Troubleshooting; Quick Solutions Checklist - Compaq Armada M300 Series Reference Manual

Chapter 15

Troubleshooting

Problems that occur while using the computer may originate in the computer,
the operating system, a software application, or an optional docking base or
external device.
For problems that may not originate in the computer, refer to your
operating system, docking base, software application, or external device
documentation.
For problems that may originate in the computer or system software,
refer in this chapter
If the problem persists, refer to
IMPORTANT: If you take the computer to a Compaq authorized dealer,
reseller, or service provider for service, provide all necessary passwords.

Quick Solutions Checklist

NOTE: To reset a locked system, press and hold the suspend button while
pressing the power button.
Is adequate power available to the computer?
First, to the "Quick Solutions Checklist."
Then, to the troubleshooting tables.
Chapter 14, for information about checking configurations and
running diagnostic tests.
Appendix A, for information about using the Compaq Support
Forum or contacting a Compaq authorized dealer, reseller, or
service provider.
If the computer is connected to an electrical outlet
–Are all power cord or external AC Adapter connections secure?
–Is the electrical outlet providing a standard power supply?
15-1
Chapter 15