Palm Mail User Manual

Palm mail software: software guide

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Palm™ Mail
User Guide
Windows Edition

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Table of Contents
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Summary of Contents for Palm Mail

  • Page 1 Palm™ Mail User Guide Windows Edition...
  • Page 2 Portions copyright © 1998-2001 Palm, Inc. or its subsidiaries. All rights reserved. Graffiti, and HotSync are registered trademarks, and Palm and the HotSync logo are trademarks of Palm, Inc., and are used by Handspring under license. All other trademarks and trade names are the property of their respective owners.
  • Page 3: Table Of Contents

    Contents What is Palm™ Mail?...5 Setting up Palm Mail on the desktop ...6 Using Palm Mail on your communicator...8 Opening Palm Mail ...8 Viewing e-mail items ...8 Displaying full header information ...9 Creating e-mail items...10 Looking up an address ...12 Adding details to e-mail items ...13...
  • Page 4 Page 4 Palm™ Mail User Guide...
  • Page 5: What Is Palm™ Mail

    HotSync cable or the infrared port on your communicator, or remotely, using the built-in wireless modem or a network. The key to Palm Mail is that it truly synchronizes the mail in the Inbox of your desktop e-mail application with the mail on your communicator.
  • Page 6: Setting Up Palm Mail On The Desktop

    Setting up Palm Mail on the desktop Before you use Palm Mail for the first time, make sure your desktop E-Mail application is up and running. You must also set up Palm™ Desktop software for use with your desktop e-mail application.
  • Page 7 Changes the default setting on an ongoing basis. Default (When you first set up Palm Mail, Synchronize the files is the default setting.) Tip: To turn off Palm Mail, select Do Nothing and then select the Set As Default check box. Page 7...
  • Page 8: Using Palm Mail On Your Communicator

    6. Click OK. Using Palm Mail on your communicator After you enable and configure Palm Mail, you need to perform a HotSync operation to synchronize Palm Mail with your desktop E-Mail application. For a complete explanation of HotSync technology, see the electronic User Guide.
  • Page 9: Displaying Full Header Information

    Palm Mail uses the header type you select for all your e-mail items. To display full header information: 1.
  • Page 10: Creating E-Mail Items

    You create e-mail items with your communicator the same way you create e-mail with your desktop E-mail application: you identify the recipient(s) of the e-mail item, define a subject, and create the body of the e-mail item. You create original e-mail items and replies in the New Message screen.
  • Page 11 3. To send a copy of this e-mail item to additional recipients, tap the CC: field, and then enter the e-mail addresses of the additional recipients, separating the addresses with a comma followed by a space. 4. Tap the Subj: field and enter a subject for your e-mail item.
  • Page 12: Looking Up An Address

    7. Tap Send to place your reply in the Outbox. Looking up an address To identify the recipient of an e-mail item, you need to enter that person’s e-mail address. You can do this either by entering the data directly into the field or by using the Look Up command to access the information in your Contacts list.
  • Page 13: Adding Details To E-Mail Items

    Tap here to enter address in field Adding details to e-mail items Before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop E-mail application you use. If your application does not support the attribute you select, your communicator cannot attach that attribute to the e-mail item.
  • Page 14: Setting A Priority

    2. Tap the Priority pick list and select the priority you want. 3. Tap OK. Tip: Your communicator can flag e-mail items with a specific priority only if your desktop e-mail application supports this feature. Sending a blind carbon copy To add a BCC field to your e-mail item: 1.
  • Page 15: Adding A Signature To Your E-Mail Item

    Adding a signature to your e-mail item A signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phone and fax numbers, and any other text you want to include.
  • Page 16: Requesting Confirmations

    Outbox folder until the next time you synchronize your communicator with your computer. During synchronization, all e- mail stored in the Outbox folder is transferred to the Outbox folder in your desktop e-mail application. E-mail created on your communicator is sent out the next time you send mail from your desktop e-mail application.
  • Page 17: Editing Unsent E-Mail

    Editing unsent e-mail You can make changes to an e-mail that has not yet been sent, as long as you have not yet performed a HotSync operation. When you edit an e-mail item, your communicator removes the item from the Outbox folder and takes you back to the New Message screen, where you can edit the item and resend it, save it as a draft, or delete it.
  • Page 18: Draft E-Mail

    2. Tap the draft you want to display. 3. Tap Edit. 4. Enter your changes; then either save the e-mail item again as a draft, or tap Send to move the item to your Outbox folder. Page 18 on Graffiti models, or press Menu...
  • Page 19: Filing E-Mail

    3. Tap Message, and then tap File. 4. Tap No to save the e-mail item and move it to the Filed folder, or tap Yes to file the item and keep a copy in the Inbox. To remove e-mail from the Filed folder: 1.
  • Page 20: Removing E-Mail From The Deleted Folder

    Removing e-mail from the Deleted folder You can reverse the deletion of an e-mail item (by removing it from the Deleted folder) as long as you have not performed a HotSync operation or purged the contents of the Deleted folder.
  • Page 21: Date Column

    Folders Your communicator provides folders for categorizing your mail. The Message list displays the e-mail items in the folder you select. To select a folder: 1. Tap the pick list in the upper-right corner to open the list of folders:...
  • Page 22: Sorting The Message List

    Sorting the Message list You can sort e-mail items by the date sent, by sender, or by subject. Note: High-priority e-mail items always appear first, no matter how you sort the list. To sort the Message list: 1. In the Message list, tap Show.
  • Page 23 E-Mail application. Send Only During synchronization, only the e-mail items in your communicator Outbox are sent to your desktop e-mail application; from there, they are sent to their destinations. Filter During synchronization, all e-mail items in your communicator Outbox are sent to your desktop...
  • Page 24: Creating Special Filters

    Filter, continue to the next section. Creating special filters You can create special filters to control the type of e-mail items that download to your communicator during synchronization. Special filters work on the premise of ignoring or retrieving items that contain specific information in their header fields.
  • Page 25 Defining filter strings E-mail items are filtered based on the information contained in their To:, From:, and Subj: fields. The information that defines what your communicator is looking for is called a filter string. You create a filter string by listing the words you want your communicator to find and separating them with either a comma or a space.
  • Page 26 Your communicator interprets this as, “Accept e-mail items about the Apollo Project from John Smith or Jack Jones. Do not accept e-mail items from other people. Do not accept e-mail items from John or Jack about any other subject.” When you define a string, note that your communicator searches for any instance of that sequence of characters.
  • Page 27 4. Tap Done to return to the HotSync Options dialog box. 5. Tap OK. High-priority e-mail The Retrieve All High Priority setting lets you retrieve e-mail items marked high-priority, even if those items would have been blocked by a defined filter.
  • Page 28: Truncating E-Mail Items

    Truncating e-mail items The Truncate feature lets you set a point at which long e-mail items truncate when downloading to your communicator. By default, this Truncate value is 4,000 characters. By truncating long messages, you reduce the time it takes to synchronize your desktop e-mail and Palm Mail, as well as the amount of storage space e-mail uses on your communicator.
  • Page 29: Palm Mail Menus

    Palm Mail menus Palm Mail menus are shown here for your reference, and Palm Mail features that are not explained elsewhere in this guide are described here. See the electronic User Guide for information about choosing menu commands. Message menus The Message menu varies depending on whether you are viewing an e-mail item, creating an e-mail item, or viewing the Message list.
  • Page 30 Page 30 Using Palm Mail on your communicator...
  • Page 31: Index

    Header information (e-mail) 9, 11 High Priority e-mail filter 27 HotSync for managing desktop E-Mail 6–8 options for filtering e-mail 22–27 Ignoring e-mail. See Filters for e-mail Inbox 21 Installing Mail. See Mail, desktop configuration Looking up Address Book data to add to e-mail addresses 12–13...
  • Page 32 18 Selecting e-mail to be synchronized. See Filters for e-mail Sending e-mail 10–12, 16 Showing dates in Mail list 21 Signature for e-mail 15–16 Sorting e-mail items 22 Storing e-mail 19 Truncating e-mail 28 Unsent e-mail, editing 17...

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