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User Manual
U28E570D
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Summary of Contents for Samsung U28E570D

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Control Panel Direct Key guide Screen Setup Function Key Guide Configuring Eye Saver Mode, Brightness and Adjusting OSD (On Screen SAMSUNG MAGIC Bright Contrast from the Initial Screen Display) settings Configuring Volume in the Initial Screen Brightness Reverse Side Transparency...
  • Page 3 Table of contents Setup and Reset Troubleshooting Guide FreeSync Requirements Before Contacting Samsung Customer Service Center Eco Saving Plus Testing the Product Checking the Resolution and Frequency Off Timer Check the following. PC/AV Mode Q & A DisplayPort Ver. Source Detection...
  • Page 4: Before Using The Product

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •...
  • Page 8 Caution • • Leaving the screen fixed on a stationary image for an extended period of time may cause Do not touch the screen when the product has been turned on for an extended period of time as it afterimage burn-in or defective pixels. will become hot.
  • Page 9: Preparations

    Chapter 02 Preparations Parts Icons Description Multi directional button that helps navigate. JOG Button ― The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel Press the JOG button when the screen is turned on.
  • Page 10: Direct Key Guide

    Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Eye Saver Mode Volume Features Eye Saver Mode Off •...
  • Page 11: Function Key Guide

    Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.
  • Page 12 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down Power Off PRESS(ENTER) for 2 seconds When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action Move the option...
  • Page 13: Configuring Eye Saver Mode, Brightness And Contrast From The Initial Screen

    The function mutes the audio to improve sound effect when there is sound noise or when the input Brightness signal is weak, usually due to a problem with the volume of an input device. ― This menu is not available when SAMSUNG is set to mode. Bright...
  • Page 14: Reverse Side

    Reverse Side Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
  • Page 15: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.
  • Page 16: Installing A Wall-Mount Kit Or Desktop Stand

    ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
  • Page 17: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. Insert the stand neck into the stand base in the Place a soft cloth over the table to protect the product direction shown in the figure.
  • Page 18: Removing The Stand

    Removing the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. Place a soft cloth over the table to protect the product Remove the stand neck from the stand base by pulling and place the product onto the cloth so that the front it in the direction of the arrow as shown in the figure.
  • Page 19: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. ― Connecting parts may differ in different products. The number and locations of ports on source devices may differ from device to device.
  • Page 20: Connection Using An Dp Cable

    Connection Using an DP Cable Connecting the Power DP IN Connecting to Headphones Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V port on the back of the product. Next, connect the power cable to the power outlet. Tidying Up the Connected Cables Press the JOG button on the back of the monitor to turn it on.
  • Page 21: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 22: Screen Setup

    Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright mode • Custom: Customize the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet.
  • Page 23: Brightness

    You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG is set to mode. Bright Cinema...
  • Page 24: Samsung Magic Angle

    SAMSUNG MAGIC Angle HDMI Black Level allows you to configure the settings to obtain the optimum picture quality according to If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ SAMSUNG Angle MAGIC your viewing angle.
  • Page 25: Game Mode

    Game Mode Picture Size Configure the product screen settings for game mode. Change the picture size. ― This menu is not available when Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is set to and the is set to...
  • Page 26: Screen Adjustment

    Screen Adjustment ― This menu is only available when is set to Mode. Picture Size Screen Fit When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, select to adjust horizontal position in 0-6 levels. Screen Fit Configuring H-Position &...
  • Page 27: Configuring The Pip/Pbp Settings

    Chapter 05 Configuring the PIP/PBP Settings A detailed description of each function is provided. Refer to your product for details. ― Compatible with Windows7 and Windows8. PIP/PBP ― The function may not be available depending on the specifications of the graphics card used. If the PIP/PBP screen is blank in mode when the optimum resolution is selected, go to Control Panel...
  • Page 28: Configuring Pip/Pbp Mode

    Configuring PIP/PBP Mode Configuring Sound Source Enable or disable the function. Set which screen you want to hear the sound for. PIP/PBP Mode Configuring Size PIP mode Select the size and aspect ratio of the sub-screen. • : Select the icon image if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1920 x 2160 (width x height).
  • Page 29: Configuring Picture Size

    Configuring Picture Size PBP Mode (available in PBP mode(Size mode PIP Mode (available in PIP mode (Size • Auto: Display the picture according to the aspect ratio of the each screen input source. • Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input mode source.
  • Page 30: Adjusting Osd (On Screen Display) Settings

    Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Language Set the transparency for the menu windows. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ―...
  • Page 31: Setup And Reset

    Off Timer the usual lag and latency. FreeSync access of HDMI signal, the function is not available. Make sure to use a Samsung DP cable. DP FreeSync PC/AV Mode can be operated cables not supplied by Samsung may not be compatible with the product.
  • Page 32 Point the right mouse button, select the AMD Catalyst Control Center. • Radeon R9 290X/290 • Radeon R9 285 • Radeon R7 260X/260 • AMD A10 “Kaveri” APU (ex. A10 7850K) ― For additional AMD graphics card models that support the feature, visit the official AMD website.
  • Page 33: Eco Saving Plus

    AV. The picture size will be enlarged. Eco Saving Plus PC/AV Mode the monitor panel. This option is useful when you view a movie. ― This option is not available when SAMSUNG is in mode. Bright Dynamic Contrast •...
  • Page 34: Key Repeat Time

    Key Repeat Time Information Control the response rate of a button when the button is pressed. View the current input source, frequency and resolution. sec, or can be selected. If is selected, a command responds only once Acceleration, 2 sec No Repeat Information when a button is pressed.
  • Page 35: Installing The Software

    Windows 7 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 8.1 32Bit/64Bit http://www.samsung.com.
  • Page 36: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 37 Sound issue The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal There is no sound.
  • Page 38: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Monitor, and adjust Refresh rate under Monitor settings.
  • Page 39: Specifications

    ― The above specifications are subject to change without notice to improve quality. ― This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
  • Page 40: Standard Signal Mode Table

    Standard Signal Mode Table Model Name U28E570D 30 – 135 kHz (DisplayPort) Synchronization Horizontal Frequency 30 – 90 kHz (HDMI1) 30 – 135 kHz (HDMI2) 56 – 75 Hz (DisplayPort) Vertical Frequency 24 – 75 Hz (HDMI1/HDMI2) 3840 x 2160 @ 60 Hz (DisplayPort)
  • Page 41 Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 56.476 70.069 75.000 VESA, 1024 x 768 60.023 75.029 78.750 VESA, 1024 x 768 67.500 75.000 108.000 VESA, 1152 x 864 68.681 75.062 100.000 MAC, 1152 x 870 45.000 60.000 74.250...
  • Page 42 HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 67.500 75.000 108.000 VESA, 1152 x 864 68.681 75.062 100.000 MAC, 1152 x 870 45.000 60.000 74.250 VESA, 1280 x 720 49.702 59.810 83.500 VESA, 1280 x 800 63.981 60.020 108.000...
  • Page 43 HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900...
  • Page 44: Appendix

    • Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

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