Table of Contents
Advertisement
6
Troubleshooting
6.1
Problems and Possible Solutions
The touch buttons on the control panel do not respond and/or the fan
does not start or change power level.
Disconnect and reconnect the power cord to the outlet. If this does
•
not help, reset the device to factory settings according to section
Error! Reference source not found. instructions.
Adding the purifier to the UniqAir Uniq application for the first time fails.
Make sure you have the latest version of the UniqAir Uniq
•
application. Update the application from the app store (Google Play
or App Store) if necessary.
Make sure you are trying to connect the device via Bluetooth®. The
•
application also supports the previous generation Uniq device,
which is connected to the mobile device via WiFi.
Make sure the Bluetooth button flashes white when pairing the
•
device to the phone.
Make sure you have correctly entered the six-digit pairing code
•
from the device's type plate.
The paired device no longer connects to the mobile application.
Turn off the device by disconnecting the power cord and
•
reconnecting it. Also, restart the mobile device.
If restarting the air purifier and mobile device does not help,
•
remove the paired device from the mobile application and make
sure it does not appear on the phone's Bluetooth® device list. Try
to pair the device again.
If the connection still fails, remove the device from the application,
•
reset the device to factory settings (section Error! Reference source
not found.), and try again.
12 |
U n i q A i r
Advertisement
Table of Contents
