Appearance Problems; Network Problems; On/Off Problems - Ericsson HBH-10 Troubleshooting Manual

1 Appearance Problems

•
Check the general condition of the unit. If there is oxidation or corrosion on the charging
connector (Fig.1.1) due to liquid damage no further action should be taken. Send the unit
on according to the local company directives.

2 Network problems

•
Not available for this product.

3 On/Off Problems

•
Check that the unit is charged. Connect the charger and wait for at least 15 minutes if the
LED does not start. In some circumstances it can take up to 30 minutes!
•
Reset the unit: Press and hold both buttons (Fig.3.1) for at least 10 seconds until the
indicator is flashing red and green. During that procedure first a short beep will be heard
from the unit. Then press the 'NO' (hook-on) button for at least 10 seconds: The unit will
be shut off and a low tone beep will be heard and then the unit is reset.
•
If the fault still remains send the unit on according to the local company directives
4/00021-2/FEA 209 544/308 B
©
Ericsson Mobile Communications AB
Fig.1.1
Fig.3.1
Trouble Shooting Guide, Standard
2(6)