Electrolux EW6F6449Q4 User Manual page 50

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Problem
The display does not
show the wireless in‐
dicator
The App cannot con‐
nect to the appliance.
The App cannot fre‐
quently connect to
the appliance.
The display shows
. All buttons are
inactive, except the
the On/Off .
The appliance makes
an unusual noise and
vibrates.
The programme du‐
ration increases or
decreases during
programme execu‐
tion.
Possible solution
• Check the wireless signal.
• Make sure that the wireless connection is on. Refer to
paragraph "Configuring the washing machine wireless
connection" in "Wi-Fi - Connectivity setup" chapter.
• Check your home network and router.
.
• Restart the router.
• Contact your wireless service provider if there are further
problems with the wireless network.
• Check the wireless signal.
• Check if your smart device is connected to the wireless
network.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are prob‐
lems with the wireless network.
• The appliance, the smart device, or both, need to be con‐
figured again because a new router has been installed or
the router configuration has been changed.
• Make sure that the wireless signal reaches the appliance.
Try to move the home router as near the appliance as
possible or consider purchasing a wireless range extend‐
er.
• Make sure the wireless signal is not disrupted by micro‐
wave. Turn the microwave off. Avoid using the microwave
and the remote control at the same time.
• The appliance is downloading any available updates. Wait
until the update process is complete. If you deactivate the
appliance during update, it resumes when you activate the
appliance again.
• Make sure the levelling of the appliance is correct. Refer
to "Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
• The SensiCare System is able to adjust the programme
duration according to the type and the laundry load size.
Refer to "The SensiCare System load detection" in "Daily
Use" chapter.