Figure 5-9 Step 2 Click If you have set the reserved email address, the Prompt message interface is ...
  • Page 51 Figure 5-10 Step 3 Click OK. The Password Reset interface is displayed. After clicking OK, the system will collect your information for password reset, and the information includes but not limited to email address, MAC address, and device serial number. Read the prompt carefully before clicking OK. Figure 5-11 Step 4 Reset the password.
  • Page 52 QR code  Follow the onscreen instructions to get the security code in your reserved email address. In the Security code box, enter the security code. You can get the security code twice by scanning the same QR code. If you ...
  • Page 53 Figure 5-13 Step 6 In the New Password box, enter the new password and enter it again in the Confirm Password box. Step 7 Click Save. The password resetting is started. After resetting is completed, a pop-up message is displayed. Step 8 Click OK.
  • Page 54 This message appears only when there are digital channels instead of only analog channels. Figure 5-15 5.1.3.3 Using Reset Button on the Mainboard You can always use the reset button on the mainboard to reset the Device to the factory default. Not all models are provided with reset button.
  • Page 55: Setting Up With The Startup Wizard

    After the Device is rebooted, the settings have been restored to the factory default. You can start resetting the password. 5.1.4 Setting Up with the Startup Wizard 5.1.4.1 Entering Startup Wizard The Startup Wizard helps you configure the basic settings to set up the Device. After you have initialized the Device, the Startup Wizard interface is displayed.
  • Page 56 Figure 5-18 Step 2 Configure the basic settings parameters. Table 5-3 Parameter Description Device Name In the Device Name box, enter the Device name. In the Device No. box, enter a number for the Device. Device No. Select SMD, Face or IVS&SMD for AI function in 5.11.2 For Lite AI Series.
  • Page 57 Parameter Description The value ranges from 0 to 60. 0 indicates there is not standby time for the Device. Click Monitor Channel(s) when logout. You can select the channels that you want to continue monitoring when you logged out. Enable the navigation bar. When you click on the live view screen, the Navigation Bar navigation bar is displayed.
  • Page 58 Parameter Description In the Date Format list, select a date format for the system. Date Format Date Separator In the Date Separator list, select a separator style for the date. In the Time Format list, select 12-HOUR or 24-HOUR for the time Time Format display style.
  • Page 59 Table 5-5 Parameter Description In the IP Version list, you can select IPv4 or IPv6. Both versions are IP Version supported for access. MAC Address Displays the MAC address of the Device. Enable the DHCP function. The IP address, subnet mask and default gateway are not available for configuration once DHCP is enabled.
  • Page 60 Figure 5-21 Step 2 Enable the P2P function. After the P2P function is enabled and connected to the Internet, the system will collects your information for remote access, and the information includes but not limited to email address, MAC address, and device serial number. You can start adding the device.
  • Page 61 Step 1 Use your cell phone to scan the QR code under Cell Phone Client to download the application. Step 2 On your cell phone, open the application, and then tap The menu is displayed. You can start adding the device. Tap Device Manager.
  • Page 62 Figure 5-24 Tap P2P. The P2P interface is displayed. Figure 5-25 Enter a name for the DVR, the username and password, scan the QR code under Device SN. Tap Start Live Preview. The Device is added and displayed on the live view interface of the cell phone. Local Configurations 46...
  • Page 63 Figure 5-26 5.1.4.6 Configuring Encode Settings You can configure the settings of main stream and sub stream for the Device. You can also configure encode settings by selecting Main Menu > CAMERA > Encode > Audio/Video. Step 1 After you have configured the P2P settings, on the Audio/Video interface, click Next. The Encode interface is displayed.
  • Page 64 Table 5-6 Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Enable the smart codec function. This function can reduce the video Smart Codec bit stream for non-important recorded video to maximize the storage space.
  • Page 65 Parameter Description Compression: In the Compression list, select a format that you  need. 5.1.4.7 Configuring Snapshot Settings You can configure the basic snapshot settings such as quantity of snapshot each time, channel(s) to take snapshot, and image size and quality of snapshot. You can also configure general settings by selecting Main Menu >...
  • Page 66 Parameter Description Configure the image quality by 6 levels. The higher the level is, the Quality better the image will become. Interval Configure or customize the snapshot frequency. 5.1.4.8 Configuring Basic Storage Settings You can configure the settings for the situations when HDD is full, file length and time length of recorded video, and the settings if to auto-delete the old files.
  • Page 67 5.1.4.9 Configuring Recorded Video Storage Schedule You can configure the schedule for the recorded video such as channels to record, alarm settings, and the armed period. You can also configure recorded video storage settings by selecting Main Menu > STORAGE > Schedule >...
  • Page 68 Parameter Description Select the check box of the event type which includes General, Motion (motion detect, video loss, tempering, diagnosis), Alarm (IoT Event type alarms, local alarms, alarms from alarm box, IPC external alarms, IPC Offline alarms), M&A, Intelligent (IVS events, face detection), and POS.
  • Page 69 The color bar indicates the event type that is effective in a defined period: Recording priority in case of event types are overlapped: M&A > Alarm >  Intelligent > Motion > General. Select the check box of event type, and then click to clear the defined ...
  • Page 70 5.1.4.10 Configuring Snapshot Storage Schedule You can configure the storage schedule for the snapshot such as channels to take snapshot, alarm settings, and the armed period. You can also configure snapshot storage settings by selecting Main Menu > STORAGE > Schedule >...
  • Page 71: Live View

    Figure 5-35 5.2 Live View After you logged in the Device, the live view is displayed. The number of channels displayed depends on your model. To enter the live view screen from other interfaces, click on the top right of the screen. Figure 5-36 5.2.1 Live View Screen You can view the live video from the connected cameras through each channel on the screen.
  • Page 72: Live View Control Bar

    The figure in the bottom right corner represents channel number. If the channel position is  changed or the channel name is modified, you can recognize the channel number by this figure and then perform the operations such as record query and playback. For the icons displayed on each channel, see Table 5-11.
  • Page 73 Figure 5-38 Table 5-12 Function Function Function Instant Playback Manual Snapshot Camera Registration Digital Zoom Mute Instant Record Audio Talk 5.2.2.1 Instant Playback You can play back the previous five minutes to sixty minutes of the recorded video. By clicking , the instant playback interface is displayed.
  • Page 74 Figure 5-39 5.2.2.2 Digital Zoom You can enlarge a specific area of the image to view the details by either of the following two ways. Click , the icon switches to . Hold down the left mouse button to select the area ...
  • Page 75 5.2.2.4 Manual Snapshot You can take one to five snapshots of the video and save into a USB storage device. By clicking , you can take snapshots. The snapshots are automatically saved into the connected USB storage device. You can view the snapshots on your PC. To change the quantity of snapshots, select Main Menu >...
  • Page 76: Navigation Bar

    5.2.3 Navigation Bar You can access the functions to perform operations through the function icons on the navigation bar. For example, you can access Main Menu and switch window split mode. The navigation bar is disabled by default. It does not appear in the live view screen until it is enabled.
  • Page 77: Shortcut Menu

    Icon Function Open the USB Management interface. For details about USB operations, see "5.14.2 Backing up Files", "5.21.2 Viewing Log Information", "5.20.4 Exporting and Importing System Settings", "5.20.6 Updating the Device." 5.2.4 Shortcut Menu You can quickly access some function interfaces such as main menu, record search, PTZ setting, color setting and select the view split mode.
  • Page 78: Ai Preview Mode

    Function Description Open the PLAYBACK interface where you can search and play Search back record files. Open the PTZ interface. Configure the live view screen as a single-channel layout or View Layout multi-channel layout. Previous Screen Click Previous Screen to go to the previous screen. For example, if you are using 4-split mode, the first screen is displaying the Next Screen channel 1-4, click Next screen, you can view channel 5-8.
  • Page 79 Figure 5-42 : Indicates the quantity of detected faces from 0 A.M. to midnight.  : Indicates the quantity of detected humans 0 A.M. to midnight.  : Indicates the quantity of detected motor vehicles 0 A.M. to midnight.  : Indicates the quantity of detected non-motor vehicles 0 A.M.
  • Page 80: Channel Sequence

    Figure 5-43 5.2.6 Channel Sequence You can adjust the channel sequence displayed on live interface on actual needs. The live view interface displays the default channel sequence after restoring factory defaults. Step 1 Right-click on the live view interface and select Sequence. The Sequence interface is displayed.
  • Page 81 Figure 5-44 Sequence Step 2 Adjust channel sequence. Drag a channel to the target window split.  Drag a window split to another to change the sequence.  You can view the channel sequence according to the channel number on the lower-right corner of the window split.
  • Page 82: Color Setting

    Figure 5-45 Adjusted Sequence 5.2.7 Color Setting You can adjust the video image color effect such as sharpness, brightness, and contrast. The parameters are different according to the connected camera type. Take analog channel as an example. Parameters displayed on the interface vary from different cameras, the actual interface shall prevail.
  • Page 83 Figure 5-46 Table 5-15 Parameter Description Divide 24 hours into two periods and configure the corresponding Period color settings. Effective Time Enable the function and then set the effective time for each period. Adjust the sharpness of image edge. The bigger the value is, the Sharpness more obvious the image edge, and the noise is also greater.
  • Page 84: Live View Display

    Parameter Description Adjust the color shades. The bigger the value, the lighter the color will become. This value does not influence the general image Saturation lightness. The value ranges from 0 to 100. The default value is 50. The recommended range is between 40 and 60. In the Color Mode list, you can select Standard, Soft, Bright, Vivid, Bank, Customized 1, Customized 2, Customized 3, and Color Mode...
  • Page 85 Figure 5-47 Step 2 Configure the settings for the display parameters. Table 5-16 Parameter Description Output Port Indicates the main screen port. Select the Time Title check box, the current system time Time Title displays in each channel window in live view screen. To hide the time, clear the check box.
  • Page 86 Parameter Description (GUI). The higher the value, the more transparent the GUI becomes. Select resolution for the video. The default resolution for VGA port and HDMI port is 1280×1024. Resolution Some of the resolution options might not be supported on the HDMI port.
  • Page 87 Figure 5-48 Step 2 Configure the settings for the zero-channel parameters. Table 5-17 Parameter Description Enable Enable zero-channel function. In the Compression list, select the video compression standard Compression according to the device capability. The default is H.265. In the Resolution list, select the video resolution. The default is Resolution 704×576 (D1).
  • Page 88: Configuring Tour Settings

    Figure 5-49 Step 2 Configure the parameters according to your actual situation. Step 3 Click Apply to complete the settings. 5.2.9 Configuring Tour Settings You can configure a tour of selected channels to repeat playing videos. The videos display in turn according to the channel group configured in tour settings.
  • Page 89 Figure 5-51 Step 2 Configure the settings for the tour parameters for both Main Screen and Extra Screen. Table 5-18 Parameter Description Enable Enable tour function. Enter the amount of time that you want each channel group displays Interval (Sec.) on the screen.
  • Page 90 On the top right of the live view screen, use the left mouse button or press Shift to  switch between (image switching is allowed) and (image switching is not allowed) to turn on/off the tour function. On the navigation bar, click to enable the tour and click to disable it.
  • Page 91: Quick Operation Bar

    Figure 5-54 5.2.10 Quick Operation Bar You can quickly access to the function modules on function tiles and setting menu through shortcut icons on quick operation bar. This topic uses ALARM and CAMERA an examples to show you how to quickly access to other modules.
  • Page 92 Table 5-19 Description Icon Click to jump to SEARCH interface. Click to jump to ALARM interface. Click to jump to AI interface. Click to jump to POS interface. Click to jump to NETWORK interface. Click to jump to MAINTAIN interface. Click to jump to BACKUP interface.
  • Page 93: Entering Main Menu

    Table 5-20 Description Icon Click to jump to CAMERA interface. Click to jump to NETWORK interface. Click to jump to STORAGE interface. Click to jump to SYSTEM interface. Click to jump to SECURITY interface. Click to jump to ACCOUNT interface. 5.3 Entering Main Menu Right-click on the live view screen, the shortcut menu is displayed, Click Main Menu and then login the system.
  • Page 94 Table 5-21 Description Icon Includes nine function tiles: SEARCH, ALARM, SMART DETECTION, POS, IoT, MAINTAIN, BACKUP, DISPLAY and AUDIO. Click each tile to open the configuration interface of the tile. SEARCH: Search for and play back the recorded video saved on ...
  • Page 95: Controlling Ptz Cameras

    Description Icon Displays Cell Phone Client and Device SN QR Code. Cell Phone Client: Use your mobile phone to scan the QR code to  add the device into the Cell Phone Client, and then you can start accessing the Device from your cell phone. Device SN: Obtain the Device SN by scanning the QR code.
  • Page 96 Figure 5-58 Step 2 Configure the settings for the PTZ connection parameters. Table 5-22 Parameter Description In the Channel list, select the channel that you want to connect the PTZ Channel camera to. Local: Connect through RS-485 port or coaxial cable. ...
  • Page 97: Working With Ptz Control Panel

    Step 3 Click Apply to save the settings. Click Copy to copy the settings to other channels. 5.4.2 Working with PTZ Control Panel PTZ control panel performs the operations such as directing camera in eight directions, adjusting zoom, focus and iris settings, and quick positioning. Basic PTZ Control Panel Right-click on the live view screen and then select PTZ.
  • Page 98 Parameter Description Fast positioning button. Positioning: Click to enter the fast positioning screen, and  then click anywhere on the live view screen, the PTZ will turn to this point and move it to the middle of the screen. Zooming: On the fast positioning screen, drag to draw a square on ...
  • Page 99: Configuring Ptz Functions

    Click the Auxiliary Config icon to Scan open the PTZ functions settings interface. Click the Enter Menu icon to open Auxiliary the MENU OPERATION interface. 5.4.3 Configuring PTZ Functions 5.4.3.1 Configuring Presets Step 1 On the Expanded PTZ Control Panel, click The Preset interface is displayed.
  • Page 100 Figure 5-62 Step 3 In the Tour No. box, enter the value for the tour route. Step 4 In the Preset box, enter the preset value. Step 5 Click Add Preset. A preset will be added for this tour. You can repeat adding more presets. ...
  • Page 101: Calling Ptz Functions

    5.4.3.4 Configuring Scan Step 1 On the Expanded PTZ Control Panel, click The PTZ interface is displayed. Step 2 Click the Scan tab. The Scan interface is displayed. Figure 5-64 Step 3 Click the direction arrows to position the left and right limits. 5.4.4 Calling PTZ Functions After you have configured the PTZ settings, you can call the PTZ functions for monitoring from the Expanded PTZ Control Panel.
  • Page 102 5.4.4.2 Calling Tours Step 1 On the Expanded PTZ Control Panel, in the No. box, enter the value of the tour that you want to call. Step 2 Click to call the tour. Step 3 Click again to stop calling the tour. 5.4.4.3 Calling Patterns Step 1 On the Expanded PTZ Control Panel, in the No.
  • Page 103: Calling Osd Menu

    Figure 5-66 5.4.5 Calling OSD Menu For the coaxial camera, you can call the OSD menu through the Expanded PTZ Control Panel. Step 1 On the Expanded PTZ Control Panel, click The PTZ Menu interface is displayed. Figure 5-67 Step 2 Click Enter. The OSD menu is displayed.
  • Page 104: Configuring Camera Settings

    5.5 Configuring Camera Settings 5.5.1 Configuring Image Settings You can configure the image settings such as saturation, contrast, brightness, sharpness for each connected camera. Step 1 Select Main Menu > CAMERA > Image. The Image interface is displayed. See Figure 5-69 for analog channel and Figure 5-70 for digital channel.
  • Page 105 Figure 5-70 Step 2 Configure the settings for the image parameters. On the digital channel interface, click More to display more parameters. Table 5-25 Parameter Description Channel In the Channel list, select the channel that you want to configure. In the Cable Type list, select the cable type that the camera uses. Cable Type Not all models support this function.
  • Page 106 Parameter Description Adjusts the image contrast. The bigger the value is, the more obvious the contrast between the light area and dark area will become. You can adjust this value when the contrast is not obvious. However, if the value is too big, the dark area is likely to become darker and the light Contrast area over exposed.
  • Page 107: Configuring Encode Settings

    Parameter Description Configure the white balance to adjust the general hue of the image. The default setting is Auto. Auto: Automatically apply white balance to different colors to  Scene Mode make the image color display normally. Sunny: Apply the threshold value to sunny environment. ...
  • Page 108 Table 5-26 Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. General: Uses general coding strategy.  Smart Codec: Enables the smart codec function. This function  can reduce the video bit stream for non-important recorded video Coding Strategy to maximize the storage space.
  • Page 109: Configuring Snapshot Settings

    Parameter Description  LOCAL: The audio signal is input from Audio input port.  HDCVI: The audio signal is input from HDCVI camera. Compression Audio Format: In the Compression list, select a format that you  need. Step 3 Click Apply to complete the settings. Click Copy to to copy the settings to other channels.
  • Page 110: Configuring Encode Enhancement

    Parameter Description Event: The snapshot is taken when there is an alarm event  occurs, such as motion detection event, video loss, and local alarms. Face Snapshot: The snapshot is taken when the face is  detected. The face detection function is support only with the Channel 1.
  • Page 111: Configuring Overlay Settings

    Figure 5-73 Click the switch to enable it. When connecting to the new generation 4K cameras, you can enable 4K-N to switch 4K non-live view to 4K-N live view and encoding. 5.5.5 Configuring Overlay Settings You can configure to display system time and channel name on each channel window in the live view screen.
  • Page 112: Configuring Covered Area Settings

    Figure 5-74 Step 2 Configure the settings for the text overlay parameters. Table 5-28 Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Select the Time Title check box to display the system time on each Time Title channel window in the live view screen.
  • Page 113: Configuring Channel Type

    Figure 5-75 Step 2 Configure the settings for the covered area parameters. Table 5-29 Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Preview: Select the Live check box to apply the configured ...
  • Page 114: Upgrading Coaxial Camera

    Figure 5-76 Step 2 Configure the channels. Analog Channel: Select the transmission medium such as CVI, AHD,CVBS, and  then follow the onscreen instructions to complete the settings. IP Channel: You can enable the IP channels by disabling the corresponding analog ...
  • Page 115: Configuring Remote Devices

    Figure 5-77 Step 2 Click Browse. The Browse interface is displayed. Step 3 Select the upgrade file and then click OK. The HDVCI Update interface is displayed. You need to insert the USB storage device that contains the upgrading files. Step 4 Select the check box of the channel that you want to upgrade.
  • Page 116 Figure 5-78 Table 5-30 Parameter Description Enable the Uninitialized function, the uninitialized devices out of the Uninitialized searched devices are displayed in the searched device list. Select the uninitialized device from the uninitialized device list, and Initialize the click Initialize to start initializing device. In the Filter list, select the remote device type that you want to display in the searched device list.
  • Page 117 Parameter Description Add the device by manually configuring settings such as IP address, Manual Add channel selection. For details, see "5.6.1.3 Adding Remote Devices Manually." Added Device Displays the added devices. You can edit and delete the device, and List view the device information.
  • Page 118 Figure 5-80 Step 3 Select the uninitialized device that you want to initialize. Step 4 Click Initialize. The Enter Password interface is displayed. Figure 5-81 Step 5 Configure the password and email information. If you select the Using current device password and email info check box, the remote device automatically uses the current password and email information, so you do not need to set the password and email address again and can go to Step 6.
  • Page 119 Figure 5-82 Configure the settings for the password setting parameters. Table 5-31 Parameter Description User The default is admin. The new password can be set from 8 characters through 32 Password characters and contains at least two types from number, letter and special characters (excluding"'", """, ";", ":"...
  • Page 120 Figure 5-84 Step 7 Configure the IP address. Select the DHCP check box, you do not need to enter the IP address information,  because the system will allocate one IP address to the remote device. Select the STATIC check box, you need to enter the IP address, subnet mast, ...
  • Page 121 Figure 5-85 Step 9 Click Finished to complete the settings. 5.6.1.2 Adding Remote Devices Automatically Step 1 On the Registration interface, click Device Search The devices found are displayed. Figure 5-86 Step 2 Select the check box of the device. Step 3 Click Add.
  • Page 122 The device is added into the Added Device area. You can also double-click the device to add it into the Added Device area.  You can add devices in batches.  5.6.1.3 Adding Remote Devices Manually Step 1 On the Add Camera interface, click Manual Add. The Manual Add interface is displayed.
  • Page 123 Parameter Description Password Enter the password of the user for the remote device. Enter the remote channel number of the remote device that you want Remote CH No. to add. Decoder Strategy In the Decoder Strategy list, select Default, Realtime, or Fluent. If the remote device is added through private protocol, the default ...
  • Page 124 Figure 5-88 Step 2 In the Channel list, select the channel that you want to modify settings for. Step 3 Click OK to save the settings. To delete one or more added devices, do the following:  Click to delete one device. ...
  • Page 125 Figure 5-89 Step 2 Configure the settings for IP address, subnet mask, default gateway, user name, and password. Step 3 Click OK to save the settings. To modify IP address in batches, do the following:  Step 1 In the Searched Device list area, select the devices that you want to modify IP address in batches.
  • Page 126 Step 4 Configure the settings for start IP address (the IP address is allocated in sequence), subnet mask, default gateway, user name, and password. Step 5 Click OK to save the settings. 5.6.1.6 Exporting IP Address You can export the added IP address to the USB storage device. The exported information is saved in .csv file, which includes IP address, port number, channel number, manufacturer, user name, and password.
  • Page 127: Managing Remote Devices

    Step 1 Insert the USB storage device to the USB port of the Device. Step 2 Click Import. The Browse interface is displayed. Figure 5-92 Step 3 Select the file that you want to import. Step 4 Click OK to start importing. After importing is completed, a pop-up message indicating "The import succeeded"...
  • Page 128 Figure 5-93 5.6.2.2 Viewing Firmware Information You can view the device firmware information such as channel number, IP address, manufacturer, system version, video input, audio input, and alarm in. Select Main Menu > CAMERA > Camera List > Firmware, the Firmware interface is displayed.
  • Page 129: Configuring Record Settings

    5.6.2.3 Upgrading Remote Devices Step 1 Select Main Menu > CAMERA > Camera List > Update. The Update interface is displayed. Figure 5-95 Step 2 Upgrade the device. File Update  Insert a USB storage device containing the upgrade files into the USB port of the Device.
  • Page 130: Enabling Record Control

    5.7.1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE  settings. Check to ensure the HDD installed in the Device has been formatted properly.  To enter the record control interface, do the following: Step 1 Right-click on the live view screen, the shortcut menu is displayed.
  • Page 131: Configuring Recorded Video Storage Schedule

    5.7.2 Configuring Recorded Video Storage Schedule You need to configure the storage schedule for the recorded video so that the recorded video can be saved. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule." 5.8 Configuring Snapshot Settings 5.8.1 Configuring Snapshot Trigger The snapshot is divided into scheduled snapshot, event triggered snapshot, and face detection triggered snapshot.
  • Page 132 Figure 5-98 Step 6 Click Apply to save the settings. If you have configured the snapshot schedule, the configuration has been  completed. If you have not configured the snapshot schedule, see "5.1.4.10 Configuring  Snapshot Storage Schedule." 5.8.1.2 Configuring Event Triggered Snapshot Step 1 Select Main Menu >...
  • Page 133: Configuring Snapshot Storage Schedule

    Figure 5-100 Step 4 Click Setting next to Picture Storage check box and select the corresponding channel Step 5 Click Apply. 5.8.2 Configuring Snapshot Storage Schedule You need to configure the storage schedule for the snapshot so that the snapshot can be saved. For details, see "5.1.4.10 Configuring Snapshot Storage Schedule."...
  • Page 134: Playing Back Video

    Figure 5-101 Step 2 Enable the FTP function and configure the parameters. For details, see "5.18.9 Configuring FTP Storage Settings." The snapshots will be uploaded to FTP for backup. 5.9 Playing Back Video 5.9.1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE ...
  • Page 135: Instant Playback

    Figure 5-102 Step 2 Configure the settings for the record control parameters. Table 5-34 Parameter Description Displays all the analog channels and the connected digital channels. Channel You can select a single channel or select All. Auto: Automatically record according to the record type and ...
  • Page 136 Figure 5-103 Table 5-35 Function Description Display the searched recorded video or picture. Supports simultaneously playing in single-channel, 4-channel, 9-channel, and 16-channel. Display Window When playing back in a single channel, click and hold to select the area that you want to enlarge. The area is enlarged after the left mouse button is released.
  • Page 137 Function Description Display the type and time period of the current recorded video. In the 4-channel layout, there are four time bars are displayed;  in the other view layouts, only one time bar is displayed. Click on the colored area to start playback from a certain time. ...
  • Page 138 Function Description In the Camera Name list, select the channel(s) that you want to play back. The window split is decided by how you select the channel(s).  For example, if you select one channel, the playback is View Layout and displayed in the single-channel view;...
  • Page 139 Table 5-36 Icon Function Play/Pause. During playing back, you can switch between play and pause. Stop. During playing back, you can click the Stop button to stop playback. Play Backward. During playing back, click the Play Backward button to backward ...
  • Page 140 Icon Function In the full screen mode, click to take a snapshot and save into the USB storage device or mobile HDD. Add Mark for the recorded view. For details about adding mark, see "5.9.6 Marking and Playing Back Video." Show or hide POS information.
  • Page 141 Double-click anywhere in the time bar colored area to start playback.  Step 2 Click on the time bar to select the start time, and then click to start clipping. Step 3 Click on the time bar to select the end time, and then click to stop clipping.
  • Page 142: Smart Search

    If you do not want to back the file, clear the check box. 5.9.4 Smart Search During playback, you can analyze a certain area to find if there was any motion detection event occurred. The system will display the images with motion events of the recorded video. Not all models support this function.
  • Page 143: Marking And Playing Back Video

    Step 3 Click or double-click anywhere in the time bar colored area to start playback. You can see the AI rule during playback. This function is enabled by default. Figure 5-109 Click to hide AI rule. 5.9.6 Marking and Playing Back Video You can mark the recording for somewhere important.
  • Page 144 Figure 5-110 Step 3 In the Tag Name box, enter a name. Step 4 Click OK. This marked video file displays in the Tag List. Playing Back Marked Video This function is supported on single-channel playback. Step 1 In the Camera Name list, select one channel. Step 2 Click The Mark List interface is displayed.
  • Page 145 You can configure to play N seconds of the tagged video before the tagged time. Step 1 In the Tag Name box, enter the name of a tagged video. Step 2 In the Interval Before Tag box, enter N seconds. Step 3 Click The playback starts from N seconds before the tagged time.
  • Page 146: Playing Back Snapshots

    5.9.7 Playing Back Snapshots You can search and play back the snapshots. Step 1 Select Main Menu > SEARCH, the video search interface is displayed. Step 2 In the Search Type list, select Picture. Step 3 In the Channel list, select a channel number. Step 4 In the Calendar area, select a date.
  • Page 147 Step 2 Select a channel(s). Step 3 Click The File List interface is displayed. Figure 5-115 Step 4 Start playback. Click , the playback starts from the first file by default.  Click any file, the system plays back this file. ...
  • Page 148: Alarm Events Settings

    Click to return to the interface with calendar and CAM NAME list.  Locking and Unlocking the Recorded Video To lock the recorded video, on the File List interface, select the check box of the recorded  video, and then click .
  • Page 149: Alarm Input Settings

    Figure 5-117 Step 2 In the Type list, select the event type; In the Start Time box and End Time box, enter the specific time. Step 3 Click Search. The search results are displayed. Step 4 Click Backup to back up the search results into the external storage device. Click to play the recorded video of alarm event.
  • Page 150 Figure 5-118 Step 2 Configure the settings for the local alarms. Table 5-37 Parameter Description Alarm-in Port Select the channel number. Alarm Name Enter the customized alarm name. Enable Enable or disable the local alarm function. In the Device Type list, select NO or select NC as the voltage output Device Type type.
  • Page 151 Parameter Description Select the Report Alarm check box to enable the system to upload the Report Alarm alarm signal to the network (including alarm center) when an alarm event occurs. Select the Send Email check box to enable the system to send an email notification when an alarm event occurs.
  • Page 152 5.10.2.2 Configuring Alarms from Alarm Box You can connect the alarm box to the RS-485 port of the Device. When the alarm is detected by the alarm box, the alarm information will be uploaded to the Device, and then the Device outputs the alarms in the way that you configure in this section.
  • Page 153 Figure 5-120 Step 2 Configure the alarm input settings from the external IPC. For details, see Table 5-37. Step 3 Click Apply to complete the settings. Click Default to restore the default setting.  Click Copy to to copy the settings to other channels. ...
  • Page 154 Figure 5-121 Step 2 Configure the alarm input settings from the offline IPC. Step 3 Click Apply to complete the settings. Click Default to restore the default setting.  Click Copy to to copy the settings to other channels.  5.10.2.5 Configuring Alarms from HDCVI Devices Step 1 Select Main Menu >...
  • Page 155: Alarm Output Settings

    Figure 5-122 Step 2 In the Channel list, select a channel or All. Step 3 Click Step 4 Configure the settings for other parameters of the Alarm Box. For details, see Table 5-37. Step 5 Click OK to save the settings. Step 6 Click Apply to complete the settings.
  • Page 156 Figure 5-123 Step 2 Configure the settings for the alarm output. For details, see Table 5-38. Table 5-38 Parameter Description Local Alarm Type Select alarm type for each alarm output port. Alarm Status Indicates the status of each alarm output port. Select the alarm box number corresponding to the address Alarm Box Extension...
  • Page 157 Figure 5-124 Step 2 Configure the settings for the white light parameters. Table 5-39 Parameter Description In the Channel list, select a channel that is connected to a white Channel light camera. Set a length of time for the Device to delay turning off alarm after Delay the alarm is cancelled.
  • Page 158 Figure 5-125 Step 2 Configure the settings for the siren parameters. Table 5-40 Parameter Description In the Channel list, select a channel that is connected to a camera that Channel supports audio function. Play Click Play to manually trigger the IP camera to play audio file. Set a length of time for the Device to delay turning off alarm after the Delay alarm is cancelled.
  • Page 159: Video Detection

    Figure 5-126 Step 3 Select the upgrade audio file (.bin). Step 4 Click OK to return to the Siren interface. Step 5 Click Upgrade to upgrade the alarm audio file of the camera. 5.10.4 Video Detection Video detection adopts computer vision and image processing technology. The technology analyzes the video images to detect the obvious changes such as moving objects and blurriness.
  • Page 160 Figure 5-127 Step 2 Configure the settings for the motion detection parameters. Table 5-41 Parameter Description Channel In the Channel list, select a channel to set the motion detection. Region Click Setting to define the motion detection region. Enable Enable or disable the motion detection function. PIR function helps enhancing the accuracy and validity of motion detect.
  • Page 161 Parameter Description Configure the time period from end of event detection to the stop of Anti-Dither alarm. Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm  devices connected to the selected output port. Alarm-out Port External Alarm: Enable alarm activation through the ...
  • Page 162 Parameter Description Select the check box to enable the function. When an alarm event occurs, the extra screen outputs the settings configured in Main Menu > DISPLAY > Tour > Sub Screen. Sub Screen Not all models support this function. ...
  • Page 163 Table 5-42 Parameter Description Name Enter a name for the region. Every region of every channel has an individual sensitivity value. Sensitivity The bigger the value is, the easier the alarms can be activated. Adjust the threshold for motion detect. Every region of every channel Threshold has an individual threshold.
  • Page 164  Define for all days of a week: Click All, all switches to . On the timeline of any day, click the half-hour blocks to select the active periods, all the days will take the same settings. Define the period by editing. Take Sunday as an example. ...
  • Page 165 Figure 5-131 Step 2 To configure the settings for the video loss detection parameters, see “5.10.4.1 Configuring Motion Detection Settings.” For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Step 3 Click Apply to complete the settings. Click Default to restore the default setting.
  • Page 166 Figure 5-132 Step 2 To configure the settings for the tampering detection parameters, see “5.10.4.1 Configuring Motion Detection Settings.” For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Step 3 Click Apply to complete the settings. Click Default to restore the default setting.
  • Page 167 Figure 5-133 Step 2 To configure the settings for the diagnosis parameters, see "5.10.4.1 Configuring Motion Detection Settings." Step 3 Click Apply to complete the settings. Click Default to restore the default setting. Setting the Types for Diagnosing Targets Step 1 Next to Rule, click Setting. The Video Quality Analytics interface is displayed.
  • Page 168: System Events

    Parameter Description A horizontal, vertical or diagonal stripe that might appear in the Stripe video because of device aging or electronic interruption. Such stripe brings visual interruption. Video noises such as blurriness or quality reduction that is caused Noise by optical distortion or device problem during camera shooting. Color Cast Variances in the normal proportions of RGB colors.
  • Page 169 Figure 5-135 Step 2 Configure the settings for the HDD event. Table 5-44 Parameter Description In the Event Type list, select No Disk, Disk Error, or Low Space as Event Type the event type. Enable Enable or disable the HDD event detection function. Click Setting to display setting interface.
  • Page 170 Parameter Description Select the check box to enable the Device to record a local alarm log. Select to enable audio broadcast/alarm tone in response to a HDD Alarm Tone alarm event. Step 3 Click Apply to complete the settings. 5.10.5.2 Configuring Network Event Settings Step 1 Select Main Menu >...
  • Page 171: Configuring Disarming

    Parameter Description Select the Show Message check box to enable a pop-up message in Show Message your local host PC. Select the Send Email check box to enable the system to send an email notification when an alarm event occurs. Send Email To use this function, make sure the email function is enabled in Main Menu >...
  • Page 172: Ai Function

    5.11 AI Function 5.11.1 For Pro AI Series The faces are fuzzily processed to comply with relevant regulations. AI module provides face detection, face recognition, IVS functions, and video structuring. These functions take effect after they are configured and enabled. It adopts deep learning and can realize precision alarms.
  • Page 173 Figure 5-138 Step 2 In the Channel list, select a channel that you want to configure face detection function, and then enable it. Step 3 Configure the parameters. Table 5-46 Parameter Description You can select from AI by Camera and AI by Device. AI by Camera: This option requires certain AI cameras.
  • Page 174 Parameter Description Click Setting to display setting interface. General Alarm: Enable general alarm and select the alarm  output port. Ext. Alarm: Connect the alarm box to the Device and then  Alarm-out Port enable it. Wireless Siren: Connect the wireless gateway to the Device ...
  • Page 175 Parameter Description Select the Tour check box to enable a tour of the selected channels. Tour To use this function, the tour setting must be configured.  After the tour is ended, the live view screen returns to the view ...
  • Page 176 Figure 5-139 Step 2 Select the channel, enter the start time and end time, and set for the gender, age, glasses, beard, and mask. Step 3 Click Smart Search. The results are displayed. Figure 5-140 Step 4 Select the face that you want to play back. The picture with registered information is displayed.
  • Page 177 Figure 5-141 Step 5 Click to start playing back the recorded detected face snapshots. Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To export the database file (.csv) to the external storage device, select files, click ...
  • Page 178 Figure 5-142 To lock the files to make it unable to be overwritten, select the files, and then click  Lock. To add a mark to the file, select the files and then click Add Tag.  5.11.1.2 Face Recognition Face recognition applies to AI preview mode and smart search.
  • Page 179 Figure 5-143 Step 2 At Type, you can select Local or Remote. Local: Viewing the existing face databases or adding new one on the DVR.  Remote: If you have face recognition camera, you can select this to view the ...
  • Page 180 Click to view the library details and add new faces to the library. For details,  see " Adding Face Pictures." Select the library, and then click Modeling. The system will extract the attributes of  face pictures in the library for the future comparison. Select the library, and then click Delete to delete the library.
  • Page 181 Figure 5-146 Step 3 Click Register ID. The Register ID interface is displayed. Figure 5-147 Step 4 Click to add a face picture. The Browse interface is displayed. Local Configurations 165...
  • Page 182 Figure 5-148 Step 5 Select a face picture and enter the registration information. Figure 5-149 Step 6 Click OK. The system prompts the registration is successful. Step 7 On the Details interface, click Search. The system prompts modeling is successful. If the system prompts the message indicating modeling is in process, wait a while and then click Search again.
  • Page 183 Figure 5-150 Adding Face Pictures in Batch Step 1 Give a name to the face picture by referring to Table 5-47. Table 5-47 Naming format Description Name Enter the name. Gender Enter 1 or 2. 1 represents male, and 2 represents female. Birthday Enter numbers in the format of yyyy-mm-dd.
  • Page 184 Figure 5-151 Step 3 Click Select file, max select 500 each time or Select a folder to import face pictures. Step 4 Click OK to complete batch registration. Adding the Detected Faces Step 1 Right-click on the live view screen, and then select Live Mode > AI Mode. The AI Mode live view screen is displayed.
  • Page 185 Figure 5-153 Step 3 Click Add to Human Face Database. The Register ID interface is displayed. Figure 5-154 Step 4 Select the face library and enter the ID information. Step 5 Click OK to complete registration. 5.11.1.2.2 Face Recognition Configuration You can compare the detected faces with the faces in the library to judge if the detected face belongs to the library.
  • Page 186 Step 1 Select Main Menu > AI > Parameters > Face Recognition. The Face Recognition interface is displayed. Figure 5-155 Step 2 In the Channel list, select a channel that you want to configure face recognition function, and then enable it. Step 3 Set the Schedule.
  • Page 187 Step 5 Configure the added face library. Click to modify the similarity. The lower the number is, the easier the alarm  linkage will trigger. Click to delete the face library.  Click to set the alarm linkage. For details, see Table 5-46. ...
  • Page 188 Figure 5-158 5.11.1.2.3 Smart Search for Face Recognition You can compare the detected faces with the face library and play back. Search by attributes: Search the face library by the face attributes.  Search by picture: Search the face library by uploading face pictures. ...
  • Page 189 Figure 5-159 Step 2 Select the channel and set the parameters such as start time, end time, gender, age, glasses, beard, mask, and similarity according to your requirement. Step 3 Click Smart Search. The search result is displayed. Figure 5-160 Local Configurations 173...
  • Page 190 Step 4 Click the picture that you want to play back. The picture with registered information is displayed. Figure 5-161 Step 5 Click to play back the recorded video. Double-click on the playing interface to switch between full screen playing and thumbnail playing.
  • Page 191 Figure 5-162 To lock the files to make it unable to be overwritten, select the files, and then click  Lock. To add a mark to the file, select the files and then click Add Tag.  Search by Picture Step 1 Select Main Menu >...
  • Page 192 Click Face Database. The Face Database interface is displayed. Figure 5-164 Set the searching parameters by selecting the face library and gender, and entering name and ID No. according to your actual requirement. Click Search to display the results that satisfy the requirement. Click Reset to clear the searching parameters.
  • Page 193 Plug the USB storage device (with face pictures) to the Device, and then click Local Upload. Then select the picture from the USB storage device, and then click OK. The selected face pictures are uploaded. Step 3 After the face pictures are uploaded, continue to configure other parameters (channel, start time, end time, and similarity).
  • Page 194 Figure 5-167 Step 6 Click to play back the recorded video. Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To add a mark to the file, select the files and then click Add Tag. ...
  • Page 195 Figure 5-168 5.11.1.3 IVS Function The IVS function processes and analyzes the images to extract the key information to match with the preset rules. When the detected behaviors match with the rules, the system activates alarms. If you select AI by device, then among face detection and recognition, IVS function, and video structuring, you can use one of them at the same time for the same channel.
  • Page 196 Figure 5-169 Step 2 In the Channel list, select the channel number that you want to configure the IVS function. Step 3 At Type, you can select from AI by Camera and AI by Device. AI by Camera: This option requires certain AI cameras. The camera will do all the ...
  • Page 197 Step 7 Click Apply to complete the settings. Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction, the system activates alarms. The tripwire can be configured as a straight line or broken line.  Supports detecting one-way or two-way tripwire crossing. ...
  • Page 198 Figure 5-172 Configure the settings for the parameters of drawing rules. Table 5-48 Parameter Description Name Enter the customized rule name. Set the direction of the tripwire. You can choose A to B (left to Direction right), B to A (right to left), and Both. Click to draw areas to filter the target.
  • Page 199 Figure 5-173 Step 4 Configure the triggering parameters. Table 5-49 Parameter Description Define a period during which the detection is active. Schedule For details, see "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings." Click Setting to display setting interface. General Alarm: Enable general alarm and select the alarm ...
  • Page 200 Parameter Description Select the Send Email check box to enable the system to send an email notification when an alarm event occurs. Send Email To use this function, make sure the email function is enabled in Main Menu > NETWORK > EMAIL. Select the channel(s) that you want to record.
  • Page 201 The tripwire detecting function is active. When the target object crosses the tripwire in the defined direction, the system activates alarms. Configuring Intrusion Rules When the target enters and leaves the defined detection area, or the target appears in the defined area, the system activates alarms.
  • Page 202 Figure 5-175 Configure the settings for the parameters of drawing rules. Table 5-50 Parameter Description Name Enter the customized rule name. Configure the actions that are defined as intrusion. You can select Action the Appear check box and the Cross check box. In the Direction list, select the direction of crossing the configured Direction area.
  • Page 203 The intrusion detecting function is active. When the target enters and leaves the area, or the target appears in the defined area, the system activates alarms. 5.11.1.3.2 Smart Search for IVS Function You can search for the intelligent events and play back. Step 1 Select Main Menu >...
  • Page 204 Figure 5-177 Step 4 Click the picture that you want to play back. Figure 5-178 Step 5 Click to play back the recorded video. Local Configurations 188...
  • Page 205 Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To back up the recorded files to the external storage device, select files, click  Backup, select the save path and file type, and then click Start.
  • Page 206 Figure 5-180 Step 2 In the Channel list, select a channel that you want to configure video structuring function, and then enable it. Step 3 At Type, you can select from AI by Camera and AI by Device. AI by Camera: This option requires certain AI cameras. The camera will do all the ...
  • Page 207 Figure 5-181 Step 2 Select the channel and the time, and then select one or multiple features from Top, Top Color, Bottom, Bottom Color, Hat, Bag, Gender, Age, or Umbrella. Step 3 Click Smart Search. The search result is displayed. If you only selected Human Body Detection and did not select Face Detection in ...
  • Page 208 If you selected Human Body Detection and Face Detection in "5.11.1.4.1  Configuring Video Structuring", and there is any human face appears in the video, there will be extra face features displayed in the results. Figure 5-183 Step 4 Select one or multiple results, and then you can Click Export to export them to the USB device ...
  • Page 209 Figure 5-184 Step 2 Select the channel and the time, and then select one or multiple features from Type, Vehicle Color, People Number, or Helmet. Step 3 Click Smart Search. The search result is displayed. Figure 5-185 Step 4 Select one or multiple results, and then you can Click Export to export them to the USB device ...
  • Page 210: For Lite Ai Series

    Click Lock so that they don't get overwritten or deleted  Click Add Tag to name them as needed.  5.11.2 For Lite AI Series AI module provides SMD (Smart Motion Detection) and IVS functions. These functions take effect after they are configured and enabled. It adopts deep learning and can realize precision alarms.
  • Page 211 Step 2 In the Channel list, select a channel that you want to configure face detection function, and then enable it. Step 3 Configure the parameters. Table 5-51 Parameter Description Channel In the Channel list, select a channel to set the motion detection. Enable Enable or disable the motion detection function.
  • Page 212 Parameter Description Set a length of time for the Device to delay turning off recording Post Record after the alarm is cancelled. The value ranges from 10 seconds to 300 seconds, and the default value is 10 seconds. Select the Tour check box to enable a tour of the selected Tour channels.
  • Page 213 5.11.2.2 Configuring IVS Function The IVS function processes and analyzes the images to extract the key information to match with the preset rules. When the detected behaviors match with the rules, the system activates alarms. 5.11.2.2.1 Configuring IVS Parameters The alarms are generated according to the configured parameters. Step 1 Select Main Menu >...
  • Page 214 Figure 5-189 Step 4 Configure the parameters for the rule that you selected. Step 5 Select the check box of the rule to enable it. Step 6 Click Apply to complete the settings. Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction, the system activates alarms.
  • Page 215 Figure 5-190 Step 2 Draw a tripwire. In the Channel list, select the channel that you want to configure the rules for. Click The monitoring screen to configure the tripwire rules is displayed. Figure 5-191 Configure the settings for the parameters of drawing rules. Local Configurations 199...
  • Page 216 Table 5-52 Parameter Description Name Enter the customized rule name. Set the direction of the tripwire. You can choose A to B (left to Direction right), B to A (right to left), and Both. Click to draw areas to filter the target. You can configure two filtering targets (maximum size and Target Filter minimum size).
  • Page 217 Parameter Description Click Setting to display setting interface. General Alarm: Enable general alarm and select the alarm  output port. Ext. Alarm: Connect the alarm box to the Device and then  Alarm-out Port enable it. Wireless Siren: Connect the wireless gateway to the Device and then enable it.
  • Page 218 Parameter Description Select the Tour check box to enable a tour of the selected channels. Tour To use this function, the tour setting must be configured.  After the tour is ended, the live view screen returns to the view ...
  • Page 219 Figure 5-193 Step 2 Draw an area. In the Channel list, select the channel that you want to configure the rules for. Click The monitoring screen to configure the intrusion rules is displayed. Figure 5-194 Configure the settings for the parameters of drawing rules. Local Configurations 203...
  • Page 220 Table 5-54 Parameter Description Name Enter the customized rule name. Configure the actions that are defined as intrusion. You can select Action the Appear check box and the Cross check box. In the Direction list, select the direction of crossing the configured Direction area.
  • Page 221 Step 2 In the Channel list, select the channel that you want to search for the events, and then set other parameters such as start time, end time, event type, and alarm object. Step 3 Click Smart Search. The results that satisfy the searching conditions are displayed. Figure 5-196 Step 4 Click the picture that you want to play back.
  • Page 222 Figure 5-197 Step 5 Click to play back the recorded video. Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To back up the recorded files to the external storage device, select files, click ...
  • Page 223 To lock the files to make it unable to be overwritten, select the files, and then click  Lock. To add a mark to the file, select the files and then click Add Tag.  5.11.2.3 Face Detection (For XVR5X-I and XVR7X-I series only) Some series of devices can analyze the pictures captured by the camera to detect whether the faces are on the pictures.
  • Page 224 Table 5-55 Parameter Description Click View Setting to draw areas to filter the target. You can configure two filtering targets (maximum size and Rule minimum size). When the target is smaller than the minimum size or larger than the maximum size, no alarms will be activated. The maximum size should be larger than the minimum size.
  • Page 225 Parameter Description Click Setting to display the PTZ interface. Enable PTZ linkage actions, such as selecting the preset that you want to be called when an alarm event occurs. PTZ Linkage To use this function, the PTZ operations must be configured. For details, see "5.4 Controlling PTZ Cameras."...
  • Page 226 Figure 5-200 Step 2 Select the channel, enter the start time and end time, and set for the gender, age, glasses, beard, and mask. Step 3 Click Smart Search. The results are displayed. Figure 5-201 Step 4 Select the face that you want to play back. The picture with registered information is displayed.
  • Page 227 Figure 5-202 Step 5 And then click to start playing back the recorded detected face snapshots. Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To export the database file (.csv) to the external storage device, select files, click ...
  • Page 228 Figure 5-203 To lock the files to make it unable to be overwritten, select the files, and then click  Lock. To add a mark to the file, select the files and then click Add Tag.  5.11.2.4 Face Recognition (For XVR7X-I series only) Face recognition applies to AI preview mode and smart search.
  • Page 229 Figure 5-204 Step 2 At Type, you can select Local or Remote. Local: Viewing the existing face databases or adding new one on the DVR.  Remote: If you have face recognition camera, you can select this to view the ...
  • Page 230 Click to view the library details and add new faces to the library. For details,  see "Adding Face Pictures." Select the library, and then click Modeling. The system will extract the attributes of  face pictures in the library for the future comparison. Select the library, and then click Delete to delete the library.
  • Page 231 Figure 5-207 Step 3 Click Register ID. The Register ID interface is displayed. Figure 5-208 Step 4 Click to add a face picture. The Browse interface is displayed. Local Configurations 215...
  • Page 232 Figure 5-209 Step 5 Select a face picture and enter the registration information. Figure 5-210 Step 6 Click OK. The system prompts the registration is successful. Step 7 On the Details interface, click Search. The system prompts modeling is successful. If the system prompts the message indicating modeling is in process, wait a while and then click Search again.
  • Page 233 Figure 5-211 Adding Face Pictures in Batches Step 1 Give a name to the face picture by referring to Table 5-56. Table 5-56 Naming format Description Name Enter the name. Gender Enter 1 or 2. 1 represents male, and 2 represents female. Birthday Enter numbers in the format of yyyy-mm-dd.
  • Page 234 Figure 5-212 Step 3 Click Select file, max select 500 each time or Select a folder to import face pictures. Step 4 Click OK to complete batch registration. Adding the Detected Faces Step 1 Right-click on the live view screen, and then select Live Mode > AI Mode. The AI Mode live view screen is displayed.
  • Page 235 Figure 5-214 Step 3 Click Add to Human Face Database. The Register ID interface is displayed. Figure 5-215 Step 4 Select the face library and enter the ID information. Step 5 Click OK to complete registration. 5.11.2.4.2 Face Recognition Configuration You can compare the detected faces with the faces in the library to judge if the detected face belongs to the library.
  • Page 236 Step 1 Select Main Menu > AI > Parameters > Face Recognition. The Face Recognition interface is displayed. Figure 5-216 Step 2 In the Channel list, select a channel that you want to configure face recognition function, and then enable it. Step 3 Set the Period.
  • Page 237 Figure 5-218 Step 5 Configure the added face library. Click to modify the similarity. The lower the number is, the easier the alarm  linkage will trigger. Click to delete the face library.  Click to set the alarm linkage. For details, see Table 5-46. ...
  • Page 238 Figure 5-219 5.11.2.4.3 Smart Search for Face Recognition You can compare the detected faces with the face library and play back. Search by attributes: Search the face library by the face attributes.  Search by picture: Search the face library by uploading face pictures. ...
  • Page 239 Figure 5-220 Step 2 Select the channel and set the parameters such as start time, end time, gender, age, glasses, beard, mask, and similarity according to your requirement. Step 3 Click Smart Search. The search result is displayed. Figure 5-221 Local Configurations 223...
  • Page 240 Step 4 Click the picture that you want to play back. The picture with registered information is displayed. Figure 5-222 Step 5 Click to play back the recorded video. Double-click on the playing interface to switch between full screen playing and thumbnail playing.
  • Page 241 Figure 5-223 To lock the files to make it unable to be overwritten, select the files, and then click  Lock. To add a mark to the file, select the files and then click Add Mark.  Search by Picture Step 1 Select Main Menu >...
  • Page 242 Click Face Database. The Face Database interface is displayed. Figure 5-225 Set the searching parameters by selecting the face library and gender, and entering name and ID No. according to your actual requirement. Click Search to display the results that satisfy the requirement. Click Reset to clear the searching parameters.
  • Page 243 Plug the USB storage device (with face pictures) to the Device, and then click Local Upload. Then select the picture from the USB storage device, and then click OK. The selected face pictures are uploaded. Step 3 After the face pictures are uploaded, continue to configure other parameters (channel, start time, end time, and similarity).
  • Page 244 Figure 5-228 Step 6 Click to play back the recorded video. Double-click on the playing interface to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To add a mark to the file, select the files and then click Add Mark. ...
  • Page 245: Iot Function

    Figure 5-229 5.12 IoT Function 5.12.1 Configuring Sensor Settings You can connect external sensors wirelessly through the Device with USB gateway or through connecting to a camera gateway. After connection, you can activate alarm events through external sensors. 5.12.1.1 Connecting Sensor through Device Only the Device with USB gateway supports this function.
  • Page 246 Figure 5-230 Step 2 In the Access Type list, select USB Gateway. Step 3 Click Add. The Add interface is displayed. Figure 5-231 Step 4 Click Pair. The Device starts pairing with the sensor. Local Configurations 230...
  • Page 247 Figure 5-232 Step 5 Click Back to exit the pairing interface. The added sensor information is displayed. Click to modify the sensor name; click to delete sensor information. Figure 5-233 Local Configurations 231...
  • Page 248 5.12.1.2 Connecting Sensor through Camera with Gateway Only the camera with gateway supports this function. Step 1 Select Main Menu > IoT > Management > Sensor Pairing. The Sensor Pairing interface is displayed. Figure 5-234 Step 2 In the Access Type list, select Camera Gateway. Step 3 In the Channel list, select the channel that is connected to the camera.
  • Page 249 Step 5 Click Pair. The Device starts pairing with the sensor. After pairing is completed, see Figure 5-236. Figure 5-236 Step 6 Click Back to exit the pairing interface. The added sensor information is displayed. Click to modify the sensor name; click to delete sensor information.
  • Page 250 5.12.1.3 Configuring Alarm Linkage Step 1 Select Main Menu > IoT > Management > Wireless Detector. The Wireless Detector interface is displayed. Figure 5-238 Step 2 In the Access Type list, select USB Gateway, Camera Gateway, or All. When Access Type is Camera Gateway, you can select Channel to filter the status of present wireless detector.
  • Page 251 Table 5-57 Parameter Description Name Enter the customized alarm name. Click Setting to display setting interface. Define a period during which the motion detection is active. For details, Schedule see "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings." Click Setting to display the PTZ interface.
  • Page 252: Configuring Temperature And Humidity Camera

    Parameter Description Show Message: Select the Show Message check box to enable a  pop-up message in your local host PC. Buzzer: Select the check box to activate a buzzer noise at the  Device. Video Matrix: Select the check box to enable the function. When ...
  • Page 253 Figure 5-240 Step 2 Select the Enable check boxes to enable IoT function. Figure 5-241 The Device starts detecting the temperature and humidity data from the camera and display on the Realtime Display interface. Step 3 (Optional) Set temperature displaying mode. When Show °...
  • Page 254 You can also display the temperature and humidity data in graphical way by selecting the Display Chart check box to. See Figure 5-242 for humidity data in graphical way. Figure 5-242 Click Remove to delete the data. 5.12.2.3 Exporting Temperature and Humidity Data You can export the temperature and humidity data in .BMP format.
  • Page 255 Figure 5-243 Step 3 Click Lock to lock the data. The export button is enabled. Step 4 Click Export. The system starts exporting the data. After exporting is finished, a Message dialog box is displayed. Step 5 Click OK. You can find the exported data on your USB device. 5.12.2.4 Configuring Alarm Linkage You can configure alarm linkage settings for temperature and humidity data.
  • Page 256 Figure 5-244 Step 2 On the temperature information line, click The Setting interface is displayed. Figure 5-245 Step 3 Configure the settings for alarm linkage. Local Configurations 240...
  • Page 257 Table 5-58 Parameter Description Access Point Indicates the channel that the camera is connected to. Type Temperature by default. Detect Position Set the detect position name. Name Select the channel that you want to preview to help monitor the channel of access point. This channel could be the channel of Preview Channel access point or any other channels according to your actual situation.
  • Page 258 Parameter Description Select the channel(s) that you want to record. The selected channel(s) starts recording after an alarm occurs. Record Channel The recording for IoT alarms and auto recording function must be enabled. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule"...
  • Page 259 Figure 5-246 Step 2 On the humidity information line, click The Setting interface is displayed. Figure 5-247 Step 3 Configure the settings for the following parameters. Local Configurations 243...
  • Page 260 Table 5-59 Parameter Description Access Point Indicates the channel that the camera is connected to. Type Humidity by default. Detect Position Set the detect position name. Name Select the channel that you want to preview to help monitor the channel of access point. This channel could be the channel of Preview Channel access point or any other channels according to your actual situation.
  • Page 261 Parameter Description Select the channel(s) that you want to record. The selected channel(s) starts recording after an alarm occurs. Record Channel The recording for IoT alarms and auto recording function must be enabled. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule"...
  • Page 262 Figure 5-248 Step 2 Configure the parameters settings. Table 5-60 Parameter Description Access Point Indicates the channel that the camera is connected to. Display Type In the Display Type list, select List or Diagram. Select the information type that you want to search. You can select Type Humidity or Temperature.
  • Page 263 Figure 5-249 For the data displayed in graph, see Figure 5-250.  Figure 5-250 Step 4 Click Export. The system starts exporting the data. After exporting is finished, a Message dialog box is displayed. Step 5 Click OK. You can find the exported data on your USB device. Local Configurations 247...
  • Page 264: Configuring Wireless Siren

    5.12.3 Configuring Wireless Siren You can connect the wireless siren to the Device, when there is an alarm event activated on the Device, the wireless siren generate alarms. Step 1 Select Main Menu > IoT > Management > Wireless Siren. The Wireless Siren interface is displayed.
  • Page 265: Searching The Transaction Records

    Playing POS information in the local playback and viewing the POS information in the live view screen only support single-channel mode and four-channel mode. Displaying monitoring screen and playing back in the web support multi-channel mode. 5.13.1 Searching the Transaction Records The system supports fuzzy search.
  • Page 266 Figure 5-253 Step 2 Configure the settings for the POS parameters. Table 5-62 Parameter Description In the POS Name list, select the POS machine that you want to configures settings for. Click to modify the POS name. POS Name The POS name supports 21 Chinese characters or 63 English characters.
  • Page 267: Configuring Backup Settings

    Parameter Description In the Overlay Mode list, Select Page or ROLL. Page means to turn a page when there are 16 lines of  overlay information. ROLL means to roll up the interface when there are 16 lines  Overlay Mode of overlay information.
  • Page 268: Backing Up Files

    Figure 5-254 5.14.2 Backing up Files You can back up the recorded videos and snapshots. Step 1 Select Main Menu > Backup. The Backup interface is displayed. Figure 5-255 Step 2 Configure the settings for the backup parameters. Table 5-63 Parameter Description In the Device Name list, select the device that you want to back up...
  • Page 269: Network Management

    Parameter Description Click Browse, the Browse interface is displayed. Select the route Path where you want to search for the files. In the Record Channel list, select the channel where you want to Record Channel search for the files. Type In the Type list, select the file type that you want to search.
  • Page 270 5.15.1.1 Configuring TCP/IP Settings You can configure the settings for the Device such as IP address, DNS according to the networking plan. Select Main Menu > NETWORK > TCP/IP, the TCP/IP interface is displayed. For details about parameter settings, see "5.1.4.4 Configuring Network Settings." Figure 5-257 5.15.1.2 Configuring Port Settings You can configure the maximum connection accessing the Device from Client such as WEB,...
  • Page 271 Figure 5-258 Step 2 Configure the settings for the connection parameters. The parameter setting can take effect without need to reboot the device. Table 5-64 Parameter Description The allowable maximum clients accessing the Device at the same Max Connection time, such as WEB, Platform, and Mobile Phone. Select a value between 1 and 128.
  • Page 272 HTTPS communication port. The default value setting is 443. You HTTPS Port can enter the value according to your actual situation. Step 3 Click Apply to complete the settings. 5.15.1.3 Configuring Wi-Fi Connection Settings You can make wireless connection between the Device and the other devices in the same network through Wi-Fi settings, facilitating the devices connection and mobility.
  • Page 273 In the hotpots list, select a hotspot, and then click Connect. To reconnect the same hotspot, disconnect first and then  Connect reconnect. To connect to other hotspot, disconnect from the current  connected hotspot first, and then connect to the other hotspot. Disconnect To disconnect from a hotspot, click Disconnect.
  • Page 274 The information of Area 2 will display after the 3G/4G module is connected; while the information of Area 1 and Area 3 will display only after the 3G/4G function is enabled. Step 3 The Device starts identifying the wireless module and displays the recognized information for the parameters in Area 2.
  • Page 275 China Unicom 3G: ZTE MF667S, HUAWEI E353U-1  China Telecom 4G: HUAWEI EC122, ZTE AC2736  If the Device is connected to China Telecom 3G/4G network, you can login the Device with  the public IP address through the PC of public internet (The HTTP port is not configured as 80).
  • Page 276 Step 2 Enable the PPPoE function. Step 3 In the Username box and Password box, enter the user name and password accordingly provided by the Internet Service Provider. Step 4 Click Apply to complete the settings. The system pops up a message to indicate the successfully saved. The IP address appears on the PPPoE interface.
  • Page 277 Figure 5-263 Step 2 Configure the settings for the DDNS parameters. Table 5-67 Parameter Description Enable the DDNS function. Enable After enabling DDNS function, the third-party might collect your Device information. Type Type and address of DDNS service provider. Type: Dyndns DDNS; address: members.dyndns.org ...
  • Page 278 5.15.1.7 Configuring EMAIL Settings You can configure the email settings to enable the system to send the email as a notification when there is an alarm event occurs. Step 1 Select Main Menu > NETWORK > Email. The Email interface is displayed. Figure 5-264 Step 2 Configure the settings for the email parameters.
  • Page 279 Parameter Description Enter the sender’s email address. It supports maximum three Sender senders separated by comma. Enter the email subject. Subject Supports Chinese, English and Arabic numerals. It supports maximum 64 characters. Enable the attachment function. When there is an alarm event, the Attachment system can attach snapshots as an attachment to the email.
  • Page 280 Figure 5-265 Step 2 Configure the settings for the UPnP parameters. Table 5-69 Parameter Description Enable the UPnP function. Port Mapping After it is enabled, the intranet services and ports shall be mapped to extranet, proceed with caution. Indicates the status of UPnP function. Status Offline: Failed.
  • Page 281 Parameter Description The settings in PAT table correspond to the UPnP PAT table on the router. Service Name: Name of network server.  Protocol: Type of protocol.  Int. Port: Internal port that is mapped on the Device.  Ext. Port: External port that is mapped on the router. ...
  • Page 282 Figure 5-266 Step 2 Configure the settings for the SNMP parameters. Table 5-70 Parameter Description Enable Enable the SNMP function. Select the check box of SNMP version(s) that you are using. Version The default version is V3. There is a risk of select V1 or V2. SNMP Port Indicates the monitoring port on the agent program.
  • Page 283 Parameter Description Encryption Password In the Encryption Type list, select an encryption type. The default Encryption Type setting is CBC-DES. Step 3 Compile the two MIB files by MIB Builder. Step 4 Run MG-SOFT MIB Browser to load in the module from compilation. Step 5 On the MG-SOFT MIB Browser, enter the Device IP that you want to manage, and then select the version number to query.
  • Page 284 Enter the IP address that you want to use as the multicast IP. IP Address The IP address ranges from 224.0.0.0 through 239.255.255.255. Enter the port for the multicast. The port ranges from 1025 through Port 65000. Step 3 Click Apply to complete the settings. You can use the multicast IP address to login the web.
  • Page 285 Figure 5-269 Step 2 Configure the settings for the register parameters. Table 5-72 Parameter Description Enable Enable the register function. The default value is 1. Enter the server IP address or the server domain that you want to Server IP Address register to.
  • Page 286: Configuring Network Testing Settings

    Figure 5-270 Step 2 Configure the settings for the alarm center parameters. Table 5-73 Parameter Description Enable Enable the alarm center function. In the Protocol Type list, select protocol type. The default is Protocol Type ALARM CENTER. Server Address The IP address and communication port of the PC installed with Port alarm client.
  • Page 287 Step 1 Select Main Menu > MAINTAIN > Network > Test. The Network Test interface is displayed. Figure 5-271 Step 2 In the Destination IP box, enter the IP address. Step 3 Click Test. After testing is completed, the test result is displayed. You can check the evaluation for average delay, packet loss, and network status.
  • Page 288 Figure 5-272 5.15.2.2 Capturing Packet and Backing up Packet capture means the operations such as capturing, resending, and editing data that are sent and received during network transmission. When there is network abnormality, you can perform packet capturing and back up into the USB storage device. This date can be provided to the technical support for analyzing the network condition.
  • Page 289 Figure 5-273 Step 2 Connect a USB storage device to the Device. Step 3 Click Refresh. The Device starts detecting the USB storage device and displays its name in the Device Name box. Step 4 Select the route of the data that you want to capture and back up. In the Packet Sniffer Backup area, click Browse.
  • Page 290: Configuring Account Settings

    Select the route. If there are several USB storage devices are connected to the Device, you can  select from the Device Name list. Click Refresh to total space, free space and the file list in the selected USB  storage device.
  • Page 291: Configuring User Account

    You can set maximum 64 users and 20 groups. The group name by "User" and "Admin"  cannot be deleted. You can set other groups and define the relevant permissions. However, the admin account cannot be set randomly. You can manage the account by user and group and the name cannot be repeated. Every ...
  • Page 292 Figure 5-277 Step 3 Configure the settings for the parameters of adding a user account. Table 5-74 Parameter Description Username Enter a user name and password for the account. Password Confirm Password Re-enter the password. Optional. Remarks Enter a description of the account. User MAC Enter user MAC address Select a group for the account.
  • Page 293 Figure 5-278 Step 2 Define the permitted period. By default, it is active all the time. Define the period by drawing.   Define for a specified day of a week: On the timeline, click the half-hour blocks to select the active period. ...
  • Page 294  Under Copy, select All to apply the settings to all the days of a week, or select specific day(s) that you want to apply the settings to. Click OK to save the settings. Step 3 Click OK. 5.16.1.2 Modify a User Account Step 1 Select Main Menu >...
  • Page 295 Figure 5-281 Step 3 Change the settings for password, user name, user group, user MAC, memo, period, and authority. The new password can be set from 8 digits through 32 digits and contains at least two types from number, letter and special characters (excluding"'", """, ";", ":" and "&"). For the admin account, you enable/disable the unlock pattern and modify password hint.
  • Page 296: Configuring Group Account

    Figure 5-282 Step 2 Click for the user account that you want to delete. A Message is displayed. Step 3 Click OK to delete a user account. 5.16.2 Configuring Group Account 5.16.2.1 Adding a Group Step 1 Select Main Menu > ACCOUNT > Group. The GROUP interface is displayed.
  • Page 297 Figure 5-283 Step 2 Click Add. The Add interface is displayed. Figure 5-284 Step 3 Configure the settings for the parameters of adding a group. Table 5-75 Parameter Description Group Name Enter a name for the group. Local Configurations 281...
  • Page 298 Parameter Description Optional. Remarks Enter a description of the account. In the Permission area, select the check boxes in the System tab, Permission Playback tab, and Monitor tab. Step 4 Click OK to complete the settings. 5.16.2.2 Modifying a Group Step 1 Select Main Menu >...
  • Page 299 Figure 5-286 Step 4 Change the settings for group name, memo, and authority. Step 5 Click OK to complete the settings. 5.16.2.3 Deleting a Group Step 1 Select Main Menu > ACCOUNT > Group. The Group interface is displayed. Figure 5-287 Local Configurations 283...
  • Page 300: Configuring Onvif Users

    Step 2 Click for the user account that you want to delete. A Message is displayed. Step 3 Click OK to delete a group. 5.16.3 Configuring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account.
  • Page 301: Audio Management

    Figure 5-289 Step 3 Enter user name, password, and select the group that you want this account to belong Step 4 Click OK to save the settings. Click to modify the account; Click to delete the account. 5.17 Audio Management Audio management function manages audio files and configures the playing schedule.
  • Page 302 Figure 5-290 Step 2 Click Add. The Add interface is displayed. Figure 5-291 Step 3 Select the audio files that you want to import. Step 4 Click OK to start importing audio files from the USB storage device. If the importing is successful, the audio files will display in the File Management interface.
  • Page 303: Configuring Playing Schedule For Audio Files

    Figure 5-292 The imported audio files are automatically saved into the HDD, so you do not need to connect to the USB storage device to get the file next time. Click to play the audio file.  Click to rename the audio file. ...
  • Page 304: Storage Management

    In the Interval box, enter the time in minutes for how often you Interval want to repeat the playing. Configure how many times you want to repeat the playing in the Repeat defined period. Includes two options: MIC and Audio. It is MIC by default. The MIC Output Port function shares the same port with talkback function and the latter has the priority.
  • Page 305: Configuring The Recording And Snapshot Schedule

    Table 5-77 Parameter Description Configure the settings for the situation all the read/write discs are full. Disk Full Select Stop to stop recording  Select Overwrite to overwrite the recorded video files  always from the earliest time. Create Video Files Configure the time length and file length for each recorded video.
  • Page 306 Figure 5-295 Step 2 Configuring the settings for the HDD manager. HDD type setting: In the Properties list, select Read/Write, Read Only, and then  click Apply to save the settings. HDD format: Select the HDD that you want to format, click Format, and enable ...
  • Page 307: Configuring Record

    5.18.4 Configuring Record Record type includes auto and manual record. You can configure record type of main stream and sub stream. See "5.7 Configuring Record Settings". 5.18.5 Configuring Advance Settings Create HDD group, and save main stream, sub stream and snapshot of designated channels to the HDD group.
  • Page 308 Figure 5-298 Figure 5-299 Local Configurations 292...
  • Page 309: Configuring Disk Quota

    Figure 5-300 Step 4 Click Apply to complete the settings. 5.18.6 Configuring Disk Quota By configuring quota, allocate fixed storage capacity to each channel, and distribute the storage space of each channel reasonably. If the interface displays that "Current HDD Mode is HDD Group", click "Change to Quota ...
  • Page 310: Configuring Hdd Detecting Settings

    Figure 5-301 Step 2 Select the channels you want to configure, and select quota from the drop-down list of corresponding HDD. Step 3 Click Apply to complete the settings. Click Quota Statistics to view the quota of each channel in HDD. See Figure 5-302. Figure 5-302 5.18.7 Configuring HDD Detecting Settings Not all models support this function.
  • Page 311 HDD detecting function detects the current status of HDD to let you know the HDD performance and replace the defective HDD. 5.18.7.1 Checking HDD You can detect HDD by key area detect and global detect. Key area detect: Detect the files saved in HDD. The detected bad track can be repaired by ...
  • Page 312 Figure 5-304 5.18.7.2 View Detecting Results After the detecting is completed, you can view the detecting reports to find out the problem and replace the defective HDD to avoid data loss. Step 1 Select Main Menu > STORAGE > Disk Check > Check Report. The Check Report interface is displayed.
  • Page 313: Configuring Record Estimate

    Figure 5-306 Figure 5-307 5.18.8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity, and calculate the required HDD capacity according to the record period. Step 1 Select Main Menu > STORAGE > Rec Estimate. The Rec Estimate interface is displayed.
  • Page 314 Figure 5-308 Step 2 Click The Modify dialog box is displayed. You can configure the resolution, frame rate, bit rate and record time for the selected channel. Step 3 Click OK to save the settings. Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity.
  • Page 315: Configuring Ftp Storage Settings

    Step 3 Select the check box of the HDD that you want to calculate. In the By Time tab, in the Time box, the recording time is displayed. Figure 5-310 Calculating HDD Capacity for Storage Step 1 On the Rec Estimate interface, click the By Time tab. The By Time interface is displayed.
  • Page 316 Figure 5-313 Step 2 Configure the settings for the FTP settings parameters. Table 5-78 Parameter Description Enable Enable the FTP upload function. FTP: Plaintext transmission.  FTP type SFTP: Encrypted transmission (recommended)  Server Address IP address of FTP server. FTP: The default is 21.
  • Page 317: Security Center

    Parameter Description Enter the length of the uploaded recorded video. If the entered length is less than the recorded video length,  only a section of the recorded video can be uploaded. File Size If the entered length is more than the recorded video length, ...
  • Page 318: System Service

    Detecting User and Service Green icon represents a healthy status of the scanned item, and orange icon represents a risky status. ● Login authentication: When there’s a risk in the login authentication, the icon will be in orange to warn risk. You can click Details to see the detailed risk description. ●...
  • Page 319 5.19.2.1 Basic Services Step 1 Select Main Menu > SECURITY > System Service > Basic Services. The Basic Services interface is displayed. Figure 5-315 Step 2 Select Basic Services and configure parameters. There might be safety risk when Mobile Push Notifications, CGI, ONVIF, SSH and NTP Server is enabled.
  • Page 320 Parameter Description If this function is enabled, the remote devices can be added through the CGI protocol. This function is enabled by default. There might be safety risk if this service is enabled. Disable this function when it is not in use. If this function is enabled, the remote devices can be added through the ONVIF protocol.
  • Page 321 Figure 5-316 Step 2 Select the Ethernet card you want to certify. Step 3 Select Enable and configure parameters. Table 5-80 Parameter Description NIC Name Select a NIC. ● PEAP: protected EAP protocol. ● TLS: Transport Layer Security. Provide privacy and data Authentication integrity between two communications application programs.
  • Page 322: Attack Defense

    The HTTPS interface is displayed. Figure 5-317 Step 2 Select Enable to enable HTTPS function. Step 3 Click Certificate Management to create or import a HTTPS certificate from USB drive. For details about importing or creating a CA certificate, see 5.19.4. Step 4 Select a HTTPS certificate.
  • Page 323 Figure 5-318 Step 2 Select Enable to enable firewall. Step 3 Configure the parameters. Table 5-1 Firewall parameters Parameter Description Mode can be configured when Type is Network Access. ● If White List is enabled, you can visit device port successfully Mode with IP/MAC hosts in the white list.
  • Page 324 Parameter Description Enter Start Address and End Address of IP Segment. Start Address/End Address When Type is IP Segment, they can be configured. Enter MAC Address that is allowed or forbidden MAC Address When Type is MAC Address, it can be configured. Step 4 Click Apply to complete the settings.
  • Page 325 Table 5-81 Parameter Description Set the maximum number of allowable wrong password entries. The account will be locked after your entries exceed the maximum number. Attempt(s) Value range: 5–30. Default value: 5. Set how long the account is locked for. Lock Time Value range: 5–120 minutes.
  • Page 326 The Sync Time-Whitelist interface is displayed. Figure 5-321 Step 2 Select Enable to enable Sync Time-Whitelist function. Step 3 Configure the parameters. Table 5-82 Parameter Description You can add trusted hosts for time synchronization. Type Select IP address or IP segment for hosts to be added. Input the IP address of a trusted host.
  • Page 327: Ca Certificate

    5.19.4 CA Certificate You can create or import device certificate and install trusted CA Certificate. 5.19.4.1 Device Certificate Create Certificate 1. Select Main Menu > SECURITY > CA Certificate > Device Certificate. The Device Certificate interface is displayed. Click to download the certificate to local storage. ...
  • Page 328 Parameter Description Valid Period Input a valid period for the certificate. Organization This parameter is user defined. Organization Unit This parameter is user defined. Domain Name Input the IP address of the certificate. 3. Click Create. CA Application and Import Follow the on-screen instructions to finish CA application and import.
  • Page 329 Figure 5-324 2. Configure Parameters. Table 5-2 Importing third-party certificate Parameter Description Click Browse to find the third-party certificate path on the USB Path drive. Click Browse to find the third-party certificate private key on the Private Key USB drive. Private Key Input the password of encrypted private key.
  • Page 330: Audio/Video Encryption

    Figure 5-325 Step 3 Click Browse to select the certificate that you want to install. Step 4 Click Import. 5.19.5 Audio/Video Encryption The device supports audio and video encryption during data transmission. Step 1 Select Main Menu > SECURITY > A/V Encryption > Audio/Video Transmission. The Audio/Video Transmission interface is displayed.
  • Page 331 Figure 5-326 Step 2 Configure parameters. Table 5-84 Area Parameter Description Enables stream frame encryption by using private protocol. Enable There might be safety vulnerability if this service is disabled. Private Encryption Use the default setting. Protocol Type Secret key update period. Update Period Value range: 0–720 hours.
  • Page 332: Security Warning

    Area Parameter Description Certificate For details about certificate management, see 5.19.4.1. Management Step 3 Click Apply to complete the settings. 5.19.6 Security Warning 5.19.6.1 Security Exception Step 1 Select Main Menu > SECURITY > Security Warning > Security Exception. The Security Exception interface is displayed. Figure 5-327 Step 2 Select Enable and configure parameters.
  • Page 333 Parameter Description Show Message Check box to enable a pop-up message in your local host PC. Buzzer Select the check box to activate the buzzer when an alarm occurs. Check the box and then select the corresponding audio file from the dropdown list.
  • Page 334 Figure 5-328 Step 2 Select Enable and configure parameters. Table 5-86 Parameter Description The alarm device (such as lights, sirens) is connected to the alarm Alarm-out Port output port. When an alarm occurs, the NVR device transmits the alarm information to the alarm device. When the alarm ends, the alarm extended for a period of time.
  • Page 335: Configuring System Settings

    5.20 Configuring System Settings 5.20.1 Configuring General System Settings You can configure the device basic settings, time settings, and holiday settings. To configure the holiday settings, do the following: Step 1 Select Main Menu > SYSTEM > General > Holiday. The Holiday interface is displayed.
  • Page 336: Configuring Rs-232 Settings

    Figure 5-330 Step 3 Configure the holiday name, repeat mode, time range according to your actual situation. Step 4 Click Add. The added holiday information is displayed. Enable the Add More function, so you can continue adding holiday information. Figure 5-331 5.20.2 Configuring RS-232 Settings You can configure serial port function, Baud rate and other parameters.
  • Page 337: Configuring System Maintenance Settings

    Select Main Menu > SYSTEM > RS232. The RS232 interface is displayed. Figure 5-332 Table 5-87 Parameter Description Select serial port control protocol. Console: Upgrade the program and debug with the console  and mini terminal software. Keyboard: Control this Device with special keyboard. ...
  • Page 338: Exporting And Importing System Settings

    Figure 5-333 Step 2 Configure the settings for the system maintenance parameters. Table 5-88 Parameter Description Auto Reboot In the Auto Reboot list, select the reboot time. In the Case Fan Mode list, you can select Always or Auto. If you select Auto, the case fan will stop or start according to the external conditions such as the Device temperature.
  • Page 339 Exporting System Settings Step 1 Select Main Menu > MAINTAIN > Manager > Import/Export. The Import/Export interface is displayed. Figure 5-334 Step 2 Insert a USB storage device into one of the USB ports on the Device. Step 3 Click Refresh to refresh the interface. The connected USB storage device is displayed.
  • Page 340: Restoring Default Settings

    Figure 5-335 Step 4 Click Export. There is a folder under the name style of "Config_[YYYYMMDDhhmmss]". Double-click this folder to view the backup files. Importing System Settings Step 1 Insert a USB storage device containing the exported configuration files from another Device) into one of the USB ports on the Device.
  • Page 341: Updating The Device

    Figure 5-336 Step 2 Restore the settings. Click Default to restore all parameters to default settings except parameters such  as network, user management. Click Factory Default, select OK and then enter the password of admin user in the  prompted dialog box to completely recover device parameters to factory default.
  • Page 342 Figure 5-337 Step 3 Click Upgrade. The Upgrade interface is displayed. Figure 5-338 Step 4 Click the file that you want to upgrade. The selected file is displayed in the Address box. Step 5 Click OK. Local Configurations 326...
  • Page 343 5.20.6.2 Performing Online Upgrade When the Device is connected to Internet, you can use online upgrade function to upgrade the system. Before using this function, you need to check whether there is any new version by auto check or manual check. Auto check: The Device checks if there is any new version available at intervals.
  • Page 344: Viewing Information

    5.20.6.3 Uboot Upgrading Under the root directory in the USB storage device, there must be "u-boot.bin.img" file and  "update.img" file saved, and the USB storage device must be in FAT32 format. Make sure the USB storage device is inserted; otherwise the upgrading cannot be ...
  • Page 345 If there is no HDD installed, the system can save up to 10,000 logs.  If there is HDD installed and has been formatted, the system can save up to 500,000 logs.  If there is HDD installed, the logs about system operations are saved in the memory of the ...
  • Page 346: Viewing Event Information

    Figure 5-341 Click Details or double-click the log that you want to view, the Detailed  Information interface is displayed. Click Next or Previous to view more log information. Click Backup to back up the logs into the USB storage device. ...
  • Page 347: Viewing Network Information

    Figure 5-342 5.21.4 Viewing Network Information You can view the online users, network data transmission details, and test network. For details about testing network, see "5.15.2.1 Testing the Network." 5.21.4.1 Viewing Online Users You can view the online user information and block any user for a period of time. Select Main Menu >...
  • Page 348 Figure 5-343 To block an online user, click and then enter the time that you want to block this user. The maximum value you can set is 65535. The system detects every 5 seconds to check whether there is any user added or deleted, and update the user list timely.
  • Page 349: Viewing Hdd Information

    Figure 5-344 Step 2 Click the LAN name that you want to view, for example, LAN1. The system displays the information of data sending speed and receiving speed. The default display is LAN1 load.  Only one LAN load can be displayed at one time. ...
  • Page 350: Viewing Channel Information

    Figure 5-345 Table 5-89 Parameter Description Indicates the number of the currently connected HDD. The asterisk (*) means the current working HDD. Device Name Indicates name of HDD. Physical Position Indicates installation position of HDD. Type Indicates HDD type. Total Space Indicates the total capacity of HDD.
  • Page 351: Viewing Data Stream Information

    Figure 5-346 5.21.7 Viewing Data Stream Information You can view the real-time data stream rate and resolution of each channel. Select Main Menu > INFO > BPS, the BPS interface is displayed. Local Configurations 335...
  • Page 352: Logout The Device

    Figure 5-347 5.22 Logout the Device On the top right of the Main Menu interface or on any interface after you have entered the Main Menu, click Select Logout, you will log out the device.  Select Reboot, the Device will be rebooted. ...
  • Page 353: Web Operations

    Web Operations The interfaces in the Manual are used for introducing the operations and only for reference.  The actual interface might be different dependent on the model you purchased. If there is inconsistency between the Manual and the actual product, the actual product shall govern. The Manual is a general document for introducing the product, so there might be some ...
  • Page 354: Introducing Web Main Menu

    The default administrator account is admin. The password is the one that was  configured during initial settings. To security your account, it is recommended to keep the password properly and change it regularly. Click to display the password.  Step 3 Click Login.
  • Page 355 Icon Description Displays Cell Phone Client and Device SN QR Code. Cell Phone Client: Use your mobile phone to scan the QR code to add  the device into the Cell Phone Client, and then you can start accessing the Device from your cell phone. Device SN: Obtain the Device SN by scanning the QR code.
  • Page 356: Faq

    1. DVR cannot boot up properly. There are following possibilities: Input power is not correct.  Power connection is not correct.  Power switch button is damaged.  Program upgrade is wrong.  HDD malfunction or something wrong with HDD jumper configuration. ...
  • Page 357 HDD jumper is damaged.  HDD is broken.  Upgraded program is not compatible.  The recorded file has been overwritten.  Record function has been disabled.  7. Video is distorted when searching local records. There are following possibilities: Video quality setup is too low.
  • Page 358 For some versions, there is hardware limit.  13. Cannot log in client-end or web. There are following possibilities: For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4.  Or you can install client-end software of lower version. Please note right now, our DVR is not compatible with Windows VISTA control.
  • Page 359 19. Alarm function is null. There are following possibilities: Alarm setup is not correct.  Alarm cable connection is not correct.  Alarm input signal is not correct.  There are two loops connect to one alarm device.  20. Remote control does not work. There are following possibilities: Remote control address is not correct.
  • Page 360 For the product supports analog standard definition camera/HD camera, you need to go to  the Main Menu > CAMERA > CHANNEL TYPE to select corresponding channel type and then restart the DVR. 29. I cannot connect to the IP channel. There are following possibilities: Check the camera is online or not.
  • Page 361 Check the device P2P function is enabled or not. (Main menu->Setting->Network->P2P)  Check the device is in the WAN or not.  Check cell phone P2P login mode is right or not.  It is the specified device P2P login port or not when you are using P2P client. ...
  • Page 362: Appendix 1 Glossary

    Appendix 1 Glossary The abbreviations in this glossary are related to the Manual. Abbreviations Full term Bayonet Nut Connector Constant Bit Rate Common Intermediate Format DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Domain Name System Daylight Saving Time Digital Video Recorder File Transfer Protocol Hard Disk Drive...
  • Page 363 Abbreviations Full term Video Graphics Array Wide Area Network Glossary 347...
  • Page 364: Appendix 2 Hdd Capacity Calculation

    Appendix 2 HDD Capacity Calculation Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). Step 1 According to Formula (1) to calculate storage capacity that is the capacity of each channel needed for each hour, unit MB.
  • Page 365 Bit Stream Size (max) File Size Bit Stream Size (max) File Size 640Kbps 281MB 768Kbps 337MB 896Kbps 393MB 1024Kbps 450MB 1280Kbps 562MB 1536Kbps 675MB 1792Kbps 787MB 2048Kbps 900MB HDD Capacity Calculation 349...
  • Page 366: Appendix 3 Compatible Backup Devices

    Appendix 3 Compatible Backup Devices Appendix 3.1 Compatible USB list Manufacturer Model Capacity Sandisk Cruzer Micro 512MB Sandisk Cruzer Micro Sandisk Cruzer Micro Sandisk Cruzer Freedom 256MB Sandisk Cruzer Freedom 512MB Sandisk Cruzer Freedom Sandisk Cruzer Freedom Kingston DataTraveler Ⅱ Kingston DataTraveler Ⅱ...
  • Page 367: Appendix 3.2 Compatible Sd Card List

    Manufacturer Model Capacity Kingston Data Traveler Kingston Data Traveler 16GB Kingston Data Traveler 32GB Aigo L8315 16GB Sandisk 16GB Kingston Data Traveler Locker+ 32GB Netac U228 Appendix 3.2 Compatible SD Card list Manufacturer Standard Capacity Card type Transcend SDHC6 16GB Kingston SDHC4 Kingston...
  • Page 368: Appendix 3.6 Compatible Sata Hdd List

    Manufacturer Model Samsung TS-H653 Ver.A Samsung TS-H653 Ver.F Samsung SH-224BB/CHXH SONY DRU-V200S SONY DRU-845S SONY AW-G170S Pioneer DVR-217CH Appendix 3.6 Compatible SATA HDD List Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. Here we recommend HDD of 500GB to 4TB capacity.
  • Page 369 Manufacturer Series Model Capacity Port Mode Seagate SkyHawk HDD ST100000VX0004 10TB SATA Seagate SkyHawk HDD ST1000VX003 SATA (Support HDD data recovery offered by Seagate) Seagate (Support HDD data ST2000VX005 SATA recovery offered by Seagate) Seagate (Support HDD data ST3000VX005 SATA recovery offered by Seagate) Seagate...
  • Page 370 Manufacturer Series Model Capacity Port Mode TOSHIBA Mars DT01ABA300V SATA TOSHIBA Sonance MD03ACA200V SATA TOSHIBA Sonance MD03ACA300V SATA TOSHIBA Sonance MD03ACA400V SATA TOSHIBA Sonance MD04ABA400V SATA TOSHIBA Sonance MD04ABA500V SATA Seagate Constellation ES series ST1000NM0033 SATA (SATA interface) Seagate Constellation ES series ST2000NM0033 SATA (SATA interface)
  • Page 371 Manufacturer Series Model Capacity Port Mode Seagate Constellation ES series ST2000NM0045 SATA (SAS interface) Seagate Constellation ES series ST3000NM0025 SATA (SAS interface) Seagate Constellation ES series ST4000NM0025 SATA (SAS interface) Seagate Constellation ES series ST6000NM0095 SATA (SAS interface) Seagate Constellation ES series ST6000NM0034 SATA (SAS interface)
  • Page 372 Manufacturer Series Model Capacity Port Mode HITACHI Ultrastar series (SAS HUS726060AL5210 SATA interface) Seagate Pipeline HD Mini ST320VT000 320GB SATA Seagate Pipeline HD Mini ST500VT000 500GB SATA Seagate Pipeline HD Mini ST2000LM003 (EOL) SATA TOSHIBA 2.5-inch PC series MQ01ABD050V 500GB SATA TOSHIBA 2.5-inch PC series...
  • Page 373: Appendix 4 Compatible Cd/Dvd Burner List

    Appendix 4 Compatible CD/DVD Burner List Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. And you can use the USB cable with the model recommended to set USB burner. Manufacturer Model Port Type Type Sony DRX-S50U...
  • Page 374: Appendix 5 Compatible Displayer List

    Appendix 5 Compatible Displayer List Please refer to the following table form compatible displayer list. Brand Model Dimension (Unit: inch) BENQ (LCD) ET-0007-TA 19-inch (wide screen) DELL (LCD) E178FPc 17-inch BENQ (LCD) Q7T4 17-inch BENQ (LCD) Q7T3 17-inch HFNOVO (LCD) LXB-L17C 17-inch SANGSUNG (LCD)
  • Page 375: Appendix 6 Compatible Switcher

    Appendix 6 Compatible Switcher Brand Model network working mode D-LinK DES-1016D 10/100M self-adaptive D-LinK DES-1008D 10/100M self-adaptive Five network modes: AUTO  HALF-10M  Ruijie RG-S1926S FULL-10M  HALF-100M  FULL-100M  H3C-S1024 10/100M self-adaptive TP-LINK TL-SF1016 10/100M self-adaptive TP-LINK TL-SF1008+ 10/100M self-adaptive Compatible Switcher 359...
  • Page 376: Appendix 7 Earthing

    Appendix 7 Earthing Appendix 7.1 What Is the Surge Surge is a short current or voltage change during a very short time. In the circuit, it lasts for microsecond. In a 220V circuit, the 5KV or 10KV voltage change during a very short time (about microseconds) can be called a surge.
  • Page 377: Appendix 7.2 The Earthing Modes

    arrestor with the signal port, it can cut the channel of the thunderstorm to the device, and on the other hand, it can discharge the current to the ground to guarantee the device proper work. The signal lightning arrester has many specifications, and widely used in many devices such as telephone, network, analog communication, digital communication, cable TV and satellite antenna.
  • Page 378: Appendix 7.3 Thunder Proof Ground Method In The Monitor System

    Mixed ground: The mix ground consists of the feature of the one-point ground and  multiple-point ground. For example, the power in the system needs to use the one-point ground mode while the radio frequency signal requires the multiple-point ground. So, you can use the following figure to earth.
  • Page 379: Appendix 7.4 The Shortcut Way To Check The Electric System By Digital Multimeter

    more than 4 mm The monitor system usually can adopt the one-point ground.  Please connect the ground end of 3-pin socket in the monitor system to the ground port of  the system (protection ground cable) Appendix 7.4 The Shortcut Way to Check the Electric System by Digital Multimeter For 220V AC socket, from the top to the bottom, E (ground cable), N (neutral cable), L(live cable).
  • Page 380 For L (live cable) Turn the digital multimeter to 750V AC, use your one hand to hold the metal end, and then the other hand insert the pen to the L port of the socket. See the following figure. If the multimeter shows 125, then you can see current live cable connection is standard.
  • Page 381 Earthing 365...
  • Page 382: Appendix 8 Rj45-Rs-232 Connection Cable Definition

    Appendix 8 RJ45-RS-232 Connection Cable Definition Here we are going to make standard RS-232 port and standard RJ45 (T568B). Please refer to the following figure for RJ45 cable definition. Please refer to the following figure for RS-232 pin definition. Cross Connection Please refer to the following figure for connection information.
  • Page 383 Please refer to the following table for detailed crossover cable connection information. RJ45 (T568B) RJ45 (Network cable) RS-232 Signal Description Blue White and blue White and green Straight Connection Please refer to the following figure for straight cable connection information. Please refer to the following table for straight connection information.
  • Page 384: Appendix 9 Cybersecurity Recommendations

    Appendix 9 Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible.
  • Page 385 In the event that your social media, bank, email, etc. account is compromised, you would not want someone collecting those passwords and trying them out on your video surveillance system. Using a different username and password for your security system will make it more difficult for someone to guess their way into your system.

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