Bosch WNA13401ES User Manual page 46

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en Troubleshooting
Fault
The spin programme
does not start.
Loud noises during
the spin cycle.
Banging noises, rat-
tling in the drain
pump.
Slurping, rhythmical
suction noise.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
46
Cause and troubleshooting
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 16
The appliance feet are not fixed.
Secure the appliance feet.
→ "Aligning the appliance", Page 16
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 14.
Foreign bodies have got into the drain pump.
→ "Cleaning the drain pump", Page 37
The drain pump is active, the detergent solution is
pumped out.
Not a fault – normal operating noise.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
spin speed.
Start the Spin programme.
⁠   Fácil is activated.
Select the programmes that are suitable for the
type of fabric.
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.

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