Troubleshooting - Dahlert DT-WP-22 Instruction Manual

Troubleshooting

NOTE
The followings are the identification and check of common abnormalities, if it can't be removed
through simple treatment, please send it to the repair office or consult our customer service
hotline. Do not dismantle and repair it by yourself for avoiding danger or water purifier damage.
• If there's any problem, please solve according to the following methods, if the fault can't be
solved, please send the water dispenser & purifier to local service office.
Phenomenon
No power supply
Failure to heat normally
Failure to produce water normally
The machine does not stop water
production for a long time
Water leakage
Odor
The screen does not turn on and the
machine cannot be operated
It is normal if the followings occur during use, please use it with confidence:
1. There is a slight noise when the hot water is being taken.
2. During the purification and filtration process of the water dispenser & purifier, there will be a
slight noise when the water pump works.
3. The water output speed at different water temperatures will not be completely the same.
4. When the water temperature is too low, the water purifying time of the machine will be longer.
• Please check if the power is connected.
• Please check whether the supply voltage meets the
requirements.
• Please check whether the water tank is installed in
place and whether there is water in the raw water tank.
• Please check that the filter is installed in place and
the filter cover is in the correct position.
• Please check whether the water tank and the water
inlet connected to the water tank are blocked by
foreign objects.
• Please check if the filter life is expired.
• Please check if the filter life is expired.
• Please check whether the water tank is installed in
place.
• Please check that the filter is installed in place and
the filter cover is in the correct position.
• Replace the filter.
• To ensure cleanliness, please clean the machine
regularly. When it is not in use for a long time, please
pour out the water in the water tank, and hold the
"Normal Temperature Water" and "Brewing Milk"
buttons for 3 seconds to drain all the water in the
purified water tank.
• Please unplug the power plug and power on again.
9
Solutions