LG LTGL6937 Series Owner's Manual page 68

68 TROUBLESHOOTING
Problem
Top burners do not
light or do not burn
evenly.
Burners are not
lighting properly
after cleaning the
cooktop surface.
Burner flames are
very large or yellow.
Surface burners light
but the oven does
not.
Food does not bake
or roast properly
Food does not broil
properly
Oven temperature
too hot or too cold
Excessive smoking
during a Self Clean
cycle (On some
models)
Electrode area is not clean.
• Remove the burners and clean them. Check the electrode area for burnt on food or grease.
See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.
Burner parts are not installed properly.
• Make sure that the burner parts are installed correctly. See "Removing and Replacing the
Gas Surface Burners" in the MAINTENANCE chapter.
Burner heads and caps are not completely dry or properly positioned.
• Make sure that the burner heads and caps are completely dry and properly positioned.
It may be due to improper installation or setting.
• If the range is connected to LP gas, contact the technician who installed your range or
made the conversion.
Shut-off valve is not fully open.
• Make sure that the oven gas shut-off valve, located behind the range, is fully open.
Oven controls improperly set.
• See the "Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
• See the "Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
• See the "Oven" section in the Operation chapter.
Oven thermostat needs to be adjusted.
• See the "Adjusting the Oven Thermostat" section in the Operation chapter.
The Clock is not set correctly.
• See "Changing Oven Settings" in the OPERATION chapter.
Aluminum foil used improperly in the oven.
• See "Using Oven Racks" in Oven section.
Oven controls improperly set.
• Make sure you select the Broil mode properly.
Improper rack position being used.
• See the Broiling Guide.
Cookware not suited for broiling.
• Use broiling pan and grid.
The oven door is not closed.
• See "Broil" in the OPERATION chapter.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
• See the "Oven" section in the Operation chapter.
Oven sensor needs to be adjusted.
• See the "Adjusting the Oven Thermostat" section in the Operation chapter.
Excessive soil.
• Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the
Self Clean mode is cancelled. Wipe up the excess soil and reset the clean.
Possible Cause & Solution