Technical Support Procedures; Returning Merchandise For Service - ASROCK B650D4U User Manual

5.2 Technical Support Procedures

If you have tried the troubleshooting procedures mentioned above and the problems are still
unsolved, please contact ASRock Rack's technical support with the following information:
1. Your contact information
2. Model name, BIOS version and problem type.
3. System configuration.
4. Problem description.
You may contact ASRock Rack's technical support at:
http://www.asrockrack.com/support/tsd.asp

5.3 Returning Merchandise for Service

For warranty service, the receipt or a copy of your invoice marked with the date of purchase
is required. By calling your vendor or going to our RMA website (http://event. asrockrack.
com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA) number.
The RMA number should be displayed on the outside of the shipping carton which is mailed
prepaid or hand-carried when you return the motherboard to the manufacturer. Shipping
and handling charges will be applied for all orders that must be mailed when service is
complete.
This warranty does not cover damages incurred in shipping or from failure due to alteration,
misuse, abuse or improper maintenance of products.
Contact your distributor first for any product related problems during the warranty period.
B650D4U
B650D4U-2L2T
B650D4U-2L2T/BCM
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