Troubleshooting - Palm TX Read This First Manual

Troubleshooting

Support information is available also at www.palm.com/support
Your handheld does not turn on, or does not respond when you tap it
1. Try turning it on by pressing one of the quick buttons on the front panel.
2. Do a soft reset. Use the stylus to gently press the reset button inside the hole on
the back of the handheld.
3. Make sure the AC charger is fully connected to the handheld and to a working
outlet. Charge for another three full hours.
Palm Desktop Installer does not start when you put the CD into the drive
Windows:
1. Click the Start button and select Run.
2. Click Browse to locate the drive containing the CD that came with your Palm T|X
handheld.
3. Double-click autorun.exe on the CD.
Mac:
1. Double-click the CD icon on the Mac desktop.
2. Double-click PalmSoftware.pkg.
Changing default language of your Palm Desktop
Windows:
1. Go the CD directory and locate Language_Selector folder.
2. Double-click Language_Selector.exe and select your preferred language.