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Useful Information
Making/answering calls, intercom
Problem
is displayed.
Noise is heard, sound cuts in
and out.
Sound quality seems to be
getting worse.
The unit does not ring.
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow to
display.
Time on the unit has shifted.
The name stored in the
phonebook is not fully displayed
while an outside call is being
received.
54
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit's AC adaptor is not properly connected. Reconnect
AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 38).
R Activating eco mode reduces the range of the base unit in standby
mode. If required, turn eco mode off (page 16).
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R You have registered a handset that is not recommended (page 4).
The clearest sound quality is only possible by registering the
recommended handset.
R The ringer volume is turned off. Adjust ringer volume (page 18,
30).
R Do not disturb mode is turned on. Turn it off (page 34).
R The dialling mode may be set incorrectly. Change the setting
(page 16).
R You dialled a call restricted number (page 37).
R The key lock feature is turned on. Turn it off (page 21).
Cause/solution
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your phone service provider, the unit may display
the caller's information at the 2nd ring or later. Set the first ring to
"Off" (page 30).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 30).
R Edit the phonebook entry name to fit in 1 line of text (page 25).
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