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Epson ActionPC 2000 User Manual

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EPSON
ACTION PC 2000
USER'S GUIDE

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  Summary of Contents for Epson ActionPC 2000

  • Page 1 EPSON ACTION PC 2000 USER’S GUIDE...
  • Page 2 ® EPSON User’s Guide Printed on recycled paper with 10% post-consumer content...
  • Page 3 IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.
  • Page 4: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.
  • Page 5 Importantes instructions de s&wit6 Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller a ne pas renverser de liquides sur l’appareil. Ne pas placer l’ordinateur sur une surface instable ni pres dune source de chaleur.
  • Page 6 Introduction Your new EPSON ® Cyrix 486SLC2-50 microprocessor Energy Star compliant, low-power standby mode for the hard disk drive and video display 4MB of internal memory, expandable to 16MB System and video BIOS shadow RAM 512KB of on-board video memory, expandable to 1MB...
  • Page 7: Introduction

    If you need to install them yourself, see the instructions in Chapter 1. To obtain drivers for additional applications, call the EPSON Connection or access the Epson America Forum on ®...
  • Page 8: Energy Savings

    Energy Savings In standard configurations, this computer complies with the United States Environmental Protection Agency’s Energy Star Program, which promotes the manufacture of energy-efficient printers, computers, and monitors. Your computer’s “Green PC” feature places the hard disk drive in a low-power standby mode when the mouse or keyboard has been inactive for a specified period of time.
  • Page 9: Drives

    Drives Your system supports up to four mass storage devices, including hard disk drives, diskette drives, a tape drive, a CD-ROM drive, or an optical drive. As your storage needs expand, you can install additional drives. Math Coprocessor You may want to install an optional math coprocessor, which allows your computer to perform mathematical calculations and process graphics more quickly.
  • Page 10: Where To Get Help

    Appendix A lists the specifications of your computer. At the end of this manual you’ll find a a list of EPSON’s U.S. and international marketing locations. Where to Get Help If you purchased your computer in the United States or...
  • Page 11: Compuserve On-Line Support

    If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. International marketing locations are listed at the end of this manual. If you need help with any software application program you are using, see the documentation that came with that program for technical support information.
  • Page 12: Table Of Contents

    Contents Introduction VGA Drivers ....... Energy Savings ......Optional Equipment M e m o r y .
  • Page 13 Setting Chip Set Feature Control Options ..... . Using the Green PC Features . Exiting SETUP ....Post-SETUP Procedures Chapter 2 Using Your Computer...
  • Page 14 Reconnecting the Cables to the Diskette Drive . Removing a Hard Disk Drive From the Mounting Bracket Installing a Drive in an External Drive Bay ..Attaching Mounting Frames to the Drive . Installing the Drive .
  • Page 15 System I/ O Address Map Connector Pin Assignments . Index EPSON U.S. and International Marketing Locations v i i i ....A-10...
  • Page 16: Setting Up Your-System

    Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer. It includes the following information: 0 Unpacking your computer Setting the voltage selector switch Connecting system components Turning the computer on and off 0 Running the SETUP program Post-SETUP procedures.
  • Page 17: Setting The Voltage Selector Switch

    You can set this switch to 110 VAC or 220 VAC. EPSON ships the computer with the voltage selector switch set to 110 VAC. This setting is appropriate for line source voltages between 100 and 120 VAC, and is generally the appropriate setting to select if you plan to use your computer in North America, South America, or Japan.
  • Page 18: Connecting System Components

    To change the voltage selector switch setting, slide the switch to the right to select 220 VAC, or to the left to select 110 VAC, as shown below. Connecting System Components Use the following illustration to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices.
  • Page 19: Connecting A Keyboard And Mouse

    monitor power inlet voltage p o w e r i n l e t ‘Witch A C o u t l e t Your system also includes two removable panels above the mouse and keyboard ports providing access to the game port on the main system board and to an optional port.
  • Page 20: Connecting A Monitor

    You must install a mouse driver if your system has not been preconfigured. See your mouse manual for instructions. (If you are using Microsoft automatically loads a mouse driver for Windows applications.) Connecting a Monitor If you have a VGA or SVGA monitor (or a multifrequency monitor), follow these steps to connect it to the computer’s built-in VGA port: There should be two cables provided with your monitor: the...
  • Page 21: Connecting A Printer Or Other Device

    Connecting a Printer or Other Device Your computer has one bi-directional parallel and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions below. Using the parallel port Follow these steps to connect a parallel printer to your computer: Plug the connector end of the printer cable into the computer’s PARALLEL port.
  • Page 22: Connecting The Power Cord

    Connecting the Power Cord Follow these steps to connect the power cord: Plug the power cord into the power inlet on the back panel of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet.
  • Page 23 To turn on the computer, press the power button located on the right side of the front panel, as shown below. speed light The power indicator lights up. After a few seconds, the computer displays a count of its system memory, and then performs its power-on diagnostics.
  • Page 24: Turning Off The Computer

    If your system is configured to automatically start Microsoft Windows or a word processing program, or has a different operating system, you will see the first menu or screen of that program displayed at this point. If your system is not configured to start like this, you will see the MS-DOS operating prompt, such as computer.
  • Page 25: Starting The Setup Program

    SETUP lets you verify or change the following: 0 Current date and time Type of diskette drive(s) and hard disk drive(s) 0 S y s t e m m e m o r y 0 Video display type 0 Keyboard options 0 Processor speed 0 Internal cache function 0 Shadow options...
  • Page 26 If the system detects an error in its configuration when you turn it on, you will see the following message: P r e s s t h e F 1 k e y t o c o n t i n u e , F 2 t o r u n t h e s e t u p u t i l i t y If you see this message, press F2 to run SETUP to correct your configuration.
  • Page 27: Displaying System Information

    Displaying System Information When you press F2 from either of the SETUP screens, you will see a list of the following: 0 Processor type Coprocessor type (if one is installed) 0 R e s e r v e d m e m o r y 0 BIOS version number 0 Addresses for video mode, serial ports, and printer ports.
  • Page 28: Setting The Hard Disk Drive(S)

    Setting the Hard Disk Drive(s) Your system comes with a hard disk auto-sensing feature that automatically detects the type of hard disk drive(s) installed in your computer. (See Appendix A for a list of hard disk drive types and their parameters.) The SETUP program allows you to view or change the parameters for your hard disk drive.
  • Page 29: Checking System Memory

    Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto-sensing feature, or if you want to use your drive with parameters other than the defaults, follow these steps to define your own type: Move the cursor to Hard Disk 1 or you see User Def 1 or User Def 2.
  • Page 30: Setting Keyboard Options

    If you installed an optional video card, follow the guidelines below to select the correct adapter type. Video display type options Select EGA/VGA You connected your monitor to the built-in VGA port or you installed a VGA or enhanced graphics adapter (EGA) card CGA40* You installed an optional color graphics adapter set to 40-column color graphics adapter (CGA) mode...
  • Page 31: Setting The Processor Speed

    Setting the Processor Speed CPU Speed At fast speed, your processor operates at its highest speed. At the slow speed setting, the processor operates at 8 MHz to provide compatibility with older application programs. Leave it set to fast speed unless you know your application program requires the slow setting.
  • Page 32: Using The Green Pc Features

    You can also shadow 32KB or 64KB of memory that starts at the indicated addresses to RAM. If you enable these options, you cannot use the Relocate Memory feature between 640KB and 1024KB. Additional options Two additional chip set feature options allow you to slow down your system in case you need compatibility with slower option cards or diskette drives.
  • Page 33 The Inactivity Timer1 option sets the time-out period for video signals to your monitor. When the mouse or keyboard has been inactive for the time period you select here, your computer stops sending video signals to your monitor. If your monitor is also Energy Star compliant, it goes into a low-power standby mode because it isn’t receiving video signals from your computer.
  • Page 34: Exiting Setup

    Exiting SETUP When you leave SETUP, you can save your settings and reboot your system, or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave SETUP, press Exiting SETUP menu, you can press these keys: Returns to SETUP Saves the changes you have made to your configuration and restarts your computer...
  • Page 35 Make sure Windows is installed before you install video drivers for Windows applications. To obtain drivers for additional applications or new drivers which may become available, call the EPSON Connection or access the Epson America Forum on CompuServe. Setting Up Your System...
  • Page 36: Using Your Computer

    Chapter 2 Using Your Computer This chapter briefly describes the following operations: 0 Working comfortably 0 Inserting and removing diskettes Stopping a command or program 0 Resetting the computer Changing the processor speed. Working Comfortably This section provides some tips for creating a comfortable work environment.
  • Page 37: Inserting And Removing Diskettes

    Be gentle with your keyboard. Too much force creates tension in your hands. Also, make sure your work surface has enough room for you to move the mouse or other pointing device freely. Use good lighting that isn’t too bright. Try to keep bright light sources out of your field of vision when you are looking at the screen.
  • Page 38: Stopping A Command Or Program

    Note The 3.5-inch drive installed in your computer is drive A. If you install another diskette drive, it is drive B. You can change the drive assignments through SETUP. To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive.
  • Page 39: Resetting The Computer

    If these methods do not work, you may need to reset the computer as described below. Do not turn off the computer to exit a program or stop a command unless you have to, because the computer erases any data you did not save. Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off.
  • Page 40: Changing The Processor Speed

    If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. If you do not have a hard disk, insert the system diskette in drive A.
  • Page 41 To select fast speed, hold down the press + on the numeric keypad. Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed.
  • Page 42: Installing And Removing Options

    Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, video memory, or a math coprocessor. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.
  • Page 43: Removing The Cover

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 4). Follow these steps to remove the cover: Turn off the computer and then any peripheral devices (including the monitor and printer).
  • Page 44 Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below: Set the cover aside. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover.
  • Page 45: Replacing The Cover

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: Make sure all the internal components are installed properly. Check all cable connections, especially those that might have been loosened during your work. Make sure all cables are out of the way so they do not catch on the cover.
  • Page 46: Locating The Internal Components

    Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the major components inside your computer. m i c r o p r o c e s s o r I J1-J5 video memory...
  • Page 47: Changing The Jumper Settings

    Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset at the factory to default positions; however, you can use the information in the following tables to change their settings, if necessary. Jumpersettings Jumper Jumper number...
  • Page 48: Setting The Jumpers

    Jumper settings (continued) Jumper Jumper number setting 1-2 * * Factory setting ** MS-DOS automaticaIly reassigns parallel and serial ports. Checkyour MS-DOS manual for more information. Built-in VGA jumper settings Built-in VGA Enable Disable * Factory setting Note To use an external display adapter in an expansion slot, you must disable the built-in VGA adapter.
  • Page 49 A jumper’s setting is determined by where the jumper is placed on the pins. Use the following table to identify the pin settings for 2-pin, 3-pin, and 4-pin jumpers. To locate pin 1, look at the system board under the jumper; a triangle is traced on the board at pin 1.
  • Page 50: Installing Memory Modules

    See the table above. Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SIMMS, contact the EPSON Connection or ask for assistance. through RAM4) (RAM1 Installing and Removing Options...
  • Page 51: Inserting Simms

    Inserting SiMMs Follow these steps to install SIMMs: Refer to the illustration on page 3-5 to locate the SIMM sockets. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 3-16 for instructions.) Turn the computer around so the back panel is facing you. Position the first SIMM at an angle over the first empty socket in the bank you are filling, as shown below.
  • Page 52: Removing Simms

    Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown above, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...
  • Page 53 Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end, as shown below. As you pull away the tabs, the SIMM falls to the side. Remove it from the socket. If necessary, follow the same procedure to remove other SIMMs.
  • Page 54: Installing An Option Card

    Installing an Option Card This section explains how to install option cards in your computer. Your computer has five 16-bit, ISA slots; three full length and two half-length. As you install option cards, keep these guidelines in mind: Check the components on your card and the system board before deciding which slot to use.
  • Page 55: Installing A Card In A Full-Length Slot

    Installing a Card in a Full-length Sot Follow these steps to install an option card in one of the full-length slots: Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) Slide out the slot cover and set it aside.
  • Page 56: Installing A Card In A Half-Length Slot

    Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel it fit into place. If the card does not go in smoothly, do not force it; pull it all the way out and try again. Secure the end of the card to the computer with the retaining screw.
  • Page 57: Removing An Option Card

    Hold the card along the top corners with the components facing down and guide it into the slot. Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place.
  • Page 58: Adding Video Memory

    Note that your video memory sockets may not look exactly like the ones in the illustration. If you’re not sure how to install video memory chips, contact the EPSON Connection or ask for assistance. Locate the video memory sockets on the main system board, shown on page 3-5.
  • Page 59 Position one of the memory chips over the socket as shown below, aligning the pins on the chip with the holes in the socket. Make sure the small notch on the end of the chip aligns with the corresponding notch in the socket. notch Gently press the chip halfway into the socket (to make sure it is correctly aligned).
  • Page 60: Installing The Math Coprocessor

    Note that your coprocessor socket may not look exactly like the one in the illustration. If you’re not sure how to install a math coprocessor, contact the EPSON Connection or ask for assistance. To install the math coprocessor, follow the instructions in the manual that came with it, or follow these steps: Locate the socket for the math coprocessor.
  • Page 61: Post-Installation Procedures

    Replace any option cards you removed. See page 3-13. Caution Removing a coprocessor chip requires a special tool. To remove a chip, take your computer to an Authorized EPSON Servicer. Post-installation Procedures After you install or remove options such as memory modules or a math coprocessor, you must run SETUP to update the computer’s configuration.
  • Page 62: Installing And Removing Drives

    Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, a CD-ROM drive, or an optical drive.
  • Page 63: Removing The Diskette Drive And Mounting Bracket

    0 Post-installation procedures Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Diskette Drive and Mounting Bracket Your computer has a 3.5-inch diskette drive installed in a mounting bracket.
  • Page 64 Remove the screws securing the bracket to the drive bay and brace. drive Slide the bracket and drive(s) away from the front of the computer and lift them out. lnstalling a Hard Disk Drive Using the Mounting Bracket install a hard disk drive below the diskette drive in the mounting bracket, once you have removed the bracket and drive from the computer.
  • Page 65: R E M O V I N G T H E M O U N T I N G F R A M E S

    SETUP program is included in Appendix A, along with a table of jumper settings for high-capacity EPSON drives. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.
  • Page 66 Removing the Mounting Fames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guiderail and grounding plate.
  • Page 67: Installing The Hard Disk Drive Below The Diskette Drive

    Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board. You will need to know the location of pin 1 when you connect the hard drive cable.
  • Page 68 Align the holes in the drive with the oval-shaped holes in the bracket. Secure the drive with two or four screws, depending on the location of the holes. Installing and Removing Drives 4 - 7...
  • Page 69: Replacing The Bracket And Drives In The Computer

    Replacing the bracket and drives in the computer Follow these steps to replace the bracket and drives in your computer: Lower the bracket with the drives into the mounting area and slide it forward, inserting the front of the diskette drive through the drive slot in the front panel of the computer.
  • Page 70: Connecting The Drive Cables

    Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive. This section includes steps for the following procedures: Connecting the drive ribbon cable to the system board Connecting the cables to the hard disk drive Reconnecting the cables to the diskette drive.
  • Page 71 Locate the hard disk drive connector on the system board. Position the system board connector end of the cable so that the red wire aligns with pin 1 of the connector on the system board. There is a “1” printed on the system board to identify pin 1.
  • Page 72 Connecting the ribbon and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive: Locate the hard disk drive connector on the end of the hard disk drive ribbon cable.
  • Page 73 C a u t i o n If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the cable connector. Locate one of the power supply cables that lead from the power supply.
  • Page 74: Reconnecting The Cables To The Diskette Drive

    Reconnecting the Cables to the Diskette Drive After you replace the drive bracket and connect the hard drive cables, you need to reconnect the diskette drive cables. red wire Refer to the illustration above while you follow these steps: Locate the connector on the diskette drive ribbon cable. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1.
  • Page 75: Removing A Hard Disk Drive From The Mounting Bracket

    Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket: Disconnect the cables from the back of the hard disk drive and diskette drive in the bracket. Grasp the connectors and pull them straight out so you do not bend the pins;...
  • Page 76: Attaching Mounting Frames To The Drive

    A table of jumper settings for high-capacity EPSON drives is included in Appendix A. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.
  • Page 77 Attaching Mounting Fames to the Drive Follow these steps to attach mounting frames to a drive: Locate the two mounting frames and four screws that came with the drive. As shown below, place a mounting frame on one side of the drive and align it so that the oval holes in the frame are positioned over the holes in the drive.
  • Page 78: Installing The Drive

    Installing the Drive Before you can install a drive in one of the external bays, you must first remove the mounting bracket with the diskette drive (and possibly a hard disk drive). See page 4-2 for instructions. Then follow these steps to install a drive in the upper or lower drive bay: Remove the faceplate from the bay by pushing it out from the inside of the computer.
  • Page 79 Slide the drive through the slot into the bay until it is flush with the front of the computer. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws.
  • Page 80: Connecting The Drive And Power Cables

    Connecting the Drive and Power Cables To connect the drive to the computer, you need to connect both the drive ribbon cable and a power supply cable. If you are installing a hard disk drive, follow the instructions on pages 4-9 through 4-12.
  • Page 81 If you are installing a 3.5inch diskette drive with a header connector, see page 4-13 for instructions on connecting the cable. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the power supply cable connector with the notched corners of the drive’s power...
  • Page 82: Removing A Drive From An External Bay

    Caution If you do not align the cable connectors correctly, you could severely damage your drive when you push them If you installed a hard disk drive in one of the external bays, replace the faceplate. Insert one side of the plate, then gently press on the other side until it snaps into place.
  • Page 83: Post-Installation Procedures

    Remove the two screws securing the drive on each side. Reach behind the drive and gently push it to the front of the bay; then pull it out of the slot. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place.
  • Page 84: Chapter 5 Troubleshooting

    Within each category, a more specific problem is described with possible solutions. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection. See “Where to Get Help” in the Introduction of this manual for instructions.
  • Page 85 Use these guidelines to locate information about your system. Serial number: System BIOS version: System configuration: MS-DOS version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: Troubleshooting Look on the label on the bottom of the computer to find the serial number. Restart your system. You’ll see the system BIOS version number displayed on the screen when your system performs power-on...
  • Page 86: The Computer Will Not Start

    The Computer Will Not Start The power light is on, but the computer does not start. Place a bootable diskette in drive A and turn on the computer again. The computer does not start and the powerlight is not lit. Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet.
  • Page 87: The Computer Does Not Respond

    The Computer Does Not Respond The computer locks up. Wait a few moments; if your computer does not respond after a reasonable length of time, press work, press the RESET button. You may have installed memory using SIMMs that work at the wrong speed.
  • Page 88: Mouse Problems

    Nothing happens when you type on the keyboard. Lockout Timer inactivates the keyboard for a specified period of time after the system returns to an active mode from a low-power standby mode. This delay gives Energy Star compliant monitors the time they need to return to an active mode.
  • Page 89: Monitor Problems

    Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is lit. Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image.
  • Page 90: Diskette Problems

    Turn off the monitor’s power, wait five seconds, and turn it back on. If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty.
  • Page 91: Diskette Drive Problems

    Also check the jumper setting of J13 to make sure the diskette drive controller is enabled. The diskette drive is making loud or unusual noises Contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Drive Problems A newly installed hard disk drive is not working properly.
  • Page 92 See your operating system manual for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All EPSON-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system.
  • Page 93: Software Problems

    If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Software Problems The application program does not start Check that you are following the correct procedure for starting the program and that it is installed correctly.
  • Page 94: Printer Or Scanner Problems

    Yourapplication haslocked the computer, making it unresponsive to keyboard commands Reset the computer and try again. If resetting the computer does not help, turn it off, wait 20 seconds, then turn it on again. Some software, like OS/2 minimum of 8MB to 16MB of RAM to work correctly. Check your software documentation for the minimum memory requirements.
  • Page 95: Option Card Problems

    Option Card Problems A newly installed option card is not working correctly. Make sure the option card is installed correctly and is well-seated in its slot. Run the SETUP program to update your computer’s configuration after you install the card. Also, perform setup procedures for any software you are using with the option card.
  • Page 96: Memory Module Problems

    Memory Module Problems The memory count displayed by the power-on diagnostics program is incorrect. You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way. See Chapter 3 for information on installing SIMMs. Controller Problems You see a controller error for the drive controllers, the video controller, or the I/O port controllers when you start your...
  • Page 97: Internal Battery Problems

    Internal Battery Problems The screen displaysan error message prompting you to run SETUP when you start your system, or your system displays as incorrect time and date. If your system has not been used for an extended period of time, your internal NiCad backup battery may be discharged. First, run SETUP to enter the correct time and date.
  • Page 98: Appendix A Specifications

    Appendix A Specifications CPU and Memory 32-bit CPU Green PC energy saver System speed Memory Cyrix 486SLC2-50 microprocessor Energy Star compliant, low-power standby mode for the hard disk drive and video signals sent by the computer to the monitor; select timeout periods in SETUP; in a standard configuration of one hard disk drive and one diskette drive, system consumes less than 30 Watts in standby...
  • Page 99: Controllers

    Video RAM Shadow RAM Memory relocation Cache Math coprocessor Clock/ calendar Controllers Video Diskette Hard disk Specifications 512KB DRAM on main system board; expandable to 1MB using four 4 x 256 DIP-type DRAM chips Supports shadowing of system and video BIOS ROM into RAM Supports relocation of 128KB of memory from A0000h to BFFFFh...
  • Page 100: Interfaces

    Interfaces Monitor Parallel Serial Keyboard Mouse Optional game port Option dots Speaker Video interface for fixed or multi-frequency monitor built into system board; 15-pin, D-shell connector One standard parallel, unidirectional or bidirectional interface built into main system board; 25-pin, D-shell connector; operation controllable by SETUP option Two RS-232C, programmable, asynchronous interfaces built into main...
  • Page 101: Mass Storage

    Mass Storage Diskette drives Hard disk drives Otherdevices Keyboard Mouse Specifications Internal mounts: One 3½-inch wide, one-inch high drive Externally accessible mounts: One 3½-inch wide, one-inch high drive and two 5¼-inch wide, half-height drives 3.5-inch diskette drive, 1.44MB (high-density) or 720KB (double-density) 5.25-inch diskette drive, 1.2MB (high-density) or 360KB (double-density) Combination 3.5-inch/5.25-inch diskette...
  • Page 102: Setup Program

    SETUP Program Physical Characteristics width Depth Height Weight Power Supply Type Input ranges Maximum outputs Frequency Cables Stored in ROM; accessible by pressing F2 during boot 16.8 inches (427 mm) 15.8 inches (401 mm) 4.4 inches (112 mm) 17 lb (7.7 kg) (with one diskette drive, but without keyboard) 200 Watt, switchable, UL/TUV listed, fan-cooled...
  • Page 103: Environmental Requirements

    Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude Maximum wet bulb Acoustical noise Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.3 and later Novell®...
  • Page 104: Video Memory And Supported Resolutions

    640 x 480 512KB 800 x 600 512KB Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information on specific options.
  • Page 105: Hard Disk Drive Types

    Hard Disk Drive Types Your computer comes with a hard disk auto-sensing feature. When you select in SETUP, the system detects the type of hard disk drive you have installed and fills in the drive information using values in the following table. Hard disk drive types Size* (MB) Type...
  • Page 106 Hard disk drive types(continued) Actual formatted size may be slightly different from size on drive label; you cannot change thisvalue. Specifications...
  • Page 107: Drive Option Information

    Drive Option lnformation Hard disk drive options for 1-inch IDE drives Select 1 or none for the precomp value. If neither of these optionsare available, select the maximum available precomp value. A-10 Specifications...
  • Page 108: Dma Assignments

    IDE hard disk drive jumper settings Model number ConnerCP30084E ConnerCP30104H ConnerCP30174E ConnerCP30254 ConnerCP30344 ConnerCFS420A Conner CFA540A Quantum ELS170AT Quantum LPS240AT Western Digital AC1170 Western Digital AC2250 Western Digital AC2340 CS(cable selection) can also be jumpered for any configuration. When CS issued, the drive is a master if pin 28 is grounded or a slave if pin 28 is not grounded.
  • Page 110: System Memory Map

    System Memory Map FF0000h 0F0000h 0C8000h 0C0000h 0A0000h 000000h Memory to relocate BIOS System memory on board Available VGA BIOS ROM Display memory Conventional system memory: 640KB 16MB (Maximum system memory) 640KB Specifications A-13...
  • Page 111 System l/O Address Map Hex address 000 - 01 F 020 - 03F 022 - 024 040 - 05F 060 - 06F 070 - 07F(CMOS) 080 - 09F 0A0 - 0BF 0C0-0DF 0F8 - OFF 1F0 - 1F8 200 - 207 278 - 27F 2B0 - 2DF 2E2,2E3...
  • Page 112: System I/ O Address Map

    System I/O addressmap (continued) Hex address Assigned device 390 - 393 Cluster 3A0 - 3AF SDLC, bisynchronous 2 3B0 - 3BF Monochrome display and printerport 3C0-3CF Enhanced 3D0-3DF Color graphics monitor adapter 3F0 - 3F7 Diskette drive controller 3F8 - 3FF Serial port 1 6E2, 6E3 Data acquisition (adapter 1)
  • Page 114 Index AC power inlet, 1-5, 1-7, 5-3 Address map, system I/O, A-14 -15 Addresses, memory, 1-12, 1-17, A-13 Altitude, A-6 Application program compatibility, A-6 copy protected, 2-5 display problems, 5-6 errors, 5-10-11 exiting, 1-9, 2-4 installing, 1-19 problems, 5-10 -11 requiring slow speed, 1-16, 2-5 stopping, 2-3 timing requirements, 2-5...
  • Page 115 Configuration changing, 1-9, 1-11 -19 drive, 4-22 errors, 1-11 files, 3-20, 5-2 SIMM, 1-14, 3-9 system, 5-1 -2 Connecting keyboard, 1-4 modem, 1-6 monitor, 1-5 mouse, 1-4 -5 power cords, 1-5 -7, 3-2, 3-4 printer, 1-6 Connector diskette drive, 4-2, 4-13, 4-19 -21 hard disk drive, 4-6, 4-10 -12 keyboard, 1-4, 1-15 monitor, 1-5...
  • Page 116 Electric shock, 1-7, 3-3 Electrical circuitry, 5-3 outlet, 1-5 -7, 5-3 Energy Star, Intro-3, 1-17 -18, 5-5 -6, 5-8, A-l Environmental requirements, A-6 Epson America Forum, CompuServe, Intro-6 EPSON Connection, Intro-5 Ergonomic tips, 2-1 -2 Errors configuration, 1-11 controller, 5-13...
  • Page 117 Hard disk drive (continued) formatting, 5-9 grounding plate, 4-5 guiderail, 4-5 installing, Intro-4, 4-1 -22 jumpers, 4-4, 4-15, 5-8 -9, A-11 light, 1-8 master, 4-4, 4-15, A-11 mounting frames, 4-5, 4-16 parameters, A-8 -10 physical format, 5-9 problems, 5-8 -10 removing, 4-14, 4-21 -22 setting type, 1-13 slave, 4-4, 4-15, A-11...
  • Page 118 Main system board, see System, board Mass storage, Intro-l, Intro-4, 4-1, Master hard disk drive, 4-4, 4-15, A-11 Math coprocessor installing, 3-19-20 socket, 3-5 type, Intro-4, 1-12, 3-19, A-2 Memory addresses, 1-12, 1-17, A-13 clearing, 2-4 CMOS RAM, 1-10, 3-6, A-2 count, 1-8 extended, 1-16, A-13 installing, 3-9...
  • Page 119: Connector Pin Assignments

    Operating system (continued) prompt, 1-19 reloading, 2-4 version number, 5-2 Optical drive, Intro-4, 4-1, 4-15 Option cards connector board, 3-5 DIP switches, 5-12 guides, 3-14 installing, Intro-3, 3-13 -16 jumpers, 3-13, 5-12 problems, 5-12 removing, 3-7, 3-16 Option slots available, Intro-l cover, 3-14, 3-16 full-length, 3-14-15, A-3 half-length, 3-15-16, A-3...
  • Page 120 Prompt, 1-10, 1-19 PSI 2 compatible keyboard, Intro-1, A-3 mouse, Intro-l, 1-4 -5, A-34 RAM, Intro-l-2, 1-16, A-2 Read/ write errors, 5-10 slot, 2-3 README files, Intro-2, 1-20 Real-time clock, 1-12, A-2 Refresh cycle time, 1-17 Relocate memory option, 1-16 Repairing files, 5-8 Reserved memory, 1-12 RESET button, 1-8, 2-4...
  • Page 121 Software, see Application programs Speaker, A-3 Specifications, A-1 -16 Speed, see Processor speed Speed light, 1-8, 2-5 Standby mode, Intro-3, 1-17 -18 5-5 -6, 5-8 -10, A-l Static electricity, 3-17 Stopping a command or program, Storage devices, Intro-l, Intro-4, 4-1, System BIOS, 5-1 -2, A-1 board, 3-5 -6, 3-9, 3-13, 4-10...
  • Page 122 Glossary 486SLC2-50 A processor chip specifically designed for high-performance systems. The chip is fully compatible with the i486 instruction set, and includes a 1KB instruction/ data cache. A batch file that MS-DOS executes automatically each time you turn on or reset the computer. BIOS Basic Input/ Output System.
  • Page 123 Central Processing Unit. The integrated circuit (chip) responsible for integrating program instructions, performing calculations, and controlling all input and output operations. Driver A program that controls a specific piece of equipment in the system. Examples of drivers include expanded memory managers, display drivers, printer drivers, and mouse drivers.
  • Page 124 Memory module A small circuit board, commonly called a SIMM (single inline memory module), that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory. Microprocessor A CPU chip, such as the 486SLC. See also Numeric coprocessor See Coprocessor.
  • Page 125 Read Only Memory. The portion of the computer’s memory that contains permanent instructions and cannot be modified. Unlike RAM, ROM retains its contents even after you turn off the computer. See also RS-232C A standard serial interface. The computer has a connector that lets you attach an RS-232C-compatible device to your computer.
  • Page 126 Tel: (562) 232-8966 Fax: (562) 233-3197 Epson Costa Rica, S.A. San Jose, Costa Rica Tel: (506) 234-6666 Fax: (506) 225-5709 Epson Mexico, S.A. De C.V. Mexico, D.F., Mexico Tel: (525) 395-9944 Fax: (525) 395-9499 Hot line: (91800) 50326 Epson Do Brasil...
  • Page 127 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola de1 valles 08036 Barcelona, Spain Phone: 3-582-15-00 Fax: 3-582-15-55 Telex: 50129 Epson Hong Kong Ltd. 25/ F., Harbour Centre, 25 Harbour Road Wanchai, Hong Kong Phone: 831-4600 Fax: 572-5792 Telex: 65542 EPSCO HX Epson Electronics Trading Ltd.
  • Page 128 Distributors South America SISCO SBo Paulo, SP Brazil Tel: (5511) 574-8877 Fax: (5511) 572-1306 Exhibit Computer Bogota, Colombia Tel: (571) 218-2700 Fax: (571) 218-5370 UPEN Computer Systems Bogota, Colombia Tel: (571) 257-7800 Ace Computers &Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 Alvimer S.R.L.
  • Page 129 Caribbean Caribbean Computer Systems, Ltd. Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 427-6089 North Atlantic Data Systems Hamilton, Bermuda Tel: (809) 295-7111 Fax: (809) 292-3834 Columbus Limited Grand Cayman, West Indies, B.W.I Tel: (809) 949-8039 Fax: (809) 949-7537 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296...