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Trouble Shooting Guide HBH-10, Standard
by Toko (toko@gsm-free.org)
Contents
1
2
3
4
5
6
7
8
9
10
11
12
4/00021-2/FEA 209 544/300 C
©
Ericsson Mobile Communications AB
Appearance Problems.....................................................................................................2
Network problems...........................................................................................................2
On/Off Problems .............................................................................................................2
Audio Problems ...............................................................................................................3
Display/Illumination Problems ......................................................................................4
Capacity/Charging Problems.........................................................................................4
SIM Problems..................................................................................................................5
Key/Flip Problems...........................................................................................................5
Alert Problems.................................................................................................................6
Data Communication Problems.....................................................................................6
Software Problems ..........................................................................................................7
Revision History ..............................................................................................................8
Trouble Shooting Guide, Standard
Approved according to 000 21-LXE 107 42/1
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Summary of Contents for Ericsson HBH-10
- Page 1 Trouble Shooting Guide, Standard Trouble Shooting Guide HBH-10, Standard by Toko (toko@gsm-free.org) Contents Appearance Problems.....................2 Network problems......................2 On/Off Problems ......................2 Audio Problems .......................3 Display/Illumination Problems ..................4 Capacity/Charging Problems..................4 SIM Problems........................5 Key/Flip Problems......................5 Alert Problems.........................6 Data Communication Problems..................6 Software Problems ......................7 Revision History ......................8...
- Page 2 • If the fault still remains send the unit on according to the local company directives Fig.3.1 4/00021-2/FEA 209 544/300 C 2(8) © Ericsson Mobile Communications AB...
- Page 3 Right Ear, press YES to save the settings. • Check that the unit is paired with adapter DBA-10 • If the fault still remains send the unit on according to the local company directives Fig.4.1 Fig.4.2 4/00021-2/FEA 209 544/300 C 3(8) © Ericsson Mobile Communications AB...
- Page 4 If no beep will sound be sure that the unit is charged. Put the unit in the cradle and connect it with an Ericsson approved charger. If the battery is totally empty it will take up to several minutes before the indicator is indicating with a red flashing or steady light.
- Page 5 • If the fault still remains send the unit on according to the local company directives Fig.8.1 Fig.8.2 4/00021-2/FEA 209 544/300 C 5(8) © Ericsson Mobile Communications AB...
- Page 6 DBA-10). Press YES on the phone, scroll to HBH-10 and press YES, press YES to confirm the adding of the unit. If needed enter units passkey and press YES. When getting confirmation that the unit has been added the unit is flashing green.
- Page 7 10. Power off the headset, listen to the audio signal to be sure. 11. Wait 10 seconds (Important). 12. Press the headset button until the LED blinks RED. 13. Flash complete. 4/00021-2/FEA 209 544/300 C 7(8) © Ericsson Mobile Communications AB...
- Page 8 Trouble Shooting Guide, Standard 12 Revision History Rev. Date Changes / Comments 2001-01-05 2001-01-12 Chapter 11, “To reset the passkey” is corrected 2001-10-24 Flash instructions added 4/00021-2/FEA 209 544/300 C 8(8) © Ericsson Mobile Communications AB...
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Page 9: Table Of Contents
On/Off Problems ......................2 Audio Problems .......................3 Display/Illumination Problems ..................4 Capacity/Charging Problems..................4 SIM Problems........................5 Key/Flip Problems......................5 Alert Problems.........................6 Data Communication Problems..................6 Software Problems ......................7 Revision History ......................8 4/00021_2/FEA209544/309 B Approved according to 000 21-LXE 107 42/1 © Ericsson Mobile Communications AB... -
Page 10: Appearance Problems
• If the fault still remains send the unit on according to the local company directives Fig.3.1 4/00021_2/FEA209544/309 B 2(8) © Ericsson Mobile Communications AB... -
Page 11: Audio Problems
Right Ear, press YES to save the settings. • Check that the unit is paired with adapter DBA-10 • If the fault still remains send the unit on according to the local company directives Fig.4.1 Fig.4.2 4/00021_2/FEA209544/309 B 3(8) © Ericsson Mobile Communications AB... -
Page 12: Display/Illumination Problems
If no beep will sound be sure that the unit is charged. Put the unit in the cradle and connect it with an Ericsson approved charger. If the battery is totally empty it will take up to several minutes before the indicator is indicating with a red flashing or steady light. -
Page 13: Sim Problems
• If the fault still remains send the unit on according to the local company directives Fig.8.1 Fig.8.2 4/00021_2/FEA209544/309 B 5(8) © Ericsson Mobile Communications AB... -
Page 14: Alert Problems
If needed enter units passkey and press YES. When getting confirmation that the unit has been added the unit is flashing green. • If the fault still remains send the unit on according to the local company directives 4/00021_2/FEA209544/309 B 6(8) © Ericsson Mobile Communications AB... -
Page 15: Software Problems
When programming is ready detach the headset from the charger. 10. Power off the headset, listen to the audio signal to be sure. 11. Wait 10 seconds (Important). 12. Press the headset button until the LED blinks RED. 13. Flash complete. 4/00021_2/FEA209544/309 B 7(8) © Ericsson Mobile Communications AB... -
Page 16: Revision History
Trouble Shooting Guide, Standard 12 Revision History Rev. Date Changes / Comments 2001-09-27 2001-10-24 Added flash instructions 4/00021_2/FEA209544/309 B 8(8) © Ericsson Mobile Communications AB... - Page 17 Trouble Shooting Guide, Electrical Trouble Shooting Guide HBH-30, Electrical by Toko (toko@gsm-free.org) 4/00021-2/FEA 209 544/ 403 A Approved according to 000 21-LXE 107 42/1 Sony Ericsson Mobile Communications AB...
- Page 18 Trouble Shooting Guide, Electrical Contents Appearance Problems.....................3 Capacity/Charging Problems..................3 On/Off Problems ......................4 Audio Problems.......................5 Illumination Problems ....................6 Key Problems ........................6 Data Communication Problems..................7 Software Problems ......................7 Software Installation.......................8 Revision History ......................9 4/00021-2/FEA 209 544/ 403 A 2(9) Sony Ericsson Mobile Communications AB...
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Page 19: Appearance Problems
(Fig.2.2) is indicating with a red flashing or steady light. • If the fault still remains send the unit on according to the local company directives Fig.2.1 Fig.2.2 4/00021-2/FEA 209 544/ 403 A 3(9) Sony Ericsson Mobile Communications AB... -
Page 20: On/Off Problems
• If the fault still remains send the unit on according to the local company directives Fig.3.1 4/00021-2/FEA 209 544/ 403 A 4(9) Sony Ericsson Mobile Communications AB... -
Page 21: Audio Problems
When the max or min level has been reached (during a call) you hear a beep while pressing the volume button. • Check that it is possible to pair the unit with a Sony Ericsson phone including Bluetooth or a Bluetooth adapter. •... -
Page 22: Illumination Problems
If no beep will sound be sure that the unit is charged. Put the unit in the Sony Ericsson approved charger. If the battery is totally empty it will take up to 15 (sometimes even longer) minutes before the indicator (Fig.5.2) is indicating with a red flashing or steady light. -
Page 23: Data Communication Problems
• To upgrade the software, take contact with your local company. • If the fault still remains send the unit on according to the local company directives Fig.9.1 4/00021-2/FEA 209 544/ 403 A 7(9) Sony Ericsson Mobile Communications AB... -
Page 24: Software Installation
10. Power off the headset, listen to the audio signal to be sure. 11. Wait 20 seconds before you disconnect (Important). 12. Press the headset button until the LED blinks RED. 13. Flash complete. 4/00021-2/FEA 209 544/ 403 A 8(9) Sony Ericsson Mobile Communications AB... -
Page 25: Revision History
Trouble Shooting Guide, Electrical 10 Revision History Date Changes / Comments PA 1 2002-03-19 First draft 2002-06-06 First release 4/00021-2/FEA 209 544/ 403 A 9(9) Sony Ericsson Mobile Communications AB... - Page 26 On/Off Problems ......................2 Audio Problems .......................3 Display/Illumination Problems ..................3 Capacity/Charging Problems..................4 SIM Problems........................4 Key/Flip Problems......................4 Alert Problems.........................5 Data Communication Problems..................5 Software Problems ......................5 Revision History ......................6 4/00021-2/FEA 209 544/308 B Approved according to 000 21-LXE 107 42/1 © Ericsson Mobile Communications AB...
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Page 27: Appearance Problems
• If the fault still remains send the unit on according to the local company directives Fig.3.1 4/00021-2/FEA 209 544/308 B 2(6) © Ericsson Mobile Communications AB... -
Page 28: Audio Problems
• If no beep will sound be sure that the unit is charged. • If the fault still remains send the unit on according to the local company directives Fig.5.1 4/00021-2/FEA 209 544/308 B 3(6) © Ericsson Mobile Communications AB... -
Page 29: Capacity/Charging Problems
Press the volume buttons (Fig.8.2) with which the ring volume will be increased or decreased. Be careful: the ringing sound can be very loud. • If the fault still remains send the unit on according to the local company directives Fig.8.1 Fig.8.2 4/00021-2/FEA 209 544/308 B 4(6) © Ericsson Mobile Communications AB... -
Page 30: Alert Problems
3. Select BT_COM2 (BT_COM1) in the list of ports. 4. Prepare a headset for flash (Keep both call handling buttons pressed until the LED blinks RED/GREEN). 5. Connect a power supply 4/00021-2/FEA 209 544/308 B 5(6) © Ericsson Mobile Communications AB... -
Page 31: Revision History
10.Flash complete. • If flash is not successful, reset the headset and start the flash procedure again. 12 Revision History Rev. Date Changes / Comments 2001-09-21 2001-10-24 Flash instructions added 4/00021-2/FEA 209 544/308 B 6(6) © Ericsson Mobile Communications AB...