System Error Messages - DTK Computer Apex 386/40 User Manual

5-2 System Error Messages

Basically there are three levels of system error messages that you
might see displayed on your computer. These are related to the
software you use. The following are the ones most commonly en-
countered.
Software error messages are a result of:
Software lockup:
not move. When this happens, remove your application program from
the disk drive (unless a hard disk is used) and reboot your computer.
If the problem persists, contact your nearest software dealer.
Software crash:
monitor or the cursor locks up. Try to reboot the computer. If the
problem persists, you will need to contact the software dealer from
whom you purchased the package. He/she should replace the pack-
age, depending on the service contract, or have it repaired.
Hardware problems:
These problems are related to the computer's internal components,
your monitor, mouse, or printer. Hardware problems are usually ones
that the user cannot solve alone. Professional services are therefore
required.
Error messages generated by MS-DOS, BASIC or other
high-level applications:
These messages relate to problems due to incorrect use or malfunc-
tion of a high-level application under which you might run your
software. It is still advisable to contact your software dealer for assis-
tance with such problems. Consult your dealer if you have any ques-
tions about troubleshooting.
the application becomes stuck and the cursor will
the application suddenly displays garbled text on the
Chapter 5: Troubleshooting
7